This installation package could not be opened, verify that the package exists and that you can access it, or contact the application vendor to verify that this is a valid windows installer package

I have tried and tried to install itunes on my mums zoostorm windows 7 64-bit pc and it comes up with this message "this installation package could not be opened, verify that the package exists and that you can access it, or contact the application vendor to verify that this is a valid windows installer package" i have tried everything that i have been told to do and nothing has worked but then i try to install it on her toshiba satellite pro windows 7 32-bit as she reset it back to factor settings she has done ALL updates she had itunes on her laptop before but when we went to install it back on the laptop it cam up with the same message as it did on the pc i would really like it if someone can please help with this problem as i am getting so annoyed with it. I have a zoostorm windos 7 32-bit laptop and i have reset that bk to factory settings and i installed itunes on there with no problems so a soultion would be really great.
Many thanks Donna

I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/quicktime/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?

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