Those Who Got 'Reset All Settings' to Fix the Proximity Sensor Issue...

I thought I would start a thread dedicated only to the steps that people took to get their proximity sensor issues resolved. So far, there are only scant posts lost deep in huge threads.
For example, did you do a hard or soft reboot after you reset all of the settings? Did you make calls right away? Did you change all of your settings back first before making a call? Did you only change some settings before a call and then others after? Did you set up your visual voicemail right away? The reason why I am asking is perhaps there is a problem with a particular setting that we can narrow it down to...or maybe a certain combo of settings since resetting just the network settings seemed to work for some and not for others.
Also, if it worked, was it only a temporary fix?
Please post constructively. I have been following the threads for days, and I am well aware that this may be a hardware issue.

labeck wrote:
On my fifth phone and am currently working with an apple engineer to help investigate the issue. The best thing I've done to help temporarily is to reset all settings. That seems to hold for 24 hours or so but the issue always returns.
Hope you get something to work, but I'm fairly certain apple won't be able to do a firmware update to fix this or they would of already done so or at least mentioned it.
Thanks! That's what I was beginning to think as well...and it's also what I was most afraid of...
Message was edited by: labeck
Message was edited by: LorangeJuice

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Has 4.1 fixed the Proximity Sensor issue for you?

At work, can't download 4.1 yet, but I'm eager to see if the Proximity Sensor issue will be fixed. This is my last straw, if 4.1 doesn't do it, I'm afraid I can't wait any longer. I need a phone..

crh24 wrote:
Pooleman0 wrote:
For those who are slow on the uptake what is the issue with the proximity sensor? I have noticed no issues with mine.
We have three iP4s in our family and none are experiencing the Prox issue, but for those that do it is extremely frustrating. Proximity sensor system seems to fail and activate the keyboard at odd times allowing your face/ear to randomly press 'buttons' resulting in all sorts of weird behavior.
Got it. Mine is fine so I guess I should be grateful. Apart from the signal issues my phone works perfectly. I hope this update doesn't screw my phone up.

Eversince I updated my iphone 4 to IOS 5.0.1, sometimes I get a 'No Service' or 'Searching' signal where my network signal should be upon which I have to 'Reset all Settings' to get the phone normal again.Is there a solution to this?

Eversince I updated my iphone 4 to IOS 5.0.1, sometimes I get a 'No Service' or 'Searching' signal where my network signal should be upon which I have switch the phone off then on then 'Reset all Settings' to get the phone normal again.Is there a solution to this?

I couldn't find the edit button on my original post so I am posting an update here.
I have gone through more apps and have had good luck on all but one more. And it's not that the app doesn't work, I am talking about the Yahoo Weather app, It works fine, but when you swipe between cities the screen lags a bit and it sometimes doesn't move between pages the way it should. On iOS 7.1.2 it was smooth as butter but on iOS 8.0, not so much. I will post a note in the app store to let them know. I really like the Yahoo app better than the new stock app.
I have been going through my games and they all work fine. Angry Birds (Original and Stella), Canabalt, Minecraft, Bejeweled 2, Silly Walks, PopWords, Doodle Jump, Deep Green all seem to work just fine.
Starbucks app works as it should.
I will stop back again next week after I have had the weekend to play with it in detail and post my thoughts again.

I have iphone 4s and can't send MMS. I contacted Sprint, they checked everything and it is fine. The advised me to contact Apple. I tried to reset all settings, shut down the iphone but still MMS doesn't work. Plz help!

I have iphone 4s and can't send MMS. I contacted Sprint, they checked everything and it is fine. The advised me to contact Apple. I tried to reset all settings, shut down the iphone but still MMS doesn't work. Plz help!

Did you already try to set it up as new device?
How to back up your data and set up as a new device
iOS: Wi-Fi or Bluetooth settings grayed out or dim

What's the passcoed for "reset all settings", what's the passcoed for "reset all settings"

Dear all
to day i open my iphone 4 and i want to do "reset all settings " to do it i have to enter " passcoed" i enter it but it doesnt work ?
so what can i do

Have you tried the restriction passcode or lock passcode that you set.

OS 4.1 on iPhone 4 still doesnt fix the proximity sensor problem! and now?

Dear Apple
iPhone 4 ***** !!! 4.1 still doesnt fix the prox.sensor problems and every 2nd call or so is interrupted by this problem, how do fix it an what should I do now and what are you doing to fix it ????

We are iphone users like you.
As provided, you are not addressing Apple here.
The iphone has a one year warranty. If yours is defective then Apple replace.
Contact Apple to arrange for this.

Ipod touch 4th gen won't show anything on the screen after "reset all settings" option??

okay, here's the situation.
1. I DID NOT under ANY CIRCUMSTANCE Jailbreak this iPod. in fact, the iPod was FULLY reformatted, and had a whole new library put on it prior to the malfunction.
2. the iPod WAS FULLY WORKING BEFORE i selected the "Reset all settings" Option from the Privacy menu
3. I have tried ALL of the reset steps, including, but not limited to; DFU mode, Force reset, Hard reset, Hard reset, Force-into-itunes, and the like.
So, knowing that I HAVE NOT jailbroken this iPod, and I have tried EVERYTHING tio fix it, what might the problem be? please, someone help ASAP.
Brandon.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Is reset all settings enough to restore factory settings or do I have to erase all content?

Data works without problem on my phone, but sometimes phone calls and SMS messages act like the phone is not on the network. Calls go straight to Voicemail and SMS messages are not received. Unless the phone is rebooted or turned off and on or a phone call is made, I won't get any notice of the voicemails or messages. Again, data is fully connected over the LTE network (push email and iMessages come through without delay).
AT&T blames the phone and told me I needed to reset. I used "reset all settings' and not the "Erase All Content and Settings." Have I fully reset the phone to the point were AT&T should recognize it is not the device and it's settings?

It sounds like you are taking the right steps. Resetting all Settings does return your phone to factory defaults without deleting any of your content. This means you need to go into settings and turn on or off anything you had changed from factory default.
Resetting Network Settings as razmee209 suggested is the next step. You will need to re-enter any wifi ID's and passwords that you may have been using before.
If none of this works, you may need to take the big step of restoring the phone as new and do not restore it from your backup. This will remove all your apps and content so I would only do this as your last step if you cannot get the phone to work the way it should.
There is also the possibility that you have a hardware fault that you might need to have an Apple Genius look at to make sure you do not have a broken phone.

Do I "Reset All Settings" for my old iPad?

Just bought new iPad. Going to give my old one to husband. I've already backed up my files from old to new. Now do I hit "reset all settings" to get the old iPad back to factory settings?

No - Settings>General>Reset>Erase All Content and Settings. That wipes the iPad completely and he can start from scratch with his "new" iPad - your old one!

A question about the option Reset All Settings

Hello, I have a question about the reset all settings function in the IPad. I need to keep all of the installed applications on the device yet I need to remove any log in information and contacts. Is this the correct option or would the Erase All Content and Settings be what I want?

If you read the OP's request, they "need to keep all of the installed applications on the device". Selecting "Erase All Content and Settings" will do just that, erase everything.
Faroff, you can remove accounts in Settings/ Mail, Contacts, Calendar ... that would remove contacts only if the contacts were synced to such an account. If contacts were synced from iTunes, you'd have to un-sync them from iTunes by changing the sync settings. If the contacts were just manually entered and not synced with anything, you have to delete them one by one. However, iOS will remember past usage of a contact, so even if you remove them they may be recalled by you initiating an email or iMessage to something close to what used to be in the Contacts app. The only way to clear that I think is to do a full erase of the iPad.
As for log-in information, go to Settings/ Safari/ Passwords & Autofill, where you can erase passwords and saved credit card info. You can also clear cookies and data in this menu.
You might be better off doing a full erase of the iPad. Why do you not want to remove the apps? You can re-sync them from iTunes or re-download them if necessary. Or did you inherit this device from someone else and you're wanting to keep their apps installed but remove their private information?

Will the return policy be extended for the proximity sensor fix?

I've had a lot of problems with my new iphone, but the worst one is the proximity sensor. On 80% of my calls my cheek has accidentally muted, placed on hold, hung up on, called someone else, and/or started composing an email. The phone is unusable for me in this condition. If the proximity sensor gets fixed, I'd keep the phone. If it doesn't, then I can't keep it. My phone shipped on July 6. Will the proximity sensor fix be released before my 30 day return policy expires? Will the policy be extended until the fix comes out?

No one here knows any more than what was previously announced by Apple. We are just iPhone users like yourself - Apple doesn't officially participate in this forum.
A future software update to fix the proximity sensor problem was announced, but no date was mentioned. The 30 day return policy applies to all iPhones, for any reason. No extensions beyond 30 days have been announced.

My husband gave me his iPod touch, even after resetting all settings, and even though I have a user name and password whenever I need to update apps it shows his previous user name, and is asking for his password. How do I fix that?

My husband gave me his iPod touch, even after resetting all settings, and even though I have a user name and password, whenever I need to update apps it shows his previous user name, and is asking for his password. How do I fix that?

dom59 wrote:
Ok, when I go into my Apple ID account, everything looks right. It does show my user name. It's only on the iPod that it shows my husband's previous user name, and it asks for his password. Everything in iTunes and my account looks right. The issue only seems to be with the actual device, iPod Touch 4th gen.
There is more than one way to access the Apps Store and the iTunes store. One is via iTunes on your computer, and the other is via the apps on your iPod.
Just because you are logged in on your computer does not mean you are logged in on your iPod.
The reason your husband's user name comes up is because he was the last one to log on. You can change that by going to Settings>Store. Tap the Apple ID, Tap Sign Out, Tap Sign In, Tap Use Existing Appel ID, enter your e-mail address and Apple ID password, and tap OK.

My iPad has stopped rotating, I've reset all settings and reset my iPad with no change, how do I fix this problem please?

My iPad has stopped rotating, I've reset all settings and reset my iPad with no change, how do I fix this problem please?

You may want to try this:
1. Backup iPad
2. Setup iPad as new. Settings>General>Reset>Erase all content and settings
3. Test iPad thoroughly
4. If everything is fine, restore backup to iPad

HT201363 Reset All Settings how to fix it. I forgot my password

My ipad mini gettings *****. Everytime I open application like facebook after 3 minutes or 5 minutes something like that the application is deliberately closes. My choice is to reset the ipad but my password didn't work out. General>Reset>Reset All Settings (everytime I put my password it didn't work out. Maybe I forgot my old password or what. Someone please help me how to fix it. its really annoying. I need some opinions/solutions how to reset my ipad mini. My IOS firmware is 7.1 (11D167) and I never back up my ipad in Itunes. please help me. Thanks! God bless

It certainly sounds like you are encountering an Activation Lock. The original Apple ID and password must be used to do a reset, or the iPad will not be useable.
This explains:
http://support.apple.com/kb/HT5818
If you cannot come up with the original Apple ID and password, you have an expensive paperweight.

Reset all settings - IPhone 4

If I click on reset all settings on my Iphone 4 will I lose all my contacts? I haven't backed up yet to Itunes as the IPhone is new today. I plugged Iphone into Itunes and instead of 'registering' it as a New Iphone I made the mistake of restoring to my existing Ipod Touch. Now the phone thinks it is my Itouch and I want to try and fix that. Anyone help please??

I got a new iPhone today. When i connected it to iTunes for the first time I made the mistake of selecting restore from iPod touch rather than setting it up as a new iPhone. The iPhone now thinks it's my itouch! I guess I cd just go back into iTunes and rename it?? Bit cross with myself as should have registered it as a new iPhone!

Those Who Got 'Reset All Settings' to Fix the Proximity Sensor Issue...

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