Token and smart card reader are not detected on Mavericks if not plugged on a USB port during system boot

Well, both token and smart card reader are not detected on OS X 10.9 if not plugged on a USB port during system boot. So, if I am already working within the system and need to use my certificates I have to plug the token or smart card reader on a USB port and restart Mavericks.
Token is a GD Starsign and Smart Card Reader is a SCR3310 v2.
Thoughts?

SCS is a very good app, since I've read that Apple has discontinued support for PC/SC interfaces after the release of Mountain Lion.
(My previous installation was a Mavericks upgrade from Lion)
However, I don't know what and how to debug using Smart Card Services. Do you know any commands to use?
Apparently, the SC reader reports no issues: the LED is blinking blue when no smart card is present and becomes fixed blue when a smart card is inserted – according to the manuals, this shows that there is correct communication between the OS and the CCID reader.
I don't know what to do; I'm beginning to hypothesize it's a digital signer issue. In fact, my smart card only supports one application called File Protector (by Actalis) to officially sign digital documents. This application seems to have major difficulties in identifying the miniLector EVO.
The generic and ambiguous internal error comes when I try to manually identify the peripheral.
Athena CNS is one of the Italian smart cards and is automatically recognized and configured (so it's correct – no doubts about this), while "ACS ACR 38U-CCID 00 00" seems to be the real name of the miniLector.
(I'm assuming this because System Information also returns that the real manufacturer is ACS... bit4id is a re-brander)
However, when I click on it and then tap OK, it returns internal error.
As first attempt, I would try to completely erase&clean File Protector files to try a reinstall. Then, if this still doesn't work, I'd debug using the terminal.
So:
- Do you know any applications to 100% clean files created by an installer?
- Do you have in mind any solutions that I might have forgotten?
Thanks in advance from an OS X fan!

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