Thinkadvantage rescue and recovery

Hello all,
I need some help. my computer crashed and I lost a file for windows, so I tried to run rescue and recovery and it comes up with a password screen. I enter my password and it says I don't have a password set up and to set one up before I proceed. Is there a way to bypass the password for rescue and recovery so I can get my computer working again?
Thanks,

Hmmm,
I have made my computer to have no password and make me the administrator.
My Rescue & Recovery does not ask for a password. I wonder if by doing this, that has taken care of password issue. Sorry I cannot help more.
MightyTriby
Lenovo 3000 C200, 8922-A61. 3GB Ram.
Vista home Basic
Thunderbird, Openoffice, Mozilla, Songbird, AVI Player, Any Video Convertor, Ashampoo Burning Studio

Similar Messages

How to restore backed up files after I used Rescue and Recovery

Hi there lenovo community,
so I'm struggling to find a solution on how to open these files right here:
Link to image
First of all, the program I used to back up my hard drive was the Rescue and Recovery that my lenovo desktop came with. I used an external hard drive (WD My Passport, specifically) to back up my old hard drive. The problem that I'm facing right now is how I can open these files, they seem to be not working with any of the option programs the "open with" thingy offers me. If anyone knows an easy solution for this please please respond to me immediately.. I would really really appreciate it. I have important documents there.
Thanks,
Enrico
Moderator note: large image(s) converted to link(s): About Posting Pictures In The Forums

Hello CP101, It seems this file extention is a priority file format.
Here is a link that has some information on how to resolve the issue.
I would suggest reading all the suggestions, as some have different methods for resolving this issue.
Please click the White Kudos star on the left, to say thanks.
Please mark Accept As Solution if it solves your problem.

Problem with Rescue and Recovery after installing Norton Internet Security 2010

Hi all.
It's my first time in this forum.
I have a problem, with Rescue and Recovery, after installing Norton Internet Security 2010 on my T43.
The message I get it:
"Rescue and Recovery is unable to back up the file 'C:\Documents and settings\all Users\Application Data\ Norton\ 00000082\00000109\000003c1\cltMLS1.bat' Because the file is either corrupted or being used by another application. Please close any application that could be using the file.
I tried to close the Norton but I couldn't find how.
Tanks
Doron71

Hi and welcome to the forum,
the reason for this situation is, that the antivir files are protected from being modified.
This is the reason, why this file cannot be backed up. I assume, that you would get much more such messages, as there are surelly multiple files files, that are protected like this.
So the solution is to block folders from being archived. Please start RnR application and in the configuration set this folder as the excluded one.
This will skip the backup of this file and will fix your situation.
Please let me know, if you have covered this.
Cheers

Issues with a T61 harddisk, UNMOUNTABLE_BOOT_VOLUME, cannot also get in the Rescue and Recovery

Dear Lenovo Support Community,
I have a T61 with XP pro on it. This is the history of my harddisk problems with it:
(the harddisk is HDD0 Fujitsu MHW21160BJ G1 and everything in laptop (HW and SW) are same as the factory sold one)
1. Unfortunately I had not made any recovery cd/dvd when the computer was healthy
2. Some time ago, after a crash, and during the chkdsk in the following boot up, harddisk showed 12kb bad sector
3. Due to more crashes and not being able to login once, went to rescue & recovery and only recovered OS to an old and healthy state. Kept my data, lost all the new programs installed but got the OS fine and running. --> I guess the bad thing that may have happened is that recovered OS may have used those bad sectors as well, but this is just a guess.
4. Problems, slow downs, the 12kb bad sector, issues kept coming back every couple or few weeks. Repeated the rescue and recovery OS installations another two times.
5. Few days ago, all was good, but needed to restart, but this time a blue screen came up with UNMOUNTABLE_BOOT_VOLUME. This screen comes up even if I try to go into safe mode, with networking, or even with only DOS prompt.
6. Tried to go to rescue and recovery (version 4), it took a really long time and was telling me that something wrong with the file \minit\setupapi.log and after a long long time that it got in the page for rescue and recovery, it was not doing anything by clicking on any of the buttons.
7. Took the hard out, connected it through an external enclosure to another computer, the main drive could not be read at all, I/O error, not distinguishable.
8. But the SERVICE drive was understood and I could even run chkdsk /F F:\ on it and it repaired the file mentioned above (\minit\setupapi.log).
9. Put the hard back into T61, went to rescue & recovery, this time the error on the file was not showing up, but since the step #8, I have not been able to get pass the initial screen of rescue & recovery. It doesn't go in at all.
10. Found it through Google search, the famous post on this forum about fixing the Master Boot Record. Got the little program, burned on a CD, went through all of its steps, finished as described in the famous thread, but I am not sure if it has been any help to me so far.
11. In few other occasions, connected the hard through the external enclosure to another computer and found online and used programs like Disk Doctors Windows Recovery Data and EASEUS Data Recovery Wizard and was able to just read inside both NTFS main disk and FAT32 service disk (windows can also read the service disk but cannot read the main disk). Using the free version of EASEUS, I could even read and save my personal data since my last backup, so I am good to even format the T61 hard but still I don't want to give up on that.
12. While the lenovo harddisk is in it, in a restart went to BIOS (F1) and ran the harddisk diagnosis, It said: "Pass: Controller Diag, Error code 0000: Read verification failed". And after the "Test complete", it gave a red message in the middle of screen that "<<< An error was found. Call for service >>>"
13. As mentioned in #1, I don't have Lenovo's recovery Windows XP CD(s) for T61, but I have some other windows xp installation CD's, I thought I can put them in CD drive, boot up from CD, and try to recover or repair the windows, It seems that they tell me there is no harddisk in your computer!! When I press "R" to go to recovery console, it tells me: "Setup did not find any hard drives installed in your computer."
My questions for dear members of this forum are:
1. Can I recover my T61 harddisk with the above description? It is being read nicely with the recovery programs, so it should have not been damaged seriously. Please guide me to other things that I can try?
2. I can see and read the Service part of the drive from Windows (no recovery program needed) while connecting the drive through external enclosure to another computer. Can I run a program from the Service part of disk and make those T61 Recovery CD and DVD?
3. If I purchase the Recovery CD(s) from Lenovo, would they be doing any magic or help in my case described above?
4. Can I make recovery CD(s) from another T61 laptop and use them for mine?
Thanks all for reading my long post and helping me. God Bless.
Best Regards,
AL_K

Step One: Install windows
Step Two: run system update
Step Three: Your done (optionally have a beer and relax)
Sorry, step three was a bit of humor I added.
Actually these recovery CDs were produced before the first T61 was made, probably in 2006. The T61 line was replaced in 2008.
You can activate with the code on your COA, I've done it many times, just make sure you do a full (new) installation, not an upgrade, from an oem disc.
If you do end up using the original product recovery disc set, your steps are more like this...
1. Install disc one... wait 30-60mins
2. Install disc two... wait 30-60mins
3. Install disc three... wait 30-60mins
4. Install disc four... wait 30-60mins
5. Install disc five... wait 30-60mins
6. Install disc six... wait 30-60mins
7. Install disc seven... wait 30-60mins
8. Install disc eight... wait 30-60mins
9. download latest service pack for windows and install (over an hour)
10. Install (replace old version) system update and run.
11. go to windows update and update several years worth of patches and hotfixes. (1-4 hours)
12. kick back and have a warm beer and cold pizza, if there is any left after I finished hours ago and celibrated already.
Also, after going through all that, you've not only installed windows, then replaced nearly the entire operating system, but you've also used valuable harddisc space to make several redundant copies of the outdated files, drivers and apps.
Please understand, I'm not saying the recovery discs are a bad design, they work great, and back in 2006-7-8-9 I'd happily go through all that work, but today all the stuff on them is to old so it's futile to go through all that. It would be really nice if Lenovo updated the install discs, and we could download the latest version to use, but they basically just leave them untouched after the model line is released, so nothing on that disc is newer then about 2006.
I'll also add that both George and I have done this well over 100 times each, so we wouldn't be suggesting this if it wasn't the best option, but in the end you'll have a working system no matter which route you take to get there, so the only question to ask yourself is...
Do you like your beer cold and your pizza hot
Good luck, and enjoy your endeavours
ThinkPad W-510 i7-820QM(1.73-3.06GHz) Quad Core... ThinkPad T500, T9900, 8gb SSD...FrankNpad T-60p/61p (X9000 2.8ghz) 8gb SSD ips FlexView...ThinkPad T-61p (T9300 2.5ghz) 8gb ram...Thinkpad X-61 Tablet 4gb ram...ThinkPad A-31 (1.9ghz P4 1.5gb ram)

Rescue and Recovery backup with external hard drive

When I first backed up my computer to my WD 1 tb external hard drive using R&R, boot files were placed on the drive. Recently, some files I had corrupted my external hard drive and I had to fully erase it. Now, after making the drive recognizable again, I went to go back up my computer using rescue and recovery. This time, it asked me whether or not I wanted to make the drive bootable, I said yes, but an error popped up saying I needed 1000 more mb, even though I had 931 gb open. The backup started anyway, but it did not include any boot files. Is there a way to make the drive bootable the next time I backup? What is the difference between nonbootable and bootable? Help? Thanks.

I do NOT have a external Hard drive. If you just zeroed the drive, it is blank. Go into control panel,administrative tools, computer management, disk management. See if you can get a PROPERTIES of the external drive and post a Screen shot of that here. This will show what partition(s) are there, Fat32 vs NTFS. My experience is after you zero a drive, You have to boot your system, then use a Vendor (WD) standalone format utility or windows Disk manangement format, Make partition, etc. The screen shot i need is the one that says: DISK 1 (d 298.09 GB NTFS
Healthy(active,primary partition). This is what my 2nd drive, D, says. 1 partion on the drive.
When i added my second hard drive, it was blank. Booted up, BIOS recognized drive, Then i Formatted it with windows disk managment. I then pointed R&R to take backups to that drive. Create rescue media then made a Master boot record, install standalone R&R boots files, then took the backup. This makes my 2nd drive bootable, should i ever care to boot my D drive up and have R&R standalone program in control. Thus i have 2 bootable drives. C boots into windows, D boots into the rescue and recovery standalone program. I can also boot my C drive into R&R by hitting PF 11 at startup (bios) time.
Which version of r&r you have? Which version of windows? Windows 7 changed the way Master boot records are written.
You can go into R&R, advanced menu, create rescue media. Point to your External drive. WARNING. make sure the do not destroy existing data block is checked. IF YOU ARE brave, uncheck the destroy existing data. This will erase everthing on the drive!!! <<Warning. And be sure NOT to point to any drive you really love.
Buts lets 1st get the screen shot requested to make sure the drive is FORMATTED correcly.

Rescue and Recovery Won't Open on My R61i Laptop

Computer: 2008 Lenovo R61i Laptop with Windows XP, SP 3, 2 GB RAM, Intel Duo Core processor, 34 GB free on the hard drive
I had been wondering why my 160 GB hard drive was filling up even though I only have 10 GB of documents, photos, and videos saved, so I downloaded a little program called windirstat, and it told me that 50 GB was being used for RRbackups. Google told me what that is, and I opened it and checked to see how many backups were there (it said 5, counting an initial "basic" backup). I attempted to delete the newest one, but I can't tell if the process finished, and now I can't get Rescue and Recover to even open. I have defragged my hard drive, I have tried it in SAFE MODE, nothing works.
Here are my questions and additional info:
Is the initial "basic" backup where the backup of the Windows XP operating system is located? (I'm guessing that if the answer is "yes," then I don't want to delete that backup.) The size of this backup is 36 GB.
If so, could that backup be moved to an external hard drive and still be usable?
I also have Go Back (keeps a compressed image of my hard drive on the same drive for restoration of files and reverting the hard drive to a previous status). I have used this program for years and would rather use it that Rescue and Recovery for incremental backups because it's automatic and updates more often.
I also now use Carbonite, so I may need to rethink how I should use R & R and GoBack.
I'm thinking that I would like to keep the R&R initial back for Windows files but tell R&R to not to any more backups, then continue to use GoBack and Carbonite.
The primary problem at the moment is that R&R won't open at all, so I can't delete any backups and I can't tell it to stop trying to do incremental backups. HELP!
Thanks in advance,
Jim King

Hi,
can you please describe, how did you tried to delete the RnR backup? Using GUI, or manually in the RRbackups?
NOTE: The files stored in the RRbackup are encrypted and each file has also a metadata file, that conatins the informations on the purpose of that one file and some other usefull informations for RnR so that the restore can work.
Here are the answers on your questions:
1) If I understand it correctly, then the answer is YES. In case you have placed all the RnR backups localy, then the basic/initial backup and also the other incremental backups are stored exactly in the RRbackups folder.
2) YES, you can move it, BUT not manually. You need to use the RnR GUI to copy/move the backup on a network drive, or USB HDD. You can read more about this option in the Manual for RnR (sorry I don't want to describe it in here, as this is a bit longer description). So please review following guide:
http://download.lenovo.com/ibmdl/pub/pc/pccbbs/thinkvantage_en/rnr43dg.pdf
Page 61 describes this process using the rrcmd.exe utility.
3) I think, this is just a note
4) same here
5) In this case, it's of course possible to keeep just the original/inicial backup. In case you don't want to do any other backups, then you just make sure, that you dissable the scheduler of RnR and don't do any other backups.
6) For this situation, the crucial point is, what did you deleted in the RRbackups. However, the first point, that I would do is to reinstall, or repair RnR. NOTE: Please use the same package, or the package, that is stored on your system. From Add/REmove programs.
Please let me know, if you have any add questions to this situation.
Cheers

Recovering backup data from a previous version of Rescue and Recovery

Dear All,
can you please advice how can I restore the system&data (Windows 7)
I created recovery CDs and did the full backup (USB drive)
I changed disk (diagnostic reported warnings for the old one)
I recovered system from CD
I wanted to recover full backup/image from USB drive, however
after reboot R&R 4 starts and error message "... backup taken with previous version..." is displayed.
I wanted to recover single file (R&R 4.31) from USB drive, however
error message "The list box identifierwas not found" is displayed
What shall I do? upgrade R&R to 4.51? downgrade R&R to 4 (where are downloads)? something else? what R&R versions exist for W7?
thanks in advance.

Thank you for coming back to my issue.
Creation date of \RRbackups: Jun 11, 2013
USB backup is Win7 backup.
What shall I look for in folder\rr.log? I am copying here the last unsuccesful recovery attempt>
Mon Jun 17 23:38:32 2013 RescueRecovery: In GetBackupFolderName, get local UUID!
Mon Jun 17 23:38:32 2013 RescueRecovery: loadBackups() - will check file m_iLocation=1, szBackups=C:\RRbackups\SZ\816B916B3551CB11-818F8F29B139CFE8\common\backups.dat
Mon Jun 17 23:38:32 2013 RescueRecovery: loadBackups() - deleteRegistryKey SOFTWARE\Lenovo\Rescue and Recovery\Backups\Local, C:\RRbackups\SZ\816B916B3551CB11-818F8F29B139CFE8\common\backups.dat
Mon Jun 17 23:38:32 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:38:36 2013 RescueRecovery: Running: C:\Program Files (x86)\Lenovo\Rescue and Recovery\rrstrigger.exe -start
Mon Jun 17 23:38:37 2013 RescueRecovery: Getting GUI mask is 16
Mon Jun 17 23:38:38 2013 RescueRecovery: Running: C:\Program Files (x86)\Lenovo\Rescue and Recovery\rrstrigger.exe -start
Mon Jun 17 23:38:39 2013 RescueRecovery: OnInitDialog on Parent Panel and the nCount is 0
Mon Jun 17 23:38:39 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:38:39 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:38:39 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:38:39 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:38:39 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:38:39 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:38:39 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:38:39 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:38:39 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:38:39 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:38:39 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:38:39 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:38:39 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:38:39 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:38:39 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:38:39 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:38:39 2013 RescueRecovery: In GetBackupFolderName, get local UUID!
Mon Jun 17 23:38:39 2013 RescueRecovery: In GetBackupFolderName, get local UUID!
Mon Jun 17 23:38:39 2013 RescueRecovery: ClientGetSecondDiskInfo nSize=10
Mon Jun 17 23:38:39 2013 RescueRecovery: ServiceGetSecondDiskInfo nSize=10
Mon Jun 17 23:38:39 2013 RescueRecovery: ServiceGetSecondDiskInfo can not get RR_REGKEY_BACKUP_SECOND_DRIVE_SER_NUM=BackupSecondDriveSerNum
Mon Jun 17 23:38:39 2013 RescueRecovery: Enter FindLocalDrive
Mon Jun 17 23:38:40 2013 RescueRecovery: winGetDriveData find a (usb)
Mon Jun 17 23:38:42 2013 RescueRecovery: GetSecondBackupfolder iBackupDrive=-1 via FindSecondDrive
Mon Jun 17 23:38:44 2013 RescueRecovery: ClientGetSecondDiskInfo nSize=10
Mon Jun 17 23:38:44 2013 RescueRecovery: ServiceGetSecondDiskInfo nSize=10
Mon Jun 17 23:38:44 2013 RescueRecovery: ServiceGetSecondDiskInfo can not get RR_REGKEY_BACKUP_SECOND_DRIVE_SER_NUM=BackupSecondDriveSerNum
Mon Jun 17 23:38:44 2013 RescueRecovery: Enter FindLocalDrive
Mon Jun 17 23:38:44 2013 RescueRecovery: winGetDriveData find a (usb)
Mon Jun 17 23:38:47 2013 RescueRecovery: GetSecondBackupfolder iBackupDrive=-1 via FindSecondDrive
Mon Jun 17 23:38:48 2013 RescueRecovery: winClientIsUSBDrive begin
Mon Jun 17 23:38:48 2013 RescueRecovery: winClientIsUSBDrive 1
Mon Jun 17 23:38:48 2013 RescueRecovery: Get USB Drive message
Mon Jun 17 23:38:48 2013 RescueRecovery: winClientIsUSBDrive 2
Mon Jun 17 23:38:48 2013 RescueRecovery: winClientIsUSBDrive begin
Mon Jun 17 23:38:48 2013 RescueRecovery: winClientIsUSBDrive 1
Mon Jun 17 23:38:48 2013 RescueRecovery: Get USB Drive message
Mon Jun 17 23:38:49 2013 RescueRecovery: winGetDriveData find a (usb)
Mon Jun 17 23:38:49 2013 RescueRecovery: Get USB Drive message(winServiceIsUSBDrive)
Mon Jun 17 23:38:49 2013 RescueRecovery: winClientIsUSBDrive 2
Mon Jun 17 23:38:49 2013 RescueRecovery: In GetBackupFolderName, get local UUID!
Mon Jun 17 23:38:49 2013 RescueRecovery: D:\RRbackups\SZ\816B916B3551CB11-818F8F29B139CFE8
Mon Jun 17 23:38:49 2013 RescueRecovery: In GetBackupFolderName, get local UUID!
Mon Jun 17 23:38:49 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:38:49 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:38:49 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:38:49 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:38:49 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:38:49 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:38:53 2013 RescueRecovery: Set LOCAL to UUID and reload backup before delete backup!
Mon Jun 17 23:38:53 2013 RescueRecovery: In GetBackupFolderName, get local UUID!
Mon Jun 17 23:38:53 2013 RescueRecovery: loadBackups() - will check file m_iLocation=1, szBackups=C:\RRbackups\SZ\816B916B3551CB11-818F8F29B139CFE8\common\backups.dat
Mon Jun 17 23:38:53 2013 RescueRecovery: loadBackups() - deleteRegistryKey SOFTWARE\Lenovo\Rescue and Recovery\Backups\Local, C:\RRbackups\SZ\816B916B3551CB11-818F8F29B139CFE8\common\backups.dat
Mon Jun 17 23:38:53 2013 RescueRecovery: ServiceGetSecondDiskInfo nSize=10
Mon Jun 17 23:38:53 2013 RescueRecovery: ServiceGetSecondDiskInfo can not get RR_REGKEY_BACKUP_SECOND_DRIVE_SER_NUM=BackupSecondDriveSerNum
Mon Jun 17 23:38:53 2013 RescueRecovery: Enter FindLocalDrive
Mon Jun 17 23:38:53 2013 RescueRecovery: winGetDriveData find a (usb)
Mon Jun 17 23:38:53 2013 RescueRecovery: GetSecondBackupfolder iBackupDrive=-1 via FindSecondDrive
Mon Jun 17 23:38:55 2013 RescueRecovery: loadBackups() - will check file m_iLocation=32, szBackups=\common\backups.dat
Mon Jun 17 23:38:55 2013 RescueRecovery: loadBackups() - can't found file m_iLocation=32, szBackups=\common\backups.dat
Mon Jun 17 23:38:55 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:38:55 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:38:55 2013 RescueRecovery: In GetBackupFolderName, get local UUID!
Mon Jun 17 23:38:55 2013 RescueRecovery: ClientGetSecondDiskInfo nSize=10
Mon Jun 17 23:38:55 2013 RescueRecovery: ServiceGetSecondDiskInfo nSize=10
Mon Jun 17 23:38:55 2013 RescueRecovery: ServiceGetSecondDiskInfo can not get RR_REGKEY_BACKUP_SECOND_DRIVE_SER_NUM=BackupSecondDriveSerNum
Mon Jun 17 23:38:55 2013 RescueRecovery: Enter FindLocalDrive
Mon Jun 17 23:38:56 2013 RescueRecovery: winGetDriveData find a (usb)
Mon Jun 17 23:38:56 2013 RescueRecovery: winGetDriveData find a (usb)
Mon Jun 17 23:38:56 2013 RescueRecovery: In GetBackupFolderName, get local UUID!
Mon Jun 17 23:38:56 2013 RescueRecovery: D:\RRbackups\SZ\816B916B3551CB11-818F8F29B139CFE8
Mon Jun 17 23:38:56 2013 RescueRecovery: loadBackups() - will check file m_iLocation=8, szBackups=D:\RRbackups\SZ\816B916B3551CB11-818F8F29B139CFE8\common\backups.dat
Mon Jun 17 23:38:56 2013 RescueRecovery: loadBackups() - deleteRegistryKey SOFTWARE\Lenovo\Rescue and Recovery\Backups\USB, D:\RRbackups\SZ\816B916B3551CB11-818F8F29B139CFE8\common\backups.dat
Mon Jun 17 23:38:58 2013 RescueRecovery: GetSecondBackupfolder iBackupDrive=-1 via FindSecondDrive
Mon Jun 17 23:38:59 2013 RescueRecovery: winClientIsUSBDrive begin
Mon Jun 17 23:38:59 2013 RescueRecovery: winClientIsUSBDrive 1
Mon Jun 17 23:38:59 2013 RescueRecovery: Get USB Drive message
Mon Jun 17 23:38:59 2013 RescueRecovery: winClientIsUSBDrive 2
Mon Jun 17 23:38:59 2013 RescueRecovery: winClientIsUSBDrive begin
Mon Jun 17 23:38:59 2013 RescueRecovery: winClientIsUSBDrive 1
Mon Jun 17 23:38:59 2013 RescueRecovery: Get USB Drive message
Mon Jun 17 23:39:00 2013 RescueRecovery: winGetDriveData find a (usb)
Mon Jun 17 23:39:00 2013 RescueRecovery: Get USB Drive message(winServiceIsUSBDrive)
Mon Jun 17 23:39:00 2013 RescueRecovery: winClientIsUSBDrive 2
Mon Jun 17 23:39:00 2013 RescueRecovery: In GetBackupFolderName, get local UUID!
Mon Jun 17 23:39:00 2013 RescueRecovery: D:\RRbackups\SZ\816B916B3551CB11-818F8F29B139CFE8
Mon Jun 17 23:39:00 2013 RescueRecovery: In GetBackupFolderName, get local UUID!
Mon Jun 17 23:39:00 2013 RescueRecovery: ClientGetSecondDiskInfo nSize=10
Mon Jun 17 23:39:00 2013 RescueRecovery: ServiceGetSecondDiskInfo nSize=10
Mon Jun 17 23:39:00 2013 RescueRecovery: ServiceGetSecondDiskInfo can not get RR_REGKEY_BACKUP_SECOND_DRIVE_SER_NUM=BackupSecondDriveSerNum
Mon Jun 17 23:39:00 2013 RescueRecovery: Enter FindLocalDrive
Mon Jun 17 23:39:01 2013 RescueRecovery: winGetDriveData find a (usb)
Mon Jun 17 23:39:03 2013 RescueRecovery: GetSecondBackupfolder iBackupDrive=-1 via FindSecondDrive
Mon Jun 17 23:39:04 2013 RescueRecovery: winClientIsUSBDrive begin
Mon Jun 17 23:39:04 2013 RescueRecovery: winClientIsUSBDrive 1
Mon Jun 17 23:39:04 2013 RescueRecovery: Get USB Drive message
Mon Jun 17 23:39:05 2013 RescueRecovery: winClientIsUSBDrive 2
Mon Jun 17 23:39:05 2013 RescueRecovery: winClientIsUSBDrive begin
Mon Jun 17 23:39:05 2013 RescueRecovery: winClientIsUSBDrive 1
Mon Jun 17 23:39:05 2013 RescueRecovery: Get USB Drive message
Mon Jun 17 23:39:05 2013 RescueRecovery: winGetDriveData find a (usb)
Mon Jun 17 23:39:05 2013 RescueRecovery: Get USB Drive message(winServiceIsUSBDrive)
Mon Jun 17 23:39:05 2013 RescueRecovery: winClientIsUSBDrive 2
Mon Jun 17 23:39:05 2013 RescueRecovery: In GetBackupFolderName, get local UUID!
Mon Jun 17 23:39:05 2013 RescueRecovery: D:\RRbackups\SZ\816B916B3551CB11-818F8F29B139CFE8
Mon Jun 17 23:39:05 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:39:05 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:39:05 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:39:05 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:39:05 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:39:05 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:39:05 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:39:05 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:39:05 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:39:05 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:39:05 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:39:05 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:39:05 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:39:05 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:39:05 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:39:05 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:39:05 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:39:05 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:39:05 2013 RescueRecovery: OnPaint on Parent Panel and the nCount is 0
Mon Jun 17 23:39:09 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:39:09 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:39:12 2013 RescueRecovery: winClientIsUSBDrive begin
Mon Jun 17 23:39:12 2013 RescueRecovery: winClientIsUSBDrive 1
Mon Jun 17 23:39:12 2013 RescueRecovery: Get USB Drive message
Mon Jun 17 23:39:12 2013 RescueRecovery: winClientIsUSBDrive 2
Mon Jun 17 23:39:12 2013 RescueRecovery: winClientIsUSBDrive begin
Mon Jun 17 23:39:12 2013 RescueRecovery: winClientIsUSBDrive 1
Mon Jun 17 23:39:12 2013 RescueRecovery: Get USB Drive message
Mon Jun 17 23:39:13 2013 RescueRecovery: winGetDriveData find a (usb)
Mon Jun 17 23:39:13 2013 RescueRecovery: Get USB Drive message(winServiceIsUSBDrive)
Mon Jun 17 23:39:13 2013 RescueRecovery: winClientIsUSBDrive 2
Mon Jun 17 23:39:13 2013 RescueRecovery: In GetBackupFolderName, get local UUID!
Mon Jun 17 23:39:13 2013 RescueRecovery: D:\RRbackups\SZ\816B916B3551CB11-818F8F29B139CFE8
Mon Jun 17 23:39:13 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:39:13 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:39:15 2013 RescueRecovery: In GetBackupFolderName, get local UUID!
Mon Jun 17 23:39:16 2013 RescueRecovery: winGetDriveData find a (usb)
Mon Jun 17 23:39:16 2013 RescueRecovery: In GetBackupFolderName, get local UUID!
Mon Jun 17 23:39:16 2013 RescueRecovery: D:\RRbackups\SZ\816B916B3551CB11-818F8F29B139CFE8
Mon Jun 17 23:39:16 2013 RescueRecovery: loadBackups() - will check file m_iLocation=8, szBackups=D:\RRbackups\SZ\816B916B3551CB11-818F8F29B139CFE8\common\backups.dat
Mon Jun 17 23:39:16 2013 RescueRecovery: loadBackups() - deleteRegistryKey SOFTWARE\Lenovo\Rescue and Recovery\Backups\USB, D:\RRbackups\SZ\816B916B3551CB11-818F8F29B139CFE8\common\backups.dat
Mon Jun 17 23:39:16 2013 RescueRecovery: Restore executed: location=8 level=0
Mon Jun 17 23:39:17 2013 RescueRecovery: In GetBackupFolderName, get local UUID!
Mon Jun 17 23:39:17 2013 RescueRecovery: In CreateSpecialBackupFolder, get szBackupFolder is C:\RRbackups\SZ\816B916B3551CB11-818F8F29B139CFE8
Mon Jun 17 23:39:17 2013 RescueRecovery: CreateSpecialBackupFolder: szBackupFolder= C:\RRbackups, szMidiumFolder = C:\RRbackups\SZ
Mon Jun 17 23:39:17 2013 RescueRecovery: Running: icacls "C:\RRbackups" /inheritance:r
Mon Jun 17 23:39:17 2013 RescueRecovery: Running: icacls "C:\RRbackups" /grant:r *S-1-5-18OI)(CI)F /T /C
Mon Jun 17 23:39:17 2013 RescueRecovery: icacls Legacy folder: C:\RRbackups\*
Mon Jun 17 23:39:17 2013 RescueRecovery: icacls Legacy folder: "C:\RRbackups\SZ" /inheritance:d
Mon Jun 17 23:39:17 2013 RescueRecovery: Running: icacls "C:\RRbackups\SZ" /inheritance:d
Mon Jun 17 23:39:17 2013 RescueRecovery: Running: icacls "C:\RRbackups\SZ" /grant:r *S-1-1-0OI)(CI)F /T /C
Mon Jun 17 23:39:17 2013 RescueRecovery: Running: icacls "C:\RRbackups\SZ" /inheritance:d
Mon Jun 17 23:39:17 2013 RescueRecovery: Running: icacls "C:\RRbackups\SZ" /grant:r *S-1-1-0OI)(CI)F /T /C
Mon Jun 17 23:39:17 2013 RescueRecovery: Running: icacls "C:\RRbackups" /remove *S-1-1-0
Mon Jun 17 23:39:17 2013 RescueRecovery: Running: icacls "C:\RRbackups" /remove *S-1-5-32-544

How to restore Thinkpad T43 or R52 using rescue and recovery CD's

The genuine IBM Recovery CD Set will re-install your ThinkPad T43 or R52 (listed types only) with the original pre-load factory software, including Windows XP Professional with a legal, valid license, and all the original IBM Drivers and applications.
1. Set your Laptop to Boot From the CDROM Drive.
IT MAY ALREADY BE set to boot from CD if a bootable disc is in the drive so try and see if it does first with the disc labed 'rescue and recovery'. If it does then just skip to step 2. If it does not then you will have to enter the computers BIOS setup to tell it to.
NOTE: When in the BIOS SETUP DONT CHANGE ANYTHING ELSE if you are not absolutely sure what you are changing.
ACCESSING THE BIOS:
During startup at the first screen (says "IBM Thinkpad") press F12 then F1 to enter the bios setup program.
Use keys to navigate to 'startup' then to 'boot'. Press enter and following instructions in the right hand panel move the items to make your CD or DVD drive (Atapi CD0) AHEAD of your main hard drive (IDE HDD0). It doesn't matter if 'legacy floppy or USB are ahead of either of them if they are not connected. PRESS F-10 TO SAVE AND EXIT the bios setup program.
2.Restart the computer with the first disc i.e. Rescue and Recovery CD already in the drive. The recovery program will come up. A smaller window will come up.
3.Follow the on screen prompts.
Choose to restore to Factory Specifications to Install OS, Applications and Drivers
At some point it may ask if there is a supplemental disk. This is the one that says 'Lenovo'.
4.Follow on screen prompts (i.e. insert disk 1)
5.The prompts will continue to ask for the discs in numbered order.
6. Follow the instructions on the screen to restore laptop to factory settings
7. Do not boot directly to the hard drive until the entire recovery process is complete i.e until you have used all the recovery cds for the set.
8. During the recovery process the computer will reboot multiple times. Do not do anything to interrupt the process unless you are asked to insert any specific disk.
AT THE END:
Promps may ask for the supplemental disc again, follow the on screen prompts.
Computer will restart, you may see the original recovery screen. BE PATIENT, The files still have to expand. You may not see any prompts for a couple of minutes.
SOMETIMES: (I dont know why)
After loading all the discs and after it takes you to the recovery program if nothing happens AFTER A GOOD PERIOD OF TIME, BE PATIENT, remove all discs and click on restore factory contents AGAIN. It will expand all the files (takes a while) and restore your system.
Afterwards computer will restart multiple times as it continues to load windows, programs and drivers. Follow all the on screen prompts until it is done.
Once everything is done go to microsoft (All Programs > Windows update) and load all new service packs and updates.
Partially taken from the internet and written for a customer. Tried and tested. PLEASE ADD TO KNOWLEDGEBASE.
NOTE: instructions may also be valid for other Model Thinkpads.

NNNNN wrote:
SOMETIMES: (I dont know why)
After loading all the discs and after it takes you to the recovery program if nothing happens AFTER A GOOD PERIOD OF TIME, BE PATIENT, remove all discs and click on restore factory contents AGAIN. It will expand all the files (takes a while) and restore your system.
IIRC this was the normal recovery/restore procedure for older ThinkPads. First the recovery image is installed, then the machine reboots to Rescue and Recovery to use that image to restore the rest of the hard drive. User input is required at that point to select restore.
Newer machines combine both operations.
Z.
The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc. The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored. ... GeezBlog
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Blue Screen error message after using Rescue and Recovery.

Good morning - I unfortunately had to use the IBM Rescue and Recovery feature to restore my factory settings. However, now my computer is giving me a blue screen error during the startup process. Unfortunately it is not on the screen long enough for me to get too much information from it, but I have been able to get win22n51.sys as being some sort of error message. If I start the computer in safe mode it will load without the error. If I use the safe mode plus networking it gives the error. So I'm assuming it has something to do with the network drivers?
I would appreciate any ideas you all have for resolving/further diagnosing this problem.
Thank you!

Hello,
Perhaps this Lenovo knowledgebase article, "XP Crash: System may hang or restart with a previous version of the Intel PRO 2200BG Mini PCI adapte..." will be of help to you in resolving the problem?
Regards,
Aryeh Goretsky
I am a volunteer and neither a Lenovo nor a Microsoft employee. • Dexter is a good dog • Dexter je dobrý pes
S230u (3347-4HU) • X220 (4286-CTO) • W510 (4318-CTO) • W530 (2441-4R3) • X100e (3508-CTO) • X120e (0596-CTO) • T61p (6459-CTO) • T43p (2678-H7U) • T42 (2378-R4U) • T23 (2648-LU7)
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Rescue and Recovery failed destination network location can no longer be reached

W510, running Windows 7 Pro SP1, updated with ThinkVantage including BIOS 1.37 along with Rescue and Recovery 4.31 yesterday. Using Backup locations "Local hard drive" had not problem, but when it was set to "Network", it gave me "The backup failed because the destination network location can no longer be reached.". Prior to running RR, I manually mounted the shared drive on W510 and could read and write files. The user that mounted the shared drive was not "Administrator" but has Administrator privilege. The network shared drive was a folder on an Windows XP SP3 computer.The shared drive had Full Control granted to Everyone as well as for Sharing. I rebooted W510 before starting RR. After the "network location can no longer be reached" error popped up, a long while later, RR actually wrote some files in the shared drive and then finally it aborted. It created on the shared drive RRBackups\SZ\<UUID>\... (among other folders and files); under <UUID> there's a common\rr.log with:
Sun May 22 01:56:39 2011 RescueRecovery: Running: C:\Program Files (x86)\Lenovo\
Rescue and Recovery\br_funcs.exe backup level=0 destination="\\192.168.0.1\W510_
backup\RRbackups\SZ\D0D186C05DAE11E0-9303F5C431248DAC" drive=C: location=16 nice
=0 pw=0 uuid=0 compress encrypt
Sun May 22 02:04:15 2011 RescueRecovery: br_funcs returned error code 0x501
Sun May 22 02:04:15 2011 RescueRecovery: Running: C:\Program Files (x86)\Common
Files\Lenovo\mnd\mapdrv.exe *
Sun May 22 02:04:15 2011 RescueRecovery: Get the shutdown flag from service is 0
Sun May 22 02:04:48 2011 RescueRecovery: CRRBackup::removeLevel() - DeleteFile(\
\192.168.0.1\W510_backup\RRbackups\SZ\D0D186C05DAE11E0-9303F5C431248DAC\common\b
t0.dat) failed. Error 3
Sun May 22 02:04:48 2011 RescueRecovery: In GetBackupFolderName, UUID is D0D186C
05DAE11E0-9303F5C431248DAC!
Sun May 22 02:04:48 2011 RescueRecovery: In CreateSpecialBackupFolder, get szBackupFolder is C:\RRbackups\SZ\D0D186C05DAE11E0-9303F5C431248DAC
Sun May 22 02:04:48 2011 RescueRecovery: CreateSpecialBackupFolder: szBackupFolder= C:\RRbackups, szMidiumFolder = C:\RRbackups\SZ
The events don't make sense:
a) Why would RR says "network location can no longer be reached" - the wording suggests that it was OK, but now it isn't.
b) The br_funcs returns Error 0x501 (NOT_IMPLEMENTED or NOT_SUPPORTED), but RR still attempted to call mapdrv.
c) Apparently mapdrv was successful otherwise it shouldn't try to delete the t0.dat on the shared drive (which didn't exist - hence Error 3 (PATH_NOT_FOUND)) and unless it has reached the remote computer, it wouldn't know the file wasn't there.
I'm curious to find out if anyone has run into this problem and how to fix it.

It errored out after it has already created some folders and files as indicated in the first post.Tried the same steps several times just make sure it was repeatable by closing Rescue and Restore app and starting it again. The network between the share host and my W510 was a direct RJ45 cable connection, so zero hop. In the end I used Windows 7 Backup and Restore to do full backup, using the same \\server\sharename, the network share was mapped without a problem. But then Windows 7 Restore CD wasn't able to map network share - giving me 0x800704cf. Googling shows lots questions raised on this but no fix.
Update:
Last night, I gave it a shot again. For some reason, RR was able to mapped the network share using \\IPaddress\sharename (this time I used a different folder and a diferent sharename). OK great, but after 10 hrs it's at 88% completion, did my math, estimated elasped time is 12 hrs, Wow! The image backup with Windows 7 Backup took 5 hr 51 min with 132GB in the WindowsImageBackup folder. RR is 2x slower!
On the other hand, as it's still running, the est. backup folder size is 106GB. RR does a better job in compression - a 20% reduction in size compared with Windows' at the cost of 2x time.
Going back to the Windows 7 Restore CD 0x80704cf error when mapping the network share, found an Internet user posting that he succeede by providing a NIC driver.

Rescue and Recovery 4.5. Rescue media can't boot from FAT32 64GB flash drive.

T530 Windows 7. I did a full (base) backup to a 64GB USB flash drive formatted FAT32. R&R started by indicating “Rescue and Recovery Medium being created” and after a few hours finished the backup. When I click on ‘View all backups’ I can see the backup created. I then tested the flash drive to see if it’s bootable but the screen only shows rapidly moving white font gibberish over black background. I did the same as a test on a 8GB USB flash drive formatted NTFS (I had to stop the backup since 8GB was not enough space) but had no trouble booting from it. Both flash drives have the folders: boot, efi, Preboot, RRbackups, tvtos and files: bootmgr, bootmgr.efi, fcopy.ini. In other words, the only difference seems to be that it works with 8GB NTFS but not with 64GB FAT32. Is that the issue or just coincidence?
Solved!
Go to Solution.

The readme file for RNR 4.5.1 states:
Consideration 7
Unable to boot from a 64 GB USB memory key
When you create rescue media on a 64 GB USB memory key and then boot your computer from the memory
key, an error message is displayed, saying, ?¡ãError loading Operating System.?¡À
To solve the problem, change the 64 GB USB memory key to one with less storage capacity.
===
The question is.. is your Flash USB a memory key?
I would reformat the 64GB to NTFS, then run the Create Rescue Media option onto it. Then try to boot the USB.
There is another post out here stating on certain USB sticks, you have to PREFORMAT it, using diskpart command, before using the Create Rescue Media option..
This link might help:
http://support.lenovo.com/en_US/detail.page?LegacyDocID=MIGR-74246

Rescue and Recovery 4 DOES NOT RESCUE/COPY LARGE FILES?!

Hello all,
Thank you in advanced for helping me out/any helpful advice you may have.
System:
Windows XP Professional
T61
4 GB RAM
2.50 Ghz Dual Core Intel Processor
120 GB Hard Drive
140m nVidia Quadro video card (256 MB available memory I believe)
Problem Summary:
I ran into the unlucky computer problem of having a Microsoft.net framework addon for Firefox 3.5.3 result in a fatal interaction leaving me unable to boot up in both safe and normal mode. If you do have this addon, please uninstall it NOW, so that it does not happen to you. There is no current fix or patch for it as far as I know. Luckily, I have the (formerly) fantastic Rescue and Recovery 4 to backup my files and fix things.
So in sequence of what I did:
Tried several different attempts to fix problem to no avail (via google searches on the Rescue and Recovery Browser)
Decided that it would be best to just reformat the drive and start a clean install.
I had not done a real back up recently (several months due to my own carelessness and being busy).
I chose to do a full factory restore using the 'Rescue My Files' option, since I had never done a backup using the included Lenovo Software, I usually just ran my own manual ones in Windows.
To be on the safe side, I just decided to transfer my entire hard drive directory 'C:' to my 500 GB External Western Digital Hard Drive. I know I didn't really NEED all the files (like program files I would just need to reinstall anyway). I just wanted to return my computer to how it was as fast as possible.
Rescue and Recovery registered as copying all my data (rougly 50-60 GB) of data to my external USB Hard Drive.
I then unplugged my External USB Drive From the computer once it said it was complete. Rescue and Recovery proceeds with the factory restore.
Things are going well, factory restore is successful, no problems yet.
Once Windows was functional again and I had remade my usernames and settings just as it was before the crash, I plugged in my External HD again to restore my files.
Every file that I copied was there EXCEPT FOR MY MOST IMPORTANT ONES. It appears the directory, 'C:\Documents and Settings\Justin\My Documents'
AND
'C:\Documents and Settings\Justin\Desktop'
DID NOT COPY. I DID A DOUBLE CHECK, and the program said that all files had transferred successfully and I saw the directories on the USB Hard Drive in the Rescue and Recovery View. (I did not do a double check on another windows computer with my USB Hard Drive, however as I did not have access to one at the time and I was trusting in the Lenovo software, which did actually manage to rescue all the files, except for my most important ones.)
Is there anyway way that:
That because these files were so large (probably account for 50% of all data copied to my external USB Drive or 10-15 GB a piece), that the Rescue and Recovery file simply "passed over them"? The other files appeared to copy perfectly fine.
There was an error with the program, like a file size limit cap that Rescue and Recovery cannot surpass so they were just skipped over?
My own carelessness? Are all the root files not selected when you choose the entire 'C:' Drive as a directory? I did just choose to copy/rescue the entire 'C:' Drive and everything else (besides my two most important files) seemed to copy over so I do not beleive that this is the case.
I did not individually, select each file in the 'C:\Documents and Settings' because I assumed that it would select each of the root files within it. (Is that not the case?)
That the files are 'hiding' somewhere due to their large size?
Most importantly of all:
IS THERE ANYWAY THAT I CAN RECOVER MY DATA? There is about 2 years worth of photos, music, documents, etc. that I would like to have back that I do not have a recent back up of.
If anything, does anyone know WHY this happened? It was my understanding that Lenovo Rescue and Recovery was some of the best software for emergency crashes out there. And now it has failed me miserably. I'd at least like to know why it happened so that I may not repeat my mistake (or put too much faith in Lenovo) for the future.
I've run some data recovery software but I know it will not recovery all the files that I once had in their state before my hard drive was reformatted back to factory settings.
Thank you,
-nofeet3
Justin

Hello , and ARGH !
I AM HAVING THE EXACT SAME PROBLEM RIGHT NOW !
If anybody could help this would really be appreciated .
Here is the story
Lenovo SL500
Windows XP SP3 I think
Specs maybe not too important
My computer has some corrupted file and will not boot in normal or safe mode . When I try to do either , it starts booting , but before it finishes the load-up-windows screen , it displays an error message which says
" lsass.exe - System Error
the endpoint format is invalid "
and then goes no further , and the machine simply restarts itself again and would do this indefinitely if I didn't stop it .
SO when it starts booting and shows the Lenovo Logo , I press the Lenovo Help/Tool Button to enter Rescue and Recovery [not sure what version it is , I cannot find information within it] and it gives me the option to Rescue files before recovering the system . I have the same problem as Nofeet3.
It rescues all the small files
BUT WILL NOT RESCUE ANY OF MY IMPORTANT FILES
CERTAINLY IT DOES NOT RESCUE ANYTHING BIG [or bigger than roughly 2mb]
It rescues picture files BUT WILL NOT RESCUE MUSIC FILES !!
It may not even rescue bigger picture files , but I haven't noticed any pictures it has not copied since I can't go through ALL my picture files to see exactly what it has / hasn't copied.
However , not a single music file is copied.
It will NOT show up on the hard drive . What is strange , is when I try to plug the hard drive back in to try and copy the music files again , as I tried it a few times , it asks me if I would like to Write these files over the files already there , as though it has already copied. I check the hard disk , and these fils have definitely NOT copied onto the Disk . They are nowhere to be found .
I don't think the files are hiding , but if they are , maybe somebody could tell me where.
I suspect though that Rescue and Recovery has "recorded" the files as having been copied , some kind of record , EVEN THOUGH THEY HAVEN'T !! Or if they have , they are absolutely invisible . WEIRD !
nofeet3
It is NOT because you selected the whole C drive , and is not due to any carelessness on your part. I have selected all files individually , and have tried time and time and time again , when I plug the ext hard drive into my other laptop to see if the files copy , they don't . I have tried this over and over and over again desperately all today , it is not working , even going so far as to select individual files rather than bigger directories to try and transfer in smaller in smaller batches ,just in case it couldn't handle large transfers all at once . That is not the case either . It just simply will not transfer files roughly bigger than 2mb . NO MUSIC !! THIS IS VERY FRUSTRATING !!
I am not sure at present whether this program can rightly be called "Rescue and Recover". It is one of the main reasons I selected Lenovo , and this is not a good demonstration of it's abilites at all .
PLEASE HELP ME !!
ANY HELP WOULD BE HIGHLY APPRECIATED !!
Thanks so much in advance for any help anybody can give , and best regards ,
Carl .

Step by step instructions for recovering your system using ThinkVantage Rescue and Recovery

Official Instructions for using ThinkVantage Rescue and Recovery.
Message Edited by carbon_unit on 11-04-2008 03:24 PM
T60 2623-D7U, 3 GB Ram. Dual boot XP and Linux Mint.
T400 2765-T7U Windows 7
Registered Linux User #160145
FYI: I am not employed by Lenovo

I installed Win 7 Pro 64 on my T400, ran TVSU and installed R&R 4.3. Fortunately, I didn't read those instructions first, or I might not have done it
Have you tried just installing R&R? If it needs anything else, it should ask for it during the install. IIRC, it does require the VCC+ package.
Z.
The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc. The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored. ... GeezBlog
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T61 upgraded to Windows 7, now can't install Rescue and Recovery or Bios update.

I have a T61 6459 CTO that had XP SP3 on it. I upgraded to WIndows 7. I tried to install TVTVRNR450_025en, but I get an error msg "Rescue and Recovery does not support installing from the Operating System which upgrade from a legacy pre-load system." I tried deleting all old RNR and CSS programs in the old files after the install, but nothing seems to work. There is nothing listed in my add/remove programs. My Thinkvantage button doesn't work. How do I remove the old RNR? Should I have done that prior to installing Windows 7? Do I need to re-install my XP backup and start over? My Bios update extracts, but doesn't install. Help!

Hi, FSURN82
I did some research and was able to find this thread from Lenovo Forums. There are a few other people having similar issues. For some, installing an older version of Rescue and Recovery (sometimes even the one for their OS before the upgrade) would work fine. For some, however, they could not get it to work, so they would create backups manually using Windows.
As for the BIOS issue, what version are you currently running and to what version are you trying to upgrade?
Thanks,
Adam
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Rescue and Recovery 4.3 for Windows 7, installation

Hello,
I purchased my system June 16, 2009 with Vista downgraded to XP Pro so I was not able to purchase a upgrade disk from Lenovo.
This week I purchased the Windows 7 64 bit Home Premium upgrade package at a local store.
I did the upgrade (clean install) Windows 7 64 bit Home Premium on my ThinkPad T400 type 2764-CTO. Also successfully installed all Win 7 64 bit ThinkVantage software with System Update 4.
I downloaded Rescue and Recovery 4.3 for Windows 7
The documentation for the installation of R&R 4.3 is difficult to comprehend and I could not find a post on this board that deals with my topic.
The recommended procedure before installing Rescue and Recovery on computers running the 64-bit version of Microsoft Windows 7 is:
you must download and install the Microsoft Visual C++ Redistributable Package (x64) SP1.
That was done with no problems!
To make the Rescue and Recovery program work with Sysprepbackup in the Windows 7 operating system, you must download and install the Sysprepbackup accessory package.
The Sysprepbackup operation changes in the Windows 7 operating system because a new version of Windows Recovery Environment (Windows RE) is built in the Windows 7 operating system. When you run the System Preparation Tool (Sysprep) and use the /generalize option, the Sysprep operation disables Windows RE by removing the Boot Configuration Data (BCD) entry to the Rescue and Recovery Pre Desktop Area (PDA). To make the Rescue and Recovery program work with Sysprepbackup in the Windows 7 operating system, you must download and install the Sysprepbackup accessory package.
and here starts my problem installing the package!
Instruction:
To install the accessory package in the Windows 7 operating system and take a Sysprepbackup on a USB hard disk drive, do the following:
Type the following commands to start the Sysprepbackup process using administrative privileges: cd "\Program Files\Lenovo\Rescue and Recovery" rrcmd sysprepbackup location=U name="sysprep backup" The "...run sysprep now..." message displays. Note: Before you take a Sysprep backup on the USB hard disk drive, make sure that there is at least one backup on your local hard disk drive.
Go to the C:\Windows\Systme32\Sysprep directory and launch the sysprep.exe file. The System Preparation Tool window opens.
Be sure to select Quit from the Shutdown Options drop-down list box. Click OK to save the setting. The Sysprep process begins.
When the Sysprep process is completed, run the msi file that you downloaded using administrative privileges. Wait until the package is successfully installed.
Restart your system. Then, it will automatically boot to the PDA to continue with the Sysprepbackup process on the USB hard disk drive. For the detailed parameters about the restore operation commands using RRCMD, refer to the Rescue and Recovery 4.3 Deployment Guide. Software versions to use with this release.
3.At the end Install the Rescue and Recovery 4.3 package.
Ok that should be simple to do.
What is "Sysprepbackup" and do I need to follow the installation procedure above to be able to install and run Rescue and Recovery 4.3 for Windows 7. I dont think I need to or want to do a "Sysprepbackup on a USB hard disk drive". or may be I will when I understand what it is.
Can I simply install the Microsoft Visual C++ Redistributable Package (x64) SP1 and the the Rescue and Recovery 4.3 package.
Thank you
Solved!
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I installed Win 7 Pro 64 on my T400, ran TVSU and installed R&R 4.3. Fortunately, I didn't read those instructions first, or I might not have done it
Have you tried just installing R&R? If it needs anything else, it should ask for it during the install. IIRC, it does require the VCC+ package.
Z.
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