ThinkPad E530 USB 3.0 not working with USB 2 devices

Hi All,
I have Thinkpad E530 with Windows 7 Ultimate 64 but installed.
all of sudden the USB 3.0 ports stopped working with any USB 2 device (i.e mouse, mobile chargers...)
I've downloaded the latest Bios, chipset, and USB 3.0 drivers and still no change.
any idea.
Regards.
M.Sherif

Hi M.Sherif,
Has we have done all the troubleshooting and still the issue persists. Hence we are having one more option to perform, let’s check on that with the last hope on the issue.
Click on start and in search type Find and fix problems with device, on Hardware and Device click on next, system will search for the issue with the system and if it finds any issue it will prompt you to Apply the fix, you can click on that and proceed further.
If the issue persists after performing above troubleshooting then I strongly suggest you to visit nearby service center for further assistance.
Click here to open a link where you can select the country and get the exact contact support number. I’m sure they will be a great help.
Hope this helps. 
Best regards,
Hemanth Kumar
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