This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled... this comes up when I go to update Iphoto after installing Yosemite... how do I fix this?
This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled... this comes up when I go to update Iphoto after installing Yosemite... how do I fix this?
I have resolved this issue with the apple chat support by going to the "purchases" tab in the app store - where there was a message that I had to accept updates for the apps that wouldn't update. Once I did this, signing in for each of them, they all updated just fine.
Similar Messages
-
problem updating to iphoto 9.6 after upgrading to Yoesmite I am getting the following message when I try top date iPhoto This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or canc
"This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled." ?
This error message will appear erraneously, if you skipped the update to Mavericks and iPhoto 9.5.1 and went straight from an earlier MacOS X version to Yosemite, without first updating to iPhoto 9.5.1 and associating iPhoto to your AppleID.
Try first to buy iPhoto with your AppleID instead of updating. Delete iPhoto from Applications, but don't empty the Trash, then go to the main page of the App Store and search for iPhoto. If you are lucky, it will show as free and you can buy it directly.
If iPhoto is not showing as free, there is no help but contacting the App Store Support: Ask for a redemption code. You will need to provide a prove of purchase for your mac with iPhoto preinstalled.
http://www.apple.com/support/mac/app-store/contact/ -
macbook pro - iPhoto keep prompting to update after Yosemite update. Error message when trying to update -This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled.
I only have 1 apple ID and the same was used to set up this early 2011 macbook pro and iPhoto app. I don't want to loose out on any photos. I tried logging out of app store and back in but no luck. PLEEAASEE HELPP!!!
This problem has been reported by quite a few forum members, who skipped the update to iPhoto 9.5.1 while running Mavericks. In that case try to purchase iPhoto again instead of updating.
After making your backup try the following:
Uninstall iPhoto by deleting it from the applications folder, but do not empty the Trash.
Launch the App Store, click the "Store" menu, and sign in with your AppleID.
Open the main page of the App Store and search for iPhoto.
If iPhoto is listed as "Free", click the "Free" button to buy it with your current AppleID.
If it is not showing as free, there is no help but contacting the App Store Support, as Niel pointed out: http://www.apple.com/support/mac/app-store/contact/ -
"This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled" iPhoto is gone after installing to OS X Yosemite. Where did it go and how do i get all my pictures back ??
HELP !!!"This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled" iPhoto is gone after installing to OS X Yosemite. Where did it go and how do i get all my pictures back ??
HELP !!!
Did you upgrade to Yosemite, without first updating to iPhoto 9.5.1 in Mavericks? Then updating to 9.6 may not work - it is buggy at the moment.
If you already own a version of iPhoto 9.x.x, but cannot update iPhoto, try to buy a new version. When I look at the AppStore, the price has now changed to "Free", so it should not matter if you buy again or update.
Delete iPhoto from Applications, but do not empty the Trash.
Go to the first page of the App Store and sign in with your AppleID.
Search for "iPhoto" using the Search field.
What does the button below the iPhoto icon show? If it is showing "Free" like for me, click "free" to purchase again. -
Trying got update iPhoto after OS update - This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled.
With Yosemite you need to update to iPhoto 9.6.
The error message means, that iPhoto has not been associated with your AppleID. You do not say, which iPhoto version you are trying to update from.
Associating iPhoto with your AppleID should have happened, when you bought the computer with iPhoto preinstalled with MacOS X Lion or later or with the Mavericks upgrade, if your Mac came with SnowLeopard. Try, if you can "accept" iPhoto now:
Sign into the AppStore with your AppleID
Open the "Purchased" tab. Do you see iPhoto with an "Accept" button?
Accepting associates your Apple ID with the preinstalled iPhoto. It should move iPhoto from the "Accept" portion of the App Store to the "Purchased" tab. After that, you should be able to update iPhoto from the Updates tab of the AppStore. If you do you not see the update there, try to buy iPhoto. iPhoto may show for free, so you do not have to pay again.
Backup your iPhoto library, if you do not have a current backup.
Uninstall iPhoto by deleting it from the Applications folder, otherwise you cannot buy it again. But do not empty the Trash, so you can put iPhoto back, if need be.
Launch the App Store, click the "Store" menu, and sign in with your current AppleID.
Open the main page "Featured" of the App Store and search for iPhoto.
If iPhoto is listed as "Free", click the "Free" button to buy it with your current AppleID.
If it is not showing as free, there is no help but contacting the App Store Support to sort out the AppleID. Use this link: http://www.apple.com/support/mac/app-store/contact/
After you update iPhoto, your iPhoto Library will need upgrading. Make a backup of your iPhoto Library, before you open iPhoto the first time after updating. -
After updating to Mavericks the apps store gives me the message "This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled." How do I still update apps such as iphoto??
What happened was you never accepted these apps into your Mac App Store account.
Drag & drop the apps in the Trash and use OS X Recovery to install them again. after installing the apps be sure to accept them into your account this time from the Purchases pane of the Mac App Store.
OS X Recovery -
http://support.apple.com/kb/HT4718 -
After updating to Mavericks and trying to updates for my apps I get : This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled. My apple id has always been .mac but after the update I used .me. Are these not synonymous?
Hi everyone yesterday I was experiencing the same problem I am glad to share its fixed now for me
"This issue is only related to our Apple ID and to to those specific apps which we already have on phone or had installed on phone before except for those apps which we already have in purchase history AppStore>Updates>Purchase(on iPhone) History(having cloud icon next to them) it's something related to our purchase data
*ITS NOT RELATED TO PHONE OR MAC!
*RESETTING OR UPDATING THE DEVICE WONT MAKE A DIFFERENCE!
(As in my case it was on iPhone 4 7.1.1 iPhone 5s 7.0.3 and iTunes of course )
Here is how I got it fixed
I contacted apple support via chat method and I asked about a solution giving my info.she told me that she submitted my application and in order to resolve this I should not be using my AppStore ID for any purchase for at least 30mins as doing so may not resolve the issue so I checked it after couple hours and it's fixed
(As I read in some other discussions that some people asked for solution from apple support and they told them to reset the device or so.. You may need to make your statement clear that it's appearing both on iTunes and iPhone ) -
I upgraded to yosemite iphoto does not open keep getting message"This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled.
Contact App Store support. There's a link on the right hand side of the App Store Window. They're the only ones who can sort out account issues.
-
I have I movie 10.0.03 on My Mac On Friday there was an update on the App store which crashed Mid Download, Now when I try and retry the download I get the Following error message,This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled< has anyone else had this problem?? Very Frustrating Thanks.
Well then you have the latest version of iMovie.
Not sure how to explain the rest of your question.
Matt -
I upgraded to iOS x mavericks on my iMac now i cannot access my iPhoto i get this messageThis update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled. I have not changed anything thankyou for any info.
Please test after each of the following steps that you haven't already tried. Stop when the problem is resolved. Back up all data before making any changes. Keep in mind that no one here represents Apple or can help with customer-service issues.
Step 1
A purchased app can only be updated by signing in to the App Store with the same Apple ID that was originally used to buy it. There's no way around that limitation, which also applies to free apps. If you can't sign in with the buyer's ID, delete the app and reinstall it. You'll have to pay for it again, if applicable.
Step 2
If you get the alert when trying to update a bundled iLife app, elect the Purchases page in the App Store and locate the app in your purchase history. If there's a button marked ACCEPT on the right, click it.
If you have a used Mac, the bundled apps were linked to the original owner's Apple ID and can't be transferred to you. Reportedly, customer service has issued redemption codes to some second owners who asked, but it's not guaranteed.
Step 3
If you're trying to update iLife or iWork apps that were installed from a purchased DVD, or if you have a refurbished Mac bought directly from Apple, contact App Store customer service for a redemption code. You may be asked for the part number of the DVD.
Step 4
From the App Store menu bar, select
Store ▹ View My Account
Enter your Apple ID password at the prompt. At the lower right corner of the window that opens, click the Reset button. Close the window.
See also: remove app
Keywords: refunded canceled -
Mac app store will not download updates because of error message
Hi,
I also am getting this message. I bought my 15" mac book pro mid 2010 and at the same time purchased iWork. It is not showing in my purchases on Apple ID, I have never changed my Apple ID since purchase. Why would my Apps not show. There are some there but mostly free ones. I checked it under the Store menu after signing in.
After upgrading from Mountain Lion to Yosemite my iPhoto, iMovie, Keynote,Pages and Numbers need to update. But I get this message.
"This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled."
I have not changed ownership or Apple ID on my mid 2010 Mac Book Pro since purchase. What would cause this? -
VIBER does not work!
the update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled.Hi everyone yesterday I was experiencing the same problem I am glad to share its fixed now for me
"This issue is only related to our Apple ID and to to those specific apps which we already have on phone or had installed on phone before except for those apps which we already have in purchase history AppStore>Updates>Purchase History(having cloud icon next to them) it's something related to our purchase data
*ITS NOT RELATED TO PHONE!
*RESETTING OR UPDATING THE DEVICE WONT MAKE A DIFFERENCE!
(As in my case it was on iPhone 4 7.1.1 iPhone 5s 7.0.3 and iTunes of course )
Here is how I got it fixed
I contacted apple support via chat method and I asked about a solution giving my info.she told me that she submitted my application and in order to resolve this I should not be using my AppStore ID for any purchase for at least 30mins as doing so may not resolve the issue so I checked it after couple hours and it's fixed
(As I read in some other discussions that some people asked for solution from apple support and they told them to reset the device or so.. You may need to make your statement clear that it's appearing both on iTunes and iPhone )
A lot of people are already facing this problem -
This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled i have never use any other id so i am confused.... what i can do for that ? any idea...
Please test after each of the following steps that you haven't already tried. Stop when the problem is resolved. Back up all data before making any changes. Keep in mind that no one here represents Apple or can help with customer-service issues.
Step 1
A purchased app can only be updated by signing in to the App Store with the same Apple ID that was originally used to buy it. There's no way around that limitation, which also applies to free apps. If you can't sign in with the buyer's ID, delete the app and reinstall it. You'll have to pay for it again, if applicable.
Step 2
If you get the alert when trying to update a bundled iLife app, select the Purchases page in the App Store and locate the app in your purchase history. If there's a button marked ACCEPT on the right, click it.
If you have a used Mac, the bundled apps were linked to the original owner's Apple ID and can't be transferred to you. Reportedly, customer service has issued redemption codes to some second owners who asked, but it's not guaranteed.
Step 3
If you're trying to update iLife or iWork apps that were installed from a purchased DVD, or if you have a refurbished Mac bought directly from Apple, contact App Store customer service for a redemption code. You may be asked for the part number of the DVD.
Step 4
From the App Store menu bar, select
Store ▹ View My Account
Enter your Apple ID password at the prompt. At the lower right corner of the window that opens, click the Reset button. Close the window.
Step 5
According to a report, the error can result from changing the language setting of your Apple ID account. I can't confirm. -
Ipone 5s
Problem
the update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled.Hi everyone yesterday I was experiencing the same problem I am glad to share its fixed now for me
"This issue is only related to our Apple ID and to to those specific apps which we already have on phone or had installed on phone before except for those apps which we already have in purchase history AppStore>Updates>Purchase History(having cloud icon next to them) it's something related to our purchase data
*ITS NOT RELATED TO PHONE!
*RESETTING OR UPDATING THE DEVICE WONT MAKE A DIFFERENCE!
(As in my case it was on iPhone 4 7.1.1 iPhone 5s 7.0.3 and iTunes of course )
Here is how I got it fixed
I contacted apple support via chat method and I asked about a solution giving my info.she told me that she submitted my application and in order to resolve this I should not be using my AppStore ID for any purchase for at least 30mins as doing so may not resolve the issue so I checked it after couple hours and it's fixed
(As I read in some other discussions that some people asked for solution from apple support and they told them to reset the device or so.. You may need to make your statement clear that it's appearing both on iTunes and iPhone ) -
I can't update iMovie, Garage Band, Numbers, Pages, Keynote, and iPhoto. on my new Mac Air. 11". I had hoped when I updated to OS X Yosemite that would solve the problem. It didn't. I get this: This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled. I went to the app store, as was suggested in someone else's post, using the only ID I've ever had, and went to the purchases tab, to "accept" the apps. That didn't work, because they weren't there to 'accept'. They did come with my purchase, however. Please advise.
It appears Best Buy is up to their old tricks of palming off returned units as new. Take it back for a complete refund of your money. If they give you any static escalate your problem to management immediately.
Maybe you are looking for
-
My Firefox ver. 3.6 stopped loading pages of any kind. Even Google or Facebook! I don't know how this happened. May it is because I tried to download a program that didn't even open up.... But I don't know how to make it work. All other browsers work
-
We have changed the server of linux that supports tarantella. We have installed tarantella on redhat 8 and worked perfectly. I have installed the tarantella enhancement module for windows and activated in the array manager the option " let users acce
-
How can i add the hard drive to my desktop
how can i add the hard drive to my desktop
-
Is it possible to select the brush tool and have it work as a gaussian blur brush? I'd like to be able to brush in the blur if possible to small areas rather than use the lasso tool method. THANKS
-
Making text scalable when exporting to epub
I've created a digital book in InDesign and I need to know how to make the text scalable on e-readers when I export the file as an epub. Does anyone know how to do this?