There seems to be a problem with the file download. For troubleshooting tips, please visit our customer support page

There seems to be a problem with the file download. For troubleshooting tips, please visit our customer support page.

Thank you for the update Dlawrenceusa.  I would recommend reviewing the installation logs for the updates that are failing to apply to determine the exact cause of the failure.  You can find details on how to locate and interpret the installation log files at Creative Cloud Help / Troubleshoot install issues with log files | CC.  You are welcome to post any specific error messages you discover to this discussion.

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  • I am trying to get the free trial to cc but it said there seems to be a problem with the files (Error code: 205)

    I am trying to get the free trial to cc but it said there seems to be a problem with the files (Error code: 205) please help

    BOILERPLATE TEXT:
    Note that this is boilerplate text.
    If you give complete and detailed information about your setup and the issue at hand,
    such as your platform (Mac or Win),
    exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
    your settings in Photoshop > Preference > Performance
    the type of file you were working on,
    machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
    what troubleshooting steps you have taken so far,
    what error message(s) you receive,
    if having issues opening raw files also the exact camera make and model that generated them,
    if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
    etc.,
    someone may be able to help you (not necessarily this poster, who is not a Windows user).
    a screen shot of your settings or of the image could be very helpful too.
    Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
    http://forums.adobe.com/thread/419981?tstart=0
    Thanks!

  • While installing adobe creative cloud , getting the following error msg " There seems to be a problem with the download process. Error code:201"

    while installing adobe creative cloud , getting the following error msg " There seems to be a problem with the download process. Error code:201"

    Creative Cloud Help / Error downloading Creative Cloud applications
    http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html

  • HT1476 my iPhone 4 will no longer charge. It is also not recognised in iTunes. There seems to be a problem with the connector slot. I've tried other cables and other computers/plugs but the connection is not being made. Any suggestions?

    my iPhone 4 will no longer charge. It is also not recognised in iTunes. There seems to be a problem with the connector slot. I've tried other cables and other computers/plugs but the connection is not being made. Any suggestions?
    It seems to me that the connection port is faulty.
    George

    Looks like a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
    Be sure to make an appointment first...

  • There seems to be a problem with the download process.

    This is the first time using this cloud solution and my first and only user so far can't install the software.
    From the user - "If I try to download and run it from here, I get the following error".  What to do?

    Please read, and reply back here with information https://forums.adobe.com/thread/1499014
    -and try some steps such as changing browsers and turning off your firewall for downloads
    or
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • TS1702 I have been charged 4 times for an item that I only wanted 1 of, how can I get a refund. There seemed to be a problem with the app when I was using it? Thanks, Mike

    I have been charged 4 times for an in app purchase when I only wanted 1 , does anyone know how I go about getting a refund?
    mike

    You can try contacting iTunes support and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • Error with installing it. It says: There seems to be a problem with the downloaded file(s)Error:205

    When i try installing the trial for creative cloud it always has this error(The title) anyone have a solution?

    Error downloading Creative Cloud applications

  • I finished a photo book and now since days I can't buy it because there seems to be connection problem with apple shop. What can I do??

    i finished a photo book and now since days I can't buy it because there seems to be connection problem with apple shop. What can I do??

    In the iPhoto preferences verify that yo have the correct print products country selected.
    Do you have any firewire software such as Little Snitch?
    Is your internet connection working ok?
    LN

  • 163;  There seems to be an issue with the template that the site is using as there is a code to replace the pricing.

    163;
    There seems to be an issue with the template that the site is using as there is a code to replace the pricing.
    <script>
    // Script to extract the currency and decimals from the price
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    var priceWithoutCurrency = price.replace( /^\D+/g, '')
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    Here are the screenshots for what it's worth.
    Not sure why I can't post them in the original post.<br>
    <sub><b>Mod edit: See [https://bugzilla.mozilla.org/show_bug.cgi?id=718813 bug 718813]</b></sub>
    '''Again, when I set my DNS server to automatically detect the servers both problems disappear and I have no issues at all.'''
    IMO opendns is either doing this on purpose (unlikely) or they're under some sort of attack/being used to attack the specific torrent sites although I'm open to other explanations. I believe using the automatic setting for DNS is using my own ISP's DNS servers (which again, work fine... but still...)
    I'd rather not use Google's public DNS servers as Google is to commercial these days and I think there's potential privacy issues.
    '''Again I have changed the setting for DNS servers back and forth several times to duplicate/verify the issue(s)... and the issues only happen with the opendns servers.'''

  • Error: There is a problem with the file and it cannot be copied

    I've been trying to copy (and essentially move) the contents of an NTFS-formatted external HDD to my iMac's internal HDD so I can then format the external HDD to Mac OS Extended. However, when I simply try to drag and drop, I get an error during the transfer that states:
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    I tried a basic cp command in Terminal to copy all contents of the external HDD to a folder on my iMac's desktop, and found that while there were no errors, there were many individual files missing full chunks of data (ie. original file would be 4GB on my external HDD, but only 350MB on my desktop).
    Any ideas on how I can successfully copy a large amount of data (approx. 170GB) from my external HDD to my internal HDD while avoiding this error, so I can ultimately format my external HDD to Mac OS Extended? ANY help is greatly appreciated.

    That's not a good error to see. It indicates something is very wrong. Pulled out of an old programming header file:
    ioErr = -36, /*I/O error (bummers)*/
    If Apple labelled it "bummers," they had a good reason! Unfortunately, that doesn't bode well for you.
    Try running Disk Utility again. Keep repairing over and over until one of two things happens: 1) Disk Utility says no repair was needed, or 2) Disk Utility reports the same error in two sequential repair sessions and is unable to repair it both times.
    If you hit the second case, or if you hit the first but still can't copy files, then you've got two basic options:
    = Buy a third-party disk utility or two and try them. Try TechTool as a first choice.
    = Recover what files you can and write the rest off as gone.
    = Send your drive to a data recovery service and hope they can extract more than you can.
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  • Hi  i am trying to open a pdf  but " preview " is saying that the file cannot be opened or that there is a problem with the file  - what do i do? :-)

    hi  i am trying to open a pdf  but " preview " is saying that the file cannot be opened or that there is a problem with the file  - what do i do? :-)

    Try opening the file using Adobe Reader.
    Clinton

  • Hi, I have an iPhone 5s, recently its been a lot hotter than usual, also the battery life is going down a lot faster than usual, and it takes absolutely ages to charge up. There must be a serious problem with the battery, any ideas? thanks

    Hi, I have an iPhone 5s, recently its been a lot hotter than usual, also the battery life is going down a lot faster than usual, and it takes absolutely ages to charge up. There must be a serious problem with the battery, any ideas? thanks

    Apple can replace the battery for $79 US.
    http://support.apple.com/kb/index?page=servicefaq&product=iphone

  • I having problem with the answer  question for the App Store. And I forgot the answer

    I having problem with the answer  question for the App Store. And I forgot the answer

    Pleae call 1800MYAPPLE ask to speak to account security

  • HT4623 Has any one had a problem with the new download?

    Has anyone had a problem with the new download?

    Here's what others have done successfully to work around that problem: In your Web browser, go to Photoshop.com and log in.  You should be asked to accept the Terms Of Use.  Once you have, then you won't have any issue with accessing Photoshop.com from PSE.

  • I am having major problems with the latest update for my itunes!

    I am having problems with the latest update for itunes, it says 'itunes has an invalid signature'. I have completely uninstalled itunes but now it wont download at all. Have tried downloading it 4 times tonight already. Anyone know how to get it to download? Or what to do?

    I am having problems with the latest update for itunes, it says 'itunes has an invalid signature'.
    That suggests that the installer is getting damaged during the download.
    I'd first try downloading an installer from the Apple website using a different web browser:
    http://www.apple.com/itunes/download/
    If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?

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