TO not printing in background processing of process message

Dear Experts,
We are using PI sheets and process messages to do GR (WM) and then put away to a destination storage bin. TO is getting printed in the default user profile printer when user is manually sending  process message in CO54. But not getting printed when processed by a background job(RCOCB004). We tried even after maintaining the printer in background user but of no use. It only generates the spool and no direct print happening. Kindly let me know if this is the std SAP behavior and any way to control this.
Thanks
Rijil

hi, thanks you reply.
default delete job is ok.
but
default archive job does not work.
the followding error occured in log.
Executing ArchiveJob (arvhive job) failed. Reason: java.lang.NullPointerException
and i have configed something according to:
[http://help.sap.com/saphelp_nwpi71/helpdata/en/2f/88084136b5f423e10000000a155106/frameset.htm]

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