They sent me a serial number for a windows version of PS Elements when I ordered a mac version. The serial number doesn't work, not surprisingly, but they don' t seem to care. I have tried the chat line and have waited for almost a day with no response.

They sent me a serial number for a windows version of PS Elements when I ordered a mac version. The serial number doesn't work, not surprisingly, but they don' t seem to care. I have tried the chat line and have waited for almost a day with no response. What should I do?

Look here
Order product | Platform, language swap

Similar Messages

My macbook internet download speed is extremely slow. I have tried other computers both windows and mac on the same line and speeds are normal. What is the problem?

My macbook internet download speed is extremely slow. I have tried 2 other computers, another mac and windows and the download speed is over 10mb but with this macbook pro it is less than 1mb. What is causing this and how to fix?

To find out how much space you have & what is left, open up Disk Utility/Machintosh HD/First Aid. The info will be at the bottom of the window.
Sluggish Finder - Bunch of icons on your desktop? An overcrowded desktop slows down your Mac.
Get rid of needless Finder calculations - Open a window in Finder/View/Show View Options: ensure "Calculate All Sizes" option is unchecked.
Internet related - It's likely that your broadband connection is the bottleneck. You can check your speed on http://www.speedtest.net to see how fast your connection is. If your web browser specifically performs slowly, quit and relaunch it.
If browser remains sluggish, empty its cache.
Safari/Empty Cache
Firefox/Preferences - select the Network tab of the Advanced preferences and click the "Clear Now" button in the "Offline Storage" area.
Application related - Launch "Activity Monitor" - Applications/Utilities - click the CPU heading and see what float to the top. If an application takes up a large chunk of CPU and won't let it go, it could be dragging down your Mac's performance. Quit it by clicking the Quit Process button at the top of the Activity Monitor window.
Too little ram - max out your ram.
Solution may be found if you search in the "More Like This" section over in the right column.

My ipod touch stopped playing music in the middle of a song and now stops playing music. It says that it's playing a song but i don't hear anything. I've tried turning it off and on and restoring it's settings.

So like the title (which i thought was suppose to be a question to tech support) suggests, my ipod touch has stopped playing any audio sound. I've turned it off and on and restored it to it's default settings and still nothing. If it helps, it stopped playing music a few minutes after i accidently had some water on it.

- First place the iPod in a sealed container/bag of rice for a couple of days. Change the rice daily. Do not turn on or charge before it is dry.
- The try the standard fixes, reset and restore, including restoring to factory defaults/new iPod.
- Try both headphones and speaker.
- If no usccessful then the water caused permenent damage to the iPod and service is required.

TS3212 i am trying to download itunes 10.7. i have windows vista 32-bit. when i click on download. the pop up window comes up and ask to save or cancel, and then the webpage says thank you for downloading. it hasn't downloaded it. what can i do to fi

i am trying to download itunes 10.7. i have windows vista 32-bit. when i click on download. the pop up window comes up and ask to save or cancel, and then the webpage says thank you for downloading. it hasn't downloaded it. what can i do to fix this?

I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?

When I select a title in the iTunes Store and click on Play in iTunes I am sent to the download page for iTunes 10 which I have already. The selected title cannot be found anywhere in my iTunes. How can I get the title in iTunes with possibility to buy it

When I select a title in the iTunes Store and click on Play in iTunes I am sent to the download page for iTunes 10 which I have already. The selected title cannot be found anywhere in my iTunes. How can I get the title in iTunes with possibility to buy it?

The issue is that your credit or debit card credentials must be associated with the same country where you reside in order to purchase iTunes content.
"Although you can browse the iTunes Store in any country without being signed in, you can only purchase content from the iTunes Store for your own country. This is enforced via the billing address associated with your credit card or other payment method that you use with the iTunes Store, rather than your actual geographic location. You can use the iTunes Store in all countries of which you’re a resident, but you’ll either need a separate iTunes Store account for each one, or you’ll need to continually be switching the billing information on your single account. Generally, it’s simpler just to set up an alternative account for these situations, although it’s worth nothing that features like iTunes in the CLoud and iTunes Match are designed to work best when using a single iTunes Store account, as you can only switch accounts with these services every 90 days."
From here > The Complete Guide to Using the iTunes Store | iLounge Article

I have unlocked my iPhone 3G with Vodafone via iTunes, but now the downloaded apps crash immediately when opened. I've tried a Restore, but this didn't help. I've also tried removing all apps and re-installing them, but they still don't work. Any ideas?

I have unlocked my iPhone 3G with Vodafone via iTunes, but now the downloaded apps crash immediately when opened. I've tried a Restore, but this didn't help. I've also tried removing all apps and re-installing them, but they still don't work. Any ideas? Thanks.

yep, unfortunately can't reset without the passcode either.
With regards to doing a restore, do you mean:
open itunes on my computer
click on my device on the left
go to the device summary
click restore
it then asks if i want to back up before i restore (to which i say no)
then it asks me if i'm sure I want to restore to factory settings and that all of me media and data will be erased and replaced with the newest version ( to which I say yes)
then it takes about 90 mins to do this but when I look at my phone, everything is exactly the same.
Am I missing something? Obviously I'm technologically challenged, but I HAVE to get to the bottom of this!

Shiva,on the chat line, gave me a lik to install my photoshop elements, but the link is no longer in service. What now? I am on a Dell laptop (PC)

Is there a telephone number for live help? I would like to talk to a live person. Shiva on the chat line gave me a link that as no longer in use.

I believe Phone Support is only provided for Cloud inquiries. You should identify the version of Photoshop Elements you are looking for. Here are links for the available downloads...
PSE 12 Trial - http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements
PSE 10, 11 - http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html
PSE 7, 8, 9 - http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-7-8-9-downloads.html
You can also download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
Photoshop/Premiere Elements 7: http://prodesigntools.com/direct-download-links-for-lightroom-3-and-photoshop-elements-8.h tml/comment-page-1#comment-2174
Photoshop/Premiere Elements 8: http://prodesigntools.com/direct-download-links-for-lightroom-3-and-photoshop-elements-8.h tml
Photoshop/Premiere Elements 9: http://prodesigntools.com/photoshop-elements-9-premiere-elements-9-direct-download-links.h tml
Photoshop/Premiere Elements 10: http://prodesigntools.com/photoshop-elements-10-direct-download-links-pse-premiere-pre.htm l
Photoshop/Premiere Elements 11: http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm l
Photoshop/Premiere Elements 12: http://prodesigntools.com/photoshop-elements-12-direct-download-links-premiere.html

HT1178 I have BT Infinity at home with the BT modem connected to the phone line and then to a BThub which delivers the wif signal. I have purchased an airport extreme to improve wi fi strength if how do I connect up to hub it states connect modem to WAN o

I have BT Infinity at home with the BT modem connected to the phone line and then to a BThub which delivers the wif signal. I have purchased an airport extreme to improve wi fi strength if how do I connect up to hub it states connect modem to WAN on back of Airport Extreme.
Instructions do not mention connection to BT Hub and the BT modem has only one output which you dicsonnect from Hub and connect to airport extreme leaving. Once you do this Hub has no signal.
How do I rectify
Paul

you can also set up the Airport extreme to extend the wireless by hitting the wireless tab in the airport menu then click the drop down menu to select extend
Apple's "extend" function is a proprietary setting that was designed to only work with other Apple routers.
It would be extremely unlikely that this setting would work with a BT product, or any other manufacturer's product for that matter.
But, I haven't tested this with a BT product...and I suppose anything is possible.
Still, I would be extremely surprised if this worked.
The AirPort Extreme might "join" the BT network if you try this......but the AirPort does not provide any additional wireless signal coverage when it "joins" a wireless network. In fact, it really does nothing when it "joins" a network except enable the USB port.

Every time I make a call or I'm receiving a call my phone is extremely static i can't hear the person on the other line and the person on the other line cannot hear anything They say that they hear a lot of static now my videos when I play a video on YouT

Every time I make a call or I'm receiving a call my phone is extremely static i can't hear the person on the other line and the person on the other line cannot hear anything They say that they hear a lot of static now my videos when I play a video on YouTube for instance works just fine Siri works just fine. I can't make a call or receive a call whatsoever because all I hear is static and I haven't dropped the phone in water nothing has really happened this literally happened overnight

This is a wireless carrier issue. The fact that the speaker & microphone work properly for other apps is a great indicator that your device is fine.
Contact your wireless carrier about your call quality issue.

I have been using Itunes on my HP laptop for 12 months and over the past month have not been able to access the Itunes store or any of the Itunes Help type menu's. When in Itunes I click on the Store icon and the top middle box gets to Half way. Pls help

I have been using Itunes on my HP laptop for 12 months and over the past month have not been able to access the Itunes store or any of the Itunes Help type menu's. When in Itunes I click on the Store icon and the top middle box gets to Half way. Pls help

I had the same tried loads of fixes
saw this on the community from whatheck
In windows 7 click on your start menu, go to the accessories, right click on the command icon and choose "run as administrator"
Once it opens type the following command...
netsh winsock reset
Hit enter and it should say something like winsock reset successful now reboot your computer
IT WORKED....... cleared all the "action2 on the CPU and loads IStore perfectly

For some reason, I can not delete bookmarks. I did one at a time, then tried 5 or 6 and it worked once then no more. I then tried 1 at a time and it worked once the no more. This is a brand new computer (Win7) and FF just loaded about 3 hours ago.

# Question
For some reason, I can not delete bookmarks. I did one at a time, then tried 5 or 6 and it worked once then no more. I then tried 1 at a time and it worked once the no more. Why is this happening? This is a brand new computer (Win7) and FF just loaded about 3 hours ago. Do not know how the bookmarks even got in there. Some were ok, but no order and some that were never bookmarks. Looks like FF tried to import some BM's from the Virtual XP installed, but did not get it any where near right. I need to completely delete all of them and install from a saved .html file.

Well, I did not see the exact problem that I was having listed in the articles, BUT the problem is solved for now.
I opened FF and the Bookmarks to Organize again. I deleted all of the folders and entries, ONE AT A TIME, AND IT WORKED. Evidently, for what ever reason, FF did not like "Batch" deletes of ANY amount greater than 1 and the HANG UP would occur.
Deleting one at a time then importing the good .html from a good file, loaded the wanted Bookmarks. Yea

I want to eliminate an autofill choice that pops up when I sign into yahoo using the Firefox browser. I tried yahoo help which said hover over the unwanted line and press delete, but that did not work. I am using a Mac if that makes a difference.

Question
I want to eliminate an autofill choice that pops up when I sign into yahoo using the Firefox browser. I tried yahoo help which said hover over the unwanted line and press delete, but that did not work. Do you know how I can get rid of this autofill? I am using a Mac if that makes a difference. Thanks.

Use Shift+Delete on Mac.
*http://kb.mozillazine.org/Deleting_autocomplete_entries
*Click the (empty) input field on the web page to open the drop down list
*Highlight an entry in the drop down list
*Press the Delete key (on Mac: Shift+Delete) to remove it.

I have done the softer update and now this system request a connection with a meanie HD and I connector for iTunes I don't understand why ?

I have done the softer update and now this system request a connection with a Mini HDMI connector for iTunes I don't understand why ?
DO I HAVE TO HAVE THE MINI HDMI CONNECTOR TO COMPLETE THE SOFTER UPDATE PROCESS ?

You might be seeing a Micro USB cable (Not HDMI) that is because your Apple Tv is in Recovery Mode due to some reason and it needs to be Restored by connecting it to iTunes on your Computer. So if you have a Micro USB cable ( which comes with Android Smart Phones ) then try to connect your Apple Tv to your computer using the same and with the help of iTunes Restore your Apple Tv to Factory Settings. Go through the below Apple Support kb which says " If your Apple TV still does not respond or if you were unable to follow the above steps "
http://support.apple.com/kb/ht4367

Every since i upgraded to win8.1 its going on 3 week since i have been able to to use the 3d feature in cs6cc at all . i have done everthing possible cant find a good fix tried so many . its most aggrevating considering its a 30 day with 6 day left. have

every since i upgraded to win8.1 its going on 3 week since i have been able to to use the 3d feature in cs6cc at all . i have done everthing possible cant find a good fix tried so many . its most aggrevating considering its a 30 day with 6 day left. have been able to do what i want. Why is this. worked just fine on windows 7. please help i am critical on going postal.

Have you updated your video card driver from the GPU maker's website?
The drivers that shipped with Win 8 are pretty out of date (and buggy).

TS3988 I have set up all the iCloud on my iPad and iPhone both are the latest version but they don't seem to sinc with each other does this take some time? I am connected to the Internet via wifi do I need to turn the mobile data to on on both maybe??

I have set up all the iCloud on my iPad and iPhone both are the latest version but they don't seem to sinc with each other does this take some time? I am connected to the Internet via wifi do I need to turn the mobile data to on on both maybe??

Welcome to the Apple Community.
You need to turn the services you want to sync (calendars, contacts etc) on on both devices from settings > iCloud.

They sent me a serial number for a windows version of PS Elements when I ordered a mac version. The serial number doesn't work, not surprisingly, but they don' t seem to care. I have tried the chat line and have waited for almost a day with no response.

Similar Messages

Maybe you are looking for