There was an error opening this document. The file is damaged and could not be repaired. Error mess

Hello, I am hoping someone can help me. I have an invoicing program that allows me to send an invoice as a PDF to a customer in an email. It always worked fine but for some reason anyone that gets the PDF email attachment gets the message " There was an error opening this document. The file is damaged and could not be repaired". I don't know why this is suddenly happening. I downloaded the latest Adobe Reader 10.1 and that didn't help. I also downloaded the trial version of Adobe Acrobat X and that doesn't help either. I can open all PDFs on my drive but for some reason my program seems to have a problem converting or writing the invoice file to a PDF. Anybody able to help? Thank you very much!

Hi Bill,
Thanks for your response, I'll try and answer your questions as best a possible. I am not printing to anything, just emailing and I'm not sure what you mean by "the adobe PDF printer". I originally could not find for sure what acrobat I was using although there is a file in my C drive with acrobat 5.0. When I tried downloading an update I found for that version, it told me it couldnt download the update because the original is not there. I then downloaded the new trial version of acrobat X in the hopes that may work, but it did not change the issue. I believe my invoicing program uses some internal PDF program inbeded in the invoicing program for the emailing option it provides. I did send the email to myself and it is the same as I send to anyone else, it has that error message. The others in my office can open the invoicing program and email the PDF perfectly fine to themselves and to me, it's only when my computer tries to send the invoice through email that we have the problem. I can view the file (invoice) perfectly fine. I do not not how to check this encoding you are referring to. Do these details help you, to help me?? Thank you again for your help.

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Acrobat 11 there was an error opening this document. the file is damaged and could not be repaired

we are receiving an error when opening certain pdfs saying "there was an error opening this document. the file is damaged and could not be repaired"
i've tried a few things to fix this issue with no luck
tried on a brand new windows 7 install without any added software like anti-virus software, etc
tried on my home pc (I forwarded the document from my work pc to my home pc and still receiving the same error)
don't think it's anything related to the computers, thinking it's more an issue with the pdf. i've tried the basics like deleting temp files from IE, going to %temp% and deleting that out, doing an acrobat repair, trying in reader instead of acrobat, updating users from acrobat 10 to 11, and still receiving the same issue. the odd thing is, some people can open this document and some receive the error. the other thing is i've tried alternative pdf programs with no avail, same errors from those as well
i work on the helpdesk with one other person for the company and not sure what else we can try
don't think this is a pc issue - tried on pcs in the company, home pcs, personal pcs and all get this error
got to be an issue with either the pdf, or the way its being sent
i did reach out to OUR e-mail team here (lotus notes admin) and they've ruled out anything as far as an encryption causing the conflict may go, so notes isn't the issue either
would it be possible it's on the persons end that's sending the file?

Unfortunately, CR 10.5 is not supported on WIN 2012 Server. See this wiki for more details. In order to work in a supported environment you will have to upgrade to CR 2008 Service pack 7, or SAP Crystal Reports, developer version for Microsoft Visual Studio (2010 / 2012 / 2013).
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How to deal with "There was an error opening this document, the file is damaged and could not be"

Hello, everyone:
I open one pdf document with Adobe Reader 9.3, but it appeared that "There was an error opening this document, the file is damaged and could not be repaired".. and I found that another several pdf document in the same folder that I have not opened for a long time is also "damaged and could not be repaired".
But in the same folder, other documents of different types are ok, does that mean there is something wrong with my hard drive?
Has anyone else run into this issue or have any suggestions?
Thank you very much

It could be that the directory is damaged. It could be that at one time you had a virus that did damage, it is hard to say. Do you have a good backup?

Which version doesn't produce this error: "there was an error opening this document. the file is damanged and could not be repaired"?

This error message occasionally occurs with Acrobat 5 on XP 2. However the same files can be opened with Acrobat 6.0.4 on Win98(se2).
"There was an error opening this document. the file is damanged and could not be repaired."
I'd like ot upgrade 5 on my XP system, but have read many posts complaining about the same error with newer versions.
Is there a version that never produces this error on files that aren't actually damaged? And has anyone figured out what produces this error? (The posts I've seen suggest solutions that don't seem to work.)
Thanks.
Ellen

Thanks, Prasanth.
I've read posts about this problem happening on all versions, and wanted to see if it was least likely to happen in one version.
I just need the basic function - the ability to read a pdf file.
Of course, it seems to be a problem only for some, and there's no way of knowing the extent, so I will try an upgrade or two.
Ellen

There was an error opening this document. the file is damaged and could not

Dear all, I am simpley reading pdf file & producing to browser with this servlet
( which i got this from same forum)
import javax.servlet.*;
import javax.servlet.http.*;
import java.io.*;
public class Isotest2 extends HttpServlet
public void doGet(HttpServletRequest request, HttpServletResponse response)
throws ServletException, java.io.IOException
//String file = request.getParameter("file");
String file = new String("d:/xyz.pdf");
if (file != null)
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if (f.isDirectory())
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//otherwise, open a stram, and begin the download...
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response.setContentType("application/pdf");
response.setBufferSize(8192);
response.setHeader("Content-Disposition","attachment; filename=\"" + f.getName() + "\"");
OutputStream output = response.getOutputStream();
int count = -1;
byte[] buffer = new byte[8192];
while((count=input.read(buffer))!= -1)
output.write(buffer, 0, count-1);
output.close();
input.close();
but it is unable to open pdf file giving error
"There was an error opening this document. the file is damaged and could not be reapired"
what is the problem? [ PDF file is not damaged !]
pls help me out
thanks

Probably because you aren't writing the last byte read every time through the while loop.

"The file is damaged and could not be repaired" error when trying to open a PDF in Reader

A few of our employess (only 3 out of over 100 so far) have been getting the error, "The file is damaged and could not be repaired" when trying to open some PDFs. Other people are able to open the same PDF files with no error. It's happening on about 10% of the time. I've read a bunch of threads here with this isue and tried some suggested fixes and nothing has resolved the issue. Here is what I have found works and does not work and the info on their computers:
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If anyone is reading this still looking for what caused the issue and how to fix it here is what I discovered.
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Scan SSL in Privacy Control Settings. Turning it OFF solved the problem and all the PDF files that previously would not open now open just fine. This issue has been sent to Bitdefender for them to review. If you use a different antivirus program and are having this issue try locating the Scan SSL setting and see if turning it off solves the problem.

When I attempt to open a PDF file I saved from a website, I get the message "There was an error opening this document. The file is damaged and could not be repaired." Is there any way to correct this problem?

When I attempt to open a PDF file I saved from a website using Safari, I get the message "There was an error opening this document. The file is damaged and could not be repaired." When I save the same PDF file using FireFox it opens up immediately. Is there any way to correct this problem with Safari?

Back up all data.
Triple-click the line of text below to select it, the copy the selected text to the Clipboard (command-C):
/Library/Internet Plug-ins
In the Finder, select
Go ▹ Go to Folder
from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens (command-V), then press return.
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~/Library/Internet Plug-ins
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There was an error opening this document. The file is damaged and could not be repaired.

Good Day all
When busy doing internet banking on www.absa.co.za and I try to print a confirmation, I get the following error message: "C:\Documents and Settings\%user profile%\Local Settings\Temporary Internet Files\Content.IE5\%folder name%\%file name%.pdf
Could not open file.
File not found."
I've managed to locate the actual file that it's looking for, but when I try and open the file using either Adobe or Foxit Reader, I get the following error message: "There was an error opening this document. The file is damaged and could not be repaired."
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Please find the errors attached as well.
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I contacted the company and they asked me to try using another browser, which I did... and using FireFox worked
thanks for the help ʇɐb ɹəuəllıʍ
cheers!

Trouble opening pdf's - I have received several pdf's from a friend via e-mail (Thunderbird). Some of them open just fine but others give me the message: "There was an error opening this document. The file is damaged and could not be repaired."

Trouble opening pdf's - I have received several pdf's from a friend via e-mail (Thunderbird). Some of them open just fine but others give me the message: "There was an error opening this document. The file is damaged and could not be repaired." My friend made sure that the files in question opened without issue on his computer (a PC). Further, I was able to open one of these "damaged" files on my Android phone, but I cannot open them on the Macbook Air. Any help would be greatly appreciated.

Back up all data.
Triple-click the line of text below to select it, the copy the selected text to the Clipboard (command-C):
/Library/Internet Plug-ins
In the Finder, select
Go ▹ Go to Folder
from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens (command-V), then press return.
From the folder that opens, remove any items that have the letters “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari, and test.
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If you still have the issue, repeat with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.

Keep getting the following error message There was an error opening this document. The file is damaged and could not be repaired.

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No its not zipped
Brian Blackstock
[email protected]
Office Australia +61 7 54537982
Office South Africa +27 11 423 2701
Mobile South Africa +27 796924094
Mobile Australia +61 400797124
www.atoll.co.za
www.elematicsa.co.za

Pro 9 Users Receive "There was an error opening this document. The file is damaged and could not be repaired."

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Exporting PDF files from SSRS 2012 - "There was an error opening this document. The file is damaged and could not be repaired"

Good day
I have the situation where we are exporting PDF files from reporting services in our website.
When dividing the data into sections, the report exports perfectly, but when exporting the entire set and trying to open the file, we get the following error in Adobe Reader:
"There was an error opening this document. The file is damaged and could not be repaired"
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My PDFs with form fields get "There was an error opening this document. The file is damaged and could not be repaired." on anothers computer, PC and MAC

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It sounds like they are using an earlier version of Acrobat or Reader, though you said Reader 9.1. If you add some features in AA9 that are new, it appears that earlier versions see the new features as damaged files. At least that is my guess. Try using Reduce File Size or PDF Optimize to save to an earlier version and see if that helps. The other option is that you are getting them messed up in e-mail because many client look at PDF files as ascii and do not encrypt them. In that case force the encryption. You can also send them in ZIP form.

Adobe pdf problem; the message comes up:- There was an error opening this document. The file is damaged and could not be repaired.

Dear all
I have got 3 mac computers. 2011 13 inch air, 27 inch mac and 2010 pro. latest softwares. all of them have a problem in opening pdf files;esp older files. the error message comes up 'There was an error opening this document. The file is damaged and could not be repaired.'
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There was an error opening this document. The file is damaged and could not be repaired. How do I fix this?

I found a resolution, but it is beyond my tdechnical skill without guidance as to where to enter this/how to do this: HKCU\Software\Adobe\(product name)\(version)\AVGeneral\bValidateBytesBeforeHeader=dword:00000000

Problem is not being able to open pdf attachments. Get this error message: "There was an error opening this document. The file is damaged and could not be repaired."
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There was an error opening this document. The file is damaged and could not be repaired. Error mess

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