Thunderbolt Firmware 1.1 will not update from 1.0.9 to fix Black screen problem

Can't install the firmware 1.1 fix for black screen problem. I get the following: Has anyone solved how to get around this?

Restoring often solves these problems - sometimes requiring as a new phone. The settings a sometimes data get currupted during update. If you go back in the archives of this forum, you find the same problems reported after EVERY update since the original iPhone was released.
Note that if you "modified", unlocked or hacked your phone in any way - a reason many stayed on 3.0.1 - updating USUALLY does theses things, if not completely bricking the phone.

Similar Messages

IPad 2 will not update from version 4.3.5 (8L1).

I got an iPad 2 from work and it will not update from version 4.3.5. There isn't even a software update option in settings. I have reset and erased it a few times, and still no update option. I have plugged it into my computer to try to update it that way and every time iTunes prompts me to download and update the latest version, it loads for a few seconds and then I get an iTunes message that says "The IPad software update server could not be contacted. Make sure your network settings are correct and your newtwork connection is active, or try again later." the network connection IS active, I can use safari, and I have "tried again later" and still no update. PLEASE HELP!

Naalamc wrote:
It's an ASUS, Windows 8, Version 11.1.3.8
Thank you.
Your iPad has iOS 4... See Here > http://support.apple.com/kb/HT4972
OR...
Connect to iTunes on the computer you usually Sync with and “ Check for Updates “...
See the Using iTunes Section Here...
How to update your iPhone, iPad, or iPod touch

HT201210 My ipod touch 2 gen will not update from IOS 4.2.1

My Ipod 2Gen will not update from IOS 4.2.1 keeps saying this is the most up to date software. Does the 2 Gen Ipod not allow anything higher than 4.2.1. HELP PLEASE!!!!

iOS 4.2.1 is the highest supported iOS version for the iPod Touch 2nd Generation.

My iPhone will not update from version 4.1

My iPhone will not update from version 4.1, everytime I try to update on the iTunes iPhone screen, the response says "your iTunes version is current"....I am not trying to update iTunes, I just want to update my iPhone. How do I fix this?

You must purchase 10.5.8 from an Apple store, either in person or online. You can also update to 10.6.8 (Snow Leopard) if you have an Intel Mac. The current version is Lion, (10.7), but you must have Snow Leopard installed to upgrade to Lion. You also need an Intel Mac.

My iphone will not turn on.... it froze earlier today and now it will not turn on all i get is a black screen with the apple symbol every once in awhile... also it will not connect to my computer so i can reset it to factory settings

My iphone will not turn on.... it froze earlier today and now it will not turn on all i get is a black screen with the apple symbol every once in awhile... also it will not connect to my computer so i can reset it to factory settings

Sammyhunter lets get you back in action! Has there been any physical/water damage to the device? Try pressing and holding the home and power button together. Once the Apple symbol appears release both buttons. Keep us posted!
AshleyS_VZW
Follow us on Twitter @VZWSupport

Lync 2013 Photos will not update from AD

I recently joined a company who has Lync 2013, Exchange 2010 and AD is at a 2003 functional level. We are experiencing issues where Lync photos are not updating from AD correctly. I have checked the pre-reqs; Replicate this attribute to the Global
Catalog is set for the ThumbnailPhoto attribute. We are also forcing photos from AD only (or no photo) by setting the following:
"Set-CsClientPolicy -Identity PhotosControl -DisplayPhoto PhotosFromADOnly"
and finally we are setting the photo in ad using:
"Import-RecipientDataProperty -Identity "Test User" -Picture -FileData ([Byte[]]$(Get-Content -Path "C:\pictures\testuser.jpg" -Encoding Byte -ReadCount 0))"
The pictures being uploaded are under 10KB and update within Outlook but never updates on Lync. I have also manually tried running the "Update-CsAddressBook" command from Lync and waiting 24hours + but the photo will not update in Lync. I have
also tried a 3rd party utility that grabs the attribute directly from each DC individually and each node is displaying the correct photo. Any Ideas?
EDIT: I did some more testing and can say with quite a bit of certainty there is something not quite right on the Lync side of things. I started with the company over a month ago and although users can see my original photo that was added to AD, I myself
do not even see it loaded in my client yet. I've completly dumped my local Lync cache but no change. Is there a specific Lync Server service that handles retrieving/pushing photos to the Lync clients?

Thank you so much for your reply, it was very helpful in understanding how the service is suppose to work however I have still not been able to correct the issue.
What I have found by using your article may have narrowed down the scope of the problem. I was able to find that on our Lync file store, the cached contacts/photos are being updated daily (as expected) and actually contain the correct photos. I confirmed
this be using abserver.exe on the .lsabs file and then locating the contactID for a few users I know are not updating properly. Once I have their contact ID I simply look for their .photo file in the cached files, copy it out to a different location and change
it to a .jpeg. To my surprise the photos are actually the correctly updated ones, so why are these no getting to the users/clients? I have gone through and deleted my local cache folder as well as the registry key HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Lync
but unfortunately no change on my Client. I still see these users original photos.
Another piece of the puzzle; We are also working on letting mobile devices connect to our Lync infrasructure as well. This is not fully functional yet however during my testing I did get Lync client for android running for a little while and low and behold
the pictures are actually correct on my mobile device!! Surely this must give some kind of clue?
We are planning to upgrade Exchange from 2010 to 2013 and I hoping that leveraging the HiDef photo capabilities for Lync 2013 with Exchange 2013 may fix this issue. What do you guys think?
More info on the environment:
4 main sites + remote users
~7DC's - 2003 DFL (1 at each site + a few at HQ)
3 Lync Front end servers (2013) (All located at central HQ)
2 Lync edge server (2013) (All located at central HQ)
1 - 2010 Exchange server (Located at central HQ)
2013 Lync Client version 15.0.4675.1000 MSO 15.0.4675.1002 64bit
About 100 HP 4110 Lync Edition Desk phones
Users's workstations are either Windows 7 Enterprise or Windows 8.1 Enterprise

I have a 2010 macbook pro 2010 13.3" laptop that will not update from 10.6.3

I have an Apple macBook pro that will not update at all. It is a 13.3 model the initial load is 10.6.3. The battery is dead as well and the pram seems to not hold as well, time reset even when plugged in on restart. any update leads to the spinning wheel freezing, and i mean freeze even the dvd drive stops working completely. Any ideas?

You can update to higher versions of Snow Leopard by applying the combo updates, anyway. Your predicament may come from the fact that a prior update didn't install properly, and is blocking the install of other updates. You should download the combo updates from Apple's website, and apply them.
You'll find the 10.6.8 update here. You'll still have to apply the various security updates that have been released since, if any.

Does anyone know why my 2nd gen iPod calendars will not update from my Macbook pro starting as of Oct. 20, 2012? I tried restoring to factory settings and genius's did DFR type restore....no results.

As of Oct 20, 2012, my calendars will not load from my Macbook Pro to my iPod. Tried resetting to factory settings and installing just my work calendar... unsuccessful. Genius at my Apple store tried a DFR (?) type reset... still no calendars. All other functions of the iPod is working fine. Any suggestions?

10.8.2. And I have been keeping up with updates, but I thought they all involved fixes to Logic Pro and Aperture (but there may have been an update to OXS...is there any way to see when fixes were released?) The Genius's at our store were stumped and told me to contact Apple.... but without Apple care, I will be charged a fee.... and my iPod is in pristine shape. Is there a way to request Technical support for a problem they are possibly causing?

No matter what I try, Camera Raw will not update from 8.3 to 8.4.1 in PS CC

I've tried completely uninstalling Bridge and Photoshop CC and reinstalling and I'm still on Camera Raw 8.3.
It just will not update.
I also tried the link to manually install and it just says the patch is not applicable.
Any ideas why even after completely removing and reinstalling both Bridge and Photoshop my Camera Raw will not update?
Thanks

When I replied to your post, I was replying to an original post that came in via my e-mail today at 2:30 and was the most recent thing in the ACR forum and had remained unanswered for 1.5 hours, so I decided to reply. Had your post been put in a forum I subscribed to and happen to notice days ago, then I might have seen it, then, but didn't see it until this afternoon, and the e-mail version of your post only had the scant initial information, not the subsequent question and answer about your OS that you'd replied to on the other forum. So as you say, I had not read the thread, because it was on a forum I didn't subscribe to. So be shocked and perhaps awed as is necessary. My treat.
Second, I did make a typo when I said Win8/8/8.1 and it should have been Win7/8/8.1, which might have been deduced by the repeated 8, so you could have asked for clarification.
Seeing as you're on Windows 7 which ACR 8.4 should be compatible with, one minor detail is that I see in the compatible Lightroom 5.4 requirements that it needs Windows 7 Service Pack 1, which would mean you'd want to be caught up on your Windows Updates, which I would assume you'd be.
There are direct links to ACR 8.4(.1) on Jeff Tranberry's blog that are distinct for PS-CS6 and PS-CC so maybe that is what isn't right?
Keeping Photoshop Up-To-Date
You might check what version of PS-CC you have. 14.2.1 is the most current, and maybe that is prerequisite to ACR 8.4.1, I don't know.
If worse comes to worse, uninstall everything Adobe, then run the CS Cleaner then re-install CC Desktop and see what happens as you install PS-CC and it's updates. It may need to be run several times.
Once you're ready to retry your installs, you also might try to Quit CC Desktop and run it As Administrator in case there is a permissions issue.
The CS Cleaner can be found, here:
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

Epson Stylus Photo R2400 printer driver will not update from 2.53 to 3.0

I am having an issue with installing a print driver from Epson's web site. I do not have access to the print options or any other settings of the printer when i try to FILE>PRINT. The choices are crossed off the list and say "This panel is not compatible with your computer. Contact the printer manufacturer for the latest version of your printer software."
It says my driver is version 2.53, I installed the 3.0 Driver numerous times today, one of which was with an Epson tech support representative and their conclusion was that it is something wrong with my computer.
The printer prints and is recognized in the print & fax utility; i can add and remove it at will, but the 2.53 will not upgrade to 3.0.
Has anyone had this problem?

Hi Apos, and a warm welcome to the forums!
Is this the driver you got, v3.10...
http://tinyurl.com/cpj2un

HT1414 my Ipad will not open. All I have is a black screen. HELP!

My IPAD will not open. All I have is a blank screen. HELP!

Try a reset: hold down the home button along with the power button until you see the Apple, then let go

I bought a new mac with software installed and my username will not update from another account?

I recently bought an new power mac with Logic Pro and Final Cut Pro Installed.
When I updated to the new OS X operating system, they need to be updated as well. And will no longer work.
But it says it is on another account. Not sure what account. How do I find out what account they are on? How or can I do I move them into my other account?
The Power Mac is registered to the account I am logged in on.

Before buying a second-hand computer, you should have run Apple Diagnostics or the Apple Hardware Test, whichever is applicable.
The first thing to do after buying the computer is to erase the internal drive and install a clean copy of OS X. You—not the original owner—must do that. Changes made by Apple over the years have made this seemingly straightforward task very complex.
How you go about it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
It's unsafe, and may be unlawful, to use a computer with software installed by a previous owner.
1. If you don't own another Mac
a. If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller—not from eBay or anything of the kind. If the machine is very old and has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
b. If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for a MacBook Air. You should have received the media from the original owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To start up from an optical disc or a flash drive, insert it, then restart the computer and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
c. If the machine shipped with OS X 10.7 or later, you don't need media. It should start up in Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
d. Some 2010-2011 models shipped with OS X 10.6 and received a firmware update after 10.7 was released, enabling them to use Internet Recovery. If you have one of those models, you can't reinstall 10.6 even from the original media, and Internet Recovery will not work either without the original owner's Apple ID. In that case, contact Apple Support, or take the machine to an Apple Store or another authorized service provider to have the OS installed.
2. If you do own another Mac
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to prepare a USB device, then start up the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can start from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
3. Partition and install OS X
a. If you see a lock screen when trying to start up from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another service provider to be unlocked. You may be asked for proof of ownership.
b. Launch Disk Utility and select the icon of the internal drive—not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
c. An unusual problem may arise if all the following conditions apply:
          OS X 10.7 or later was installed by the previous owner
          The startup volume was encrypted with FileVault
          You're booted in Recovery mode (that is, not from a 10.6 installation disc)
In that case, you won't be able to unlock the volume or partition the drive without the FileVault password. Ask for guidance or see this discussion.
d. After partitioning, quit Disk Utility and run the OS X Installer. If you're installing a version of OS X acquired from the App Store, you will need the Apple ID and password that you used. When the installation is done, the system will automatically restart into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
e. Run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the original owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed—you have to repurchase them.
4. Other issues
a. If the original owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're irrevocably linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
b. If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
c. When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a lifetime limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an iCloud account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information. The setup limit doesn't apply to Apple ID accounts used for other services, such as the iTunes and Mac App Stores, or iMessage. You can create as many of those accounts as you like.

Adobe Reader will not update from 11.0.0.6 to 11.0.0.7

I have tried installing the update to my Windows 8.1 machine, but it fails every time. When I right click and run as administrator from the download, it extracts, then pops up with:
"The upgrade patch cannot be installed by the Windows Installer service because the program to be upgraded may be missing, or the upgrade patch may update a different version of the program. Verify that the program to be upgraded exists on your computer and that you have the correct upgrade patch."
From the Adobe ARM.log, there is an ERROR_SUCCESS that tells me it stayed at version 11.0.0.6.
From the AdobeSFX.log, there is a "Program finished with exit code:1642". (Which just tells me the same thing as the error pop up box.)
From the MSI Installation log there is this:
: Unknown\Absent: {AC76BA86-7AD7-0000-2550-7A8C40011007} - C:\ProgramData\Adobe\Setup\{AC76BA86-7AD7-1033-7B44-AB0000000001}\RDC\AdbeRdrUpd11007.msp
The upgrade cannot be installed by the Windows Installer service because the program to be upgraded may be missing, or the upgrade may update a different version of the program. Verify that the program to be upgraded exists on your computer and that you have the correct upgrade.
C:\Windows\Installer\2f8d0.msi
: Product: Adobe Reader XI (11.0.06) - Update '{AC76BA86-7AD7-0000-2550-7A8C40011007}' could not be installed. Error code 1642. Additional information is available in the log file C:\Users\ADMINK~1\AppData\Local\Temp\MSIcd3b7.LOG.
: Windows Installer installed an update. Product Name: Adobe Reader XI (11.0.06). Product Version: 11.0.06. Product Language: 1033. Manufacturer: Adobe Systems Incorporated. Update Name: {AC76BA86-7AD7-0000-2550-7A8C40011007}. Installation success or error status: 1642.
: Note: 1: 1708
: Product: Adobe Reader XI (11.0.06) -- Installation failed.
: Windows Installer installed the product. Product Name: Adobe Reader XI (11.0.06). Product Version: 11.0.06. Product Language: 1033. Manufacturer: Adobe Systems Incorporated. Installation success or error status: 1642.
: MainEngineThread is returning 1642
I am testing the update before doing an enterprise rollout to Win8 and Win7 machines. I have tried the standalone update on other computers (Win7 and Win8) and I cannot get it to update.
I downloaded from here: Adobe - Adobe Reader Distribution Selecting Windows 8, English, and 11.0.0.7
From Administrative Command Line:
AdbeRdr11007_en_US.exe -nos_oC:\Users\$$$$$$$\Desktop\Reader -nos_ne
msiexec /a C:\Users\$$$$$$$\Desktop\Reader\Acroread.msi network location: \\$$$$$$$\apps\adobe\reader11_0_0_7\
msiexec /a \\$$$$$$$\apps\adobe\reader11_0_0_7\AcroRead.msi /p C:\Users\$$$$$$$\Desktop\Reader\AdbeRdrUpd11007.msp
This is not working either - which is not surprising considering that the update itself will not run. I can only guess that somehow the 11.0.0.6 update was incorrect somehow, but I have been using the same process to update the machines for more than 5 update cycles, so I am not sure what might have changed.
The point is, I do not want to do a complete uninstall and clean install on all of the machines in the company. Can anyone give direction with this?

I disagree about corrupted install. Every 11.0.6 pc in my enterprise also cannot upgrade to 11.0.7. We make AIPs following the same process for each patch. Something is not right with 11.0.7 MUI. I can create the AIP for 11.0.7 but cannot get the GPO to upgrade previous installations. I think something is seriously wrong with the 11.0.7 MUI msp
The upgrade cannot be installed by the Windows Installer service because the program to be upgraded may be missing, or the upgrade may update a different version of the program. Verify that the program to be upgraded exists on your computer and that you have the correct upgrade.
I am using the 11.0 MUI installer to create the AIP and then I patch the AIP with 11.0.7 MUI .msp file per normal practice like I always do. I am able to sucessfully create the 11.0.7 AIP without errors but none of my 11.0.6 MUI clients will upgrade successfully and are left at 11.0.6.
Something is broken with the 11.0.7 MUI .msp file.
Like I said, we do this the same way each time depending on quarterly update or security update and it ALWAYS works fine. This is well documented. We are following the exact same steps and something is seriously wrong with the new 11.0.7 MUI .msp file. It will not properly upgrade 11.0.6 MUI installations.
We are using the 11.0 MUI as the base for slipstreaming the new 11.0.7 MUI patch.
STEPS:
1. Download AdbeRdr11000_mui_std.zip and extract to temp directory.
2. Run: msiexec /a c:\aip\temp\acroread.msi TARGETDIR="c:\aip\11.0.7"
3. Copy the AdbeRdrUpd11007_MUI.msp patch to c:\aip\11.0.7\
4. Run: msiexec /a c:\aip\11.0.7\acroread.msi /p c:\aip\11.0.7\AdbeRdrUpd11007_MUI.msp
5. Choose c:\aip\11.0.7 as the installation folder
6. When completed Copy c:\aip\11.0.7 to \\servername\AIP\
7. Configure GPO to upgrade over the top of existing installation of previous GPO 11.0.6 MUI using the correct UNC folder
This has worked every time other than this 11.0.7 MUI msp file. It will not upgrade 11.0.6 installations.

Some TestStand sequences will not update from 3.5 to 4.0

I am attempting to update TestStand projects from TS3.5 to TS4.0. When I try to update files using the Sequence File Converter in TS4.0, I get the following message for one of the sequence files:
Failed to update file: Affirm IGBT-Simmer Board Test.seq
SetIsInstalledType is only for types
The sequence file 'C:\Code\Affirm test Code\Affirm IGBT-Simmer Board Test Stand Application\Affirm IGBT-Simmer Board Test.seq' could not be loaded.
The other 8 sequence files in this project (workspace) converted with no problem.

This sequence will not open in TS4.0, but if I change the active TestStand version to 3.5, I can open this .seq file with no problem.
The sequence file is attached.
Attachments:
Affirm IGBT-Simmer Board Test1.seq ‏137 KB

New Droid Razr M will not update from 4.0.4 to 4.1, what to do?

My new Razr M will not download the OTA update to 4.1. It states that the download is available, and after 5 minutes or so has an error and says it will "resume download shortly" where it remains indefinitely. Or it will say "unexpected error" and to try again later. The update says it is 98.12.4.en.US (254.1 mb).
I have tried clearing the cache, multiple power cycles, trying it on wifi and 4G all with no success. Should I do a factory reset on the phone? Is there somewhere I can download this update to external memory? Any information would be greatly appreciated as the download icon in the notification bar is extremely annoying and I feel as if it is mocking me.

I have found the solution, which may work for other phones as well after dealing with the helpful tech support of Motorola. First download the motorola device manager and install that. Turn the wifi, gps, and mobile data off from your device and than connect the phone via USB. Once you do, the program will check for updates and will download the update to your computer and than transfer it to the phone. Hope this will save somebody the headache it caused me!

Thunderbolt Firmware 1.1 will not update from 1.0.9 to fix Black screen problem

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