Time capsule channel settings

Hello,
I moved from Taiwan to the EU and need to adjust the channels of my Time Capsule 5GHz WLAN to comply with the EU standard?
How can select the different channels. I currently have only 4 channels 149 - 161 available.
I have tried to select the EU region, but it will not offer me this choice.
The spec sheets on both the Taiwanese Apple site and the German Apple site both have the same specs (also US site etc.).
It only sais that in certain countries certain channels are not approved to be used.
I annot see why it should not be possible to select different channels.
Can anybody help?
Apple sales???
I need 5GHz WLAN because my condo is covered in 2.4GHz WLAN.
Also I don't see why I should not be able to use the advertised feature???
Thanks.
Cheers,
Jens

Hello,
I moved from Taiwan to the EU and need to adjust the channels of my Time Capsule 5GHz WLAN to comply with the EU standard?
How can select the different channels. I currently have only 4 channels 149 - 161 available.
I have tried to select the EU region, but it will not offer me this choice.
The spec sheets on both the Taiwanese Apple site and the German Apple site both have the same specs (also US site etc.).
It only sais that in certain countries certain channels are not approved to be used.
I annot see why it should not be possible to select different channels.
Can anybody help?
Apple sales???
I need 5GHz WLAN because my condo is covered in 2.4GHz WLAN.
Also I don't see why I should not be able to use the advertised feature???
Thanks.
Cheers,
Jens

Similar Messages

  • Time capsule channel settings Taiwan -- Germany

    Hello,
    I moved from Taiwan to the EU and need to adjust the channels of my Time Capsule 5GHz WLAN to comply with the EU standard?
    How can select the different channels. I currently have only 4 channels 149 - 161 available.
    I have tried to select the EU region, but it will not offer me this choice.
    The spec sheets on both the Taiwanese Apple site and the German Apple site both have the same specs (also US site etc.).
    It only sais that in certain countries certain channels are not approved to be used.
    I annot see why it should not be possible to select different channels.
    Can anybody help?
    Apple sales???
    I need 5GHz WLAN because my condo is covered in 2.4GHz WLAN.
    Also I don't see why I should not be able to use the advertised feature???
    Thanks.
    Cheers,
    Jens

    Double sigh!!
    Yes.. of course Europe allows 5ghz..  but there is no channel in Taiwan that overlaps with Europe.
    channel
    frequency
    (MHz)
    United States
    Europe
    Japan
    Singapore
    China
    Israel
    Korea
    Turkey
    Australia
    South Africa
    Brazil
    40/20 MHz[21]
    40/20 MHz
    40/20 MHz[22]
    10 MHz
    40/20 MHz[23]
    20 MHz
    20 MHz[6]
    20 MHz[24]
    40/20 MHz[25]
    40/20 MHz[7]
    40/20 MHz[19]
    40/20 MHz[20]
    183
    4915
    No
    No
    No
    Yes
    No
    No
    No
    No
    No
    No
    No
    No
    184
    4920
    No
    No
    Yes
    Yes
    No
    No
    No
    No
    No
    No
    No
    No
    185
    4925
    No
    No
    No
    Yes
    No
    No
    No
    No
    No
    No
    No
    No
    187
    4935
    No
    No
    No
    Yes
    No
    No
    No
    No
    No
    No
    No
    No
    188
    4940
    No
    No
    Yes
    Yes
    No
    No
    No
    No
    No
    No
    No
    No
    189
    4945
    No
    No
    No
    Yes
    No
    No
    No
    No
    No
    No
    No
    No
    192
    4960
    No
    No
    Yes
    No
    No
    No
    No
    No
    No
    No
    No
    No
    196
    4980
    No
    No
    Yes
    No
    No
    No
    No
    No
    No
    No
    No
    No
    7
    5035
    No
    No
    No
    Yes
    No
    No
    No
    No
    No
    No
    No
    No
    8
    5040
    No
    No
    No
    Yes
    No
    No
    No
    No
    No
    No
    No
    No
    9
    5045
    No
    No
    No
    Yes
    No
    No
    No
    No
    No
    No
    No
    No
    11
    5055
    No
    No
    No
    Yes
    No
    No
    No
    No
    No
    No
    No
    No
    12
    5060
    No
    No
    No
    No
    No
    No
    No
    No
    No
    No
    No
    No
    16
    5080
    No
    No
    No
    No
    No
    No
    No
    No
    No
    No
    No
    No
    34
    5170
    No
    No
    Yes-clientonly
    No
    Yes
    No
    Yes
    Yes
    Yes-indoors
    No
    Yes-indoors
    Yes-indoors
    36
    5180
    Yes
    Yes
    Yes
    No
    Yes
    No
    Yes
    Yes
    Yes-indoors
    Yes
    Yes-indoors
    Yes-indoors
    38
    5190
    No
    No
    Yes-clientonly
    No
    Yes
    No
    Yes
    Yes
    Yes-indoors
    No
    Yes-indoors
    Yes-indoors
    40
    5200
    Yes
    Yes
    Yes
    No
    Yes
    No
    Yes
    Yes
    Yes-indoors
    Yes
    Yes-indoors
    Yes-indoors
    42
    5210
    No
    No
    Yes-clientonly
    No
    Yes
    No
    Yes
    Yes
    Yes-indoors
    No
    Yes-indoors
    Yes-indoors
    44
    5220
    Yes
    Yes
    Yes
    No
    Yes
    No
    Yes
    Yes
    Yes-indoors
    Yes
    Yes-indoors
    Yes-indoors
    46
    5230
    No
    No
    Yes-clientonly
    No
    Yes
    No
    Yes
    Yes
    Yes-indoors
    No
    Yes-indoors
    Yes-indoors
    48
    5240
    Yes
    Yes
    Yes
    No
    Yes
    No
    Yes
    Yes
    Yes-indoors
    Yes
    Yes-indoors
    Yes-indoors
    52
    5260
    Yes-w/DFS
    Yes-DFS/TPC
    Yes-DFS/TPC
    No
    Yes
    No
    Yes
    Yes
    Yes-indoors
    Yes-DFS/TPC
    Yes-indoors
    Yes-indoors
    56
    5280
    Yes-w/DFS
    Yes-DFS/TPC
    Yes-DFS/TPC
    No
    Yes
    No
    Yes
    Yes
    Yes-indoors
    Yes-DFS/TPC
    Yes-indoors
    Yes-indoors
    60
    5300
    Yes-w/DFS
    Yes-DFS/TPC
    Yes-DFS/TPC
    No
    Yes
    No
    Yes
    Yes
    Yes-indoors
    Yes-DFS/TPC
    Yes-indoors
    Yes-indoors
    64
    5320
    Yes-w/DFS
    Yes-DFS/TPC
    Yes-DFS/TPC
    No
    Yes
    No
    Yes
    Yes
    Yes-indoors
    Yes-DFS/TPC
    Yes-indoors
    Yes-indoors
    100
    5500
    Yes-w/DFS[14]
    Yes-DFS/TPC
    Yes-DFS/TPC
    No
    No
    No
    No
    Yes
    Yes-DFS/TPC
    Yes-DFS/TPC
    Yes
    Yes-w/DFS
    104
    5520
    Yes-w/DFS[14]
    Yes-DFS/TPC
    Yes-DFS/TPC
    No
    No
    No
    No
    Yes
    Yes-DFS/TPC
    Yes-DFS/TPC
    Yes
    Yes-w/DFS
    108
    5540
    Yes-w/DFS[14]
    Yes-DFS/TPC
    Yes-DFS/TPC
    No
    No
    No
    No
    Yes
    Yes-DFS/TPC
    Yes-DFS/TPC
    Yes
    Yes-w/DFS
    112
    5560
    Yes-w/DFS[14]
    Yes-DFS/TPC
    Yes-DFS/TPC
    No
    No
    No
    No
    Yes
    Yes-DFS/TPC
    Yes-DFS/TPC
    Yes
    Yes-w/DFS
    116
    5580
    Yes-w/DFS[14]
    Yes-DFS/TPC
    Yes-DFS/TPC
    No
    No
    No
    No
    Yes
    Yes-DFS/TPC
    Yes-DFS/TPC
    Yes
    Yes-w/DFS
    120
    5600
    No[14]
    Yes-DFS/TPC
    Yes-DFS/TPC
    No
    No
    No
    No
    Yes
    Yes-DFS/TPC
    No
    Yes
    Yes-w/DFS
    124
    5620
    No[14]
    Yes-DFS/TPC
    Yes-DFS/TPC
    No
    No
    No
    No
    Yes
    Yes-DFS/TPC
    No
    Yes
    Yes-w/DFS
    128
    5640
    No[14]
    Yes-DFS/TPC
    Yes-DFS/TPC
    No
    No
    No
    No
    Yes
    Yes-DFS/TPC
    No
    Yes
    Yes-w/DFS
    132
    5660
    Yes-w/DFS[14]
    Yes-DFS/TPC
    Yes-DFS/TPC
    No
    No
    No
    No
    No
    Yes-DFS/TPC
    Yes-DFS/TPC
    Yes
    Yes-w/DFS
    136
    5680
    Yes-w/DFS[14]
    Yes-DFS/TPC
    Yes-DFS/TPC
    No
    No
    No
    No
    No
    Yes-DFS/TPC
    Yes-DFS/TPC
    Yes
    Yes-w/DFS
    140
    5700
    Yes-w/DFS[14]
    Yes-DFS/TPC
    Yes-DFS/TPC
    No
    No
    No
    No
    No
    Yes-DFS/TPC
    Yes-DFS/TPC
    Yes
    Yes-w/DFS
    149
    5745
    Yes
    No
    No
    No
    Yes
    Yes
    No
    Yes
    No
    Yes
    No
    Yes
    153
    5765
    Yes
    No
    No
    No
    Yes
    Yes
    No
    Yes
    No
    Yes
    No
    Yes
    157
    5785
    Yes
    No
    No
    No
    Yes
    Yes
    No
    Yes
    No
    Yes
    No
    Yes
    161
    5805
    Yes
    No
    No
    No
    Yes
    Yes
    No
    Yes
    No
    Yes
    No
    Yes
    165
    5825
    Yes
    No
    No
    No
    Yes
    Yes

  • Time Capsule Advanced Settings

    Is there any manual or link online that can point me in a direction to understand the advanced settings better on the new 802.11ac Time Capsule? For example, sharing disks over WAN and global hostname configurations, etc.
    I've searched online and I cannot seem to find any details specifically with AirPort utility version 6 that goes into detail with these advanced settings.

    nmajin wrote:
    Thanks for the response again. Just one last question: any idea about the Router Address in my screenshot? I thought this was my WAN IP but apparently it is not. With the TC don't get two WAN IPs or something?
    You mean that blue/black blotch covering the IP address.. so nobody can see it..
    As far as I can see.. in a screenshot above of what you posted.. your IPv4 address is black blotch1 with subnet mask of black blotch2 .. it is kind of hard to comment.. probably just xxx out the last digits.. or blotch a couple of digits.. otherwise I haven't a clue what you are looking at.
    That is your WAN IP address.. It is completely normal.. I think..
    There is only one. Unless your ISP is generous and supplies mulitple IP addresses which you pay a lot of money for now.. then we all get just one public IP.
    If you have a cheap and nasty ISP that will give you private IP and nasty things start to happen.. so tell me if the IP is public or private??
    The TC also has a LAN IP address.. this is not related to WAN and is set on the TC. The LAN IP must be different to the WAN IP for the TC to route.. different address range. By default TC is 10.0.1.1 
    It will give a double NAT warning if both IP WAN and LAN are private range. But it  will still route. As long as they are different ranges.
    Explain what you need.. or why you would get two WAN ip addresses.

  • Time Capsule DHCP settings

    My BT Home Hub 2 started playing up so I replaced it with a Draytek Vigor 120. I have managed (somehow) to get it to work and have internet access despite the Vigor saying that I don't.
    The Time Capsule DHCP is assigning IP addresses of 10.0.#.# instead of 192.168.#.# - any ideas how to change this format?
    Thanks.

    A consumer device with an LED labeled as an essential funtion but is actually redundant? This is why Apple should do their own ADSL modem...
    It is not redundant.. The internet LED will light when the draytek is used as router.. it then handles the routing.. but the UK version has removed that option.. this is correct because the internet is not controlled then by the modem.. only dsl sync. The router that does authentication, actually is the internet device..
    Apple have never made anything beyond dial up modems and they will never make adsl modems.. which are going to eventually be phased out hopefully as we go to fibre or vdsl.
    A bridged modem is not generally accessible from a router.. the WAN port of the router is pppoe encapsulated not normal IP addressing.

  • Time Capsule DNS settings

    HI,
    I have a Time Capsule as my wireless router. When I set it up I ended up having to manually set my DNS numbers in order to make the connection work- it works fine, but I have to manually enter the DNS number into anyone who visits my house with a computer or iPhone etc. Why is it that I have to manually configure and is there any way to have it just connect after entering the password?
    Thanks!

    What DNS address is the TC getting from the ISP?? Is it a valid address?
    What DNS address is the TC allocating if any? It should simply allocate itself. But if the TC itself doesn't have a valid DNS it cannot resolve name to IP.

  • Time capsule IP settings / NAT / DHCP / questions

    I'm trying to set up a Time Capsule in my apartment, to use as a wireless router with several apple computers. I've been using an Airport Express in the past. I'm having problems setting up the computers to get individual IP addresses, not in conflict with each other, while still receiving the Internet signal.
    My DSL comes with a stable IP address which I have assigned to the Capsule, along with associated subnet mask, router address (the router in the building from the service provider, which is working fine), and DNS server addresses.
    Trouble is, if I set my capsule to assign IPs through DHCP or share a signal IP, it shows blinking amber on reboot. Strangely, as a bridge, with one computer assigned the same IP I'm able to get the internet, but if I want to use more than one computer, I get an error message about IP duplication. I'm also wondering about double NAT (which I'm not as familiar with). ANother question is whether to plug into the WAN or LAN port. The airport setup seems to want me to use the WAN port (and says that no ethernet plugged in there is a problem). Is it?
    Finally, I was wondering if I can use my old airport express to extend my range and/or network a second printer in the other room. Do the two routers need to be connected by an ethernet cable? Can the airport express be remotely set up to use the same network the Time Capsule is plugged into from the wall?
    Many thanks for anybody's help with this.

    The airport setup seems to want me to use the WAN port (and says that no ethernet plugged in there is a problem). Is it?
    Yes you want the DSL modem plugged into the WAN port.
    Does your DSL require PPPoE? If so, after configuring the Time Capsule to get a connection using PPPoE... ensure that you DISABLE PPPoE on each of your computers. Only one device should be handling PPPoE.
    Finally, I was wondering if I can use my old airport express to extend my range and/or network a second printer in the other room.
    Yes as long as you configure the Time Capsule to work in an 802.11g compatible mode AND you configure both the Time Capsule and AirPort Express (AX) to wirelessly connect using WDS.
    Do the two routers need to be connected by an ethernet cable?
    No

  • Time Capsule crashing; not appearing in AirPort Utility

    Hi all
    My Time Capsule keeps on crashing, and is currently not appearing in the AirPort Utility window. I restarting it by unplugging it and plugging it back in again, but it will randomly crash again, or the sessions will be interrupted on the TC drive and the additional HDD that's plugged into it. I'm not really sure what's going on here. It's not like I'm sitting too far away from the Time Capsule (less than 3m, in fact).
    The only thing that's going on that could be causing this, as far as I can see, is my attempting to migrate my files and folders from my old PowerBook to my new MacBook Pro (a procedure that is not, in all honestly, going all that well).
    Thanks in advance

    Rob,
    If you don't mind a few more suggestions...
    *_Time Capsule Weak Signal Strength / Dropped Connections_*
    Forgive the size of the post, but the suggestions below have helped others with similar issues. Try each topic individually and see if things improve, If not move on to the next one.
    *Keep the Time Capsule Cool*
    Some posters have observed that when they positioned the Time Capsule for better ventilation and cooling, their network connectivity issues resolved themselves. Also avoid locating the devise within poorly ventilated cabinets or piling items around or on top of it.
    *Time Capsule Orientation*
    While the location you chose to setup your Time Capsule may be acceptable, but the direction it is oriented can have an effect on signal strength. It appears that the signal of the Time Capsule does not radiate equally from all sides of the devise.
    The antennas within the devise are positioned along the 3 smooth sides. That is, there is no antenna on the side bearing the ports and cables. As a result, position the devise with the ports and cables AWAY from the direction of most of the clients that will be connecting to it.
    *Cordless Phones*
    Some users have discovered that the cordless phones they have in the home occupy or are near the same bandwidth as their wireless network (2.4Ghz or 5Ghz). Try temporarily disabling the handsets and their bases and see if network connectivity improves. If so you may need to change the channel that the phone uses or purchase phones that occupy a different bandwidth.
    *Proximity To Other Devices*
    One poster observed: “Finally have full access, full speed, and full functionality. Initially I installed the Time Capsule at the location of my cable, cable modem... which of course was next to my HDTV, DVD, Apple TV, Amplifier, etc. Get the picture? After about 4 weeks of starts and stops, resets and repeated initial backups, I moved the unit to another location, closer to my Mac, and in an area where there are no other electronics. Now, it runs perfect.” [http://discussions.apple.com/thread.jspa?threadID=1734818&tstart=0]
    *Change Firewall Settings* #
    Go to System Preferences --> Security.
    Click the Firewall tab.
    Change setting to “Set access for specific services and applications”.
    The System will now ask you when each process wants to penetrate the firewall. Once you click “Allow” each time you are asked, it will be saved in the pane at the bottom of this window and it should never ask you again.
    One poster observed, “Since I made this change, my wireless has been strong and Time Machine works like a champ and the impact on my network performance is minimal. I speculate that the change in performance is due to security protocols or services that run in the 'allow all incoming connections' and 'allow only essential services' modes. Whatever the reason this fix has worked for me for over 2 months without resetting my airport connection or time capsule.” [http://discussions.apple.com/thread.jspa?messageID=8348496#8348496]
    *Change Time Capsules’ Channel*
    Launch Airport Utility.
    Select the device on the left.
    Click "Manual Setup."
    Select “Airport” in the toolbar.
    Click the "Wireless" tab.
    If “Channel” is set to “Automatic” try changing to a different one. Holding the Option key down and clicking the drop-down menu should provide more channels to choose from. If you have another wireless router operating, ensure that each devices’ channels are as far apart as possible.
    Click “Update”.
    Close Airport Utility.
    *Preferred Networks & Airport Services*
    You may be experiencing interference from other networks in your neighborhood. When you click the Airport menu are there other networks listed other than your own?
    If so, is your network at the top of the list? It should be.
    Go to System Preferences --> Network --> Select Airport on the left.
    Click "Advanced". In the “Airport” tab note the various local wireless networks that Airport detects. Is the network you prefer to connect to at the top of the list? If not drag it to the top. Are there other networks you never intend to connect to (an old work network, or a neighbors network)? Then highlight them and click the "-" button.
    Make sure “Remember any network this computer has joined” is checked.
    Click "OK".
    For "Network Name" be sure your network is selected and then click "Apply".
    Is Airport (wireless) your primary means of connecting to your network? If so, is Airport at the top of the list of services on the left? It should be.
    Click the small “Gear” button at the bottom of the window and select “Set Service Order”.
    Now drag Airport to the top of the list.
    Click “OK”. Click “Apply”.
    Now see if network connectivity has improved.
    *Transmit Power & Wide Channels*
    If you are using the 802.11n only (5GHz) radio mode, you can also select to use wide channels, which provide higher data throughput in your network.
    Launch Airport Utility
    Select your Time Capsule on the left.
    Click “Manual Setup”.
    Select “Airport” in the toolbar.
    Click the “Wireless” tab.
    Click “Wireless Options...” at the bottom of the window.
    Adjust the “Transmit Power” to 100%.
    Put a check mark in the box labeled “Use Wide Channels”. (If you are using a 802.11a/b/g (2.4GHz) radio mode then select “Interference Robustness”)
    Click “Done”.
    Click “Update” in the lower right hand corner.
    Wait for the Time Capsule to restart and then see if your network speeds improve.
    *Faulty Airport Card*
    One poster reported: “I reckoned the fault must be with the Macbook’s hardware so took the plunge and got a new airport card fitted to my Macbook and now everything is working fine. At last I have a working Macbook!” [http://discussions.apple.com/thread.jspa?threadID=1719326&tstart=0]
    If you think this might be the case, follow the steps outlined in this KB article to determine if your Airport card is still being detected by your system:
    [http://support.apple.com/kb/HT2601]
    Let us know if any of the above helped improve your situation.
    Cheers!

  • Time Capsule Network SLOWS

    I have a 1 TB Time Capsule (purchased July 08) directly connected via ethernet cable to a broadband cable network; I use the TC for my home wireless network. Speed of download/upload will change over time. I test on www.speakeasy.net/speedtest and find that download speed will start around 10 mbps, then slow to ~1 mbps over the course of a few days. If I power off the time capsule (unplug it) wait a few seconds; power back on (plug back in), the upload speed returns to ~10 mbps. Upload speed does not change as drastically.
    Any thoughts, ideas as to what's happening? How to handle? This doesn't seem like something I should have to routinely do (power on/off the TC).
    Thanks.

    *_Time Capsule Weak Signal Strength / Dropped Connections_*
    Forgive the size of the post, but the suggestions below have helped others with similar issues. Try each topic individually and see if things improve, If not move on to the next one.
    *Keep the Time Capsule Cool*
    Some posters have observed that when they positioned the Time Capsule for better ventilation and cooling, their network connectivity issues resolved themselves. Also avoid locating the devise within poorly ventilated cabinets or piling items around or on top of it.
    *Time Capsule Orientation*
    While the location you chose to setup your Time Capsule may be acceptable, but the direction it is oriented can have an effect on signal strength. It appears that the signal of the Time Capsule does not radiate equally from all sides of the devise.
    The antennas within the devise are positioned along the 3 smooth sides. That is, there is no antenna on the side bearing the ports and cables. As a result, position the devise with the ports and cables AWAY from the direction of most of the clients that will be connecting to it.
    *Cordless Phones*
    Some users have discovered that the cordless phones they have in the home occupy or are near the same bandwidth as their wireless network (2.4Ghz or 5Ghz). Try temporarily disabling the handsets and their bases and see if network connectivity improves. If so you may need to change the channel that the phone uses or purchase phones that occupy a different bandwidth.
    *Proximity To Other Devices*
    One poster observed: “Finally have full access, full speed, and full functionality. Initially I installed the Time Capsule at the location of my cable, cable modem... which of course was next to my HDTV, DVD, Apple TV, Amplifier, etc. Get the picture? After about 4 weeks of starts and stops, resets and repeated initial backups, I moved the unit to another location, closer to my Mac, and in an area where there are no other electronics. Now, it runs perfect.” [http://discussions.apple.com/thread.jspa?threadID=1734818&tstart=0]
    *Change Firewall Settings* #
    Go to System Preferences --> Security.
    Click the Firewall tab.
    Change setting to “Set access for specific services and applications”.
    The System will now ask you when each process wants to penetrate the firewall. Once you click “Allow” each time you are asked, it will be saved in the pane at the bottom of this window and it should never ask you again.
    One poster observed, “Since I made this change, my wireless has been strong and Time Machine works like a champ and the impact on my network performance is minimal. I speculate that the change in performance is due to security protocols or services that run in the 'allow all incoming connections' and 'allow only essential services' modes. Whatever the reason this fix has worked for me for over 2 months without resetting my airport connection or time capsule.” [http://discussions.apple.com/thread.jspa?messageID=8348496#8348496]
    *Change Time Capsules’ Channel*
    Launch Airport Utility.
    Select the device on the left.
    Click "Manual Setup."
    Select “Airport” in the toolbar.
    Click the "Wireless" tab.
    If “Channel” is set to “Automatic” try changing to a different one. Holding the Option key down and clicking the drop-down menu should provide more channels to choose from. If you have another wireless router operating, ensure that each devices’ channels are as far apart as possible.
    Click “Update”.
    Close Airport Utility.
    *Preferred Networks & Airport Services*
    You may be experiencing interference from other networks in your neighborhood. When you click the Airport menu are there other networks listed other than your own?
    If so, is your network at the top of the list? It should be.
    Go to System Preferences --> Network --> Select Airport on the left.
    Click "Advanced". In the “Airport” tab note the various local wireless networks that Airport detects. Is the network you prefer to connect to at the top of the list? If not drag it to the top. Are there other networks you never intend to connect to (an old work network, or a neighbors network)? Then highlight them and click the "-" button.
    Make sure “Remember any network this computer has joined” is checked.
    Click "OK".
    For "Network Name" be sure your network is selected and then click "Apply".
    Is Airport (wireless) your primary means of connecting to your network? If so, is Airport at the top of the list of services on the left? It should be.
    Click the small “Gear” button at the bottom of the window and select “Set Service Order”.
    Now drag Airport to the top of the list.
    Click “OK”. Click “Apply”.
    Now see if network connectivity has improved.
    *Transmit Power & Wide Channels*
    If you are using the 802.11n only (5GHz) radio mode, you can also select to use wide channels, which provide higher data throughput in your network.
    Launch Airport Utility
    Select your Time Capsule on the left.
    Click “Manual Setup”.
    Select “Airport” in the toolbar.
    Click the “Wireless” tab.
    Click “Wireless Options...” at the bottom of the window.
    Adjust the “Transmit Power” to 100%.
    Put a check mark in the box labeled “Use Wide Channels”. (If you are using a 802.11a/b/g (2.4GHz) radio mode then select “Interference Robustness”)
    Click “Done”.
    Click “Update” in the lower right hand corner.
    Wait for the Time Capsule to restart and then see if your network speeds improve.
    *Faulty Airport Card*
    One poster reported: “I reckoned the fault must be with the Macbook’s hardware so took the plunge and got a new airport card fitted to my Macbook and now everything is working fine. At last I have a working Macbook!” [http://discussions.apple.com/thread.jspa?threadID=1719326&tstart=0]
    If you think this might be the case, follow the steps outlined in this KB article to determine if your Airport card is still being detected by your system:
    [http://support.apple.com/kb/HT2601]
    Let us know if any of the above helped improve your situation.

  • Time capsule wireless connectivity

    I've got a two story house. The Time Capsule is upstairs, but my Macbook, only 20 feet away downstairs, has a weak signal. Any ideas on how I can maximize the signal?

    rufsak,
    Try these...
    *_Time Capsule Weak Signal Strength / Dropped Connections_*
    Forgive the size of the post, but the suggestions below have helped others with similar issues. Try each topic individually and see if things improve, If not move on to the next one.
    *Keep the Time Capsule Cool*
    Some posters have observed that when they positioned the Time Capsule for better ventilation and cooling, their network connectivity issues resolved themselves. Also avoid locating the devise within poorly ventilated cabinets or piling items around or on top of it.
    *Time Capsule Orientation*
    While the location you chose to setup your Time Capsule may be acceptable, but the direction it is oriented can have an effect on signal strength. It appears that the signal of the Time Capsule does not radiate equally from all sides of the devise.
    The antennas within the devise are positioned along the 3 smooth sides. That is, there is no antenna on the side bearing the ports and cables. As a result, position the devise with the ports and cables AWAY from the direction of most of the clients that will be connecting to it.
    *Cordless Phones*
    Some users have discovered that the cordless phones they have in the home occupy or are near the same bandwidth as their wireless network (2.4Ghz or 5Ghz). Try temporarily disabling the handsets and their bases and see if network connectivity improves. If so you may need to change the channel that the phone uses or purchase phones that occupy a different bandwidth.
    *Proximity To Other Devices*
    One poster observed: “Finally have full access, full speed, and full functionality. Initially I installed the Time Capsule at the location of my cable, cable modem... which of course was next to my HDTV, DVD, Apple TV, Amplifier, etc. Get the picture? After about 4 weeks of starts and stops, resets and repeated initial backups, I moved the unit to another location, closer to my Mac, and in an area where there are no other electronics. Now, it runs perfect.” [http://discussions.apple.com/thread.jspa?threadID=1734818&tstart=0]
    *Change Firewall Settings* #
    Go to System Preferences --> Security.
    Click the Firewall tab.
    Change setting to “Set access for specific services and applications”.
    The System will now ask you when each process wants to penetrate the firewall. Once you click “Allow” each time you are asked, it will be saved in the pane at the bottom of this window and it should never ask you again.
    One poster observed, “Since I made this change, my wireless has been strong and Time Machine works like a champ and the impact on my network performance is minimal. I speculate that the change in performance is due to security protocols or services that run in the 'allow all incoming connections' and 'allow only essential services' modes. Whatever the reason this fix has worked for me for over 2 months without resetting my airport connection or time capsule.” [http://discussions.apple.com/thread.jspa?messageID=8348496#8348496]
    *Change Time Capsules’ Channel*
    Launch Airport Utility.
    Select the device on the left.
    Click "Manual Setup."
    Select “Airport” in the toolbar.
    Click the "Wireless" tab.
    If “Channel” is set to “Automatic” try changing to a different one. Holding the Option key down and clicking the drop-down menu should provide more channels to choose from. If you have another wireless router operating, ensure that each devices’ channels are as far apart as possible.
    Click “Update”.
    Close Airport Utility.
    *Preferred Networks & Airport Services*
    You may be experiencing interference from other networks in your neighborhood. When you click the Airport menu are there other networks listed other than your own?
    If so, is your network at the top of the list? It should be.
    Go to System Preferences --> Network --> Select Airport on the left.
    Click "Advanced". In the “Airport” tab note the various local wireless networks that Airport detects. Is the network you prefer to connect to at the top of the list? If not drag it to the top. Are there other networks you never intend to connect to (an old work network, or a neighbors network)? Then highlight them and click the "-" button.
    Make sure “Remember any network this computer has joined” is checked.
    Click "OK".
    For "Network Name" be sure your network is selected and then click "Apply".
    Is Airport (wireless) your primary means of connecting to your network? If so, is Airport at the top of the list of services on the left? It should be.
    Click the small “Gear” button at the bottom of the window and select “Set Service Order”.
    Now drag Airport to the top of the list.
    Click “OK”. Click “Apply”.
    Now see if network connectivity has improved.
    *Transmit Power & Wide Channels*
    If you are using the 802.11n only (5GHz) radio mode, you can also select to use wide channels, which provide higher data throughput in your network.
    Launch Airport Utility
    Select your Time Capsule on the left.
    Click “Manual Setup”.
    Select “Airport” in the toolbar.
    Click the “Wireless” tab.
    Click “Wireless Options...” at the bottom of the window.
    Adjust the “Transmit Power” to 100%.
    Put a check mark in the box labeled “Use Wide Channels”. (If you are using a 802.11a/b/g (2.4GHz) radio mode then select “Interference Robustness”)
    Click “Done”.
    Click “Update” in the lower right hand corner.
    Wait for the Time Capsule to restart and then see if your network speeds improve.
    *Faulty Airport Card*
    One poster reported: “I reckoned the fault must be with the Macbook;s hardware so touch the plunge and got a new airport card fitted to my Macbook and now everything is working fine. At last I have a working Macbook!” [http://discussions.apple.com/thread.jspa?threadID=1719326&tstart=0]
    Let us know if any of the above helped improve your situation.
    Cheers!

  • Video Sender kills Time Capsule Network

    Hi
    I have been successfully using my Time Capsule for backup and wireless access point for several months. Only problem I have is that if I switch on my Video sender so that I can watch and control my Sky Box in another room it kills my network.
    I can only change my video sender channel from 1 to 4 and dont know how to change the channel of the Time Capsule base station. I understand that I need to separate the channels as far apart as possible to resolve any conflict.
    Can anyone tell me how I change the time capsule channel and offer any advice on how best to resolve the conflict ?
    Thanks
    Rob

    use Airport Utility. Select manual/wireless channel can be changed if using N+B/G but not if using N only.
    Also channel must be separated by more than 1 over 4 try 1 over 11

  • Time capsule ftp port forwarding

    Hi.
    Just got a new time capsule and have discovered that the connection speed to my ftp server is MUCH slower.
    I've tried playing around with port forwarding but haven't managed to get it sorted out.
    I did discover during my attempts that switching the TC over to bridge mode fixed everything. Didn't want that security setup though!
    Current setup is modem (bridge mode) > ethernet > time capsule (wirelessly routing via nat-dhcp)
    I'm not quite sure what i'm doing with the port forwarding settings...i've tried changing the dhcp mode to manual on my mac
    i've also added various ports (21,22,80, 115) to the time capsules' port settings
    according to http://www.yougetsignal.com the only open port is 21
    any tips?? very grateful!

    You need to look carefully at how ftp gets through NAT.. and if the ftp client can open ports itself .. which way are you going, out or in?
    Is the client active or passive ftp? You think ftp is this simple protocol but there are variations and some handle NAT better than others.. it is also going to need specific ports opened higher up the range.
    Some clients allow you to dictate the port and others open ports at random.
    See the info here.
    http://slacksite.com/other/ftp.html

  • What to do with Time Capsule when not using for Wireless Internet

    I previously connected my Time Capsule to my fiber optic router but in my no home this is no longer needed as the cable TV company now provides 160 MPS Internet in a router that contains a wireless router built in. It works fine.  My computer is now connected wirelessly to that router (too far to take advantage of the wired connection).
    Therefore I want my Time Capsule to just be connected to the computer for backups.  I gather I have to connect it via Lan and make sure it does not transmit r receuve wirelessly. In fact, other wireless computers in the huse occasionally try to log into the old Time Capsule PPoE settings, so I want to erase them and start fresh.
    This seems to be similar to what I want t do, but I want to make sure and ask:
    https://discussions.apple.com/message/8256674#8256674
    If this is not correct, can someone advise.
    By the way, I have a first generation Aiport Express that I hope to use with my new cable router (modem?).  I assume it will work as it did with the Time Capsule. Purpose is for Airplay with an audio system.
    Thanks!

    Thank you for your replies. I really appreciate it.
    To answer your questions in order, but first I should mention that due to work reasons, I will be away from my computer until Friday night Japan time, or Friday AM US time.
    Anyway, probably better I go slowly,as I tend to get overwhelmed by technical things.
    1) You said:  "The TC does NOT require an Internet connection for network connectivity. You DO have to connect the TC by Ethernet to the Fiber Optic router in order for it to gain network connectivity AND to allow network clients to access it."
    -->Ok, this is in reference to my Time Capsule and the previous network n myold apartment.  But your next question makes me wonder:
    2) "Is this Motorola device the one that replaced the Fiber Optic router that you mentioned in your original post? What is its model number? Do you have the TC connected directly to it by Ethernet?"
    Ok, this is what I have:
    Wall--> Cable modem with wireless (Motorola SURFboard SBG6580J Wireless Cable Modem Gateway.)
    Other Room  IMAC connected wirelessly to Cable Modem (no Ethenet connection to it since there is no jack and too far to run a cable (permanently--I can do for setup if needed)---> connected to TC and Time Capsule is backing up ok. Time Capsule is also not connected to the Modem
    3) "Since you will only want to use the Time Capsule for Time Machine backups, I understood that you wanted to disable its wireless network. If this is still the case, the Express would need to be configured to join the wireless network provided by the Motorola wireless router."
    Yes, This is what I am wondering. Do I have to connect it by LAN to the Motorola?  A few times, when it was just plugged into the Wall, my Mac airport utility found but them could not connect to my Express. maybe because I did not configure it to work with the Motorola as you say.
    4)
    "By default the Express will broadcast its own wireless network with a network name of something like: Apple Network NNNNNN. You would need to connect to this network with your computer prior to attempting to access it with the AirPort Utility. Another option would be to temporarily connect it, by Ethernet, to the Motorola router during its setup phase. Once completed you can move it to the desired location."
    Ok, this confirms what I guessed.  Connecting the computer to the Expressby Lan?  Is that what you mean?
    I do understand the second option---connecting the Express to the Motorola. 
    If that is right, I can try that.  Do I need to do anything other than connect it?
    I will be able to try this Friday or Saturday I hope.
    Once again. thanks for all your help. Really appreciate your taking the time to explain it.
    paul

  • Super slow wifi with 4th gen Time Capsule

    So, I got my 4th gen 3TB Time Capsule yesterday, hooked it up to my main computer (iMac, mid 2010) with ethernet cable, updated the firmware, and let it sit for it's first back up.
    Today when I was going to properly set up the wifi at home (two room apartment) it seemed to be going well, iPhone and iPad get decent wifi, it just seems that the wifi range in the apartment isn't as good as with my old junky Belkin router, but it manages. But then I started up a PC running Windows 7 (64-bit) and connected to the wifi network, tried to download something off of Steam and hit about 114kb/s as max download rate (but the average speed is just a couple of kb/s, if even that)... Before I downloaded at about 1-1,5mb/s.
    I started Steam through Parallels Desktop on my iMac and tried downloading through there, and had a download rate of about 3mb/s, so I'm blaming it on the wifi.
    I fooled around with the Time Capsules wireless settings, 802.11a/n - 802.11b/g/n / b/g and so forth, with only a decrease in performance, the automatic setting works the "best". I tried giving the 5GHz network it's own name but I dunno, I can't find the network with that name through the PC. But still, as I don't get the same consistent wifi cover in my apartment as with the Belkin router, I'm thinking something is generally messed with the Time Capsules wifi, not just the PC.
    Any ideas, any solutions? It would be greatly appreciated!

    Today I also tried connecting my Playstation 3 to the router, both are in the same room, about 5 meters apart, t'was SLOW And needless to say, with the Belkin router it was much, much faster. For once I'm not blaming Windows on this one.
    Also, ran a speedtest app on my iPhone, it was MUCH faster yesterday with the time capsule (though not satisfactory), today it's about 1/10th of yesterdays slow speed...

  • Time Capsule and Netgear Powerline

    I have a 2TB Time capsule and need to extend my network (wired) through HomePlugs.  I have had the Netgear Powerline recommended but have noted in the blurb that they are 'not Mac compatible'.
    Will they work with my TC and is it simply just a case of plugging them in and they work or is there anything else I need to do settings wise on the TC?
    If these will not work can anyone recommend otheres that do and also walk me through the settings I will need to change 9in very simple steps as I am a bit thick ).
    Thanks in advance for any help.

    Everything works. Follow directions for extending your wireless network at:
    http://support.apple.com/kb/HT4259
    Notes:
    I first connected the Time Capsule directly to the AirPort Exteme to avoid any powerline networking issues.  This allowed both the time capsule and airport extreme to show up in the AirPort Utility program.
    Ensure that in the AirPort Extreme's wireless settings, "Allow this network to be extended" is enabled/checked before you modify the Time Capsule's settings; the "allow... extended" checkbox might not be visible if you are not directly connected as a client to the AirPort Extreme (it is not visible after setup when you are a client of the time capsule extender).
    The Time Capsule network setup is easiest if you follow the dialogs instead of doing it manually.
    I now have cable modem->ABEX->Netgear HomePlug-> Netgear XAV1004 switch-> Time Capsule->extended wireless network->laptop.  The powerline adapter signal is running from a new house addition built in 1999 through a sub-panel circuit breaker to a main circuit breaker out through 1940s-era wiring, and everything works perfectly, including Time Machine backups from machines on both sides of the powerline adapters.
    @LaPastenague: I haven't detected any ports blocked by my Netgear powerline adapter, nor could I find any port blocking topics via an internet search.  I have never installed any of the Netgear management software, so my powerline adapters are not running any encryption... maybe encryption comms cause the issue you raised?  I really doubt the Netgear PowerLine adapters block any host-specific ports because the adapters are working at the physical and data-link layers which are below the port assignments in the transport layer of the OSI model.

  • Time Capsule Disappears When VPNing

    I have a question regarding the use of VPNs and the availability of a network (ethernet) connected Time Capsule.  I'm using a Time Capsule (3TB from early 2013) that is solely used for Time Machine backups.  I have disabled all Time Capsule router settings, and instead rely on my Asus RT-N66U wireless router for all wireless and wired connections - I also have a 10/100/1000 switch for extra ethernet connections (Time Capsule is directly connected to the switch).  My MacBook Pro currently uses  wi-fi to connect to my local network - I have several network printers  and a NAS, and everything works perfectly when I am not VPN'd into my company network.
    When I VPN into my company network, the Time Capsule "disappears" from my MacBook Pro's network (evidenced by a "Device Not Found" in the AirPort Utility), however all other network devices are still available and ready (most likely since they've been assigned static IPs within my local network).  I have given my Time Capsule a static IP in my network, but it still disappears from my MBP's network. Any Backups planned are delayed and I cannot run the backup manually.  However, I can still use the "Enter Time Machine" option to access data from within the Time Capsule.  What gives here?  Ideally, I'd like to be VPN'd but still have my Time Machine run as planned.  What's even stranger is that once I disconnect from the VPN, the Time Capsule still displays "Device Not Found" for quite some time, but eventually comes back to life.
    Just for edification purposes, I'm using the Cisco AnyConnect VPN software and have enabled the "All local (LAN) access when using VPN" option.  Still no dice.  Any thoughts?

    Routing is being messed up by the VPN or the DNS is not working properly.. either of which amount to the same thing.
    Mount the TC in finder using its IP.
    Go, Connect to server.
    AFP://10.0.1.1 (or whatever IP you have). The complex bit is you are going to need dhcp reservation on the main router to stop the TC from bouncing around its IP address.
    Set that in your Asus main router.. but test it immediately before worrying too much.. if you get it mounted in Finder by IP address.. you can also discover it in Airport utility by using its IP directly..
    You simply need to manually control things.. type in the IP to help it out.
    Also don't forget the ipv6 setup to link-local only on the wireless/ethernet on the computer..
    Tell me how this goes.
    Once you have the TC mounted in Finder.. have another go with TM.. if it still has issues.. change the name of the TC, make it short, no spaces and pure alphanumeric.. see if that helps.
    BTW the windows method of fixing this would be simply edit the hosts file..
    Looking it up there is a Mac equivalent.
    http://www.makeuseof.com/tag/how-to-edit-the-mac-os-x-hosts-file-and-why-you-mig ht-want-to/
    Of course it is essential that the TC does not change IP.. so fix that in the asus as I said and make sure if you shut down and restart the TC it does actually pick up the IP.. you can also try using static IP on the TC as an alternative to bridge this actually works well but is a little more involved to setup..
    See. Re: airport time capsule keeps disconnecting

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