Thinkpad X240's and Sleep mode/Hibernate

Hi,
We're having a problem across 4 Lenovo X240 laptops we're using (3 X 20AL-008EUK's and 1 X 20AL-0081UK) that have been bought at different times (1 in January and 3 in February) 
All are having issues with sleep mode and hibernation. From various tests it seems that all were able to enter and exit sleep mode without issue once, with the red light on the lid pulsing to indicate it was in sleep mode, however when trying for a second time without a reboot the unit would appear to enter sleep mode however the red light on the lid would remain constantly on and opening the lid would just result in a plain black screen with no cursor or image whatsoever.
On a couple of units I noticed that pressing on any keys on the keyboard would emit the windows error sound, and using ctrl alt del and entering the users password would seem to login suggesting that the graphics driver had failed.
I've tried updating the drivers for the graphics adaptors and the BIOS to the latest available from the Lenovo support website as of today (27/02/14) however if anything this has made the issue worse with Windows crashing from a clean boot to a plain black screen with a mouse cursor (unable to invoke the ctrl alt del menu etc.) 3 out of 10 times across all units
Is this an known issue and are there any work arounds available? Obviously besides just not using sleep mode as we've currently rolled the solid state models out to some of management and the HDD one to a road based sales guy and all like to make use of the instant resume features.
Solved!
Go to Solution.

Hello,
A client of mine brought me Lenovo X240 that wouldn't resume from sleep if you tried to resume it something like 20 minutes or more after it been put to sleep (If you resumed it after a minute or 2 it DID resume).
Lenovo replaced the X240 motherboard because of the client complains, But he said that it just increased the number of times it didnt resumed from one in 7 times to one in 2-3 times.
He also complined that when he connects headphones they doesn't work, But that was solved by updating the audio driver to a newer one.
I started reading lot of posts regarding the resume problem. Lenovo support suggested to him to do a factory restore, But he had activated accounting software on his computer and I tried not to use the factory reset option.
I tried all of the suggestions given with this issue, Here are some  :
1. Updating bios
2. updating all drivers (From Lenovo site and then from Driverpack 14.4 dvd)
3. removing fingerprint software and disabling it in the bios and device manager
4. removing relevant drivers (power management, card reader and other related) and reinstalling after restart
5. playing with power management settings of network card
None of these worked, So I decided to keep a try for the system restore
After system restore and instalation of latest drivers (From lenovo and the Driverpack), It still DID NOT resumed from sleep after 20 minutes of sleep or so.I decided to install an image of windows 7 ultimate 32 bit for the test.After installing all the drivers it STILL wasn't solved !!!! Grrrrrr
I gave up......For few hours (Mostly because I needed to get some sleep for next day fights LOL)
Next I resumed the backup of the system I made in case I needed it, And since I saw a poster that mentioned he removed NVIDIA and Intel graphics drivers as one of the proceeses that helped him solved the problem, I tried to fiddle with it.
BUTTOM LINE After updating display drivers from intel site to 10.18, The sleep problem was resolved but then a new problem appeared - Wifi being disabled after resume from 20 minute sleep......Fiddled with it more and rolled back to  earliest 17.0.0.34 drivers and now it seems to work fine.
Maybe this solution will help you. GOOD LUCK !!!

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