This phone is bad news bears, and so is VZW support
So back in Septemberish I purchased a Thunderbolt. It wouldn't hold a data connection to save its life, yadda yadda yadda, I'm sure you all know the deal.
After 2 replacement Thunderbolts, they offered me a choice between Charge and Bionic. I chose Bionic. Same problem. At least half the times I pick up my phone, I have no data and have to restart it or try the airplane mode trick. I'm on my 3rd Bionic and 3rd SIM card. Nothing helped. This is really, really frustrating because it defeats the purpose of having a smart phone when I can't use it to look up prices in a store or use GPS navigation, or the other neat features that require a data connection.
Today the tech support guy said that the problem is especially bad with the Bionic, and that the HTC Rezound is the best phone for data connections. So I asked him "Ok, so why don't you sent me one of those?" and he said that he can't because I already was switched from Thunderbolt to Bionic. But that I could purchase a Rezound for $199.
I told him that I already spent $199 on a phone that hasn't worked correctly since I got it, but there was nothing he could do. I don't blame him since he's just the messenger, but it seems like I'd be better off taking my $199 to a company that can actually give a reliable data connection.
Seems to me that VZW should stand behind their phones and service better than they do. When data phones can't do data, there's a serious problem. What bothers me the most is that they admit that the problem is there, that it's especially bad on the Bionic, but there is nothing they will do about it.
I still think you are not noticing the pattern, you have had issue with the same problem on two different devices but you are still blaming the devices, sounds like you may have network issues in your area because I have the TB and Droid X and both have had reports that the device had issues with network connection... Both of my devices only showed issues when the network was having issues.
All I am saying you may need to look at the situation from a different angle because the chance of 2 devices by different manufacturers proves it cant be the device causing you issue.
Similar Messages
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What is the best/safest way to transfer contacts/data from old phones (5) to new (6 and 6 ). I did "back up to this computer" for both phones. After activation (verizon) do I just plug into iTunes? One of the old phones is still using iOS 7, will that be a problem? (the other has iOS 8.1).
The following has instructions on how to transfer to a new iPhone using either iCloud or iTunes: Transfer content from an iPhone, iPad, or iPod touch to a new device - Apple Support
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can some 1 help me, since yesterday when i bought this phone, my device very hot and drain my battery so fast, i've already turn off what ever i can , especially for time zone,but still drain my battery so fast, anybody know how to solve? my ios is new
I had the same problem and went to see the genius bar and they swapped it no problem. The heat is because the battery is draining fast not the other way round. iPhones do get hot sometimes but not always with fast battery drain. They have a powerful processor and no fan so they will get warm when thinking hard.
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I've been having an issue of connecting to wifi. I have restored and set up my phone as a new one and i still can't connect. Also i have restored my network setting also. The wifi button is still grey and i cant switch it on or off.
Hi _Pchay,
Accordign to the artcle below, it looks like you have done all the troubleshooting steps and your next step may be to contact Apple Support.
iOS: Wi-Fi settings grayed out or dim
-Griff W. -
My computer died, so trying to connect my phone on a new computer and download all my music to the new computer/itunes?
The iphone is not a storage/backup device. The sync is oen way - computer to iphone. The only exception is itunes purchases. File>Devices>Transfer Purhases
Copy everything from your backup copy of your old computer to your new one. -
Does anyone can help me on this issue from Apple Developer?
This bundle is invalid - New apps and app updates submitted to the App Store must be built with public (GM) versions of Xcode 5.1.1 or higher and iOS 7 SDK. Do not submit apps built with beta software
Is there a new Flash CC - Adobe AIR SDK to solve this?
BestLooks like there's some hope:
Re: App Store must be built with Xcode 5.1.1 or later ! -
This bundle is invalid new apps and app updates submitted to the app store must be built with public
this bundle is invalid new apps and app updates submitted to the app store must be built with public
It would help if you posted your problem in the form of a question.
What version of Xcode are you using? -
i just bought a new laptop because my old one died. is there any way to sync my phone with the new machine and not lose all my data?
Copy everything from your backup copy of your old computer to your new one.
Then sync. -
My iphone 4 doesn´t connect through Wi-Fi, Apple replaced my phone for a new one, but the new one has the same problem. I have an ipod third generation and it doesn´t have this problem. Having compared both working at the same time, the iphone alsways lags behind or doesn´t even connect to the internet via Wi-Fi. Does any one know what to do?? Thanks
Have you ever checked to see if there is an update for your router? If yes, then power off router. Then on iPhone go into settings and do a reset network settings. Power router back on, and try connecting phone to router.
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i have updated my phone with the new 6 IOS. Since doing this my icloud account keeps saying that verification failed and the certificate for service is invalid. Folowin this problem my phone also does not recognise my other iphone contacts so i cannot facetime or send imessage
You don't need an app. You need couple's counseling. I believe what you want to do may also be illegal in many jurisdictions.
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The music that I downloaded from my previous computer to my I Phone constantly plays without notice. How can I delete it from my phone after downloading to my new computer????? I will pick up my phone to make a call, and the music is playing, even tho I didn't tap on the music symbol. Is this a problem with my phone?? Can I successfully download from my phone to my new computer???????? This is a very annoying problem and I need it solved. My battery is always run down.
If iPhone music is not on iTunes Library, you need a 3rd party tool to help you
Mac: http://www.ecamm.com/mac/phoneview/
PC: http://www.wideanglesoftware.com/touchcopy/index.php -
Just bought a new iPhone 5 and wanted to send pics from my camera roll on my iphone 4 as a shared photo stream to my new phone and my wife's phone.
I selected the pictures and created the photo stream and it showed up on my new phone and she was able to accept invite, but when opened the stream contained 0 photos and a message that says "No Shared Photos"
These pictures were admitedly older than 30 days. Is that the rule that pictures from your camera roll older than 30 days cannot be shared as photo stream?
I apprecaite all guidance on this issue. For those answering - yes everything else photostream wise is connected and working so there's no issue with setup - my question simply is can a user upload photos older than 30 days from the camera roll to a shared photostream?
Thank youWelcome to the Apple Community.
30 days is only applicable to My photostream and even then it applies from the time they were added not mwhen they were taken (unless it's the same time)
I'd be inclined to restart your wife's phone and see if that helps, otherwise you might try turning photostream off and on again on her phone.
Note: disabling photostream and re-enabling it will result in any photos that are currently in the photostream album on your device, that are older than 30 days old, not being added back. -
Any help would be appreciated, thanks.
I already have purchases linked to my existing NZ Apple ID, and will still be using them. However, once the US Apple ID is set up I will use that predominantly from both devices for any new purchases (and Apple TV).
I also understand that iOS5 made a change that says there is a 90 day hold on changing between Apple ID's on the same device. Does anyone know if this is true?You will lose data from whichever was the 2nd to last to sync .
Don't do it. -
I am furious about this. 3 visits to Aberdeen Union Square to be told the screen on my phone is not apple merchandise. How can this be when I got the phone from o2 (my work) in a sealed box. I have never once sent the phone away to be repaired or made an insurance claim?
The problem is my screen is becoming unresponsive. Sometimes does not work.
I have restored my phone as told by Apple Technical ( may I add this gentleman was very helpful)
I am basically sick of being called a liar by apple. I can swear this phone has never been tampered with except at The Apple store. I always have recommended Apple phones when doing my job as a sales advisor. I am at my wits end. I will not give up on this.I have heard of this possibly happening after insurance claims but nothing coming from a sealed box. I'm so frustrated by this as my touch screen doesn't work sometimes and this is causing big problems trying to answer calls. I have only had the phone since August. I set the phone up myself from the sealed box and its never been away from me, never have I had to send the phone away for repair or insurance claim.
Feel like I've got a faulty phone and no one will help me...I trully believe all my phone is all Apple and always has been. I wish I could get photo evidence of inside the phone so i could see for myself.
Its a very expensive phone which is driving me crazy. -
I have had an ipod touch for some time now. A lot of my music is stored on our home pc.The music on the pc is stored in my itunes library, and also on the Touch.
I have now bought an ipod Classic 160gb.
I have also bought a new pc laptop.
I would like to transfer the music from my itunes library, which is on the Touch, to my new laptop and then onto my new Classic.To transfer your iTunes Library...
From your Old Computer... Copy your ENTIRE iTunes FOLDER to an External Drive... and then from the External Drive to your New Computer..
An Added Bonus is that you will then have a Backup of iTunes...
Backup iTunes to an External Drive
http://support.apple.com/kb/HT1751
With regard as to what is on your Touch, you will need a 3rd Party Software... Google would be your friend...
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