This isn't a critical issue, but why do I get the message all the time on screen that my Firefox isn't up to date, and then when I check via the help button it shows that it IS up to date?

I have tried to solve the problem by downloading and reinstalling, to no avail. As I said, it doesn't cause a problem exactly, just a bit annoying!

Hi MJAUK,
Looking at your system details, you are running the latest version. You may see that message below the Google search box on www.google.com/firefox which is the old Firefox default home page. That page is no longer being maintained by Google.
You should try changing your home page to:
about:home
If you don't know how to change the home page, you should take a look at the Knowledge Base article [[How to set the home page]].
Hopefully this helps

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I have saved my project to my harddrive and then when I try to open it on another computer that uses final cut I am unable to open the edited project

i have saved my project to my harddrive and then when I try to open it on another computer that uses final cut I am unable to open and edit the project

Assuming this is an external HD, use finder to select the drive with your original computer, then press Cmd+i to show info. Go to the bottom of the info window and make sure 'Ignore ownership of this volume' is checked so that other computers can access it.
Andy

Hi, i had backed up my data and then when i restored my phone with the restore backup option, all the photos, music where there but no apps. Al my apps are disappeared. Can you please tell me where are my apps backed up?

Hi, i had backed up my data and then when i restored my phone with the restore backup option, all the photos, music where there but no apps. Al my apps are disappeared. Can you please tell me where are my apps backed up?

Apps (like other synced media like music) are not included in the backup that iTunes makes. Thus, restoring from backup if the apps are not in the iTunes library there are no apps to restore to the iPod.
Redownload the apps into your iTunes library.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
And then restore from backup.
Make sure that in iTunes>Preferences>Devices the box that say "Prevent iPods..." is checked otherwise when you connect the iPod to the computer the previous backup (with your app data) might be overwritten.

If I preorder an iPhone 5 will it arrive at my house on the 21st or is that when it'll ship? I would like to have it the day it comes out so if it would be faster to order it online and then pick it up from the apple store, let me know! Thanks

If I preorder an iPhone 5 will it arrive at my house on the 21st or is that when it'll ship? I would like to have it the day it comes out so if it would be faster to order it online and then pick it up from the apple store, let me know! Thanks

My experience is with the iPhone 4S and the "new" iPad, both of which I ordered early on the opening pre-order day. In both cases the wording from Apple during the media event was "pre-orders will start on ABC date for delivery on XYZ date" which was also the same day they were to go on sale in stores. In both cases, the UPS truck rolled up earlier than usual XYZ date as promised to hand me my new iPhone/iPad. In both cases there were instances of confusion due to some pre-order confirmations stating incorrectly "SCHEDULED SHIPPING DATE: XYZ". In both cases that caused much fear, panick, and trepidation that fed upon itself as it permeated a widely scattered forum linked community of "adults" that seem to collectively revert to a state of childish impatience and ultimately child-like glee as they obsessively refresh their dedicated tracking browser window; become convinced that there is no hope of escaping the dread delayed shippment, and then finally receive their new toy exactly when they were supposed to. Not that I personally would ever succumb to that of course. Er uhm ... it's just what I've seen you know .. nothing I can really relate to.

HT204347 My MacBook Pro shut of three times yesterday after plugging my phone in but I managed to switch it back on each time. I left it to rest for about 20 hours and then today it Has been working fine

My MacBook Pro shut off three times yesterday after plugging my phone in but I managed to switch it back on each time. I left it to rest for about 20 hours and then today it Has been working fine all morning. Using indesign and Skype which usually slow it down anyway but it's been fine. Then I plugged my iPhone 4S into it and it just shut off again. But this time it won't switch back on. No idea why this has happened but I hadn't saved my work either. I'd not long plugged the charger in to it but now, it's still plugged in, but the light on it is very dim and is just flashing.
No idea what to do. Please help!

You have 10.6 on that machine, I suggest you stick with it for performance, third party hardware and software reasons as long as possible.
Consider 10.8 (not 10.7) when it's released, because 10.7 and 10.8 will require a new investment in software and newer third party hardware as it requires newer drivers the old machines won't have. (forced upgrade because of software, really nice of them)
http://roaringapps.com/apps:table
Far as your Safari problem do these things until it's resolved:
1: Software Update fully under the Apple menu.
2: Check the status of your plug-ins and update (works for all browsers) also install Firefox and see if your problems continue. You should always have at least two browsers on the machine just in case one fails.
https://www.mozilla.org/en-US/plugincheck/
Flash install instructions/problem resolution here if you need it.
How to install Flash, fix problems
3: Install Safari again from Apple's web site
https://www.apple.com/safari/
4: Run through this list of fixes, stopping with #16 and report back before doing #17
Step by Step to fix your Mac

I have been trying to log onto the Wounded Warriors Program Portal. I can Log in and then when I click on the rewards it tried to go to the page the just takes me back to the same page I was on. This is very frustrating.

I have been trying to log onto the Wounded Warriors Program Portal. I can Log in and then when I click on the rewards it tried to go to the page the just takes me back to the same page I was on. This is very frustrating. I am new to the Mac World so please bare with me. Please tell me there is help somewhere for this issue. It seems it is blocked or not letting me through. Can anyone please help me out. Thanks

Both Mail and Safari have Activity Options that open a screen that shows you just how the site or mail is loading.
In Safari if you are having trouble with a site in activity you will see the count of items being downloaded - and if an error occurs it shows red.
On the top is the number of items it is loading or trying to load and the count should be increasing. If the count stops, and you don't have errors it may be that too many people are going after the same site and your request just timed out. Have had the time out on a news site when trying to load a most popular article.

HT1349 my ipad has had all data and media deleted, i switch it on an it just shows that i n eed a connection to itunes, i went to the itunes site but could find nothing about reinstalling onto my ipad 2 can any one please help me

my i pad has all the data and media deleted, it now shows me a diagram for connection to i tunes, I have visited i tunes but cannot find anywhere, that tells me to download to reinstall for my i pad can any one help me?

You need to restore your iPad from iTunes. This assumes that you have a backup of your iPad either in iTunes or iCloud.
Start iTunes.
Plug in your iPad using the USB cable.
Click on the iPad in the left hand column under "Devices".
In the "Summary" tab, there are options to Back up, Update and Restore.
Choose Restore and let it run.
http://support.apple.com/kb/HT1414

HT204266 Well i downloaded a free app from the app store and after i downloaded it i wanted to get more features but it costed $0.99 so i purchased it and then when i re-oppened the app it was still locked like if i had not purchased it. What am i suppose

Can someone please help me!?

Hi Paula_Carlos,
I'm sorry to hear you are having issues with the in-app purchase on your iPhone.
The first thing I would suggest is to log out of your iTunes Account on your iPhone, turn the iPhone off and then on again, and see if apps finish updating:
Settings > iTunes & App Stores > Tap on your Apple ID account > Tap Sign Out
If the issues persists, the article below will give you a few more troubleshooting steps:
iOS: Troubleshooting applications purchased from the App Store
Try the following steps to resolve your issue, testing the app after each step.
1. Update your device software
Update your device to the latest version of iOS.
2. Check for app updates
Ensure that your apps are up to date:
Open the App Store and tap Updates. If updates are available, tap Update All.
When prompted, enter your iTunes Store account information. App Store will then download and install the application updates.
Note: Some applications may require a Wi-Fi connection to update.3. Install another app from the App Store
4. Restart the application
If the issue affects only a single app, try closing just that app:
Press the Home button to return to the Home screen.
Double-tap the Home button to display recent apps.
Tap and hold the affected app until the red minus appears.
Tap the red minus to quit the app.
Press the Home button, then restart the app.
5. Restart your deviceHold the Sleep/Wake button until "slide to power off" appears. Slide to power off your device. When it is off, press the Sleep/Wake button to turn it back on.
6. Reinstall the affected application
Remove the application from your device and reinstall it.
Touch and hold any application icon on the Home Screen until the icons start to wiggle.
Tap the "x" in the corner of the application you want to delete.
Tap Delete to remove the application and all of its data from your device.
Press the Home button.
Go to the App Store.
Search for the application and then download it again.
Note: If it is a paid app, ensure you are using the iTunes account you purchased the app with originally. If it is not, you will be charged for the app again. For more information regarding downloading previously purchased items, see this article.
I hope this information helps ....
Have a great day!
- Judy

I tried to update my phone, and then when i was trying to activate it, it said that it was unable to activate and now it's stuck there. what do i do?

Please help! i'm not sure what to do. and i got on the support on here and it said it was gonna cost like $200, but im not even sure what thats for..

so it sounds like the device software update completed OK, but you can't connect to your cell provider. One immediate thing you can do is a restart/reset. My experience has been sometimes this will "kick in" connection to the cellular service.
http://support.apple.com/kb/HT1430
Next, I'd call your cell provider. It doesn't sound like a hardware issue, so my experience with VZW has been they won't charge you at the store. But try the restart/reset first, and call VZW data support.

TS1702 I downloaded and iBook and half the letters are missing and then when I got to the end I was missing chapters. What should I do? I don't want rebuy and download again

When I downloaded a book from iBooks, half the chapters where incomplete. What should I do?

Books can be downloaded again for free as long as you use the same Apple ID. You can read about it here to make sure, but books and apps are available everywhere as free downloads - from what I can remember.
After you confirm that you can download the book again, delete it and download it again. Go to the iBookstore and tap on the purchased tab. Look for the book and tap the cloud icon next to it to download it again.

I have subscribed to the student package and I also received a confirmation SMS saying that the amount has been deducted. But when I sign in through creative cloud, it shows that I am still running on a trial version. Why is that?

I have subscribed to the student package and I also received a confirmation SMS saying that the amount has been deducted. But when I sign in through creative cloud, it shows that I am still running on a trial version. Why is that?

Sign in, activation, or connection errors | CS5.5 and later, Acrobat DC
Mylenium

I AM A CREATIVE CLOUD MEMBER FOR SOMETIME BUT NOW WHEN I LOGIN WITH THE CORRECT PASSWORD I STILL GET SIGNED OUT MESSAGE AND THEN WHEN TRIED THE SOLUTION GIVEN BY HELP THAT IS TO DELETE OPM.DB FILE OR SECOND SOLUTION INSTALL A FRESH CREATIVE CLOUD FOR DESK

I AM A CREATIVE CLOUD MEMBER FOR SOMETIME BUT NOW WHEN I LOGIN WITH THE CORRECT PASSWORD I STILL GET SIGNED OUT MESSAGE AND THEN WHEN TRIED THE SOLUTION GIVEN BY HELP THAT IS TO DELETE OPM.DB FILE OR SECOND SOLUTION INSTALL A FRESH CREATIVE CLOUD FOR DESKTOP APP OR EVEN SOLUTION OF RUN OF IMSLIBREPLACER IM STIILL NOT ABLE TO LOGIN TO MY CREATIVE CLOUD FOR DEKTOP APP . PLEASE HELP ME AS I NEED TO GET IN AND EXPLORE MORE OF MY DOWNLOADED S/W
I HAVE TRIED ALL POSSIBLE SOLUTION BUT AM AMAZED HOW THIS IS HAPPENING TO ME.
PLEASE PLEASE HELP ME .Creative Cloud Connection

Hi Alfred,
I would like to know the exact error message when you sign in, in the meanwhile please try the following steps assuming its Windows, let me know if its a MAC:
1) Go to Start button>> Control panel>> Uninstall a program.
2) Check if you see Browser safeguard there, if yes then uninstall it.
3) Open Internet explorer>> Tools>> Internet options>> Connections>> Lan Settings>> and it should be like this.
-Ankit

HT5622 Hello! I change my ID Apple and now when I try to make an update, Iphone show me my old ID and ask the password. Why is that? Why the phone don't see my new ID Apple?

Hello! I change my ID Apple and now when I try to make an update, Iphone show me my old ID and ask the password. Why is that? Why the phone don't see my new ID Apple? I can not make any update because the old Apple ID don't work any more. I check and I have my new user all over in my phone. Help me please!

All apps are tied to the Apple ID that downloaded them.
They can not be transferred to a new Apple ID.
You will have to use the Apple ID and password used to download them.
If you do not wish to do so, erase them and download them under the new ID. This will wipe any data in the app and you will have to pay for them again.

When trying to download yosemite it sais that i do not have enough memory. when i look at my memory use it shows that 111.00gb of space is used by movies but when i go th the movie folder it is empty. how can i remove the non existant movies.

when trying to download yosemite it sais that i do not have enough memory. when i look at my memory use it shows that 111.00gb of space is used by movies but when i go th the movie folder it is empty. how can i remove the non existant movies.

Freeing Up Space on The Hard Drive
1. See Lion/Mountain Lion/Mavericks' Storage Display.
2. You can remove data from your Home folder except for the /Home/Library/ folder.
3. Visit The XLab FAQs and read the FAQ on freeing up space on your hard drive.
4. Also see Freeing space on your Mac OS X startup disk.
5. See Where did my Disk Space go?.
6. See The Storage Display.
You must Empty the Trash in order to recover the space they occupied on the hard drive.
You should consider replacing the drive with a larger one. Check out OWC for drives, tutorials, and toolkits.
Try using OmniDiskSweeper 1.8 or GrandPerspective to search your drive for large files and where they are located.
You will need a minimum of 10-12 GBs of free space to install Yosemite, however, that is a bare minimum and should be at least twice that amount.

Anytime I open Firefox I get the follopwing meesage: It is storngly recommended that you appl this update as soon as possible. When I trr to di it, it is showing that it is trying to connect to the update server but nothing is happening

Anytime I open Firefox I get the following message: It is strongly recommended that you apply this update as soon as possible. When I try to do it, it is showing that it is trying to connect to the update server but nothing is happening

If there are problems with updating then best is to download the full version and uninstall the currently installed version.
Download a fresh Firefox copy and save the file to the desktop.
* Firefox 7.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Uninstall your current Firefox version.
* Do not remove personal data when you uninstall the current version or you lose your bookmarks and other data in the profile folder.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
* http://kb.mozillazine.org/Profile_folder_-_Firefox
* http://kb.mozillazine.org/Profile_backup

This isn't a critical issue, but why do I get the message all the time on screen that my Firefox isn't up to date, and then when I check via the help button it shows that it IS up to date?

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