Time Capsule and external 2 tb drive

I am trying to connect a 2 tb seagate free agent desk external drive for mac to my time capsule through the USB port. I would like to have additional memory available for the three macs on the home network. Everything works fine for 15 mins or so and then the drive and the time capsule seem to hang. I can no longer see the external dive or connect to the time capsule. I have to restart the time capsule and the drive. (the network stays connected however).
I talked to apple support they tell me that they only support the time capsule not what is connected to it. Seagate says that they only support direct connection to the Mac pc not a network device......any help would be greatly apreciated.

Hi, and welcome to the forums.
Be sure the drive is formatted right (it sounds like it probably is, but double-check it). It's usually best to completely erase and reformat an external, to get rid of the often-problematic software that comes with them.
That drive has it's own power supply, doesn't it? It should work without a powered USB hub, but that's a possibility.
WD's don't have the best reputation here; among other things, some of them have a built-in sleep or "spin down" mode that doesn't always wake or spin back up properly. We see this mostly when they're attached directly, but it's quite possible you're having the same problem.
You might want to try using the drive temporarily while connected directly to your Mac; if the problem persists, then it's something to do with the drive's hardware or firmware.
Also check WD's site for any driver or firmware updates for it.

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    Emma1609 wrote:
    Hi,
    hi emma, and welcome to discussions
    Once the external HD is turned on my Time Capsule is not longer recognized. I can't connect to Time Capsule and make any backups. It is also no longer appearing in the Airport settings.
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    But reading all the posts in the communities it seems like that the Time Capsule can hold some space as an external drive but then if the TC starts to reach its maximum capacity it would delete the stored data.
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    read these hypertexts and then you'll determine its a no no...different file system.
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  • Question on Time Capsule and external USB HDD

    Hello everyone,
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  • Time Capsule and external Hard Disc

    Hi,
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    Emma1609 wrote:
    Hi,
    hi emma, and welcome to discussions
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    you could try a power cycle on your devices. turn off modem, TC, and HD for, say, 10 minutes. turn the modem back on for 2 minutes, followed by the HD, followed by the TC.
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    D/FW wrote:
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  • Time capsule and external hard drive

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