Time Capsule isn't responding/factory default setting?

I bought a Time Capsule few months ago. Thefirst time it all worked succesfully, it was connected with a iMac i borrowedon a school. Now I plugged it in at home, trying to back-up my Macbook Pro. I got serious problems finding the Time Capsule anywhere and TC flashing amber. I’ve tried to connect the TC with my MBP with usb, but it still don’t show up. I’ve also tried to plug the ethernet cord, but still nothing happens.
Now I’m thinking that I have to reset the TC to factory default setting, but will it then delete all my  files that I've  transferred to the TC? I would be so sad if these files was deleted, because it’s the only place where I got them. Is there another way to do this?
Hope for some help!

First to answer the last part.. a reset will not wipe the files. So take it easy. But what you did is dangerous.. the TC is not a NAS, it is a backup device. you should always keep the files in another location.
TC is missing fundamental aspects of a NAS.. like a mirrored drive and accessible and replaceable HDD.
Now you say you plugged it in.. how?
You should plug the laptop straight into the TC with no other connection.
If the laptop does not get an IP address from the TC you might need to reset the TC or reset the ethernet on the laptop to auto.
What does I’ve tried to connect the TC with my MBP with usb mean because the USB cannot be used on the TC to connect to the laptop.
When you open the airport utility it may not find the TC if it is in bridge.. if that is the case plug it into your normal router and then plug the MBP into the TC. You should use WAN port for the router connection and LAN port for laptop to be on the safe side. See what happens.

Similar Messages

  • My time capsule isn't responding after soft, hard and factory resets... what next??

    My time capsule isnt responding after I've done soft, hard and factory default resets I'm afraid Ive lost my data... what else can I try to get my time capsule to respond??

    What is the front LED doing?
    If it is solid amber the drive is dead.. there is no way to recover the Gen2 drive unless you remove it and pass it to data recovery specialist along with your wallet, credit card and bank account.
    TC is not designed as a file server so I just hope you were not saving your itunes or iphoto store on it without a backup.
    If it is flashing amber.. plug it into a computer by ethernet in complete isolation from the network.
    Use the old airport utility if you actually are running Lion as per your profile.
    How to load 5.6 into later Lion & ML
    1. Download 5.6 for Lion.
    http://support.apple.com/kb/DL1482
    Click to open the dmg but do not attempt to install the pkg.. it won't work anyway.
    Leave the package open on the desktop so you can see the file. AirportUtility56.pkg
    2. Download and install unpkg.
    http://www.timdoug.com/unpkg/
    Run unpkg on the desktop.. If your Mac refuses to run the software, because it wasn’t downloaded from the Apple store, go to security in preferences and allow other software to work.. this is limitation of trade methinks. You can set back later if you like.
    Now drag the AirPortUtility56.pkg file over to unpkg.. and it will create a new directory of the same name on the desktop.. in finder, open the new directory, drill down.. applications, utilities .. there lo and behold is Airport utility 5.6 .. drag it to your main utilities directory or just run it from current location.
    You cannot uninstall version 6 (now 6.3 if you updated) so don't try.. and you cannot or should not run them both at the same time.. although I have had no problems when doing so.

  • Very annoying Time Capsule problem - Not responding

    Hi,
    I have a really annoying problem with my Time Capsule and/or network setup. Although I did huge research on this matter, I still have no solution for the problem, nor any more ideas how to get rid of this misbehavior.
    First of all, I would like to introduce a draft of my current network setup with all included clients, switches and routers:
    As you can see, I have 3 Apple computers, 1 Windows 7 client, a Canon MX895 network printer, the said time capsule and an AVM Fritz!Box WLAN Router for internet access.
    Both MacBooks are WiFi connected to the Fritz! which serves as the central WLAN accesspoint with simultaneous 2.4/5 GHz. The interconnection between the Fritz! and the Time Capsule is a wired 100MBit. Also it manages the IP adresses via DHCP enabled.
    The Windows PC, iMac and MX895 are directly connected to the remaining 3 network ports of the Time Capsule. The Time Capsule is a 2ng gen one equipped with a Samsung 2TB drive. WiFi on the Time Capsule is disabled. Firmware is 7.6.3
    And here is the problem description:
    After adding the Time Capsule to the network, there was no problem configuring it as a switch with Time Machine sharing available to the 3 Macs. Everything worked as expected... until...
    ...the Time Capsule does not respond any more. In more detail:
    The LED of the capsule is still green, not blinking or amber!
    I can access the capsule with Airport Utility but as soon as I try to do a remote restart, the Time Capsule is not responding any more.
    First I thought: "Okay, probably there has happened something" but I didn't care much about it and did a restart by pulling the power cord out and plug it back in after some seconds. Then it seems to work again... for some hours/days...
    ...then it happened again:
    My MacBook's Time Machine tells me that "the network drive does not respond", "...does not exist" or "...identity has changed". It seems to happen randomly, I don't have a clue what is causing this!
    What I have tried to fix this:
    Tried another Time Capsule (1st gen) with the same hard drive
    Tried this 1st gen with another Samsung 2TB HD
    Reset the 1st and 2nd gen TC and started with fresh backups
    Tried different TC settings, like transfering DHCP from the Fritz! to the TC, fixed IP
    Reset the complete Time Machine settings on all Macs and configured it again
    At the moment I'm trying, if a specific Mac in the network causes the issue by disabling the automatic Time Machine backups. I checked the TC log with the old Airport Utility - there is no error.
    I know, this is a bit strange and maybe I make some mistake, but I don't know what to do next. Maybe someone has an idea or can give me a hint what to try.
    Any help is very appreciated.
    Thanks
    Alex

    I don't see anything wrong in your setup.
    Unfortunately I think this is just network bug in mountain lion and the TC.. this is fairly common that the two will lose connection and a reboot will get things perked up again for times varying from a few hours to days or weeks.
    I don't have a bug killing solution either sorry to say.
    Let me recommend a few things.
    1. Do not use 7.6.3 firmware on those old TC.. go back to 7.5.2
    It has proven much more reliable. Do a factory reset after you flash back and redo the setup from scratch.
    2. Names on the TC for network sharing to be kept short, no spaces pure alphanumeric. Do not use apple type names with spaces and particularly the apostrophe.
    3. Whichever is running dhcp.. it should normally be the Fritz though, set dhcp lease to a very short time.. eg 30min. This will get the lease renewal faster and hopefully keep the ARP tables in the computers updated.
    4. But even though the TC is in bridge it should have a static IP address. That can help so you can link not just to the TC by name but also by IP address. The static IP is better handled by the Fritz though via fixed host type setting.. I am sure the fritz offers that.
    5. Just as a matter of interest why keep the link between the fritz and the TC to 100mbit.. both can do gigabit? It has nothing to do with the problem and there is nothing in the current setup that needs more than 100mbit link unless you are getting super speed on the 5ghz from the fritz. 
    Your post and picture of network are excellent.. helps when you are so clear.

  • I copied files to my Time Capsule prior to my IT guy setting it up. Now I can't see my files.

    Hi,
    I copied all my music files to my Time Capsule prior to my IT guy setting it up wirelessly. Now I can't see my files. He has set the security up as " User accounts". I tried to set it up as "disc password". Success, I could see the files but couldn't copy them back to my computer as it came up with couldn't access the Time Capsule. Now I can't see them at all.. In windows explorer the only thing you see is ".com.apple.airport.sharepoint". How can I get my files back?

    Press reset and use the TC password not disk password for security.. and leave the password of the TC at default. You should be still able to access the files..
    Did you copy the files to it from windows?
    Make sure you turn on the guest account to full read and write access.
    Make sure windows is in home network location.. not work or public.

  • HT1338 My Time Capsule isn't backing up.

    My Time Capsule isn't backing up. It appears to be plugged in, etc. - but the "green light" isn't on (orange light isn't either) and therefore it's not backing up. Any suggestions on what I can try to get it backing up again?

    Have you received any error messages?  If so, what do they say?

  • Time capsule isn't baking up

    Hello. my time capsule isn't baking up. spent the whole night "preparing to back up". what can i do?

    We need more info.. you need more info..
    Load the widget to get log messages so you know what is going on.
    A1
    http://pondini.org/TM/Troubleshooting.html
    He also has lots of issues that should cover long preparation.. you should verify the disk and the sparsebundle on the TC.. A5
    Look at D1.. stuck in preparing.

  • Hi iv got a sky router downstairs and a time capsule up stairs how do i set it up so that it just extends the sky wifi and then the hard drive in the time capsule is accessible from all over the house thanks

    hi iv got a sky router downstairs and a time capsule up stairs how do i set it up so that it just extends the sky wifi and then the hard drive in the time capsule is accessible from all over the house thanks

    Connect an Ethernet cable from one of the LAN <--> ports on the back of the Sky router to the WAN (circle of dots icon) port on the back of the Time Capsule. This connection must be maintained at all times.
    Then, using the setup "wizard" on your iMac illustrated below, configure the Time Capsule to create a wireless network that uses the exact same wireless network name and password that the Sky router is using.
    You can get the setup wizard going in several different ways, but the simplest might be to click the WiFi icon at the top of the Mac's screen and then click on Time Capsule under the heading of New AirPort Base Station.
    The wizard will open up and analyze the network, then the suggest the correct setup. The example below shows an older AirPort Express that is about to be setup in the same way. You will see a Time Capsule icon on your screen when you run the setup wizard.

  • I bought a new time capsule.  When I try to set it up, at the end, it says an expected error occurred.  It now won't recognize my time capsule.  What do I do?

    I bought a new time capsule.  When I try to set it up, at the end, it says an expected error occurred.  It now won't recognize my time capsule.  What do I do?

    Do not setup a TC over wireless.. it is like sitting on the branch you are sawing off.
    Plug it into the computer by ethernet.. press and hold the reset until the front LED flashes rapidly and start over.

  • Hi I've recenty purchased a new imac   time capsule   airport express.   I've set up a new network, rather than extended the current one. How do I change my new network to an extended one or create an extended network?

    Hi I've recenty purchased a new imac + time capsule + airport express.
    I've set up a new network, rather than extended the current one. How do I change my new network to an extended one or create an extended network?
    Michael

    detailed in terms of what focus?
    here is a video guide about using the airport utility
    http://www.youtube.com/watch?v=65Jv6m43eIE

  • Installed Snow Leopard now my Time Capsule isn't functioning.... HELP

    Good news- my lovely wife bought me Snow Leopard for my birthday last week.
    Bad news- since I've installed it my Time Capsule isn't backing-up....
    I've tried two overnight, yes overnight, attempts at backing-up, plus countless other aborted attempts. Time Machine, manages to 'calculate changes' and on one of the occasions even started to back-up but managed only 470MB before failing to register any change for the next 7 hours....!
    This is driving me nuts!
    I've been into my local Apple re-seller (I wish I was in the States) and suggestions have been:
    1. Change the computers name.... the idea being it'll see it as a whole new back-up. Hasn't worked.
    2. Erase all my back-up to date and start again..... Really, what and risk losing everything.
    Can someone out there help me..... please.
    Merry Christmas.

    Hi, and welcome to the forums.
    It's probably something simple, but you need to know why the backups are failing.
    Start with the Time Machine - Troubleshooting *User Tip,* also at the top of this forum.
    It will show you how to locate the message(s) that describe the problem, then help you fix it.
    If that doesn't help, post back with details, including all the messages, your setup, what you've done, and the results.

  • Time Capsule 500gb Help! Trying to set up

    I just received a Time Capsule 500Gb model # MB764LL/A It should be working with my iBook G4 which is running on OX 10.5.8 and has the Time Machine software. I am connected wirelessly with the flying saucer Airport Extreme Base Station. I printed out the instructions which seem pretty easy except I do not have the 'set up' CD but my Airport Utility is 5.4.2 so thats current. I have 14 days to return this item and I don't think its broken, I just could be missing something. How important is the Cd? Thanks for any help in advance!!!!

    There are a few steps to take when this happens.
    Disconnect the ethernet cable from your computer to the TC for a moment and power down your computer.
    Make sure the TC is powered up and then hold in the reset button until the amber light begins to blink quickly. Hold a few more seconds, then release the reset button.
    Now connect the ethernet cable again and restart your computer to see if that helps.
    If that does not do the trick, the next step is to try a Factory Default Reset as follows:
    Power down your computer, etc as above.
    Pull the AC power plug from the TC
    Hold in the reset button and keep holding it in as you plug the AC plug back in
    Release the reset button after 10 seconds
    This is a bit tricky to do and you almost need 3 hands.
    Then connect the ethernet cable and power your computer back up, etc.

  • Time Capsule isn't doing right

    I have backed up hundreds of GBs since I bought it last march. My average daily back ups is around at least 500mb per day because of updated digital photos. Out of blue, from the time machine window back up meter says shy over 200 GB. It is definitely something wrong with the system. Is there any way for me to solve the problem. It still shows at least 200 gb after I click cancel button many of times. Does my time capsule needs to be reset or what else? Your help will be greatly appreciated.

    bmiles,
    *_Incremental Backups Seem Too Large!_*
    Consider the following, it might give you some ideas:
    Time Machine performs backups at the file level. If a single bit in a large file is changed, the WHOLE file is backed up again. This is a problem for programs that save data to monolithic virtual disk files that are modified frequently. These include Parallels, VMware Fusion, Aperture vaults, or the databases that Entourage and Thunderbird create. These should be excluded from backup using the Time Machine Preference Exclusion list. You will, however, need to backup these files manually to another external disk.
    One poster observed regarding Photoshop: “If you find yourself working with large files, you may discover that TM is suddenly backing up your scratch disk's temp files. This is useless, find out how to exclude these (I'm not actually sure here). Alternatively, turn off TM whilst you work in Photoshop.” (http://discussions.apple.com/thread.jspa?threadID=1209412)
    If you do a lot of movie editing, unless these files are excluded, expect Time Machine to treat revised versions of a single movie as entirely new files.
    If you frequently download software or video files that you only expect to keep for a short time, consider excluding the folder these are stored in from Time Machine backups.
    If you have recently created a new disk image or burned a DVD, Time Machine will target these files for backup unless they are deleted or excluded from backup.
    Installing new software, upgrading existing software, or updating Mac OS X system software can created major changes in the structure of your directories. Time Machine will backup every file that has changed since the installation.
    Files or folders that are simply moved or renamed are counted as NEW files or folders. If you rename any file or folder, Time Machine will back up the ENTIRE file or folder again no matter how big or small it is.
    George Schreyer describes this behavior: “If you should want to do some massive rearrangement of your disk, Time Machine will interpret the rearranged files as new files and back them up again in their new locations. Just renaming a folder will cause this to happen. This is OK if you've got lots of room on your backup disk. Eventually, Time Machine will thin those backups and the space consumed will be recovered. However, if you really want recover the space in the backup volume immediately, you can. To do this, bring a Finder window to the front and then click the Time Machine icon on the dock. This will activate the Time Machine user interface. Navigate back in time to where the old stuff exists and select it. Then pull down the "action" menu (the gear thing) and select "delete all backups" and the older stuff vanishes.” (http://www.girr.org/mac_stuff/backups.html)
    *TechTool Pro Directory Protection*
    This disk utility feature creates backup copies of your system directories. Obviously these directories are changing all the time. So, depending on how it is configured, these backup files will be changing as well which is interpreted by Time Machine as new data to backup. Excluding the folder these backups are stored in will eliminate this effect.
    *Backups WAY Too Large*
    If an initial full backup or subsequent incremental backup is tens or hundreds of Gigs larger than expected, check to see that all unwanted external hard disks are still excluded from Time Machine backups.
    This includes the Time Machine backup drive ITSELF. Normally, Time Machine is set to exclude itself by default. But on rare occasions it can forget. When your backup begins, Time Machine mounts the backup on your desktop. (For Time Capsule users it appears as a white drive icon labeled something like “Backup of (your computer)”.) If, while it is mounted, it does not show up in the Time Machine Prefs “Do not back up” list, then Time Machine will attempt to back ITSELF up. If it is not listed while the drive is mounted, then you need to add it to the list.
    *FileVault / Boot Camp / iDisk Syncing*
    Note: Leopard has changed the way it deals with FileVault disk images, so it is not necessary to exclude your Home folder if you have FileVault activated. Additionally, Time Machine ignores Boot Camp partitions as the manner in which they are formatted is incompatible. Finally, if you have your iDisk Synced to your desktop, it is not necessary to exclude the disk image file it creates as that has been changed to a sparsebundle as well in Leopard.
    Let us know if any of the above was helpful.
    Cheers!

  • Set Up Time Capsule as Wireless Router - Now How set up Time Machine?

    Time Capsule is performing great as wireless base station set up today. Extended the network and added AirTunes Airport Express - everything works great.
    Started Time Machine to configure the TC as the backup device for TM. Time Machine prompts me to "Set Up Time Capsule" and clicking that button brings me to Airport Utility. But there are no settings in the Airport Utility which allow me to configure the Time Capsule as the TM backup location.
    Any ideas? Thanks.

    Thanks for your reply and the article. It turns out the problem was that when I initially set up the Time Capsule in Airport Utility I checked the "not now" box when asked if I wanted to set up the TC for Time Machine backup. (I figured I could easily come back later to configure the TC for Time Machine.) I had to restart the AirPort Utility process and revert the TC to factory settings and then re-configure the TC while also setting up the wireless network and the Time Machine at same time. All is well now and after 6 hours overnight for the initial backup my iMac is backed up by TM on a regular schedule.

  • Time Capsule isn't talking to Time Machine. Need HELP!

    I am experiencing a problem with my Time Machine & Time Capsule
    For starters, I'm not much of a techie ....
    Have been deleting data stored on Time Machine to make more room for backups. Started getting error message: "Backup volume could not be mounted”
    Even though I had not changed passwords, I did this,
    http://support.apple.com/kb/TS2048 and it didn’t work.
    So then re-set up the Time Capsule.
    That didn’t work and I got a different set of error messages.
    Now, “Connecting to backup volume” takes long time then I get this error message “The storage location for Time Machine could not be found”
    Did this : http://support.apple.com/kb/TS1337
    Didn’t fix it.
    I can copy files to the drive, the WIFI still works, I just can’t use Time Capsule on it.

    R30144 wrote:
    t does look like I've damaged or destroyed the sparsebundle (whatever that is)
    It's the container that Time Machine puts your backups in. It's an odd, special sort of disk image.
    I tried both A4 & A5 with no success. Can I completely wipe the airport and reinsall everything?
    You can, but that will delete everything.
    What happens if I simply delete the sparsebundle?
    That will delete only your backups; nothing else. Then you can start over with Time Machine.
    How much "other" stuff do you have there? Were you deleting old backups to make room? If so, that's going to be a problem again, sooner or later. The reason is, Time Machine will, by design, fill up all the empty space available to it, then begin deleting the oldest backups when it needs room for new ones. That's great, unless you want to put other things there.
    There are a couple of ways around that problem. One is simple: connect a USB drive to your Time Capsule, and put your "other" data there.
    The other is to make a (normal) disk image on the Time Capsule's internal disk, to "reserve" a fixed amount of space on it, then put your other files in it.
    For future reference, you can delete selected Time Machine backups, or all backups of selected items. See #12 in the Frequently Asked Questions *User Tip,* also at the top of this forum.

  • Reminder time in appointment does not match default set in options

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