ThinkPad USB Keyboard with TrackPoint -- Buttons not working (SK-8833)

The buttons on my trusty Thinkpad USB external keyboard (SK-8855) have suddenly stopped working properly. The right-hand button has ceased functioning most of the time, and now the middle button both scrolls windows (as it is supposed to) but also acts as the right-hand button (showing context menus, etc.). Also, occasionally, the left button stops working too, until I click on the center button, and then it will work fine for a while. There is no real consistency except that they are inconsistent.
The rest of the keyboard, including the trackpoint, works fine, but the fault happens when the keyboard is plugged into two different machines--my Thinkpad T430 and my Thinkpad x100e (the very first time it was ever plugged into this one).
I would be happy to see if some dirt has clogged up the button mechanism, but the keyboard is still under warranty and one of the screws is under a label (I think). It looks like some kind of hardware issue since I haven't changed any software on my system, but I guess it could be a driver problem, but Lenovo has made it all but impossible to find the drivers of this keyboard.
Does anyone have any ideas, or should I just be contacting support for a warranty repair?

You should get the keyboard changed under warranty.
Regards,
Jin Li
May this year, be the year of 'DO'!
I am a volunteer, and not a paid staff of Lenovo or Microsoft

Similar Messages

ThinkPad USB Keyboard with TrackPoint (55Y9053) and Keyboard Customizer Utility

Hi:
I have a ThinkPad USB Keyboard with TrackPoint (55Y9053),
I install the driver 1.0.7 and Keyboard Customizer Utility 1.0.01 for it.
But, Browser Back/Forward Key of my ThinkPad USB Keyboard with TrackPoint (55Y9053) can't control by Keyboard Customizer Utility.
Keyboard Customizer Utility only work for my keyboard of R61.
Somebody can help me, plz?
My ThinkPad is R61, os is win vista business.

Hi Jochem,
I have an SK-8845 that I like a lot and I've been running driver version 1.06. I didn't even know that 1.08 was out. I'm not an employee, so I don't have any insight on future driver releases. I've had some scrolling issues myself in some programs, but after I did this, I haven't had any issues.
I just installed your driver, (1.08) and everything seems to be working okay. I haven't tested it fully yet. I saved my old driver though, just in case.
Dave
T430u, x301, x200T, x61T, x61, x32, x41T, x40, U160, ThinkPad Tablet 1838-22R, Z500 touch, Yoga Tab 2 Windows 8.1, Yoga Tablet 3 Pro
Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
If someone helped you today, pay it forward. Help Someone Else!
English Community Deutsche Community Comunidad en Español Русскоязычное Сообщество

ThinkPad USB Keyboard with TrackPoint (55Y9003) FRU

I'm trying to order a ThinkPad USB Keyboard with TrackPoint part no. 55Y9003 here in Bulgaria.
But here they are selling only the European/Bulgarian version with a slighly differerent layout and part no. 55Y9009.
I had this problem before with the old UltraNav Keyboard and the keboards for my X40, X60 and X61s. What I did then was to order the keyboards as a replacement.
So I need to find the FRU P/N to order it as a replacement. But I only know the FRU of the bulgarian version (57Y4647).
I remember it used to be easy to find it on the product page, though I may be mistaking as I can't find it now.
Please does anybody know where I can find the FRU P/N of part no. 55Y9003?
Also I don't understand why the retailer here in Bulgaria can't do that, but lets not overdo it :-)
Solved!
Go to Solution.

Never mind I found it
http://support.lenovo.com/en_US/product-and-parts/detail.page?&LegacyDocID=MIGR-73185
Still if anyone in Europe is ordering this keyboard have in mind that the enter is the fat one and not the one on the picture if you havent figured that out already about the keyboards in Europe.

Thinkpad USB Keyboard with Trackpoint

First, I want a bluetooth version for my Home Theater PC.
Second, Does anyone know if they will be updating the design to more closely match their newer keyboards. I don't want to upgrade my x220 or my t510, because all of my keyboards match from my laptops to my desktops.
Thanks!

there should be a bluetooth version of the latest ThinkPad keyboard coming out, the key layout will be slightly different to the Thinkpad USB keyboard with trackpoint.
http://www.thinkscopes.com/hail-thinkpad-bluetooth-wireless-keyboard/
Regards,
Jin Li
May this year, be the year of 'DO'!
I am a volunteer, and not a paid staff of Lenovo or Microsoft

ThinkPad USB Keyboard with TrackPoint issues with scroll (55Y9003)

Hi Guys,
I am having issues with this keyboard...
I ordered it to use it on my work where I have Dell Vostro desktops.
However scroll simply doesn't work in all programs and even stops working ... I also using VM and it doesn't work at all in VMWARE even if you point inside it it still operates at host system !? Weird...
I have installed latest drivers 1.01 but nothing... So when I removed all drivers and just keep default scroll work as default but still not in all programs and not in VM Ware, etc... Just to be clear my regular mouse scroll works in all and works properly...
Is it possible that this keyboard will work only on Thinkpads used as external keyboard ?
There are two things to be installed when I start a disk one is driver and second one is some interface driver which can be only installed on Thinkpads ?! Couldn't be that that thing is missing when running on non Thinkpad systems?
Any help how to make scroll work in all programs?
Thanks.
Moderator edit: Removed UltraNav from the title. This keyboard just has a TrackPoint.

I have the ThinkPad USB keyboard on a non-Lenovo desktop, and it works.
Yes the keyboard driver installs, but not the Lenovo System Interface Driver, for obvious reasons. All the buttons and TrackPoint work.
Yes the TrackPoint does not scroll in all programs. Search the community for "trackpoint scroll fix" and you will come up with instructions on how to fix this.
I don't work for Lenovo. I'm a crazy volunteer!

External ThinkPad USB Keyboard with TrackPoint issues with scroll (55Y9003) and hotkeys on a x201

Hello
Once more there is a glitch with the drivers for this external keyboard 55Y9003.
I have the drivers:
16.2.19.13 for the ultranav system of the x201
1.10 for the external keyboard
My system is XP sp3.
The keyboard of the x201is fine relative to the one 55Y9003.
The scrolling is set to standard for both systems.
Please do not advise to select smooth; it is not a solution and the smooth scrolling has been systematically utterly unusable.
The issues:
-the hotkeys on the external keyboards are not all working:
basically, fn+f4 and fn+nmlk work but the rest does not (say fn+f8)
-the scrolling of the external keyboard is not at all identical to the scrolling of the x201.
For instance, in pdfs viewed with foxit for instance, I have not a problem to scroll horizontally with the x201 starting with the hand tool.
WIth the external keyboard, whan I press the middle button to activate the scrolling, it remains the hand tool, I can scroll vertically but not horizontally.
FIrefox as also issues whith the middle button.
-the external keyboard still suffers from the sticky shift key.
I know the x201 and the 55Y9003 are no longer fashionable, but Is there some directly guy working at Lenovo who could help ?

I have the ThinkPad USB keyboard on a non-Lenovo desktop, and it works.
Yes the keyboard driver installs, but not the Lenovo System Interface Driver, for obvious reasons. All the buttons and TrackPoint work.
Yes the TrackPoint does not scroll in all programs. Search the community for "trackpoint scroll fix" and you will come up with instructions on how to fix this.
I don't work for Lenovo. I'm a crazy volunteer!

Scrolling and fn/ctrl issues in External Thinkpad USB Keyboard with trackpoint

My product is 55Y9010
I find the scrolling function cannot work in several programs.
i.e. Visual Studio 2010, Windows Live Messenger, iTunes, etc.
Especially Visual Studio 2010, it really annoys me because it decreases my working efficiency.
In thinkpad notebook, I can get it work by modifying tp4table.dat.
But there's no such file in external keyboard driver.
The other annoying thing is the layout of fn/ctrl key.
Because fn key doesn't send scancode, therefore I cannot even use software to reset the layout.
I recommend to add the feature which allows user to exchange these two keys.

The linkd mentioned above is dead. Cannot Lenovo provide official support for that? There is an option in the BIOS but it does not apply to the external keyboard. Lenovo now has specific drivers for the external keyboard, but those things still do not seem to allow key swap!!
This impossible key swap is driving me mad. The same way as brandej, I cannot use this keyboard with the Ctrl not in the right place, as a coder, I hit this key every 3 seconds. So that 28800 frustrations per day, not to say a normal human can probably not handle that.

ThinkPad USB Keyboard with TrackPoint (55Y9053) driver issue (keys not working)

Hello!
I bought this external keyboard yesterday for my Dell desktop running windows 7 (professional) because I liked the thinkpad keyboard in my thinkpad t400. After plugging in to my desktop and installing the drivers that came in the CD, I noticed some keys (u, o, m, enter(return), l) were not working, i.e., nothing get displayed when I press those keys . When I tried installing it on thinkpad t400 running Windows 7 professional, the same non-working keys were displaying numbers instead of alphabet values.
Please note the keyboard is not 55Y9003 but the newer version 55Y9053. Also, note the trackpoint worked well including scrolling and all other keys were working. Interestingly, when I plugged this keyboard on Ubuntu machine (desktop and laptop), everything worked well without even installing any drivers.
I initially thought it was a hardware problem and got replacement from Amazon. Both the keyboards exhibit the same problem. Given the fact it works nicely on Ubuntu, I think this is a driver issue. I tried installing drivers from thinkpad site including versions 1.6 and 1.7.
I would appreciate if someone can help with the right drivers.
Thank you,
Vinai
Solved!
Go to Solution.

How does the keyboard compare to the one on the T400? I'm considering purchasing one for my desktop because I'm addicted to the TrackPoint.
When asking for help, post your question in the forum. Remember to include your system type, model number and OS. Do not post your serial number.
Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help others with the same question in the future.
My TPs: Twist 2HU: i5-3317U Win 8 Pro, 4GB RAM 250GB Samsung 840 | T420 4177CTO: i5-2520M, HD+, Win 7 Pro x64, 8GB RAM, Optimus, 160GB Intel 320 SSD, Intel 6300 WiFi, BT 3.0 | T400 2764CTO: P8700, WXGA, Win 7 Ult x64, AMD 3470, 8GB RAM, 64GB Samsung SSD, BT, Intel 5300 WiFi | A20m 14.1" PIII 500 (retired). Monitors: 2x Dell U2211h IPS 100% sRGB calibrated w/ Spyder3.

ThinkPad USB Keyboard with TrackPoint (55Y9053 ) scrolling problems

Hello,
After typing on a Thinkpad keyboard for over 8 years at home, I decided it was time to get one to use at the office. I found the 55Y9053 at a local reseller and have been waiting very anxious to get my hands on it.
However my enthousiasm for this product has lowered quite a bit because the scrolling is just not working the same as on my Thinkpad notebooks (I've owned a T42, T61p and now a T520). I already installed the latest (1.08) drivers, but sadly don't get the expected results.
In some applications the scrolling indicator appears, but nothing happens. The most important one is Visual Studio 2012. Others are Spotify and Skype.
In other application, regular scrolling works, but using the scroll function to zoom (ctrl + scroll) doesn't. The most important example for me is Opera browser, where it appears as if the Shift key is also pressed.
I love the feel of the keyboard, and the ability to quickly click on something without taking my hands of the keyboard, but te response of the zoom function is making me rethink my purchase.
I hope someone can help me with this.

Hi Jochem,
I have an SK-8845 that I like a lot and I've been running driver version 1.06. I didn't even know that 1.08 was out. I'm not an employee, so I don't have any insight on future driver releases. I've had some scrolling issues myself in some programs, but after I did this, I haven't had any issues.
I just installed your driver, (1.08) and everything seems to be working okay. I haven't tested it fully yet. I saved my old driver though, just in case.
Dave
T430u, x301, x200T, x61T, x61, x32, x41T, x40, U160, ThinkPad Tablet 1838-22R, Z500 touch, Yoga Tab 2 Windows 8.1, Yoga Tablet 3 Pro
Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
If someone helped you today, pay it forward. Help Someone Else!
English Community Deutsche Community Comunidad en Español Русскоязычное Сообщество

No Instructions to Dismantle ThinkPad USB Keyboard with TrackPoint (55Y9003)

The spacebar is sticking on my USB keyboard but thereare no instructions showing how to dismantle it so I can remove whatever is in there. I'vetaken out all of the screws and itstill will notcome apart. (the lack ofspaces in this postisnot a joke -- this is theproblem).
Solved!
Go to Solution.

SOLUTION!
Thanks for your help! I was able to replace the USB keyboard inside its case. For anyone else trying to do this, here are the steps:
1. Remove all of the screws from the back, including TWO that are under the sticker and can't be seen.
2. Wedge a thin piece of metal such as a letter opener or a knife at the bottom of the keyboard case, where the top and bottom come together (there should be space at the bottom)
3. Slowly work your way up along one side, until you come to where the plastic tab of the top inserts into a slot into the bottom. Pop the top portion from the bottom gently.
4. Work your way around the entire case until the top and bottom are separated
5. If you've received a replacement keyboard from Lenovo (which I did), remove the black plastic strip along the top left, around the volume buttons (it's not needed for the USB keyboard)
6. Remove the cord in the back of the keyboard by gently pulling it from the circuit board, making sure to note which side the red wire is on
7. Remove the circuite board (which is unique to the USB keyboard and won't be found on the replacement keyboard) and screw it onto the replacement keyboard
8. Plug the USB keyboard cord back into the circuit board, making sure the red wire is on the correct side
9. Check to make sure the keyboard and pointer are functioning propertly on the computer
10. Ensure the cord behind the keyboard is seated in the slots correctly
11. Put back on the keyboard case, ensuring it snaps tightly along each of the sides
12. Put back in the screws

USB Keyboard with trackpoint: mouse not installing...

Hi everyone
My new external keyboard seems to install ok (and works) but the mouse (trackpoint) doesn't. Under in control panel under mouse the USB trackpoint comes up and I can play with the settings but it has no effect.
Cannot install the mouse (trackpoint), "a service installation section in this INF is invalid". When I've tried re-installing the drivers it says that it isn't compatible with XP.
I'm running a thinkpad sl500 on XP.
I've tried the newest drivers I could find (2006) on the lenovo website.
Can someone please help?
Justin

I fixed it by randomly installing a different driver.

ThinkPad USB Keyboard with TrackPoint (55Y9053)

hi.
I've installed my keyboard on a brand new XP system, using what's supposed to be a 1.09 driver, but the driver version under hardware properties keeps showing 1.0.0.0, and I'm not getting any special thinkpad options for the keyboard.
It seems to be working ok, but the computer's acting slow and funny, and I'm afraid there may be a connection.
thanks for any help.

besides not being able to install the current driver, the whole system seems to be slowing down considerably, even stalling sometimes.

Middle click settings - ThinkPad Compact USB Keyboard with TrackPoint

I want use middle button as third button, not only for scrolling. How to set up?
On internal keyboard it is possible (Lenovo E420), but on the external (ThinkPad Compact USB Keyboard with TrackPoint) is not. I use Windows 7.

Help please.

IBM USB keyboard with TrackPoint: how to adjust sensitivity

I connect the IBM USB keyboard with TrackPoint (UltraNav) to my Lenovo W510 using Windows 7. How can I adjust the sensitivity of the external TrackPoint? In control panel > mouse settings, I can only adjust settings of the onboard TrackPoint. Is this a driver issue, or I did it wrong? I tried downloading different drivers but none allows me that. Current drivers I use:
ThinkPad USB Keyboard with TrackPoint v1.06 (tpusbkybdwtrackpoint_106.exe)
ThinkPad USB Keyboard Hotkeys v2.0.1.3 (q5kyb07us13.exe)
ThinkPad UltraNav Driver v15.1.19.0 (6hgy31ww.exe (64-bit))
Actually tried newer drivers but the results are the same. Thanks for any suggestion!

http://leadorg.wordpress.com/technology/thinkpad-usb-keyboard-with-trackpoint-software/
after installing the required Lenovo driver explained in the post above. I get this option in my mouse setting under control panel.
Do you see this specific option? (there is new 1.07 driver released, so try to install that and see whether give you the option of adjusting the usb kb's trackpoint sensitivity).
Regards,
Jin Li
May this year, be the year of 'DO'!
I am a volunteer, and not a paid staff of Lenovo or Microsoft

Report a bug: ThinkPad Compact Keyboard's FnLk do not work

I Found this problem:
On a computer without any sound card, the osd.exe (C:\Program Files (x86)\Lenovo\ThinkPad Compact Keyboard with TrackPoint driver) can't startup. It exit after pop up a message box "This program requier windows Vista/Win7."
The FnLk require osd.exe, so FnLk can't work on a computer without sound card.
Please solve this bug, thanks!

Their driver/utilities for the ThinkPad Compact Keyboard variants really need improving...

ThinkPad USB Keyboard with TrackPoint -- Buttons not working (SK-8833)

Similar Messages

Maybe you are looking for