This.closeDoc crashes Acrobat X

I recently upgraded from Acrobat Pro 8 to Version 10. In the previous version I was able to use
this.closeDoc(true);
just fine. In the new version, it crashes every time, indicating "Adobe Acrobat has encountered a problem and needs to close." This is running either from a toolbar button defined in a folder level javascript or from a document level javascript (both have the same result). It will also crash when I use
app.activeDocs[index].closeDoc(true);
as a workaround. The problem appears to be that it won't allow you to close the active document. I've noticed that it works fine when run from the console, however.
I've scoured the web and no one seems to have a solution to this. Do you have any suggestions? Is this a new security restriction? Is it a bug in the current version?
Thanks. Any advice you can give in this matter would be helpful.

Closing documents has always been flaky, because there may be later events waiting to be delivered to a document which is about to go away. If you are triggering anything from a mouse down, try it from a mouse up.

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Calling AVDocClose with more than one PDF open crashes Acrobat

That pretty much sums it up. If I have a single PDF open and I call AVDocClose everything works great. If I have more than one PDF open it crashes Acrobat and takes down all of the open documents. Any ideas as to what might be happening and how to get around it? I'm seeing it in both Acrobat 8 and Acrobat 9.

Okay, that sounds ike it could be something to look at. I'm certainly not an expert in using the SDK so maybe you can help me identify the potential issue. This is the code I'm using with some comments to help you understand what I'm doing. I just added the ASFileSysReleasePath references after reading your post but apparently I'm still missing something. The issue occurs in the code path where I'm working with local documents.
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initializeVariables();
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I am having problems combining 2 pdf's together. When I do it crashes Acrobat XI. The files are fairly large about 20Mb each if that helps. Others have been able to combine them without issue. Any Ideas?

I am having problems combining 2 pdf's together. When I do it crashes Acrobat XI. The files are fairly large about 20Mb each if that helps. Others have been able to combine them without issue. Any Ideas?

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Template generating script crashes acrobat x application

Hi,
I am fairly new to acrobat scripting. I have been beating my head against the wall on this one and have come to ask the collective. The following script works if numberPages is set to 1 (one new page is generated based on the template). When I change numberPages to 2 or more, the application crashes. Any suggestions?
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Looks like I finally figured it out. It was something quite silly. Apparently, hiding the template before spawning it is a bad idea (at least under certain circumstances...when there are comments in the source file and a form in the template file). This script seems to work just fine so far:
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Need Help With The 'this.closeDoc' Command

Is there a way to save (or is there a work around available) that can be used to save data in a pdf when using the ‘this.closeDoc()’ command? The 'disclosed' property of the called PDF (in this case: PFSL-18. 06.96.pdf) is set to 'true'.
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From the Acrobat JS API Reference:
Parameters
bNoSave
(optional) A Boolean value indicating whether to close the document without saving:● If false (the default), the user is prompted to save the document if it has been modified.
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The Acrobat JS API Reference is a free download from the Acrobat Developer area of their web site

Acrobat 9 Pro: Message "An error exists on this page. Acrobat may not display page correctly.

Hi everyone,
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I've tried Command Q to close; Tried Adobe Reader Tool Bar but closing is grayed out; I'ved held the power button for hard close, but everytime I try to open a .pdf I get this message:
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Looks like it got stuck.
You can switch to another program or the Finder (click on desktop) and Apple menu > Force Quit > Adobe
You can press and hold the power button, it's a emergency force shutdown which you can boot normally and it should be fine.

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If you use the same Adobe Reader versions with the same PDF on Windows 7 and XP, then I would expect the outcome to be the same.
Is this a local or online PDF?
If local, is the file really exactly the same?
If online, in what browser?

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Adobe X PDF files converted to jpg, edited and converted back to PDF have ragged, unclear text. I didn't have this problem with Acrobat 9 standard. What is the remedy for this. If this is the best I can expect, I won't be able to use X standard.

I can't imagine any worse workflow than converting to JPEG to edit text, then back to PDF. Text in a PDF is a vector thing, smooth at all resolutions. And JPEG is made for photos. EVERY conversion to JPEG and back loses quality but how much loss there is will vary.
If you must go to an image format, try PNG.

Acrobat 9 Pro: Message "An error exists on this page. Acrobat may not display page correctly. Please

Over the past week, I have received pdfs from 2 different graphic design contractors that do not open correctly in Acrobat 9 Pro. There is an error in the document and when I scroll to the page where the error is, I get: An error exists on this page. Acrobat may not display the page correctly. Please contact the person hwo created the PDF document to correct the problem." I did this, and the contractor remade the pdf 3 times, and I still couldn't open it. This contractor is already using CS5. For the problem today, I haven't asked for it to be remade yet--decided to see if I could find out if anyone else is having the same problem. The second contractor is using CS4. The only thing that I have done differently at my end over the past week is upgrade CS4 to CS5. I already had Acrobat Pro 9 so I didn't update it when I updated my CS5 products. Should I have upgraded Acrobat 9 anyway? Somehow, it doesn't feel right that this is the problem. Any info on this would be appreciated.

Thanks for the quick reply. Would zipping the pdf protect it through email...like I said, this is the first time I've had this problem and I've been getting pdfs though email for years.

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Hi,
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I am getting the same error even in Acrobat version 8.1.3.
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We're using JAWS and NVDA to test PDFs for section 508 compliance. When we exit JAWS, Windows presents a Data Execution Prevention message:"To help protect your computer, Windows has closed this program: Adobe Acrobat 9.3" With NVDA, after exiting the reader, Acrobat will occasionally close unexpectedly. Anyone else seeing this issue? The operating environment is Windows XP Pro SP3, Acrobat Pro Extended v9.3.3, JAWS v11.0.1461.400. Thanks.

> Ask Adobe support.
Just phoned them... They said "Not supported anymore, get the upgrade"...
Fortunately, PDFCreator does the job as well...
PJ

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Try boot into Safe Mode and try again.

Custom pagemarks (.mrk files) crash Acrobat X?

We have some custom .mrk files (installed in /Library/Application Support/Adobe/PrintSpt) for setting custom pagemarks on print proofs.
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Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000600
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Application Specific Information:
objc_msgSend() selector name: acroOSXFSGetNameForDisplay:useLaunchServicesDisplayName:
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0   libobjc.A.dylib                   0x92807f8b objc_msgSend + 27
1   com.adobe.Acrobat.framework       0x0009f595 RunAcrobat + 592178
2   com.adobe.Acrobat.framework       0x0009f3fd RunAcrobat + 591770
3   com.adobe.Acrobat.framework       0x01046971 AcroSecurityBailOutImpl + 12972285
4   com.adobe.Acrobat.framework       0x010ee8b7 AcroSecurityBailOutImpl + 13660227
5   com.adobe.Acrobat.framework       0x0104bab1 AcroSecurityBailOutImpl + 12993085
6   com.adobe.Acrobat.framework       0x003cf122 RunAcrobatInBrowser + 202971
7   com.adobe.Acrobat.framework       0x003cf549 RunAcrobatInBrowser + 204034
8   com.adobe.Acrobat.framework       0x003cf8e4 RunAcrobatInBrowser + 204957
9   com.adobe.Acrobat.framework       0x003cfa00 RunAcrobatInBrowser + 205241
10 com.adobe.Acrobat.framework       0x006cabd1 AcroSecurityBailOutImpl + 3027805
11 com.adobe.Acrobat.framework       0x0060cca4 AcroSecurityBailOutImpl + 2249776
12 com.adobe.Acrobat.framework       0x0090a433 AcroSecurityBailOutImpl + 5385151
13 com.adobe.Acrobat.framework       0x0064f156 AcroSecurityBailOutImpl + 2521314
14 com.adobe.Acrobat.framework       0x0064f29c AcroSecurityBailOutImpl + 2521640
15 com.adobe.Acrobat.framework       0x00b97744 AcroSecurityBailOutImpl + 8060624
16 com.adobe.Acrobat.framework       0x00b97468 AcroSecurityBailOutImpl + 8059892
17 com.adobe.Acrobat.framework       0x0037abd6 RunAcrobat + 3587955
18 com.apple.AppKit                  0x951c3a26 -[NSApplication sendAction:to:from:] + 112
19 com.apple.AppKit                  0x9544dbe0 -[NSCarbonMenuImpl performMenuAction:withTarget:] + 326
20 com.apple.AppKit                  0x952becf4 -[NSMenu _performKeyEquivalentWithDelegate:] + 354
21 com.apple.AppKit                  0x952bedd0 -[NSMenu _performKeyEquivalentWithDelegate:] + 574
22 com.apple.AppKit                  0x952be887 -[NSMenu performKeyEquivalent:] + 78
23 com.adobe.Acrobat.framework       0x0037b4b0 RunAcrobat + 3590221
24 com.apple.AppKit                  0x952bd117 -[NSApplication _handleKeyEquivalent:] + 581
25 com.apple.AppKit                  0x951b2fe6 -[NSApplication sendEvent:] + 4858
26 com.apple.AppKit                  0x95147253 -[NSApplication run] + 917
27 com.adobe.Acrobat.framework       0x00010725 RunAcrobat + 6850
28 com.adobe.Acrobat.framework       0x0000ed9f RunAcrobat + 316
29 com.adobe.Acrobat.Pro             0x00001e92 main + 94
30 com.adobe.Acrobat.Pro             0x00001e16 start + 54
My next step is to try extracting the built-in .mrk files and seeing how they differ from mine, but I thought it would be good to ask first before I went ahead and did that.
Thanks!
(The purpose of our custom .mrk files, btw, is to print Page Information within the imageable area, so we can print the date/time of printing on our in-house 11x17 proofs of 11x17 pages before we go to press.)

Hi All,
I am posting here in elkalamar's discussion because it is on topic for a related question that is not getting response from my own discussion thread. I hope someone can help.
I am using Indesign CS 5.5 on Windows 7 operating system.
I have converted a book (pdf print) to an interactive pdf. Almost every page has an mp3 that plays on page load and ALMOST all of it is working like a charm, except:
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Any idea what could be going on with these two mp3s?
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"Unable to view this file because Acrobat was not found."

I Downloaded Adobe Creative Suite 6. I created an Interactive PDF Form and then tried to export the form to PDF. I get the following error. "Unable to view this file because Acrobat was not found."
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This.closeDoc crashes Acrobat X

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