Time for civil team to repair conduit

Quick question, how long would you expect it to take for the civil team to repair blocked conduit between the pit and the house? Had the cable technician out on the 18th June who said it would be two weeks, and wrote on the order form required by '09/07/15' (tomorrow) A guy was out two weeks ago and took some photos and have not seen anyone since. Also called Telstra who said they they would have it done by the 20th July - apparently the date on the form is not set in stone.1 month to repair some conduit seems like a really long time to me.   Anyone else have a similar experience? is there a SLA when it comes to this stuff?  I'd hate if it was damagaed conduit to have to wait 1 month to get it fixed..

Hello, I'm not sure if there is an official time, but I think it wouldn't hurt to keep ringing, so "it doesn't get lost in the system"
If you haven't done it, next time you ring, ask their emloyee D number and ask them to give you an interaction number when you speak to them and also to confirm by email with a link back to them
Kind regards from ProfessorPhone
If I have been of help, a kudo is always very much appreciated and if my advice has been a solution, please mark it as such.

Similar Messages

  • How many times can a team member install Creative Cloud for teams ?

    How many times can a team member install Creative Cloud for teams ?
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    From the Creative Cloud FAQ at https://www.adobe.com/products/creativecloud/faq.html under the Purchasing and getting started section:
    On how many computers can I install the software I download from Creative Cloud?
    You can install the desktop applications available in Creative Cloud on your primary computer and one backup computer, as long as they are not running at the same time. You will have access to both the Mac OS and Windows versions, so if you have a Mac at home and a PC at work, for instance, you can install your applications on both. See the product license agreements page for more information.

  • ISight problem, time for repair?

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    Rob Keys wrote:
    iSight suddenly stopped working. No green light. Won't work in iChat, Gmail, or Photo Booth. Message "No camera connected to this computer". I followed the advice given here. Restarted. I checked Utilities >> System Profiler >> USB and saw iSight listed (though it said "not configured yet"). I reset the PRAM, went back to System Profiler and now iSight doesn't show up at all.
    Does that pretty much exhaust my efforts? Time to bring it in?
    Many thanks in advance,
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    For any iSight problems, first try restarting the Mac. If the problems persist, try all relevant suggestions from:
      http://support.apple.com/kb/HT2090
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    For more info on how to install and benefits of updating, see http://support.apple.com/kb/TA24901
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  • Apple Tech. Service Turnaround Time For Repairs?

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    You're welcome.
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  • ITunes Match; a waste of time for mobile devices and the impatient

    I recently subscribed to itunes match, aside from being able to upgrade a portion of my lower bitrate files, I am extremely dissapointed (as are many others I've read about having the same issues.) 
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  • "unexpected additional time for review"...Any Ideas what this means?

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    {quote}
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    {quote}

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  • No Adobe support for CC Team Members if you have installed Parallels on your Mac

    No Adobe support for CC Team Members if you have installed Parallels on your Mac
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    Unfortunately I am still getting the 204 error
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    07/01/14 08:15:48:723 | [INFO] |  |  |  |  |  |  | 1743186 | *******************start of Download****************
    07/01/14 08:15:48:723 | [INFO] |  |  |  |  |  |  | 1743186 | GDE Version is 2.0.0.13 (BuildVersion: 2.0; BuildDate: Thu Jan 09 2014 20:38:50 )
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    07/01/14 08:15:48:724 | [INFO] |  |  |  |  |  |  | 1743186 | Going to download the file at /tmp/B58E0DB2-C6AD-4480-B614-874A46E27582/applications.xml
    07/01/14 08:15:48:825 | [INFO] |  |  |  |  |  |  | 1743186 | Preference: Client has set the preference for single stream download
    07/01/14 08:15:50:036 | [INFO] |  |  |  |  |  |  | 1743190 | **File download complete.**
    07/01/14 08:15:50:537 | [INFO] |  |  |  |  |  |  | 1743182 | *******************End****************
    07/01/14 08:15:50:690 | [INFO] |  |  |  |  |  |  | 1743203 | *******************start of Download****************
    07/01/14 08:15:50:690 | [INFO] |  |  |  |  |  |  | 1743203 | GDE Version is 2.0.0.13 (BuildVersion: 2.0; BuildDate: Thu Jan 09 2014 20:38:50 )
    07/01/14 08:15:50:690 | [INFO] |  |  |  |  |  |  | 1743203 | The file to be downloaded is https://ccmdls.adobe.com/AdobeProducts/KCCC/1/osx10/packages/ACCC_2_6_PDIMPackage_393/mani fest.xml
    07/01/14 08:15:50:690 | [INFO] |  |  |  |  |  |  | 1743203 | Going to download the file at /manifest.xml
    07/01/14 08:15:50:791 | [INFO] |  |  |  |  |  |  | 1743203 | Preference: Client has set the preference for single stream download
    07/01/14 08:15:51:900 | [ERROR] |  |  |  |  |  |  | 1743206 | An error has occurred while renaming the temporary named downloaded file.
    07/01/14 08:15:52:213 | [INFO] |  |  |  |  |  |  | 1743182 | *******************End****************
    LBS.log
    07/01/14 08:15:43:357 | [INFO] |  | ACC | LBS | ApplicationFacade |  |  | 1742865 | ****************Starting LBS workflow*******************
    07/01/14 08:15:43:361 | [INFO] |  | Download | LBS | ProductInfo |  |  | 1742865 | Product Sap Code not specified in the product information file
    07/01/14 08:15:43:361 | [INFO] |  | Download | LBS | ProductInfo |  |  | 1742865 | Applet Version not specified in the product information file
    07/01/14 08:15:43:361 | [INFO] |  | Download | LBS | ProductInfo |  |  | 1742865 | Applet ID not specified in the product information file
    07/01/14 08:15:43:361 | [INFO] |  | Download | LBS | ProductInfo |  |  | 1742865 | Product locale not specified in the product information file
    07/01/14 08:15:43:362 | [INFO] |  | Download | LBS | ProductInfo |  |  | 1742865 | Product name not specified in the product information file
    07/01/14 08:15:43:362 | [INFO] |  | Download | LBS | LBSUtils |  |  | 1742865 | Launching LBS in elevated mode
    07/01/14 08:15:48:442 | [INFO] |  | ACC | LBS | ApplicationFacade |  |  | 1743172 | ****************Starting LBS workflow*******************
    07/01/14 08:15:48:446 | [INFO] |  | ACC | LBS | WorkflowManager |  |  | 1743172 | LBS launched in LEGACY mode
    07/01/14 08:15:48:524 | [INFO] |  | Download | LBS | SystemCheck |  |  | 1743182 | System OS Version - major = 10, minor = 8, bugFix = 5
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    07/01/14 08:15:48:546 | [INFO] |  | Download | LBS | ProductInfo |  |  | 1743182 | Product Sap Code not specified in the product information file
    07/01/14 08:15:48:546 | [INFO] |  | Download | LBS | ProductInfo |  |  | 1743182 | Applet Version not specified in the product information file
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    07/01/14 08:15:48:583 | [INFO] |  | ACC | LBS | WorkflowManager |  |  | 1743182 | LBS Lock acquired
    07/01/14 08:15:48:604 | [INFO] |  | ACC | LBS | WorkflowManager |  |  | 1743182 | Deployment lock check passed
    07/01/14 08:15:48:622 | [INFO] |  | ACC | LBS | WorkflowManager |  |  | 1743182 | The resolved URL for package service is https://prod-rel-ffc.oobesaas.adobe.com/adobe-ffc-external/core/v1/applications?name=Creat iveCloud&name=CCLBS&osVersion=10.8.5&platform=osx10
    07/01/14 08:15:50:538 | [INFO] |  | ACC | LBS | WorkflowManager |  |  | 1743182 | Successfully downloaded application xml at path /tmp/B58E0DB2-C6AD-4480-B614-874A46E27582/applications.xml
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    07/01/14 08:15:57:939 | [INFO] |  | Download | LBS | ETS |  |  | 1743185 | Async thread is completed. Now exiting from function.
    07/01/14 08:15:57:949 | [INFO] |  | ACC | LBS | ApplicationFacade |  |  | 1743172 | ACC installation end with exit code: 204
    07/01/14 08:15:57:949 | [INFO] |  | ACC | LBS | ApplicationFacade |  |  | 1743172 | ****************Closing LBS workflow*******************
    07/01/14 08:15:57:959 | [INFO] |  | ACC | LBS | ApplicationFacade |  |  | 1742865 | ****************Closing LBS workflow*******************

  • Time for a new battery?

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  • In addition to the FormsCentral subscription charge ($152.87 including tax) I was billed about the same time for $15.93. I can't find any way to get in touch with anyone from Adobe. The phone number I'm supposed to call is cut off on my invoice. Can someo

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    I have forwarded your request to the support team that should be able to resolve this issue for you quickly. Expect to hear from them shortly.
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    RepairZoom iPad Repair
    http://www.repairzoom.com/ipad-repair.html
    Mission Repair
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  • I have a cracked screen, does anyone know the cost and time it take apple to repair?

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    I'd like to know too for my MacBook Pro Retina (Late 2013). Having spoken to some Apple Stores here in Sydney, I need to bring in the computer for them to tell me. I'll know more tomorrow.

  • This is not right: time limit on iMac G5 Repair Program

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    Hello All,
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