"Time machine error, The disk image cannot be mounted" What can I do??

I ran the time machine. Then, "preparing backup" showed up for a long time. After that, a window pop out: "Time machine error, The disk image cannot be mounted" What is disk image? What can I do (I can't back up anything)
P.S. I use time capsule for backup. there were no problem on connection

I'm having the same issue. I do not have TC as my base station. It says right in the book that if you choose, you do not have to have it run as your router, just as a part of your existing wireless network. All software is up to date and I have already shortened the name of both my TC and TC disc to 6 characters and no spaces! I've already spoken with someone today about this. He really didn't know. Have tried backing up both wirelessly and directly connecting with an Ethernet cord. I had to finally call because when I attempted to register the product to get online support, apple.com didn't recognize the serial number!!! The gentleman on the phone got it registered for me. I bought the TC from an official apple store and for whatever reason when he put in the serial number his computer said that this TC was so "old" I guess that there was technically "no support." That basically means that even though my parents just purchased this for me a week before Christmas, that it was made a year ago and the warranty is not good?? I need to do more research on that. Right now I am very unhappy about this. I am a firm apple user and have been for years, but this is frustrating.
I had read somewhere else (not sure I've been searching apple for what seems like forever now) to make sure that the TC was showing up in "devices" of the Finder. Mine doesn't show up there, but rather in the "Network" window. Is this an issue? If it is, can anyone tell me how to fix that. I have Time Machine backing up to my TC, so I do not see why it would be.
UPDATE: I just opened up my TC on the "Shared" section of the Finder window and deleted the old "sparsebundle" (I had no clue that anything had backed up way back at 3:30pm on Dec 29) and now I get a slightly new message: Time Machine Error: The backup disc image could not be created." So now the word "mounted" is replaced with "created." This error showed up a lot sooner than the original one. Ok, no clue. I am going to try to Change the Disc again, and try again. I will post another update.
Message was edited by: kryzma

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