Time Capsule and Verizon's FIOS Service

I subscribe to Verizon and use their router to access the internet. I am considering purchasing Time Capsule, but am not sure how I should configure it with Verizon's Actiontec router or will Time Capsule replace it? I would appreciate any advice.

You might get more response to your post from the Time Capsule Forum.
Joe

Similar Messages

Time Capsule and Verizon FIOS

A few years ago my Actiontec router for Verizon FIOS died and they wanted me to pay for another one. Instead of buying a new Actiontec router I bought a Time Capule. I have had no problems until yesterday. My time capsule had a solid amber color and the amber color did not go away no matter what I did. I took ethernet cable from the Time Capsule and plugged it into my iMac and I no problems accessing the internet.
I should not have to set up a PPoE connection because I can remove the ethernet cable from the TC and plug it into my mac directly and access the internet with no problems. (I had Verizon DSL some time ago.)
I went out today an bought a new Time Capsule (4th gen). I came home and plugged the ethernet cable to the WAN Port and turned it on. I ran the airport utility and configured it. The TC rebooted and came up with a green light, but I had a problem. I could not access the internet.
Here are some of my settings taken from the airport utility.
Status: normal
Version 7.5.2
Wireless Mode: create a wireless mode
Allow this network to be extended.
Connect Using: ethernet
Configure IPv4: Using DHCP
IP Address: 169.xxx.xxx.xxx ( a real IP Address)
subnet mask: 255.255.255.255
Ethernet WAN Port: Automatic (Default)
When I look at my network settings when the ethernet cable is plugged directly into my mac, I get these values:
IP Address: 173.xxx.xxx.xxx
Subnet mask 255.255.255.0
Router: 173.xxx.xxx.xxx
There are DNS entries
I know human error is involved (mine). Did I miss something?

A few years ago my Actiontec router for Verizon FIOS died and they wanted me to pay for another one. Instead of buying a new Actiontec router I bought a Time Capule. I have had no problems until yesterday. My time capsule had a solid amber color and the amber color did not go away no matter what I did. I took ethernet cable from the Time Capsule and plugged it into my iMac and I no problems accessing the internet.
I should not have to set up a PPoE connection because I can remove the ethernet cable from the TC and plug it into my mac directly and access the internet with no problems. (I had Verizon DSL some time ago.)
I went out today an bought a new Time Capsule (4th gen). I came home and plugged the ethernet cable to the WAN Port and turned it on. I ran the airport utility and configured it. The TC rebooted and came up with a green light, but I had a problem. I could not access the internet.
Here are some of my settings taken from the airport utility.
Status: normal
Version 7.5.2
Wireless Mode: create a wireless mode
Allow this network to be extended.
Connect Using: ethernet
Configure IPv4: Using DHCP
IP Address: 169.xxx.xxx.xxx ( a real IP Address)
subnet mask: 255.255.255.255
Ethernet WAN Port: Automatic (Default)
When I look at my network settings when the ethernet cable is plugged directly into my mac, I get these values:
IP Address: 173.xxx.xxx.xxx
Subnet mask 255.255.255.0
Router: 173.xxx.xxx.xxx
There are DNS entries
I know human error is involved (mine). Did I miss something?

Time Capsule and Verizon Fios 9100EM Router

I am looking for fairly detailed instructions on how to turn off the wireless on the verizon router and use the Timecapsule to distribute IP addresses. In other words I want to use my Timecapsule as the main router and connect the verizon box to it as simply the modem. My router from verizon is model 9100EM. I'm not great at this kind of stuff and any help would be great.
Thanks.

Open Macintosh HD > Applications > Utilities > AirPort Utility
Click on the Time Capsule icon, then click Edit
Click the Network tab at the top of the next window
Insure that the setting for Router Mode = Off (Bridge Mode)
Click Update and allow a full minute for the Time Capsule to restart
Very important......
Power off both the Verizon modem/router and the Time Capsule
Wait a minute or two
Start up the Verizon modem/router first and allow it to run a full minute
Then start up the Time Capsule

Has anyone hooked up Time Capsule on VERIZON'S FIOS?

I'm thinking of adding a 2 TB Time Capsule as a wireless backup drive, and using it for my wireless 5 gig Communication hub?

Sure.. do a search for FIOS here. lots of posts..
It will be fine in bridge.. plugged into the Fios router.

Slingbox, Time Capsule and Verizon router setup

So here is my setup:
Verizon router with wireless ON. Time capsule set to share an IP address(not in Bridge mode). This gives me the double NAT error message.
Sling catcher hooked into the Time capsule on one end and to the Slingbox on the other.
So, I hooked the slingbox up to the verizon router, configured it. Then hooked the sling catcher to the TM and ran setup again. Set up port forwarding per the instructions. Things seem to work fine, although under the slingbox directory it says that I am not set up for internet viewing.
However, i CAN connect via wifi and over 3g on my iphone fine. With WIFI, I am using my Time capule for wireless not the verizon wifi. The last time I tried to turn off the verizon wifi i don't think the slingbox worked. The last time I tried to set up the time capule under bridge mode the slingbox did not work. If I am in bridge mode there is no option to setup port forwarding.
So I know that my setup is not correct but it is working. The problem is the speeds. I have a slingbox pro- getting about 1200-1400 kbs over the internet, and about 500-550 over wifi on the iphone. I'm getting about 450-550 over 3g on the iphone. This seems too slow.
Any suggestions?

Open Macintosh HD > Applications > Utilities > AirPort Utility
Click on the Time Capsule icon, then click Edit
Click the Network tab at the top of the next window
Insure that the setting for Router Mode = Off (Bridge Mode)
Click Update and allow a full minute for the Time Capsule to restart
Very important......
Power off both the Verizon modem/router and the Time Capsule
Wait a minute or two
Start up the Verizon modem/router first and allow it to run a full minute
Then start up the Time Capsule

Time Capsule and Verizon MIFI

I have Verizon MIFI into our home for internet connection. How can I use this with the Apple Time Capsule?
Any inputs would be greatly appreciated.

Check with Verizon for an adapter that would allow the MiFi to connect to the Time Capsule using a wired Ethernet connection.
That is the only way that the Time Capsule can connect.

HT1178 Time Capsule and Verizon MiFi?

How do I set up my Time Capsule if the only internet we have is a portable Verizon MiFi?

I believe you cannot. MiFi does not have a USB connection for the external Hartd disc.
You could try to find a wireless Router which has a Lan connection, like this http://www.routeripaddress.com/routers/2012/huawei-d100_default_settings.html

Verizon FIOS, Time Capsule, and Airport Express - How to Extend Network

OK, I just got Verizon FIOS (TV, Internet, and phone). Don't care for the wireless router that is required to be used with it (want 802.11n and Time Capsule). I turned of the wireless on the Verizon FIOS router and installed a Time Capsule in Bridge Mode, which is how the Verizon rep told me to install it. As I understand it, the Verizon FIOS router is still handling DHCP, NAT, etc. I would like to extend the wireless network to reach some dead spots in my house. I have read that the Airport Express can be used to extend a wireless network from an Airport Extreme or Time Capsule, but it appears that I need to set up a WDS with the Time Capsule as the base station, which is apparently not possible on the Time Capsule in Bridge Mode. I am desperately seeking any advice on how to use Verizon FIOS, my Time Capsule, and extend the wireless network to reach the farther corners of the house. I am using a Macbook and a Thinkpad as well as an iPhone on the wireless network with a Dell desktop connected to the Time Capsule via Ethernet. Any help or suggestions would be greatly appreciated. Before I switched, I had Cox Cable with a Buffalo wireless router and it had great range. Now I seem to be in a worse situation from a wireless perspective with higher TV and Internet quality. Thanks in advance.

Welcome to the discussions!
+I would like to extend the wireless network to reach some dead spots in my house. I have read that the Airport Express can be used to extend a wireless network from an Airport Extreme or Time Capsule, but it appears that I need to set up a WDS with the Time Capsule as the base station, which is apparently not possible on the Time Capsule in Bridge Mode+
If you have an AirPort Express(n), you can configure it to "extend a wireless network". This is a more efficient way to add additional wireless coverage (and much easier to configure than a WDS arrangement).
However, if you have an older "b/g" AirPort Express, you must use the WDS configuration method with this device and the Time Capsule if you want to increase your wireless coverage.

Time Capsule and SLOW bandwidth with Verizon FIOS?????

Ok I have had verizon FIOS and my time capsule for almost 3 years. All running latest firmware updates (which might be the problem with the TC). For the last couple years it has been a blazing fast setup and I have a ps3, imac, macbook pro, apple tv, iphone, ipad, etc all hooked up to my network.
Then 5 days ago I buy a new Imac and the firmware update for the TC. Now the bandwidth in my house has dropped to crap. I have directly connected to the FIOS router with ethernet and its like 20 megs per second down and10 up, but when I connect my time capsule back up and go from there it is like 4 down and 3 up? It was NEVER like this before....any ideas or suggestions?

Welcome to the discussion area!
Things were fine before two changes occurred on your network. So, it might be logical to try to isolate one thing or the other to arrive at a possible cause for your network slowdown.
You need to completely power cycle the entire network after you make any change on a network, whether that be adding a new device (the iMac) or making another change (the firmware update).
Power everything off...modem, routers, computers, consoles, printers, etc., the order is not important. Wait 5 minutes. Then power up your modem first and let it run for 5 minutes by itself. Power up the next device connected to the modem (probably your Time Capsule) the same way. Power up the next device the same way, etc. until everything is powered back up.
What are your results?
If things are still slow, remove one of the things that you changed on your network...the iMac...by powering it off, restarting your network again (the extended power off above is not necessary) and then checking the network again.
Any change?
If no change on the iMac test, then the other variable on your network is the firmware update. It's unlikely...+but possible+...that the firmware update changed something in the interaction between your Time Capsule and FIOS router, so something is not functioning quite correctly. Things like this can happen with firmware updates because while Apple knows what works among their own products; they cannot know what works in every instance when another product interfaces with one of of theirs.
It should be possible to rollback the firmware on your Time Capsule to the previous version if you want to try that approach. There's no guarantee of course, that this will help either. Post back if you want to try this.

Time Capsule and time machine with third party router

Hi,
This is the first time I use this site.
I have over three years old Mackbook.
APP has expired.
Now I want to know how to set up time capsule in a new environment.
I moved from Australian and Singapore.
I was using Time Capsule and Airport Extreme in Australia.
I have moved to Singapore.
I am using router provided by Singtell(Singapore Telecommunication). I do not have an Airport Extreme anymore. My housemate and I are using wireless internet-sharing. Needless to say that internet provider is SingTell.
Now I would like to know how to use time capsule and time machine with the network created with a router provided by SingTell.
What I did so far is;
Connected the time capsule to the power point.
Orange lamp lit and flashed for a few second and stop. Orange lamp stayed on.
Apple Utility does not recognise Time Capsule.
I prefer to use it wirelessly.
There are only two USB cable ports installed.
One is used to synchronize iPhone.
Other is used for a printer.
but if it is not possible, wired would be OK.
MacBook 13 inch 2.0 GH Late 2006
I hope that someone able to give me an answer for this.
Cheers,
morepubholidays

In this case the apple support people reveal a truly poor understanding.
You must bridge something.. you either bridge the TC.. which 90% of people do.. or you bridge the dsl router.. which some people do manage to do.. You will have to look that up for your modem and check with verizon if they support pppoe authentication.
IMHO just bridge the TC as you were told not to do.. as they are simply wrong about that.
If you already tried this and it didn't work.. try again.. it is the correct approach.
You have no choice. But this time let me suggest you do it using the 5.6 airport utility.. as the apple toyland v6 airport utility is likely half your trouble.
So here is how to get the utility into your computer.
How to load 5.6 into ML.
1. Download 5.6 for Lion.
http://support.apple.com/kb/DL1482
Click to open the dmg but do not attempt to install the pkg.. it won't work anyway.
2. Download and install unpkg.
http://www.timdoug.com/unpkg/
Run unpkg on the desktop.. it is very simple.. drag the AirPortUtility56.pkg file over to unpkg.. and it will create a new directory of the same name on the desktop.. drill down.. applications utilities .. there lo and behold is Airport utility 5.6 .. drag it to your main utilities directory or just run it from current location.
You cannot uninstall 6.1 so don't try.. and you cannot or should not run them both at the same time.. so just ignore the toyland version.. the plastic hammer.. and start using 5.6.. a real tool.
For screen shots see this post.
https://discussions.apple.com/thread/4668746?tstart=0
Then open the manual setup on the 5.6 utility.. go to internet tab. Connection sharing.. off bridged mode.
Select this and update..
Then all your IP addresses will be wrong.. I suspect this is where things are going wrong.. and messing you up.
Once the TC is bridged.. turn off everything and restart.. in correct order.. modem.. TC.. client computers etc. 2min gap between each.

I have changed the name and password for my Time Capsule and now the Time Machine will not connect

Mac Book Pro
1TB Time Capsule.
Yesterday I changed the name and password on my time capsule and also the name and password of the wifi network as I was having problems with the speed of the internet when using Safari on any of my devices (1 Macbook pro, 1 macbook air, 27" iMac, iPhone and iPad) all other internet services were working fine (email etc.) This seems to have solved the problem.
However, since then, my time machine back ups will not reconnect and there is no option for me to reconnect to the existing back up for my macbook pro.
When I enter the time machine preferences it shows as below that there are no back ups.
Then, when I go to select a drive to use which should be the MacBook under the Backup disks the only option is for me to Remove Disk...
So, my question is, how do I reconnect to an existing Time Machine back up for my MacBook pro as I really do not want to erase and start all over again.
Warning - In my naiveté, I did click on the MacBook in 'Available Disks' but I got the impression that it was about to start a whole new back up and not work with the existing one.
(And does anybody have an inkling as to why there was a problem with Safari on all my devices? I downloaded Google Chrome and that worked fine).

Simply reset the Time Machine.
See A4 here http://pondini.org/TM/Troubleshooting.html
You can then mount the TC disk in finder after you reboot the computer.
You should be able to reselect the TC disk and then it will say it is going to start a new backup.
Ignore this.. when the TM actually loads the TC disk it will discover the existing backup and continue the backup.. but it will give no hint until it actually starts that it won't start a new backup. you just have to believe it won't.. and mostly it works..
Please also install the widget A1 so you have some idea what TM is doing.

Please Help - Time Capsule and External hard drive Issues

Recently, I switched from Comcast to AT&T uverse as my internet provider and I started experiencing problems.
(1) I have a 4th generation Apple Time Capsule which I am using as my router.
(2) Connected to the Apple Time Capsule - USB - is an external hard drive (not for backup with Time Machine.)
(3) I have a 2011 Macbook pro which I use to access my file on my time capsule and external hard drive.
(4) I had been using my AT&T portable Hotspot from my cell phone to get internet access on my MacBook pro from remote locations to gain access to my external hard drive which is attached to the time capsule.
(5) On August 2, 2014, I switched from Comcast to AT&T and had the AT&T turn off the router function. (I have been using the router from my apple time capsule)
(6) Under Network I switched to bridge mode.
(7) And since August 2, 2014 my time capsule has not been backup.
THE PROBLEM - I need to be able to use the hotspot function from my cell phone to gain access on the external hard drive using my MacBook Pro which I was able to do before. Now it is showing time capsule under finder but unable to connect.
Do I need to reset my Time Capsule since I have a new service provider. Everything else works fine - meaning able to get internet signal but unable to access my external hard drive and backup my time capsule. Please HELP.

(5) On August 2, 2014, I switched from Comcast to AT&T and had the AT&T turn off the router function. (I have been using the router from my apple time capsule)
(6) Under Network I switched to bridge mode.
(7) And since August 2, 2014 my time capsule has not been backup.
If you got ATT to turn off router function in their modem..
Then 6. is wrong.. You cannot have the Network switched to bridge mode..
You must have it set to dhcp and nat.
That is also why you cannot backup.. the TC is off the network.
Please change back to router mode in the TC.
Ensure the internet tab shows dhcp and you create a wireless network.
Then power down the TC... power down the ATT modem.. wait about 20min (you can try 5min.. but it might not be long enough).
Power up the ATT modem.. wait 2min for things to flash lights in de right blinkin order.. then start the TC.
Open the airport utility and make sure your TC captured the public IP and is now working as the router.
That should fix that end of it.. the hotspot end??
Tell us what happens.

How To Use Your Own Router with Out Loosing Verizon's FIOS Services

How to use your own router with Verizon’s FIOS Service
First, you need a basic understanding of how FIOS works but unfortunately there are two types of FIOS systems out there. All of the systems utilize a fiber optic cable to bring TV, phone and internet to your location over one optic cable. In addition these systems provide interactivity including widgets, remote DVR, movies on demand and so forth via an IP (Internet Protocol) signal. Your STB (Set Tip Box) requires both a video and IP signal. The IP signal is necessary for all of the aforementioned interactivity. The fiber cable terminates at the Optical Network Terminal or ONT for short. The ONT converts the optics into a digital signal that can be utilized by ones equipment. From the ONT your video, phone and internet are provided to the location. This is where things can differ as the internet signal can be provided via a coaxial (MoCA or Multimedia over Coax Alliance) or RJ45 Cat5 (Ethernet) cable. It is important to identify and understand the differences of these two setups. In my case I have my internet entering via Ethernet cable, which in my humble opinion makes things a heck of a lot easier.
How does one tell the difference? In most cases it’s rather simple; just look at the Verizon’s router WAN (Wide Area Network) Port. Does it have a RJ45 (Ethernet) or Coax (TV cable Cord) going to it? If the router’s WAN port doesn’t have a coaxial connector then one will need to convert the MoCA signal into a usable Ethernet signal that routers understand. The easiest way is to use Verizon’s router as a bridge. In this method the Verizon’s router simply converts the signal and passes it along to your own router. The challenge is to try to maintain the interactivity that FIOS TV provides. Because of this one needs to supply the IP routed signal back to the FIOS router. There are multiple methods for doing this and I would recommend investigates which one make the most sense.
In my particular case the IP signal was provided by Ethernet. Again there are various ways of installing one’s own router. The hardest is to utilize Verizon’s router as a bridge. This setup requires configuring Verizon’s router as a bridge and also creating a VLAN (Virtual Local Area Networks). In addition one needs to set up their own router so it will work with the various routing tables and networks. For me this is too complex for the average person and it can be difficult to trouble shoot if something goes wrong. Please consider that Verizon will not support utilizing third party routers.
The easier method is to request an Ethernet signal (if you don’t already have one) from their ONT. I would highly recommend getting your hands on a NIM or Network Interface Module. This device is used to convert Ethernet to Coaxial so it can be fed back to your STBs. These can be purchased online and Verizon technicians can be a valuable resource with these sorts of acquisition. At the very least they can point you to the right direction. Once you have a NIM the rest is rather simple.
Log into the current Verizon Router.
Located the router’s MAC address and copy it down.
Go to the port forwarding section and copy down the Applied Rules.
Example:
Network Computer/Device: 192.168.1.100:63145
Application & Ports Forward: Application UDP Any -> 6347
Note: There may be up to three entries for each one of your Set Top Boxes.
Look at your current device list, typically found on the home screen. Copy down your STB MAC and IP address.
Example:
IP-STB1
Connection Type: Ethernet
* IP Address: 192.168.1.100
IP Address Allocation: DHCP
*MAC Address:                07:73:fFe:ad:8b:3f
* Things you will need to write down
Go to the network section and look for the main Ethernet connection. Select this and then select more setting, typically found at the bottom. Release the current lease.
Remove the Verizon router
Install your router
Connect the NIM by plugging in an Ethernet from one of the routers LAN (Local Area Network) ports to your NIM. Then connect the coax cable, the same cable that was used by Verizon router.
Set you DHCP routing IP pool to accommodate Verizon’s STB IP’s (note their IP’s start at 192.168.1.100)
Go to DHCP section and reserve the STB IP’s by inserting the IP’s and MAC addresses. This shall ensure that nothing else utilizes the same IPs as the STBs thereby preventing IP address conflict.
Add the port forwards from Step 5 above.
Clone Verizon’s Mac Address utilizing the info from step 2
Finish setting up the router in typical fashion.
Unplug and re-plugin your STB’s and test functionality. It’s best to try using a widget or Movie on demand function.
Note: if the new router can net get an internet signal contact Verizon’s support and have them release the IP and reset the ONT.
EVERYTHING should be working at this point.

3 Go to the port forwarding section and copy down the Applied Rules.
Example:
Network Computer/Device: 192.168.1.100:63145
Application & Ports Forward: Application UDP Any -> 6347
Note: There may be up to three entries for each one of your Set Top Boxes.G
Your display obviously is not like mine as mine does not dosplay the port associated with the ip address
whatever, the STB's start at 192.168.1.100 and icement by 1 for each
the port addr's will be 63145 alo incrementing by 1
there is 1 entry for each in my pf list
however each ip addr also has a port entry starting at 35000 also incrementing by 1 for each ip addr
For some unknow reason these are duplicated e.g I appear to have 11 entries exaactly the same for each stb and as the fios services rules have no action switc there is nowhere to delete the extraneous garbage.
Why do you clone the mac addr??

The hard drive on my Macbook Pro is getting full (mainly due to the size of my iTunes library). Can I store it on my time capsule and if so, how is it done ?

The hard drive on my Macbook Pro is getting full (mainly due to the size of my iTunes library). Can I store it on my time capsule and if so, how is it done ?

You can store your iTunes library on a Time Capsule. So that you can access on your local (home) network (I wouldn't recommend access via the internat), (off site.....to slow).
If you do decide to put your libray on Time Capsule I'd recommend doing this.
Option 1:
1. Don't use TC as a Backup (Time Machine).
2. Connect a USB drive to your TC or Computer and backup to the drive. Backup when a change is made to the library (adding Apps, Songs you get the idea).
Option 2: (What Im doing)
1.   Two Time Capsule's connected via ethernet cable (roaming mode, bridge).
2.   Use TC1 as a Time Machine backup
3.   Use TC2 as network drive. (The information on TC2 does NOT get backed up to TC1).
3a. Connect a USB, FW, drive to your desktop computer (if you have one) use SilverKeeper to schedule backups.       Silverkeeper will look at TC2 and back it up to a external or internal HD. I've been doing the or some time now. Or connect to your TC and do an archive.
I have this setup because I don't trust Cloud base services and I want access to my files (in Sync) on TC where ever I am, as long as there's a internet connection. It's expensive, but does exactly what I expect.
The most important thing is to safe guard your data in case of a failure.
In your situation it would probably be better to get a high speed SD or thumb drive, however I've never been successful in backing up those type of drives with TM. What ever you decide to do make sure you have a GOOD duplicate (backup).

Time Capsule and Xfinity Routers

I had been using a Time Capsule for a couple years: first with Comcast, then with ATT Uverse, and then back to Comcast. Last year the Time Capsule drive died so I bought a new 2TB Time Capsule. I have been having a recurring problem with this new Time Capsule where every day (usually between Noon and 4PM) the green light turns auburn, the Time Capsule seems to reset itself for 90 seconds or so, and then goes green again. Sometimes it happens late at night 2amish. This usually happens once per day, which in theory shouldn't be a major problem but when I work at home Noon-4PM is a problem. I never had this problem with my old Time Capsule or if it did the same thing it was resetting very late at night when I was asleep.
I called Apple tech support. They said it was a problem with the wifi on my Xfinity modem conflicting with the Time Capsule and I needed to get Xfinity to turn the Wifi off on the modem, which is a SMCD3GNV model. Xfinity told me that I can just use the button on the modem to turn off Wifi. I did. Same problem with the Time Capsule so I called Apple again. The next time Apple told me to have Comcast disable SSID on my modem and open all ports on the modem. Comcast disabled SSID but to have them talk me through opening all ports required paid customer support, and to be honest, I've not really found their service reps to be that smart. I am still experiencing the same problem with the Time Capsule (every day). I should add that the Wifi light is unlit on the Xfinity modem but when I login to the admin interface via my Web browser, I still see Wifi checked.
So, I have 3 questions:
(1) I saw in another thread that there are problems with the latest Time Capsules. Maybe this is a single user problem. Or maybe it is a larger problem. If it is a larger problem, this Time Capsule is still under warranty. I could return it and just use a WD drive via Time Machine and turn the Wifi back on on the Xfinity for a lot less money. But if this was a single user problem then that leads to (2) and (3)
(2) Do I need to turn off the Wifi in the Xfinity admin Web interface since I still see a green checkmark next to Wifi? The signal name no longer appears when I click on the airport icon at the top of my screen, so I assume that the signal is off, but if I need to turn off in the admin Web browser window, how do I do that?
(3) Is there a way for me to open all ports via the Xfinity admin Web interface? If so, how do I do that?
Thanks.

If you have phone service via the xfinity modem you may be stuck with using it in router mode. It depends how phone service is being handled. Nor do you need to do any port opening to the TC.. the TC MUST be in bridge mode..
I downloaded the manual for the SMC
http://media2.comcast.net/anon.comcastonline2/support/userguides/SMCD3GNV_User_G uide.pdf
but it has no details at all.. if you know where there is a more detailed user manual with full guide to the setup of the router please give me the URL.
In bridge there are no ports being blocked. There is one and only one router in such a newtork, the SMC.
The only reason to open ports in the xfinitiy is because both the xfinitiy and the TC are in router mode.. this is the wrong setup at any time.
If you want to pursue the issue.. then you need to be prepared to do a bit of work on the settings of the TC.. and study the logs to see if you can find where the failure occurs.
But you need to know the issue is not the SMC .. so if the TC is off.. then there are no dropouts???
If that is the case the TC needs to firstly have a full factory reset.
The quick method of factory reset.
Power down the TC.
Hold in reset. and keep holding it in. Be Gentle! It is a tiny surface mount switch with a plastic lever.. Attempting to push it out the other side of the TC will not make the switch turn on better.
(I fix TC and have several reset levers bent over and jammed or broken off).
Power on the TC.. remember with the reset held in.. this needs three arms.. a friend or power switch you can get to with your feet..
Keep holding in reset for about 10sec until the front LED flashes rapidly.
Release reset and wait .. the boot will be slow as it deletes previous setting.. only from router side and pulls out the factory defaults. No files are deleted on the hard disk.. but the name of the TC may change.
Redo the setup with all SMB compatible names.. that means.. short.. 2-20 characters, no spaces and pure alphanumeric.
Use fixed wireless channels.. this is really important to keep the SMC separate from the TC. So fix channels on both device.. is what I would recommend. There are only 3 channels that do not overlap.. 1, 6, 11 at 2.4ghz .. set one device to 1 and the other device to 11.
5ghz is less of a problem and the SMC doesn't use it.
Now using a 5.6 utility you need to keep track of the log in the TC and watch when the drop out occurs.
There is also a wireless check in the utility.
I do recommend you set the DCHP server in the SMC which is handling the whole network, to a very short lease time.. eg 20min.
Give me some screen shots of the setup of the TC as you have it now. Particularly the wireless and network setup.

Time Capsule and Verizon's FIOS Service

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