There were errors installing the software  Os x disk 2

Hey guys.
I run an older version of os x (10.4.8) on a Macbook as I have an old version of pro tools that I won't run on anything newer. I havn't gotten round to updating pro tools.
Yesterday, I tried to install the update for 10.4.11 since I'm not too bothered about pro tools anymore.
It took around 2 hours, then at the end seemed to stop without any confirmation of it's success.
After this, everything froze and I was forced to manually restart the macbook using the power button.
When restarting, I got a kernel panic error which asked me to repeatedly start the system.
Fed up with this, I decided to revert back to 10.4.8 by booting from the dvd, erasing the macbook harddrive and installing from scratch.
Disk one went fine, but disk 2 hangs up when installing garage band instruments, then I get the message THERE WERE ERRORS INSTALLING THE SOFTWARE. PLEASE TRY AGAIN.
I've tried this three times with no joy.
Any ideas?
Thanks

Hi Ibin5, and a warm welcome to the forums!
Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair. Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
It took around 2 hours, then at the end seemed to stop without any confirmation of it's success.
Hmmm, that's too long, might see this...
http://www.apple.com/support/macbook/hd/repairextension/
Also, That second Disk thing happens frequently, the best way around it is to do a Custom install, and eliminate enough Printer Drivers, Languages, Fonts, and Applications you don't need... then it may skip #2 altogether.
http://support.apple.com/kb/HT1442

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  • There were errors installing the software

    Mac Mini G4 1.25GHz / 512MB / 40GB / Combo / Modem.
    Ser: YM6***TAB
    <Edited by Moderator: Personal Info - Please See Terms of Use>
    Originally Mum's Mini was "doing strange things", so I had to drive 150 miles to try to sort it out.
    First I downloaded AppleJack and tried it out on my own G4 Tower before heading north to visit Mum. Applejack installed OK from my USB memory stick.
    Unfortunately, it didn't occur to me to take a spare keyboard and I was unable to get her Mac Mini (with a miniature keyboard) to respond to any key presses at start-up, which foiled all attempts to use AppleJack or even single user mode!
    However, I was able to use DiskWarrior and it found several corrupted files on the Hard Drive, which it claimed (after two attempts) were repaired. I then "repaired permissions" and ejected the DiskWarrior disc. Then I had the bright idea of going to "Software Update" in the Apple Menu. This downloaded the latest OS10.4.11 and started to install it. After 20 minutes it reported that there was a "problem with installation" and I should reboot and try again, which I did, with the same result. So then I had the amazingly bright idea of erasing the drive and installing 10.4 from the original DVD. This got several minutes into the procedure before reporting a problem. "There were problems installing the software".
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    I used Prosoft "Drive Genius" to erase the internal Hard Drive again and it reported that all was well. But I still couldn't install the OS.
    After that, I couldn't even get the Mac Mini to boot from the external Firewire drive. It just produces a black oblong on a gray screen with a stalled "cog wheel". Here's a photo that I took:
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    It does boot up with the generic Tiger installation DVD. I can run Disk Utility, which reports no errors on the Hard Drive. But it fails when I try to install the OS 10.4 with an error message "There were problems installing the software" (generic OS10.4 installer) or "There were errors installing the software" (original Mac Mini OS10.4 installer).
    I have fitted a new 120GB drive and replaced the RAM. The OS still fails to install on the newly formatted drive. The Apple site suggests a firmware update for this error message but doesn't list one for the Mini.
    I have tried installing OS10.4 from the original Mac Mini installations discs and from a generic 10.4 installer. Both give the same "There were errors installing the software" message.
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    I have tried doing the simplest installation without any additional fonts, language translators or bundled software.
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    It does boot up with the generic Tiger installation DVD. I can run Disk Utility, which reports no errors on the Hard Drive. But it fails when I try to install the OS 10.4 with an error message "There were problems installing the software" (generic OS10.4 installer) or "There were errors installing the software" (original Mac Mini OS10.4 installer).
    I have fitted a new 120GB drive and replaced the RAM. The OS still fails to install on the newly formatted drive. The Apple site suggests a firmware update for this error message but doesn't list one for the Mini.
    I have tried installing OS10.4 from the original Mac Mini installations discs and from a generic 10.4 installer. Both give the same "There were errors installing the software" message.
    Since this is an original G4 mini, there is no reason at all that any full retail 10.4 installer, or the original MacOS installer that came with the mini would not work. Later minis, released after Tiger's release date were in some instances unable to boot from the early versions of the Tiger retail installer because 10.4.0 or 10.4.1 pre-dated the versions those minis came supplied with, but clearly that isn't the case with your system.
    If you are certain that the MacOS install disk you have is the one that original one that came with the mini (which should be a late version of MacOS 10.3.x), then the only obvious thing to check is that you have correctly partitioned the drive (it should be partitioned in the Apple Partition Map scheme, and then formatted as MacOS Extended (Journalled). If those parameters are met and you continue to get the error from a valid installer for that system, then the potential causes narrow to such things as defective install disks (unlikely since you have tried more than one), defective optical drive unlikely because you can boot from the install disk using the drive), or defective logic board/disk controller - which is a distinct possibility since it's possible that was responsible for the first drive failure (or the indications of failure).
    Boot the system using the original MacOS installer and using Disk Utility, set the new internal drive up again with the APM partitioning and MacOS Extended (Journalled) formatting, then immediately run the 'Repair Disk' tool on it to make sure the drive is being read and written correctly. Then performa PMU reset (instructions below) to ensure that the failure to boot from the external FW drive is not a simple matter of dropped FW port. On rebooting with your FW drive connected, hold the Option key down to see if the system then recognizes your external drive. If it does, select it and attempt to boot from it.
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