Thunderbird fails to download and open JPEG files & Doc files

Using version 31.1.1.. Thunderbird cannot download and open JPEG and Doc files. TB opens pub files, xls, PDF files and some others but not primarily JPEG and Doc files.
I get a message saying "download failed due to unknown error, please try again"
Any help would be appreciated.
Richard G.

Tools menu (Alt+T) > options > attachments and delete any information stored there for JPEC and doc file.

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