Time is running out for BT Vision

Time is running out before I move my money to another provider. 
Four times this week I set my box to record whilst at work only to find a blank screen when I came home. 
Still no text service, even though it's been "Coming soon" for longer than I care to remember. 
Telling me "Your not the only one, lots of people are having the same problem." Does not cut it.
If it's not fixed by November I'm off, and I will say goodbye to this terrible service.
I will also go to trading standards and every media source I can think off to publicise the shocking and uncaring nature of B.T.
Well done B.T. You've driven away another loyal customer.

I agree it is a disaster. However the cause is down to Freeview changes all this month and an unforeseen glitch in the software. That's the reason not a vald excuse.
A fix is being tested at the moment and assuming it pans out ok will be rolled out to everyone.
Cold comfort perhaps.
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