This is a bit of information for folks that use Robohelp for Word.

I know this is all a day late and a follar short but for those folks that still use Robohelp for Word:
If your company is going to Windows 7, X5 will not work. You need to bump it up to at least RH8.
Even after you upgrade, if you use the tripane (winhelp_2000) view in RH for Word, it will not work on Windows 7 even with the microsoft patch. With the patch it will look like an older version of RH in winhelp_4. At least I have not been able to get it to display.
What will work is if you compile it in Webhelp. You will loose some links. I know I should be moving to Robhelp Html and I tried, but when I did that I got a lot of garbage at the top of all my topics, I lost all my external links and I would have to retrain my partner...
Now about links. My only complaint about Robohelp for Word was it's limited external linking capacity. If you use RH for Word you know you can only brouse to the net or to an htm or html document. It doesn't mean you can't link to a PDF or an excel spread sheet. You just can't brouse to it. You can manually enter the path. I just changed 740+ htm links to pdf links (pdf in same file as htm and the names were the same except for extension) and it worked. If you intend to try this back up.
Anyway, if this helps anyone great..if not thanks for letting me babble. I like my Robohelp for Word in Webhelp format.
Peggy Theo.

Thanks for posting this Peggy.
It is worth adding that there is another way of continuing to work with Word - using Linked Documents in RoboHelp HTML. You create Word documents entirely independent of RoboHelp and then create topics by linking those documents in a RoboHelp HTML project.
You cannot create WinHelp that way but WinHelp is on life support and requires users to download a viewer, you cannot distribute it. It really is time to move on from WinHelp.
RoboHelp for Word is not getting much development and does not get the new features being added to RoboHelp HTML.
Linking is covered on my site.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

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I got this Could not find installation information for this machine. what i should do now? i can not use my mac, i got this Could not find installation information for this machine. what i should do now? i can not use my mac

i erased my mac then i tried to download the os x mavericks, wich i had before ; however, i got this Could not find installation information for this machine.

You should not have erased anything. Maverick uses some of the applications from the older software and now that you have erased part of the Operating System you are going to need the Original Install disc's that came with your machine. Hold down the C key while installing then do all of the Software updates then you can install Maverick.

Show information on LCD that uses a VGA connector or cable

Hello
I have a MacBook Air with Lyon OS. I have tried to show information on a LCD using the Mini DisplayPort to VGA Adapter, but i can`t. I only can to show power point presentations but excel, word or another information on those formats can´t be shown.
Why? What can i do?
Thanks
Jorge

Drag those applications off the right side of the MBair screen, they'll appear on the external monitor.
This is extended desktop mode.
Review the settings in System Preferences > Displays > Arrangement tab.
Regards,
Captfred

During school I lost my iPod, not sure at all where it is, may have been stolen, new iPod Touch 5th Generation, any way to track it or at least erase every bit of information on it without using iCloud as I did not use FindMyIphone for it

Also made the stupid mistake of not having a pin on it, and there is vital information on my iPod, also signed into every Social App I use, I need to sort this out, and any help would be amazing

No.
- If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up.
- You can also wipe/erase the iPod and have the iPod play a sound via iCloud.
- If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
- Change the passwords for all accounts used on the iPod and report to police
- There is no way to prevent someone from restoring the iPod (it erases it) using it.
- Apple will do nothing without a court order
Reporting a lost or stolen Apple product
- iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

Anyone have this error "could not find information for this machine" when re-installing Lion on a new Mini?

as above
anyone face the same problem and have a fix?

What kind of Mini Mac is it ?
Is it a PPC mini mac ?

Could Not Find Installation Information for this Machine" I need Help!

i accidentaly erased the main drive and now i am trying hard to reinstal the OS X again but i constantly keep seeing this "could not find installation information for this machine" i need help....

hello,
I had the same problem yesterday, just go to a place with a better internet conncetion, it will work fine...
good luck

Scammed on skype (require information for paypal c...

Hi,
I have recently been scammed by a user on skype. i have all the information including a log of our conversation. is there anyone that can assist me with this? i need his information for paypal, i can be send to paypal privatly aswell.
Regards

you can send a detailed report to [email protected] so Skype can check the possibly suspicious activities of that user. However, Skype is limited to doing against against their account. If you feel still necessary, you can also consider reporting that user/person to your local police. Then your local police can contact Skype to request for possible assistance.
IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES

Could not find installation information for this machine contact applecare

I installed Lion on my MacBook, worked great. After 2 months I wanted to clean install the Lion on the same Macbook; went to Apple Support website and there they had instructions on how to clean install Lion.
I followed the instructions and erased the partition where the OS Lion was installed. Then I tried to re-install it, it kept saying "could not find installation information for this machine contact applecare".
When I contacted apple care, they asked me to pay 49 dollars in order to get help from them. I already paid the cost for the LION OS and now they want another 49 bucks. This is just insane. I'm not a fan of Apple, Mac or iCrap. But I was thinking to buy a new Mac after selling this one. Now I have no interest in buying any Mac product. Windows 7 is much much better than Lion OS X.
I have to fix this before I sell it on ebay so Has anyone tried to clean install Lion ?

I'm with you, OS X Lion has turned a lot of stomachs.
Here's how to go about what you need to do:
Get out your 10.6 installer disk, make sure it's clean and polished (bit of rubbing alcohol and a very soft cloth)
Get 2 blank external drives, connect one and hold c and boot off the 10.6 installer disk, use Disk Utility to format the external drive use
Erase>Security Option> Zero all data, wait
under the partition tab
1 partition, option MBR, format FAT
Disconnect and reboot.
Repeat the same procedure for the second drive and format the
Erase>Security Option> Zero all data, wait
under the partition tab
1 partition, option GUID, format OS X Extended Journaled
Quit and install 10.6 on the external GUID drive.
Reboot holding the option key, you can boot off the 10.6 external drive, setup, use your same user name as before, update to 10.6.8, grab your files off the OSX Lion partition, transfer a copy to the FAT formatted drive.
What you do is your choice,
To continue using the machine under 10.6
you can erase the entire (select the whole internal drive, not just the OS X Lion Paritition) and use Carbon Copy Cloner to clone 10.6 external to the internal drive,
To sell the machine with a fresh 10.6 install
or simply hold c boot off the 10.6 installer disk and install 10.6 on the internal drive and upon reboot, just hard shutdown by pressing the powerbutton before going through setup. The next person who gets the machine will be greeted by the setup again.
You can use the files on the FAT drive on your Windows PC in some cases.
Else download the free LibreOffice and it can read quite a few file formats.

You do not have security permissions to complete this operation. Contact your administrator for more information.

Hi everyone,
I had a little trouble finding this on ony forums, so i decided to write it myself.
I have setup on my Windows server 2008 machine fax server manager. It is working well (recieving faxes and forwarding it through email)
It has been setup with a d-link external fax modem.
Everytime i try to connect my client computer (windows vista business 32 bit) to the fax server through windows keep getting " you do not have security permissions to complete this operation. Contact your administrator for more information."
I am having a little trouble getting around it as i am the system administrator and have all the rights to do this. I have also added extra to my account fax rights as i thorght, that could of been the problem. I have also added my account in the fax server manager, but that did not work as well.
Everything is set up on a domain and the server that is running fax service manager is on it aswell, not sure what could be the problem.
Thank you in advanced for your help

Hi,
Thanks for the post.
First, I would like to confirm if the issue occurs with the Domain Admins.
If so, please check if the relevant group policies are set appropriate.
To resolve this issue, make sure that the Network Service account and the Local Service account is added to the following policy settings on the domain controller:
·         Adjust memory quotas for a process
·         Generate security audits
·         Log on as a service
·         Replace a process level token
·         Log on as a batch job
To configure the policy settings for the Network Service account on the domain controller, follow these steps:
1.    Click Start, point to Administrative Tools, and then click Local Security Policy.
2.    Expand Local Policies, and then click User Rights Assignment.
The policy settings are displayed in the right pane.
3.    Double-click the policy setting that you want to add the Network Service account to.
4.    If the Network Service account and the Local service account is not in the list of users and groups that are assigned to that policy setting, click Add User or Group.
5.    In the Select User or Groups dialog box, type Network Service in the Enter the object names to select box, and then click OK.
6.    Verify that NETWORK SERVICE is displayed in the list of users and groups that are assigned to that policy setting, and then click OK.
7.    Add Local service the same way.
8.    Reboot the server.
Does it work?
If the problem continues, Please collect the MPSReport from Windows Server 2008.
1. Download proper MPS Report tool from the website below.
Microsoft Product Support Reports
http://www.microsoft.com/downloads/details.aspx?FamilyID=CEBF3C7C-7CA5-408F-88B7-F9C79B7306C0&displaylang=en
2. Double-click to run it, if requirement is not met, please follow the wizard to download and install them. After that, click Next, when the "Select the diagnostics you want to run" page appears, select "General", “Business Networks”, click Next.
3. After collecting all log files, choose "Save the results", choose a folder to save <Computername>MPSReports.cab file.
Use Windows Live SkyDrive (http://www.skydrive.live.com/) to upload the file and then give me the download address.
Hope this helps.

On win 7 64 bit mozilla or IE 10 I get the following message This installation package could net be opened verify that the package exist and that you can access for contact the application vendor to verify this is a valid windows installer package I trie

I get this following message when installing the latest itunes on mozilla or IE10 was working on this machine before crash and reinstalled for HP disc I tried at leat 15 times firewall off /on microsoft essentials on/off on windows 7 64 bit see message
This installation package could net be opened verify thatthe package exist and that you can access for contact the application vendor to verify this is a valid windows installer package

If you are not already doing so, install from an Administrator account.
If you haven't already done so, download the iTunes Installer from:
http://www.apple.com/itunes/download/
Then right click on the installer and select "Run as Administrator." (Even though you are using an admin account).
If that doesn't work, try creating a new administrator account and installing from there.

The database logon information for this report is either incomplete or inco

getting below error while opening a report from infoview
The database logon information for this report is either incomplete or incorrect.
Unable to retrieve Object.
The database logon information for this report is either incomplete or incorrect.
They can open the same report from crystal designer.We have checked the database and it is pointing to correct one in process->database of CMC.
They have created the report with windows NT credentials.
Can any one help in this regard.
Thanks,
Gokul.

How did you set up NT auth on the report? With CR Designer I'd assume you are using a trusted connection? Which option did you choose in the CMC for DB credentials? Prompt, same login, or SSO (I don't have the CMC screen in front of me right now so I'm abbreviating the options)?
Regards,
Tim

Could not find installation information for this machine

I tried to recover Mac OS X , but got message like this.
"Could not find installation information for this machine. Contact AppleCare."
I can not get detailed information of device because there is no system installed on Mac.
but I remember,It is intel iMac. ver 10.7. core 2 duo.
How do I install or recover system now?

Make sure that your network connection satisfies the requirements for Recovery or Internet Recovery, depending on which you're trying to use. If possible, connect to the router with Ethernet.
Restart the computer and try again.
Connect to a different network, if possible.
Wait a few hours and try again.
Make a "Genius" appointment at an Apple Store.

HT201303 I received this update from Apple, but I have no record of altering anything, can you tell me what has been updated, who updated anything, and how was it done? Hello, The following information for your Apple ID was updated on 03/22/2014: Phone

I received this update from Apple, but I have no record of altering anything, in particular telephone numbers, can anyone tell me what has been updated, who updated it, and how was entry made to my account?
Hello,
The following information for your Apple ID was updated on 03/22/2014:
Phone number(s)
If these changes were made in error, please CLICK HERE, to Cancel this changes withing 24hours..
This is an automated message. Please do not reply to this email. If you need additional help, visit Apple Support.
Thanks,
Apple Customer Support

This is a user to user forum, so no one here can provide an answer. You should contact iTunes Support directly.
Here's how you can do that: http://www.apple.com/support/itunes/contact/

I get a message of "Could not find installation information for this machine." after trying to Reinstall Mac OS X.

I would like to repartition the Main HD to two Partitions but could not do so and keep on getting an error message of "Could not unmount disc.." so I tried choosing the "Macintosh HD" partition and tried Partitioning it but the option is not available. So to my frustration I tried clicking on "Erase" to see whether doing so would allow me to finally partition my HD but still can't. And now since I erased my Macintosh HD partition I could no longer boot to Lion.
Before doing the above steps I downloaded the Lion Recovery Disc Assistant and created an external Recovery HD using an 8GB flash drive. I used this as startup destination by choosing it as boot destination from pressing Option before startup. I tried using Mac OS X Utilities to Reinstall Mac OS X from the external drive but I only get "Could not find installation information for this machine." message. I also tried booting from the Recovery HD partition on the HD but i also get the same message.
I have a new iMac that came with OS X Lion 10.7.
Anybody have idea how to fix this?

Partitioning on-the-fly may fail if the disk is too fragmented. You cannot run Erase for the internal disk as it contains its system components. The same if trying to run Boot Camp in order to create the Windows partition, it may fail if disk is too fragmented.
If I correctly understand what you want, then you must boot from an external disk, therefore copy Lion to a 4 GB (or higher) flash drive, run the installer, and then choose the option to partition the disk, this is done after rebooting into the installer from the external drive. You cannot do that if the Lion installer is on the internal drive as it cannot erase or repartition itself.
If this fails (did you try this?), then perhaps you can try to create a Lion boot flash or DVD by using a non-Apple app called Lion DiskMaker, when ready restart, after chime press option / alt key, then choose to boot from this newly created boot disk or flash drive. This reportedly works OK (tried with an older version of Lion, not recently, was OK). It is better to work with a flash drive, Lion is not optimized to run from optical media.
WARNING: disregarding the method, you MUST always back up your data when repartitioning or installing / reinstalling.
Hope this helps to solve you issue. Before any attempt, backup, backup, backup.

The database logon information for this report is either incomplete

Hello All
I have installed a full licensed version of crystal reports server 2008 onto a windows server 2003 virtual server.
I am getting the following error message when trying to run some reports when i am logged in as the adminstrator
'The database logon information for this report is either incomplete or incorrect.'
Some reports work and some dont, I use the same login information for all reports, same username and same password, same machine datasource and all the reports run fine in crystal designer 2008
The only difference i can see is that the error mainly occurs with reports that use stored procedures, the ones that dont work fine.
I not sure how to resolve this problem as i have tested the login and the datasoure and it works fine, just not through crystal reports server

Further to this i've realized that this only happens with reports which have been updated to use a stored procedure from a query file. And the reports dont use any repository objects

This is a bit of information for folks that use Robohelp for Word.

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