This is frustrating - I have to re install my Creative suite 5 and the message I get says I need to validate eligibility etc because I purchased this edition while in school. This is a student teacher edition. I know longer have a school address since I g
This is frustrating - I have to re install my Creative suite 5 and the message I get says I need to validate eligibility etc because I purchased this edition while in school. This is a student teacher edition. I know longer have a school address since I graduated 4 years ago. Can anyone help???
Creative Cloud Download & Install
I'm not clear what you are saying here. Since for S&T versions registration is mandatory, you have a permanent serial on your account and those function just liek any normal serial number of a comemrcial package.
Mylenium
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I saved a spreadsheet to iCloud now I can not access it. The message I get says I need a newer version of Numbers but I already have it. How do I get access to my document on iCloud?
Please see this user tip:
Need newer version of Numbers to open file -
I have to re install my creative suite and acrobat
I am getting a new system this evening, and I need to get my software installed and updated on the new system, once I have the hardware installed. I have been waiting for literally WEEKS for support to call me and help me get everything fixed, but they never call when they are supposed to.
Help.Your explanation leaves a bit to the imagination. What arrangement do you have that you expect Support to be calling you for weeks when you only got the system this evening?
If you want help from this forum you will need to provide details so that someone might be able to determine what your issue is and try to help. If you need help installing your software what are you having trouble with? Please note that this forum is not for issues involving the installation of Creative Suite software. For that you should posy in.... Downloading, Installing, Setting Up -
Also, I bought additional storage but it shows up in iCloud and does not alleviate the need for additional storage for videos. What can I do to get additional storage to download rented movies and tv shows?
In General you need 2 to 3 times the Space of the Download File size.
If you are getting the Not Enough Space message... you will need to Delete items to create sufficent space -
Hi. I am running Windows 8.1 on a 64 bit Toshiba Satellite P70-A laptop with 16Gb of RAM. I have installed Adobe Creative Suite 6 - Master Collection. All is fine except for Adobe Acrobat X. It runs OK for a while, but then suddenly it won't work. I uninstall it, re-boot and re-install again, bit the same process repeats itself and once again I have to uninstall and re-install again. I don't know if windows update interferes with it? Has anyone else had a similar problem? Is it fixable?
I think you'd be much better off asking in the Acrobar forum, Acrobat
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i recently purchased a 21.5 iMac with Yosemite (10.10.1) and was disappointed to discover that my CS6 programs are not functioning correctly. I am unable to use the "Save As" command when making changes to a JPEG file in Photoshop. The message I get says that either another program is using the file or it is locked and I don't have permission to execute that command. I'm experiencing a similar problem in Bridge when trying to move an unwanted file to the Trash. Again, I get a message telling me that i don't have permission to do this. Lastly, I'm unable to open any Camera Raw files. Any suggestions? I had no problems with the Mavericks OS on my old iMac and although it's much slower, I'm tempted to go back to using my old iMac. At this point, I feel as if I've just wasted $2300+ (tax included).
Back up all data before proceeding.
This procedure will unlock all your user files (not system files) and reset their ownership, permissions, and access controls to the default. If you've intentionally set special values for those attributes on any of your files, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it, but you do need to follow the instructions below.
Step 1
If you have more than one user, and the one in question is not an administrator, then go to Step 2.
Triple-click anywhere in the following line on this page to select it:
sudo find ~ $TMPDIR.. -exec chflags -h nouchg,nouappnd,noschg,nosappnd {} + -exec chown -h $UID {} + -exec chmod +rw {} + -exec chmod -h -N {} + -type d -exec chmod -h +x {} + 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Paste into the Terminal window by pressing command-V. I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting.
You'll be prompted for your login password, which won't be displayed when you type it. Type carefully and then press return. You may get a one-time warning to be careful. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
The command may take several minutes to run, depending on how many files you have. Wait for a new line ending in a dollar sign ($) to appear, then quit Terminal.
Step 2 (optional)
Take this step only if you have trouble with Step 1, if you prefer not to take it, or if it doesn't solve the problem.
Start up in Recovery mode. When the OS X Utilities screen appears, select
Utilities ▹ Terminal
from the menu bar. A Terminal window will open. In that window, type this:
resetp
Press the tab key. The partial command you typed will automatically be completed to this:
resetpassword
Press return. A Reset Password window will open. You’re not going to reset a password.
Select your startup volume ("Macintosh HD," unless you gave it a different name) if not already selected.
Select your username from the menu labeled Select the user account if not already selected.
Under Reset Home Directory Permissions and ACLs, click the Reset button.
Select
▹ Restart
from the menu bar. -
I get a unable tO download messge when i try to download ios6.1. I need ios612 to fix calendar bug....the message i get says that unable to download because no longer connected to internet....i am connected to the internet all along
1. Try reinstall iLIfe 09 from your install disk
To re-install iPhoto
1. Put the iPhoto.app in the trash (Drag it from your Applications Folder to the trash)
2. Download it from the App Store to reinstall It's on your Purchases List* there.
For older versions that have been installed from Disk you'll need these additional steps:
2a: On 10.5: Go to HD/Library/Receipts and remove any pkg file there with iPhoto in the name.
2b: On 10.6: Those receipts may be found as follows: In the Finder use the Go menu and select Go To Folder. In the resulting window type
/var/db/receipts/
2c: on 10.7 or later they're at
/private/var/db/receipts
A Finder Window will open at that location and you can remove the iPhoto pkg files.
3. Re-install.
If you purchased an iLife Disk, then iPhoto is on it.
If iPhoto was installed on your Mac when you go it then it’s on the System Restore disks that came with your Mac. Insert the first one and opt to ‘Install Bundled Applications Only.
*Sometimes iPhoto is not visible on the Purchases List. it may be hidden. See this article for details on how to unhide it.
http://support.apple.com/kb/HT4928
One question often asked: Will I lose my Photos if I reinstall?
iPhoto the application and the iPhoto Library are two different parts of the iPhoto programme. So, reinstalling the app should not affect the Library. BUT you should always have a back up before doing this kind of work. Always.
If that fails, then you're reinstalling the OS. -
I am unable to open iPhoto on my Macbook Pro (OSX 10.9.3) after installing ilife 11 from a disc. The message I get is "you can't open the application iPhoto because it may be damaged or incomplete. What can I do?! Any help will be greatly appreciated.
Reinstall it.This time delete the receipts first.
To re-install iPhoto
1. Put the iPhoto.app in the trash (Drag it from your Applications Folder to the trash)
2. Download it from the App Store to reinstall It's on your Purchases List* there.
For older versions that have been installed from Disk you'll need these additional steps:
2a: On 10.5: Go to HD/Library/Receipts and remove any pkg file there with iPhoto in the name.
2b: On 10.6: Those receipts may be found as follows: In the Finder use the Go menu and select Go To Folder. In the resulting window type
/var/db/receipts/
2c: on 10.7 or later they're at
/private/var/db/receipts
A Finder Window will open at that location and you can remove the iPhoto pkg files.
3. Re-install.
If you purchased an iLife Disk, then iPhoto is on it.
If iPhoto was installed on your Mac when you go it then it’s on the System Restore disks that came with your Mac. Insert the first one and opt to ‘Install Bundled Applications Only.
*Sometimes iPhoto is not visible on the Purchases List. it may be hidden. See this article for details on how to unhide it.
http://support.apple.com/kb/HT4928
One question often asked: Will I lose my Photos if I reinstall?
iPhoto the application and the iPhoto Library are two different parts of the iPhoto programme. So, reinstalling the app should not affect the Library. BUT you should always have a back up before doing this kind of work. Always.
Important:
As you're on 10.9.3 you'll need to update iPhoto to v9.5 before opening it. Use Software update. -
Installing Microsoft Office Suite, and error message re: StuffIt Expander
Hi,
I recently tried to install Microsoft Office Suite (Office2001-906UpdateEN.bin) on my computer, but keep getting an error message saying "Sorry, but this version of StuffIt Expander requires version 6.5 or newer of the StuffIt Engine. Error -43" I have StuffIt Lite 6.5.1 in my Applications folder, which includes StuffIt Expander. However, when I try opening StuffIt Expander, I get an identical error message. Can anyone help?
(FYI, since erasing my hard disk and reinstalling my applications recently, I've experienced other problems, too, such as AppleWorks' spell-check function not working, and MacLink no longer being available. I don't know if any of these problems are related -- and/or if I just made mistakes in reinstalling?)
Thanks.Hi, Elizabeth -
You should be able to download the newer version of Stuffit Expander, since downloading does not involve unstuffing. Once the download has been received, your browser may be trying to invoke the version of Stuffit Expander that's on your drive in order to automatically unstuff it for you - and that's what is causing the message to be displayed.
Look for the uncompressed download, probably in a .sit or .sit.hqx format.
Then insert your latest OS 9 Install CD, and locate the Aladdin Software folder. For install CDs for OS 9.1 and later, that will here - (CD) >> Software Installers >> Aladdin Software. For install CDs for OS 9.0.4 and earlier, it will be here - (CD) >> Software Installers >> Internet Access >> Aladdin Software. Dig into the Aladdin Software folder, and you'll find an uncompresssed copy of Stuffit Expander, v. 5.5 or v. 6.0. Copy that version to the Hard drive.
Then drag the icon of the freshly downloaded (and still compressed) newer version of Stuffit Expander onto the icon of the older version of Stuffit Expander, and let go when the icon highlights - it should then be decompressed without problem.
Once that is done, run the installer for the new version. -
please reply to me asap.
I Have been sending my friend a message on viber and it doesnt say delivered or sent. i didnt recieve any reply from my friend yet.
i Dont know if my friend has no internet access so the message isnt recieved or sent to her yet, or if she has blocked me?????
if anyone knows the answer please just comment below!!! Thanks so much!!!See if this helps...
AMDS
http://support.apple.com/kb/TS1567 -
For a couple months now, every movie purchase through iTunes fails to transfer to my iPhone or iPad giving me the error: "some of the items in the iTunes library, including were not copied to the iPad because you are not authorized for them on this computer". I have read many forums about deleting, reinstalling, de-authorizing and authorizing my iMac through the iTunes store. Many suggestions don't work except to rename the movie to *.MP4 in Finder under the iTunes movie directory. I imagine this is a setting or a bug somewhere... any suggestions on how to bypass having to rename the files in Finder? My research into Google suggests this problem dates back to 2007 or so but it is now more prevalent than ever.
Thanks.Try:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases -
I just installed Adobe Creative Suite and ended up with 29 more icons in LaunchPad.
Most of which are 'apps' that are one-time or little used sub-apps that have nothing to do with the day to day usage of the 7 main apps.
And there they sit waiting for me to assemble them into a 'folder' to get them out of my way.
It's my understanding that I cannot delete them, unless I delete the actual application.
Is this true and what do you think about this?Maybe this can help:
From Launchpad, you can uninstall apps you downloaded from the App Store, but not apps such as Safari and Mail that are part of Mac OS X Lion.
Click the Launchpad icon in the Dock.
Hold down an app’s icon until all the icons begin to wiggle.
Click an app’s delete button (x) to uninstall the app.
If an icon doesn’t have a delete button, that app can’t be uninstalled.
I'm not sure if this will completely remove the App you don't want to see in launchpad or just remove the icon, so be careful what you delete (if you can!) -
Yeah, so right now it can't be formatted because there's no memory to format and it has no partition issues because there is nothing to partition. Can't find any forums that help online. They all say the same thing "1) Disk Mode. 2) Format to FAT32. 3) Restore" but it simply won't allow me to format, FAT32 isn't even an option in the drop down box. It's fairly old to so the warranty has run out. Repairable or time to go shopping?
About the only thing you can try is using the Online Internet Recovery system to reinstall Lion on your Mac over the top of the current install. that will reset all system files and should not touch your personal files or the apps you have installed.
Or iof you have a recent Time Machine backup use that to restore your Mac to that point in time. -
I have a problem with my Time Capsule. The message I get is: Time Machine could not complete the backup. This backup is too large for the backup disk. The backup requires 111.27 GB but only 42.1 GB are available. As a result, my backups are no longer running. My umderstanding was that the Time Capsule would automatically delete old backups to make space. Can anyone help me figure out how to get my backups to run again?
If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter the word "Starting" (without the quotes) in the String Matching text field. You should now see log messages with the words "Starting * backup," where * represents any of the words "automatic," "manual," or "standard." Note the timestamp of the last such message. Clear the text field and scroll back in the log to that time. Select the messages timestamped from then until the end of the backup, or the end of the log if that's not clear. Copy them (command-C) to the Clipboard. Paste (command-V) into a reply to this message.
If there are runs of repeated messages, post only one example of each. Don't post many repetitions of the same message.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Some personal information, such as the names of your files, may be included — anonymize before posting. -
I have updated to the new ios 7 and the messaging has changed a bit how can i forward a message
I have updated my phone to ios 7 and the messaging has changed a bit how can I forward a message?
have you restarted the iPhone? if not, press and hold both the sleep and home button until screen goes black and apple logo come up, then release them. Let me know if that helped.
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