This page can't be displayed because your computer is currently offline - Wifi is connected, but cannot connect to the internet! :/

"This page can't be displayed because your computer is currently offline" - what exactly does that mean? I've gone through and repaired by hard drive, and there didn't seem to be a problem there. I've manually entered in an IP address several times...and I've checked that there are no proxies selected. Any suggestions or thoughts on what I could do?

Here's a little background info:
     Connection is to school wifi. I traveled out of the U.S. and connected to a university wifi - authenticated the 802.1x there...so - i've corrected that problem so far.
     I've rebooted my computer several times, checked the hard drive for "damages."
     I've made sure to have the correct username/password combinations.
     As of right now, the 802.1x won't authenticate, but I don't think that's what's causing me to have an "offline connection"

Similar Messages

This page can't be displayed - Turn on TLS 1.0, TLS 1.1, and TLS 1.2 ** But TLS is already turned on.

I have a user that when they try to log into Duke Progress Energy's website at https://www.progress-energy.com/app/loginregistration/login.aspx it will redirect them to a "one time authentication" page which requires them to use a one-time key
to log in on a new computer. When going to this one-time website (secure8.i-doxs.net) it will get an error message that says...
This page can't be displayed
Turn on TLS 1.0, TLS 1.1, and TLS 1.2 in the Advanced settings and try connecting to https://secure8.i-doxs.net again. If this error persists, contact your site administrator.
Well, I'm the site administrator and I can confirm that TLS 1.0, 1.1, and 1.2 are all enabled and forced by GPO. Restarting IE and rebooting did not help. Chrome and Firefox both work flawlessly.
Edit: This is IE 11 on Windows 8.1 Enterprise.

Well, I'm the site administrator and I can confirm that TLS 1.0, 1.1, and 1.2 are all enabled and forced by GPO.
Often such messages are just a default best guess of how to explain a problem symptom. Have you checked that the message is properly reflecting the condition that was detected? FWIW first I would use the Developer Tools to see
what the transaction (request and response) really is. E.g. it may be that the host is sending an HTTP response code which might be interpreted the way that the message is showing. Then the problem would be on the host to ask: why is it sending
that code. Often the answer is that the host is just getting mixed up about the capabilities it assumes a browser has without having actually tested them.
FYI
Robert Aldwinckle

After installing CF10, I get this error msg,"This page can't be displayed"

After installing CF10, I get this error msg when I try to access the Administrator page,"This page can't be displayed"
I'm running Window Server 2003, 64 bit version with IIS 6.0.
Before I installed CF10, I uninstalled CF8.

@Len said, “ BTW, there is no 64 Bit entry under Application Pools.”.
I suspect @Anit was assuming you were using IIS 7, in which case you could check the IIS app pool (advanced settings, for the app pool used by the site you are browsing) to see if it was set to “enable 32-bit applications: false”, assuming CF is configured as 64-bit, or if CF is configured 32-bit, then you would want that to be set to “enable 32 bit applications: true”.
It seems you’re using IIS 6, and there is no GUI means in the IIS 6 control panel to change the bitness of the app pool. There are various means discussing how to do that on the web, as well as a blog entry from Ben Forta, from back when people were deploying CF 7 (which was 32-bit only) 64-bit Windows and IIS:
http://www.forta.com/blog/index.cfm/2006/2/6/connecting-coldfusion-mx-7-to-64bit-iis-6
For those on IIS 7, here is at least one page showing how to configure it in IIS 7 (has no reference to CF, but I had a hard time finding any existing blog entry that showed screenshots of configuring this feature):
https://help.webcontrolcenter.com/KB/a1114/how-to-enable-32-bit-application-pool-iis-7-ded icatedvps.aspx
But back to your error, @Len, if setting the bitness of the IIS app pool is not the solution, I’ll note that there can be many other reasons that you get that error. What are you seeing in the Windows Event log (using “event viewer”), or the IIS logs (especially httperr.log), or the CF logs (\coldfusion10\cfusion\logs)?
/charlie

Got an exception in IE11 - 'This page can't be displayed' while accessing intranet website

Hi,
We have published an intranet portal website to our external customers.
Few of our website users occasionally get 'This page can't be displayed' exception while accessing our website. The HTTP request is in pending state for almost 10mins and then they get this exception. Ones they refresh - the page gets displayed
without any issue.
More details :
- These users are in different LAN than the LAN on which our web-server is hosted.
- They use IE11 on Windows 7 Operating system.
- This exception occurs occasionally and not able to reproduce consistently. But they get it once or twice when they continuously use the website.
- When the browser was waiting for the HTTP Response, there was no
HTTP Request logged in our web-server.
Below link is the network report capture when the exception happened using IE11 F12 Inspection add-on.
IE11 F12 Network report
Note: Earlier our users had accessed our website using IE8 and Windows XP. Now their system was upgraded to Windows7 and IE11. after which they face this issue.
We want to find - if this is a network issue or is it an issue with the browser / OS or totally something else.
When I searched in the net about this issue - some mentioned that this issue will not occur with Chrome or Firefox because they cache DNS and IE doesn't and relies on the OS to do the DNS caching (I am not clear about this).

Hello Robert,
Thanks to share  some Developing Tools to use to debug this issue.
As we tried to capture network traces through wireshark & founds no handshake called with some certificates from IE 11 else same certificate working in Firefox on same windows 7 PC  & for some certificate which also
created with same process and key algorithm/length working on both IE 11 & Mozilla Firefox
Regards,
Sumit

All SharePoint sites showing "This page can't be displayed"

Hi everybody,
I am facing a very odd situation on one of our SharePoint 2007 server. (single server farm)
All sites even Centeral Administration are showing "This page can't be displayed". I can't go to any sharePoint page.
I can ping the server and used RDP to log on into the server
I have checked all application pools, they are up and running
I have checked the database it is up and running
I have checked Event Viewer, I couldn't find any strange error or warning
I have checked the ULS logs, I couldn't find any error just som errors regarding Excel Services and Search Servcies which has no impact in this issue.
This server have been working before.
Thanks for your help and appreciate all kind of advice.

Hello,
Have you recently installed any patch or CU? Also tell if there is any change in password of admin acc OR any configuration done for HTTPS site.
You can also try to run SP configuration wizard and see the result.
Hemendra:Yesterday is just a memory,Tomorrow we may never see<br/> Please remember to mark the replies as answers if they help and unmark them if they provide no help

This Page Can't Be Displayed on z580

For the last two days I've been getting an intermittent 'This page Cant Be Displayed page' when I try to access the web on my Z580. It doesn't happen all the time and if I click a new tab it may open up straight away while the other tab is still reading 'This Page Can't be Displayed'. Clicking 'Fix Connection Problems' almost always works although it says 'troubleshooting couldn't find the problem' and takes me to the page. According to our broadband provider our internet is fine and not all computers in the house have the problem. So I'd say I'm getting the can't display message 75% of the time. Amny ideas? Same on all browsers by the way. Windows 8.1

Not bad, it does look like there may be a bit of interference between your computer and your router. It looks like you are running at about a -65dB so your wireless indicator is probably bouncing around 2 and 3 bars. You might be able to play around with the placement of the router and increase that. There are other things that can cause this problem, so it may be something you have to play with. For instance if you are using the 2.4GHz radios and your router is on a different level of your house, then the structure will cause this problem. The more walls and similar floor to ceiling furniture (large china hutch, bookcases, etc) will also cause the issue.
The next time you run into this issue again, run Wi-Fi Inspector and make sure that your signal strength is still as good as it is now. Also look for other signals from other routers. Also cordless phones , microwaves and other electronic devices can cause problems.
Hoov
Microsoft MVP - Consumer Security
SpywareHammer.com

This page can't be displayed

The other day I was having issues with pictures showing completely in my google chrome so I uninstalled it to see if it would fix the problem. Now when I go into google to re-download google chrome it acts like it is going to down load by brining up a separate window and then I get the message "This page can't be displayed". I'm getting the same thing when I try to open youtube. I can get into other sites but these two. How can I fix this to have my computer working properly?

Satellite P55-A5200
Did you upgrade to Windows 8.1 yet? If so, did you follow these instructions?
How to Update from Windows 8 to Windows 8.1
See the troubleshooting here.
"Internet Explorer cannot display the webpage" error \
-Jerry

This page can't be displayed from Lightroom CC help menu

When clicking on either "Lightroom Help" or "Library Module Help" in the Help menu of Lightroom CC I get a "This page can’t be displayed" is this a new feature Lightroom 5 worked ok

Same here...it has never worked for me. Here's some links that may be helpful:
https://helpx.adobe.com/pdf/lightroom_reference.pdf
Adobe Photoshop Lightroom Help | Lightroom Help
Learn Lightroom, get help and support | Adobe Photoshop Lightroom 5
https://helpx.adobe.com/lightroom/help/whats-new.html
https://helpx.adobe.com/lightroom/top-issues.html
https://helpx.adobe.com/lightroom/kb/lightroom-gpu-faq.html

IE 10 This Page Can't be Displayed

has any experienced the problem where IE 10 gets This page can't be displayed. It is so random. It happens for both internal and external websites. If I try and go to
www.bing.com it gives that error at times and I have to keep closing gout of IE and opening backup for it to finally display.

Hi,
Follow the suggestions mentioned below:
1. Run the Internet Explorer Performance troubleshooter and see if it helps.
a: Press Windows logo + W to open the search box.
b: Type troubleshooting, hit enter.
c: Now click Programs.
d: Then click Internet Explorer Performance.
2. Start Internet Explorer with no addons and check if issue persist.
a. On Windows desktop
b. Press “Windows logo Key + R” to open Run windows.
c. Type “C:\Program Files\Internet Explorer\iexplore.exe –extoff” without quotation and press enter.
Hope it helps.
Tracy Cai
TechNet Community Support

Already connected to wifi, has secure connection but cannot connect to app store errrormessage is a secure connection could not be established. please check your date

already connected to wifi, has secure connection but cannot connect to app store errrormessage is a secure connection could not be established. please check your date & time settings. please help

Can't connect to the iTunes Store
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors | iPad Insight

I cannot connect to the store from my windows 7 laptop I have an ipad but i use the laptop to organise my music. the error says check your internet connection but if i use the internet to get to the store it works any suggestions

I use itunes on my laptop to work with my ipad I can sync no problem but when I try to get to the store it doesn't connect and says check my internet connection but there is nothing wrong there that I can see
If anyone has had a similar problem and resolved it I would love to know how
thanks

Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368

TS1424 Hi, I am getting this message iTunes Help is unavailable because your computer isn't connected to the Internet but I know I am conected can you help me to see why I can not connect to iTunes. This is a HP notebook.

hi, I am trying to update my ipad to the latest version of IOS but first I want to backup my information into itunes but I am getting a message that said that I am not connected. can you please help me?
Thanks.
Marcela
<Email Edited by Host>

Hey marcela5383,
I'd start off your troubleshooting of the issue with the following document:
iOS: Troubleshooting USB connection
http://support.apple.com/kb/TS1286
Sincerely,
Delgadoh

Page can't be displayed

Since yesterday (07-may-2014) when I start any web application, even new created ones,
without any code added by myself from the VS development environment (Vb.net or C#) I get the next error.
IIS Express starts, the IE browser appears with the message "waiting for response from localhost...".
The mousepointer turns around and after a while I get the error:
This page can't be displayed.
I use VS Express 2013 for web, Framework 4.5 on Windows 8.1.
I even tried to create a project in VS 2010 but the same error appears there as well.
Does anyone know how I can solve this problem?
Thank you in Advance
Robert de Miranda

Sorry I found the solution myself, the problem was caused because I enabled the "enhanced protection mode" in the advanced tab of internet explorer. I enabled this setting due to the security hole in IE of last week.
Robert de Miranda

Page can not be Displayed in EBS R12 64bit - OEL 5.4 64bit

Hi Hussein,
I have just installed EBS R12 (12.0.4) 64 bit on OEL 5.4 64bit, for our new client.
The installation was successfull in general, but as usual I hit with this "Page Can Not Be Displayed" error and the client side ie browser.
I can startup and shutdown the DbTier with status "0".
I can startup and shutdown the AppsTier with status "0" (well it shows this overall status at the end, but I see some error with "OHS")
This the sample log of the AppsTier:
[applprod1@rdbms2 ~]$ ./startAPP
You are running adstrtal.sh version 120.13.12000000.3
Executing service control script:
/u02/applprod1/VIS/inst/apps/VIS_rdbms2/admin/scripts/adopmnctl.sh start
script returned:
You are running adopmnctl.sh version 120.4.12000000.3
Starting Oracle Process Manager (OPMN) ...
opmnctl: opmn started.
adopmnctl.sh: exiting with status 0
adopmnctl.sh: check the logfile /u02/applprod1/VIS/inst/apps/VIS_rdbms2/logs/app                                             l/admin/log/adopmnctl.txt for more information ...
.end std out.
.end err out.
Executing service control script:
/u02/applprod1/VIS/inst/apps/VIS_rdbms2/admin/scripts/adapcctl.sh start
script returned:
You are running adapcctl.sh version 120.6.12000000.2
Starting OPMN managed Oracle HTTP Server (OHS) instance ...
opmnctl: opmn is already running.
opmnctl: starting opmn managed processes...
================================================================================
opmn id=rdbms2.ficsd.com:6200
    0 of 1 processes started.
ias-instance id=VIS_rdbms2.rdbms2.ficsd.com
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
ias-component/process-type/process-set:
    HTTP_Server/HTTP_Server/HTTP_Server/
Error
--> Process (index=1,uid=399901443,pid=2395)
    failed to start a managed process after the maximum retry limit
    Log:
    /u02/applprod1/VIS/inst/apps/VIS_rdbms2/logs/ora/10.1.3/opmn/HTTP_Server~1
adapcctl.sh: exiting with status 0
adapcctl.sh: check the logfile /u02/applprod1/VIS/inst/apps/VIS_rdbms2/logs/appl                                             /admin/log/adapcctl.txt for more information ...
.end std out.
.end err out.
Executing service control script:
/u02/applprod1/VIS/inst/apps/VIS_rdbms2/admin/scripts/adoacorectl.sh start
script returned:
You are running adoacorectl.sh version 120.11.12000000.2
Starting OPMN managed OACORE OC4J instance ...
adoacorectl.sh: exiting with status 0
adoacorectl.sh: check the logfile /u02/applprod1/VIS/inst/apps/VIS_rdbms2/logs/a                                             ppl/admin/log/adoacorectl.txt for more information ...
.end std out.
.end err out.
Executing service control script:
/u02/applprod1/VIS/inst/apps/VIS_rdbms2/admin/scripts/adformsctl.sh start
script returned:
You are running adformsctl.sh version 120.12.12000000.3
Starting OPMN managed FORMS OC4J instance ...
adformsctl.sh: exiting with status 0
adformsctl.sh: check the logfile /u02/applprod1/VIS/inst/apps/VIS_rdbms2/logs/ap                                             pl/admin/log/adformsctl.txt for more information ...
.end std out.
.end err out.
Executing service control script:
/u02/applprod1/VIS/inst/apps/VIS_rdbms2/admin/scripts/adoafmctl.sh start
script returned:
You are running adoafmctl.sh version 120.6.12000000.2
Starting OPMN managed OAFM OC4J instance ...
adoafmctl.sh: exiting with status 0
adoafmctl.sh: check the logfile /u02/applprod1/VIS/inst/apps/VIS_rdbms2/logs/appl/admin/log/adoafmctl.txt for more information ...
.end std out.
.end err out.
Executing service control script:
/u02/applprod1/VIS/inst/apps/VIS_rdbms2/admin/scripts/adalnctl.sh start
script returned:
adalnctl.sh version 120.3
Checking for FNDFS executable.
Starting listener process APPS_VIS.
adalnctl.sh: exiting with status 0
adalnctl.sh: check the logfile /u02/applprod1/VIS/inst/apps/VIS_rdbms2/logs/appl/admin/log/adalnctl.txt for more information ...
.end std out.
.end err out.
Executing service control script:
/u02/applprod1/VIS/inst/apps/VIS_rdbms2/admin/scripts/adcmctl.sh start
script returned:
You are running adcmctl.sh version 120.14
Starting concurrent manager for VIS ...
Starting VIS_1001@VIS Internal Concurrent Manager
Default printer is noprint
adcmctl.sh: exiting with status 0
adcmctl.sh: check the logfile /u02/applprod1/VIS/inst/apps/VIS_rdbms2/logs/appl/admin/log/adcmctl.txt for more information ...
.end std out.
.end err out.
Executing service control script:
/u02/applprod1/VIS/inst/apps/VIS_rdbms2/admin/scripts/jtffmctl.sh start
script returned:
You are running jtffmctl.sh version 120.3
Validating Fulfillment patch level via /u02/applprod1/VIS/apps/apps_st/comn/java/classes
Fulfillment patch level validated.
Starting Fulfillment Server for VIS on port 9300 ...
jtffmctl.sh: exiting with status 0
.end std out.
.end err out.
All enabled services for this node are started.
adstrtal.sh: Exiting with status 0
adstrtal.sh: check the logfile /u02/applprod1/VIS/inst/apps/VIS_rdbms2/logs/appl/admin/log/adstrtal.log for more information ...As you can see, the last had overall status code "0"
But there is this error:
Starting OPMN managed Oracle HTTP Server (OHS) instance ...
opmnctl: opmn is already running.
opmnctl: starting opmn managed processes...
================================================================================
opmn id=rdbms2.ficsd.com:6200
0 of 1 processes started.
ias-instance id=VIS_rdbms2.rdbms2.ficsd.com
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
ias-component/process-type/process-set:
HTTP_Server/HTTP_Server/HTTP_Server/
Error
--> Process (index=1,uid=399901443,pid=2395)
failed to start a managed process after the maximum retry limit
Log:
/u02/applprod1/VIS/inst/apps/VIS_rdbms2/logs/ora/10.1.3/opmn/HTTP_Server~1
adapcctl.sh: exiting with status 0
adapcctl.sh: check the logfile /u02/applprod1/VIS/inst/apps/VIS_rdbms2/logs/appl/admin/log/adapcctl.txt for more information ...
But it says status 0 too, does this cause the "web page can not be displayed"?
Please Help........................
Thanks a lot in advance

Did you remove the lock files as suggested before?Not yet, I am not at the client right now, I will go there tomorrow morning. I am just practising here in our office test instance :)
The access log file has:
127.0.0.1 - - [01/Oct/2009:21:57:20 +0800] "HEAD /index.html HTTP/1.1" 200 0 0 "-" "-"
127.0.0.1 - - [01/Oct/2009:21:57:40 +0800] "HEAD /index.html HTTP/1.1" 200 0 0 "-" "-"
127.0.0.1 - - [01/Oct/2009:21:58:00 +0800] "HEAD /index.html HTTP/1.1" 200 0 0 "-" "-"
127.0.0.1 - - [01/Oct/2009:21:58:20 +0800] "HEAD /index.html HTTP/1.1" 200 0 0 "-" "-"
127.0.0.1 - - [01/Oct/2009:21:58:40 +0800] "HEAD /index.html HTTP/1.1" 200 0 0 "-" "-"
127.0.0.1 - - [01/Oct/2009:21:59:00 +0800] "HEAD /index.html HTTP/1.1" 200 0 0 "-" "-"
127.0.0.1 - - [01/Oct/2009:21:59:20 +0800] "HEAD /index.html HTTP/1.1" 200 0 0 "-" "-"
127.0.0.1 - - [01/Oct/2009:21:59:40 +0800] "HEAD /index.html HTTP/1.1" 200 0 0 "-" "-"
127.0.0.1 - - [01/Oct/2009:22:00:00 +0800] "HEAD /index.html HTTP/1.1" 200 0 0 "-" "-"
127.0.0.1 - - [01/Oct/2009:22:00:20 +0800] "HEAD /index.html HTTP/1.1" 200 0 0 "-" "-"
127.0.0.1 - - [01/Oct/2009:22:00:40 +0800] "HEAD /index.html HTTP/1.1" 200 0 0 "-" "-"
127.0.0.1 - - [01/Oct/2009:22:01:00 +0800] "HEAD /index.html HTTP/1.1" 200 0 0 "-" "-"And the error log file:
[Thu Oct 1 08:42:44 2009] [notice] Oracle-Application-Server-10g/10.1.3.4.0 Oracle-HTTP-Server configured -- resuming normal operations
[Thu Oct 1 08:42:44 2009] [notice] Accept mutex: fcntl (Default: fcntl)
[Thu Oct 1 08:50:51 2009] [warn] [client 192.168.1.170] oc4j_socket_recvfull timed out
[Thu Oct 1 08:50:51 2009] [error] [client 192.168.1.170] [ecid: 1254357949:192.168.1.170:24084:0:3,0] mod_oc4j: request to OC4J rel12.ebiztech.biz:21500 failed: Connect failed
[Thu Oct 1 09:28:40 2009] [notice] Oracle-Application-Server-10g/10.1.3.4.0 Oracle-HTTP-Server configured -- resuming normal operations
[Thu Oct 1 09:28:40 2009] [notice] Accept mutex: fcntl (Default: fcntl)
[Thu Oct 1 09:29:58 2009] [error] [client 192.168.1.100] [ecid: 1254360598:192.168.1.170:27679:0:2,0] File does not exist: /u01/applr1211/VIS/inst/apps/VIS_rel12/portal/favicon.ico
[Thu Oct 1 09:51:22 2009] [error] [client 192.168.1.101] [ecid: 1254361882:192.168.1.170:27679:0:11,0] File does not exist: /u01/applr1211/VIS/inst/apps/VIS_rel12/portal/favicon.ico
[Thu Oct 1 09:51:26 2009] [error] [client 192.168.1.101] [ecid: 1254361886:192.168.1.170:28180:0:13,0] File does not exist: /u01/applr1211/VIS/inst/apps/VIS_rel12/portal/favicon.ico
[Thu Oct 1 09:51:43 2009] [error] [client 192.168.1.101] [ecid: 1254361903:192.168.1.170:28256:0:17,0] File does not exist: /u01/applr1211/VIS/inst/apps/VIS_rel12/portal/favicon.ico
[Thu Oct 1 09:52:55 2009] [error] [client 192.168.1.101] [ecid: 1254361975:192.168.1.170:27678:0:17,0] Directory index forbidden by rule: /u01/applr1211/VIS/apps/apps_st/comn/java/classes/
[Thu Oct 1 11:40:43 2009] [error] [client 192.168.1.101] [ecid: 1254368443:192.168.1.170:28256:0:53,0] File does not exist: /u01/applr1211/VIS/inst/apps/VIS_rel12/portal/favicon.ico
[Thu Oct 1 12:08:25 2009] [error] [client 192.168.1.101] [ecid: 1254370105:192.168.1.170:28256:0:66,0] File does not exist: /u01/applr1211/VIS/inst/apps/VIS_rel12/portal/favicon.ico
[Thu Oct 1 12:08:28 2009] [error] [client 192.168.1.101] [ecid: 1254370108:192.168.1.170:27677:0:59,0] File does not exist: /u01/applr1211/VIS/inst/apps/VIS_rel12/portal/favicon.ico
[Thu Oct 1 13:05:48 2009] [error] [client 192.168.1.101] [ecid: 1254373548:192.168.1.170:28179:0:127,0] Directory index forbidden by rule: /u01/applr1211/VIS/apps/apps_st/comn/java/classes/
[Thu Oct 1 13:06:56 2009] [error] [client 192.168.1.101] [ecid: 1254373616:192.168.1.170:28178:0:226,0] Directory index forbidden by rule: /u01/applr1211/VIS/apps/apps_st/comn/java/classes/
[Thu Oct 1 13:06:56 2009] [error] [client 192.168.1.101] [ecid: 1254373616:192.168.1.170:28178:0:227,0] File does not exist: /u01/applr1211/VIS/apps/apps_st/comn/java/classes/oracle/apps/media/oracle/apps/media/splash.gif
[Thu Oct 1 13:06:56 2009] [error] [client 192.168.1.101] [ecid: 1254373616:192.168.1.170:28178:0:228,0] File does not exist: /u01/applr1211/VIS/apps/apps_st/comn/java/classes/oracle/apps/media/oracle/apps/media/splash.gifThe above error normal? Its just my test instance and the users seem have no problem? or I am just not aware of.
Thanks

Why do I see: iTunes Help is unavailable because your computer isn't connected to the Internet. IE9 works fine but iTunes does not connect to the store.

I have tried 4 days to get iTunes 10.4 working on my Win7 x64 machine. I purchased a new iPhone4 and after syncing it the first time, I can't connect to the iTunes store.
When I try to run iTunes Help, I get this message "iTunes Help is unavailable because your computer isn’t connected to the Internet." However IE9 and Google Chrome run as always...... no connection problems.
I have already uninstalled IE9 x64 and iTunes 10.4 x64 and reinstalled but still the same. I followed all the instructions I could find about firewalls, ports, SSL etc.
Diagnostice gives me this information:
Secure link to iTunes Store failed -----
Microsoft Windows 7 x64 Ultimate Edition Service Pack 1 (Build 7601)
DELL Inc. Studio XPS 435T
iTunes 10.4.1.10
QuickTime 7.7
FairPlay 1.12.20
Apple Application Support 2.0.1
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.4.1.2
Apple Mobile Device Driver 1.57.0.0
Bonjour 3.0.0.2 (333.2)
Gracenote SDK 1.9.1.485
Gracenote MusicID 1.9.1.102
Gracenote Submit 1.9.1.133
Gracenote DSP 1.9.1.43
iTunes Serial Number 00CCABA00E06CFD0
Current user is an administrator.
The current local date and time is 2011-09-08 09:53:57.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
ATI Technologies Inc., ATI Radeon HD 4800 Series
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: 226dfd82342c16c01da33b35a257182c
iPodService 10.4.1.10 (x64) is currently running.
iTunesHelper 10.4.1.10 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {DA96EEE0-050D-4F34-86AF-08A8499F6D4A}
Description: TAP-Win32 Adapter V9
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 08:00:00 1970
Lease Expires: Thu Jan 01 08:00:00 1970
DNS Servers:
Adapter Name: {B28305D7-F1F3-471E-8E55-AA9DC8E1058D}
Description: Realtek RTL8168C(P)/8111C(P) Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
IP Address: 10.0.1.8
Subnet Mask: 255.255.255.0
Default Gateway: 10.0.1.1
DHCP Enabled: Yes
DHCP Server: 10.0.1.1
Lease Obtained: Thu Sep 08 07:46:11 2011
Lease Expires: Fri Sep 09 07:46:11 2011
DNS Servers: 10.0.1.1
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2011-09-08 09:24:52.
　This means everything was successful except connecting to the firmware update server.. why can't I connect to iTunes store??????

Only fixed this in the last day or two . . .with this!
https://discussions.apple.com/thread/3588501?start=0&tstart=0

This page can't be displayed because your computer is currently offline - Wifi is connected, but cannot connect to the internet! :/

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