Today  my iPod touch 4 generation was dropped. now it just has a white screen. i tried reseting it by clicking the home and lock buttons but nothing helped. what is my problem and how do i fix it?

Today  my iPod touch 4 generation was dropped. now it just has a white screen. i tried reseting it by clicking the home and lock buttons but nothing helped. what is my problem and how do i fix it?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
  Apple Retail Store - Genius Bar              

Similar Messages

  • I have a nano 4th generation 8gb i have tried resetting it, i get the apple logo come up but nothing else happens.  It will work in my docking station  but as soon as i take it out it will not respond.  any ideas, do i need a new battery?

    i have a nano 4th generation 8gb i have tried resetting it, i get the apple logo come up but nothing else happens.  It will work in my docking station  but as soon as i take it out it will not respond.  any ideas, do i need a new battery?

    It definitely sounds like your Nano needs a new battery at this point.  You can have Apple replace it for a flat fee, send it into a third party service center to be replaced for much less, or you can purchase a new battery online and swap it out yourself if you feel up to it.
    B-rock

  • My Itouch died & now it just has a white screen when I try to turn it on

    My Itouch died and when I plugged it into a friend's computer to charge it, it just has this white screen when I try to turn it on. I took it home and plugged it into my own computer, and it's doing the same thing.
    What can I do to fix this?

    I wish i was replying because i could help. I just wanted to reply because my pod did exactly the same thing. except now it turned off and will not turn back on.

  • I have had my ipod touch for almost 2 years. When i turn ipod on it just has a white screen! nothing will show. i have restored it. i have tried everything help!

    Ny ipod touch will not do anything. it just has a white screen on it. plz help!

    - Try:
    iOS: Not responding or does not turn on
    - If not successful and you can't turn the iPod fully off, let the battery fully drain. After charging for at least an hour try the article again.
    - If still problem that indicates a hardware problem and an appointment at the genius Bar of an Apple store is in order.

  • HT201406 iPod has a white screen. Tried fix suggestions. Nothing works. Can you help?

    iPod has a white screen. Tried fix suggestions. Nothing works. Can you help?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • My ipod 5 shut off and it wont turn back on. people say to hold down home and lock button but my home button is broken, what do i do

    My IPod 5 shut down and wont turn back on. people say to hold down home and lock button but my home button doesn't work. what do I do?

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable                     
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • My daughters iPod wont turn off and has a blank white screen. i tried to restore it to the original state and it is still the same. is this fixable? thank you for your help

    My daughters iPod wont turn off and has a blank white screen. i tried to restore it to the original state and it is still the same. is this fixable? thank you for your help

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar              

  • My ipod has a white screen and i cant do nothing i click on the home the volume and the lock botton but nothing work what do i do

    my ipod has a white screen and i cant do nothing i click on the home the volume and the lock botton but nothing work what do i do

    Let the battery fully drain. After charging for an hour try:
    - A reset.
    Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Connect to computer and try to retore.
    - If the screen remains white and you can't trun it off then it is time for an appointment at the Genius Bar of an Apple store. You very likely have a hardware problem.

  • My MacBookPro has a white screen with a grey file folder in the center of the screen with a white question mark blinking in it. What does this mean?  And how can I get my computer back up and running normal?

    My MacBookPro has a white screen with a grey file folder in the center of the screen with a white question mark blinking in it. What does this mean?  And how can I get my computer back up and running normal?

    Start up in Safe Mode.
    http://support.apple.com/kb/PH14204?viewlocale=en_US
    Repair Disk.
    http://support.apple.com/kb/PH5836
    Reset PRAM.
       http://support.apple.com/kb/PH14222

  • TS3274 My iPad has a white screen after trying to restore.  I try and restore again and  the same thing happens and we are back at the white screen.  How can I get it back.

    My iPad has a white screen after trying to restore.  I try and restore again and  the same thing happens and we are back at the white screen.  How can I get it back?

    type HT4097 in the search bar. its unable to update or restore iOS. Follow the instructions and if that does not work then id go to the local apple store.

  • HT201210 ipod just has a white screen

    ipod touch just has a white screen. Can't even get to unlock screen

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • HT1414 ipod has a white screen.  already reset/ restore.  any other options??

    ipod has a white screen.  already reset/ restore, but this did not work.  any other options??

    If the restore was successful (went through all steps without errors) then
    - Make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar 

  • Clicked to install software update, now it just has a blue screen. I have tried resetting by holding down on/off and home at same time, apple logo shows up and then goes back to blue screen. What is wrong??

    I clicked on the software update, acted like it was updating, and now it just has a blue/turqois screen. I have tried to reset it by holding down the on/off button
    and home button at same time, and the apple logo shows up and them goes back to the same screen. Please help...

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar

  • Whenever I use firefox...it can oad a page, but when I click anywhere on a page...the page won't answer. I have installled the latest version and all updates but nothing helps.

    see above

    Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
    * Don't make any changes on the Safe mode start window.
    * https://support.mozilla.com/kb/Safe+Mode
    If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
    * Use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
    * Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
    In Firefox 4 you can use one of these to start in <u>[[Safe mode]]</u>:
    * Help > Restart with Add-ons Disabled
    * Hold down the Shift key while double clicking the Firefox desktop shortcut (Windows)
    * https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

  • How to reset my ipod touch 4G if everytime i turn on it, a white screen appear about 2 seconds and then it turn off again, and again starts?

    Please i tried everything but i cant, answer¡¡¡¡¡¡
    I tried to turn off it, reboot it, conect it but the pc doesny recognize it, EVERYTHING¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡ Please

    I'm a little unclear regarding what you've already done so I'll start from the beginning.
    First, try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    http://support.apple.com/kb/TS1538
    There have been some problems accessing pages on the Apple web site.  If the hyperlink gives you a "We're sorry" message, try again.
    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
    Finally, if the Restore doesn't work, let the battery drain completely.  Then recharge for at least an hour and Restore again.

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