Toshiba has a real problem with overheating & customer care across the board
So, my perpetually overheating X505-Q896 finally got sent in for repairs...the price to replace the video card which probably finally died because of the poor heat dissipation? 800. 800 for a 4 year old replacement PC graphics card including labor and parts surcharges (they're asking another 150 to replace another plastic piece which they're reporting "broken"... no clue what that is) you've got to be kidding me. not only do they pop out a poorly designed original machine, but when it's in half runnable state they let the secondary repair middlemen (the toshiba after warr repair guys) RAKE YOU OVER THE COALS. so, do I bend over and spend 800 on a 4 year old machine? or pony up a grand for another gaming laptop? neither are great options. You can bet one thing, if I buy a new machine you can bet your bottom dollar it WILL NOT be a toshiba. They discontinued the Qosmio for a reason. And if you plunked 1.5k or whatever into it I hope you get good use out of it. when I get it back it MIGHT Be able to play videos for my kids. 800!!!!!!!!!
I think I solved the wifi connection problem, just by switching off completely the router! sounds trivial, but in this case it worked!!!
the funny behaviour of the trackpad/cursor still persists. any suggestion???
thanks again
Similar Messages
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Has anyone experienced problems with downloading Nikon D800 files to the iPad3 using the camer connector kit? I have tried .RAW and JPEG (of various sizes) on both SD and CF cards, but the iPad doesn't recognise the files.
I have seen various forums discussing Lightroom and PSE updates that are required to process .NEF files but I can't find anything on the iPad/camera connector issue.
I dont have any problem if I put the SD card straight into the SD slot in my iMac and Aperture will process the files fine, but I would really like to be able to download and view files on the move on the iPad.
Any advice appreciated?
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Just moved my email from Entourage to Mail. Having real problems with getting my signatures to work properly despite sending email as Rich Text.
When adding in a small company logo to the signature, PC's / windows computers only receive signature and logo as attachments.
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Every time I try to open photoshop I get a window that pops up and says:
"Photoshop has encountered a problem with the display driver, and has temporarily disabled GPU enhancements. Check the video card manufacturer's website for the latest software.
GPU enhancements can be enable in the Performance panel of Preferences."
Then windows shuts the program down. The details of the problem are:
"Files that help describe the problem:
C:\Users\Owner\AppData\Local\Temp\WER70AD.tmp.WERInternalMetadata.xml
C:\Users\Owner\AppData\Local\Temp\WER9389.tmp.appcompat.txt
C:\Users\Owner\AppData\Local\Temp\WER9407.tmp.hdmp"
I'm on a custom Asus
I'm using Win7 Home Premium 64-bit
16GB RAM
Nvidia Geforce GTX 560 2GB video card
Intel i7 core 2.2 GHz
12 GB of memory
The error happens so quickly that I don't have time to do anything. Please help. >.< I've been on hold for *checks phone* 2 hours exactly. Wow. It is a legit copy and was working last month with no trouble. I've updated the drivers and tried a few solutions that have worked for other people that I found on Google (such as disabling CUDA and setting my "power management mode" to "prefer maximum performance" on my video card) but so far nothing has worked.
Thanks in advance!It has stopped crashing because somehow it turned off "Enable GL Drawing" on its own because I could never even get a menu open. Not sure how it did that but I am grateful. I still get the error when I open Photoshop up but at least it hasn't crashed yet. At the time when it was crashing I never would have been able to get you the system info due to the speed that it was crashing upon just opening the program. In case you still need it:
Adobe Photoshop Version: 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch]) x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:10, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2
Physical processor count: 8
Processor speed: 2394 MHz
Built-in memory: 16361 MB
Free memory: 13322 MB
Memory available to Photoshop: 14694 MB
Memory used by Photoshop: 60 %
Image tile size: 128K
Image cache levels: 4
OpenGL Drawing: Disabled.
OpenGL Drawing Mode: Basic
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: False.
OpenGL Crash File: Detected.
OpenGL Allow Old GPUs: Not Detected.
Video Card Vendor: NVIDIA Corporation
Video Card Renderer: GeForce GTX 560M/PCIe/SSE2
Display: 1
Display Bounds:= top: 0, left: 0, bottom: 1080, right: 1920
Video Card Number: 1
Video Card: NVIDIA GeForce GTX 560M
Driver Version: 9.18.13.697
Driver Date: 20121002000000.000000-000
Video Card Driver: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Video Mode: 1920 x 1080 x 4294967296 colors
Video Card Caption: NVIDIA GeForce GTX 560M
Video Card Memory: -2047 MB
Serial number: 92628077745082451425
Application folder: C:\Program Files\Adobe\Adobe Photoshop CS5.1 (64 Bit)\
Temporary file path: C:\Users\Owner\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
C:\, 931.4G, 511.4G free
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS5.1 (64 Bit)\Plug-ins\
Additional Plug-ins folder: not set
Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2010/12/13-23:37:10 64.449933 64.449933
adbeape.dll Adobe APE 2011/01/17-12:03:36 64.452786 64.452786
AdobeLinguistic.dll Adobe Linguisitc Library 5.0.0
AdobeOwl.dll Adobe Owl 2010/06/03-13:43:23 3.0.93 61.433187
AdobeOwlCanvas.dll Adobe Owl Canvas 3.0.68 61.2954
AdobePDFL.dll PDFL 2010/12/13-23:37:10 64.341419 64.341419
AdobePIP.dll Adobe Product Improvement Program 5.5.0.1265
AdobeXMP.dll Adobe XMP Core 5.0 64.140949
AdobeXMPFiles.dll Adobe XMP Files 5.0 64.140949
AdobeXMPScript.dll Adobe XMP Script 5.0 64.140949
adobe_caps.dll Adobe CAPS 4,0,42,0
adobe_OOBE_Launcher.dll Adobe OOBE Launcher 2.0.0.36 (BuildVersion: 2.0; BuildDate: Mon Jan 24 2011 21:49:00) 1.000000
AFlame.dll AFlame 2011/01/10-23:33:35 64.444140 64.444140
AFlamingo.dll AFlamingo 2011/01/10-23:33:35 64.436825 64.436825
AGM.dll AGM 2010/12/13-23:37:10 64.449933 64.449933
ahclient.dll AdobeHelp Dynamic Link Library 1,6,0,20
aif_core.dll AIF 2.0 53.422628
aif_ogl.dll AIF 2.0 53.422628
amtlib.dll AMTLib (64 Bit) 4.0.0.21 (BuildVersion: 4.0; BuildDate: Mon Jan 24 2011 21:49:00) 1.000000
amtservices.dll AMTServices (64 Bit) 4.0.0.21 (BuildVersion: 4.0; BuildDate: Mon Jan 24 2011 21:49:00) 1.000000
ARE.dll ARE 2010/12/13-23:37:10 64.449933 64.449933
asneu.dll AsnEndUser Dynamic Link Library 1, 7, 0, 1
AXE8SharedExpat.dll AXE8SharedExpat 2011/01/10-23:33:35 64.436825 64.436825
AXEDOMCore.dll AXEDOMCore 2011/01/10-23:33:35 64.436825 64.436825
Bib.dll BIB 2010/12/13-23:37:10 64.449933 64.449933
BIBUtils.dll BIBUtils 2010/12/13-23:37:10 64.449933 64.449933
boost_threads.dll DVA Product 5.0.0
cg.dll NVIDIA Cg Runtime 2.0.0015
cgGL.dll NVIDIA Cg Runtime 2.0.0015
CoolType.dll CoolType 2010/12/13-23:37:10 64.449933 64.449933
data_flow.dll AIF 2.0 53.422628
dvaadameve.dll DVA Product 5.0.0
dvacore.dll DVA Product 5.0.0
dvaui.dll DVA Product 5.0.0
ExtendScript.dll ExtendScript 2011/01/17-17:14:10 61.452840 61.452840
FileInfo.dll Adobe XMP FileInfo 5.0 64.140949
icucnv36.dll International Components for Unicode 2009/06/17-13:21:03 Build gtlib_main.9896
icudt36.dll International Components for Unicode 2009/06/17-13:21:03 Build gtlib_main.9896
image_flow.dll AIF 2.0 53.422628
image_runtime.dll AIF 2.0 53.422628
JP2KLib.dll JP2KLib 2010/12/13-23:37:10 64.181312 64.181312
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 10.0
LogSession.dll LogSession 2.1.2.1263
MPS.dll MPS 2010/12/13-23:37:10 64.450375 64.450375
msvcm80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcm90.dll Microsoft® Visual Studio® 2008 9.00.30729.4940
msvcp80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcp90.dll Microsoft® Visual Studio® 2008 9.00.30729.4940
msvcr80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcr90.dll Microsoft® Visual Studio® 2008 9.00.30729.4940
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CS5.1 CS5.1
Plugin.dll Adobe Photoshop CS5 CS5
PlugPlug.dll Adobe(R) CSXS PlugPlug Standard Dll (64 bit) 2.5.0.232
PSArt.dll Adobe Photoshop CS5.1 CS5.1
PSViews.dll Adobe Photoshop CS5.1 CS5.1
SCCore.dll ScCore 2011/01/17-17:14:10 61.452840 61.452840
tbb.dll Threading Building Blocks 2, 1, 2009, 0201
TfFontMgr.dll FontMgr 9.3.0.113
TfKernel.dll Kernel 9.3.0.113
TFKGEOM.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
updaternotifications.dll Adobe Updater Notifications Library 2.0.0.15 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 2.0.0.15
WRServices.dll WRServices Thursday January 21 2010 12:13:3 Build 0.11423 0.11423
wu3d.dll U3D Writer 9.3.0.113
Installed plug-ins:
3D Studio 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Accented Edges 12.0
ADM 3.11x01
Angled Strokes 12.0
Average 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Bas Relief 12.0
BMP 12.0.2
Camera Raw 6.7
Chalk & Charcoal 12.0
Charcoal 12.0
Chrome 12.0
Cineon 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Clouds 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Collada 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Color Halftone 12.0.2
Colored Pencil 12.0
CompuServe GIF 12.0.2
Conté Crayon 12.0
Craquelure 12.0
Crop and Straighten Photos 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Crop and Straighten Photos Filter 12.0.2
Crosshatch 12.0
Crystallize 12.0.2
Cutout 12.0
Dark Strokes 12.0
De-Interlace 12.0.2
Dicom 12.0
Difference Clouds 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Diffuse Glow 12.0
Displace 12.0.2
Dry Brush 12.0
Eazel Acquire 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Embed Watermark 4.0
Entropy 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Extrude 12.0.2
FastCore Routines 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Fibers 12.0.2
Film Grain 12.0
Filter Gallery 12.0
Fresco 12.0
Glass 12.0
Glowing Edges 12.0
Google Earth 4 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Grain 12.0
Graphic Pen 12.0
Halftone Pattern 12.0
HDRMergeUI 12.0
IFF Format 12.0.2
Ink Outlines 12.0
JPEG 2000 2.0
Kurtosis 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Lens Blur 12.0
Lens Correction 12.0.2
Lens Flare 12.0.2
Lighting Effects 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Liquify 12.0.1
Matlab Operation 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Maximum 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Mean 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Measurement Core 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Median 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Mezzotint 12.0.2
Minimum 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
MMXCore Routines 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Mosaic Tiles 12.0
Multiprocessor Support 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Neon Glow 12.0
Note Paper 12.0
NTSC Colors 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Ocean Ripple 12.0
OpenEXR 12.0.2
Paint Daubs 12.0
Palette Knife 12.0
Patchwork 12.0
Paths to Illustrator 12.0.2
PCX 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Photocopy 12.0
Photoshop 3D Engine 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Picture Package Filter 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Pinch 12.0.2
Pixar 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Plaster 12.0
Plastic Wrap 12.0
PNG 12.0.2
Pointillize 12.0.2
Polar Coordinates 12.0.2
Portable Bit Map 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Poster Edges 12.0
Radial Blur 12.0.2
Radiance 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Range 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Read Watermark 4.0
Reticulation 12.0
Ripple 12.0.2
Rough Pastels 12.0
Save for Web & Devices 12.0
ScriptingSupport 12.1
Shear 12.0.2
Skewness 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Smart Blur 12.0.2
Smudge Stick 12.0
Solarize 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Spatter 12.0
Spherize 12.0.2
Sponge 12.0
Sprayed Strokes 12.0
Stained Glass 12.0
Stamp 12.0
Standard Deviation 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Sumi-e 12.0
Summation 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Targa 12.0.2
Texturizer 12.0
Tiles 12.0.2
Torn Edges 12.0
Twirl 12.0.2
U3D 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Underpainting 12.0
Vanishing Point 12.0
Variance 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Variations 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Water Paper 12.0
Watercolor 12.0
Wave 12.0.2
Wavefront|OBJ 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
WIA Support 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
Wind 12.0.2
Wireless Bitmap 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
ZigZag 12.0.2
Plug-ins that failed to load: NONE
Flash:
Mini Bridge
Kuler
Access CS Live
CS Review
Installed TWAIN devices: NONE -
Satellite A500-1C0 - Windows has detected a problem with HDD
Good day,
Notebook shows me that Windows has detected a problem with HDD. The notebook is slow and the chops. And when you turn it shows me Smart Failure predicted on hard disk 1. Toshiba MK 5055GSX - (S2). Can you help me? (Im CZ)
http://img684.imageshack.us/img684/8434/smartm.jpgHi Konyga,
If you already get a warning about internal HDD before Windows starts I would recommend exchanging it and backup all data as fast as possible.
Is your notebook still under warranty?
If yes you can get a new HDD from an authorized service provider. This would be for free because its covered by warranty. Everything what you have to do is contacting an ASP.
http://eu.computers.toshiba-europe.com > Support & Downloads > Find an ASP -
Satellite U300-13U - iTunes has detected a problem with the audio config
Please can someone help me? I've got a U300-13U laptop and have just installed iTunes on it. However, when I open iTunes I get an error message saying that "iTunes has detected a problem with the audio configuration and may not play properly" That's an understatement - it doesn't play at all!
I've uninstalled, reinstalled both iTunes and Quicktime but to no avail. I've searched and exhausted the iTunes support boards but got nowhere either. The sound is fine as I can play CDs with no issues at all. The only suggestion that I can get is that there may be a problem with audio device not liking Apple and vice versa.
Does anyone have ANY idea at all as to what might be going on here? I'm completely out of my depth, I'm just a simple girl who wants to play her music!!!
Thanks ever so.Hello
I dont use iTunes so Im not an expert with this player but first of all you should give us some important informations:
- What OS do you use?
- Are you using the factory settings (Toshiba recovery disk) or your own Windows version
- Do you have yellow exclamation marks in device manager?
Ok, iTunes told you that there is a audio configuration problem so did you try to update the sound driver? If not, you should try it.
Check the Toshiba website for an update and see what happens. Then post your result:
http://eu.computers.toshiba-europe.com => Support & Downloads => Download Drivers
Greets -
LogMeIN Guardian has detected a problem with the LogMeIn software...
A customer I support got an error dialog box, "LogMeIN Guardian has detected a problem with the LogMeIn software on this machine". He supplied no other details regarding what he was doing at the time or how long the session had been established with the host. I connected to his laptop and there are no malware infections reported by HitMan Pro or Norton. The event viewer entry for this event is: LogMeIn Guardian has detected a problem with the LogMeIn software installed on this machine. The problem is locally identified by the following reference ID: 'e564efd936b4fa136c2f2fc87cfcc592'. There are no other remarkable events in the event viewer. Any idea what happened? Does the reference ID help? Thanks,
I am receiving a similar message. The id is different and I don't know if that is a generic message and the ID is the key or if the id just relates to computer-account or something. In my case, I have installed it onto Windows 8 RP and although everything looks fine, and most functions work correctly but when I try to remote-control I get a 202 (remote control session initiated) and see a flash of the desktop then a disconnect with error 104 and the following: Message: LogMeIn Guardian has detected a problem with the LogMeIn software installed on this machine. The problem is locally identified by the following reference ID: '386708ab41884ad6d1d37258cd9b6140' my guess is an incompatible display driver since I can do other functions (such as event viewer). I will be trying a newer driver.
-
Has anyone experienced problems with Mackeeper? I did not complete downloading this software. Yet, occasionally when on the internet, I will have the MacKeeper multi-colored circle replace my pointer. How do you deal with this?
Welcome to Apple Support Communities
Don't download MacKeeper. Users complain about this app and it damages OS X. Also, Mac OS X knows how to take care of itself, so you don't need any other cleaning application that may damage OS X. See > https://discussions.apple.com/docs/DOC-3691 -
Help! I just moved my itunes library from a Win 7 computer to a new Win 8.1 computer following the instructions on the itunes website. Everything is good except I'm getting an error message on the Win 8 computer if I try to play a CD or get an audio file off of the internet. I get an error message that says "iTunes has detected a problem with your audio configuration. Audio/Video playback may not operate properly. I don't know where to look for or fix the audio configuration on the win 8 computer. As far as I can tell the iTunes configuration looks the same as on the other computers in the house. At this point I don't dare plug my ipod touch into the Win 8 computer for fear it will get messed up.
I have the same problem and I know that it is due to my PCI Audio driver not being compatible with WIndows 8.1.
iTunes isn't the only program that can't direct sound to the built-in speakers anymore. The obvious solution would be to update the drivers, but unfortunately Dell does not provide an updated driver for my model, so I am stuck with that.
However, saying that, only my laptop speakers are affected by this. I can use sound fine on applications where I can choose the output device and direct sound to the head phones, but for some reason iTunes does not let you choose the audio device manually.
To listen to music I imported the iTunes Library in Windows Media Player and changed the audio output using the following instructions: http://windows.microsoft.com/en-us/windows7/c00d11ba
However, I would also like to rent movie's from iTunes,
Would be great if iTunes would let you choose the output device, too, like most other applications using sound from Skype to Windows Media Player,... -
Several attempts to upgrade to iTunes 11 have failed. After an upgrade to 11 the error message reads: "iTunes has detected a problem with your audio configuration. Audio/Video playback may not operate properly." At this point--after the upgrade to iTunes 11--my PC running Windows XP loses audio playback for all functions--in iTunes, in the browser and the volume icon disappears from the System Tray. Only by removing iTunes 11, and then using System Restore to turn back the OS settings can I return the PC to normal functioning.
I did that. I reinstalled iTunes 10.5. Everything seemed fine, but when I try to plug in and copy a CD to my iPhone 4S an error message reads roughly: 'iPhone 4S requires iTunes 10.5 or higher to work.'
What might be the problem with my audio configuration?
Why doesn't my iPhone 4S work with iTunes 10.5? It used to work with iTunes 10.5.
Please advise.
epThis forum is for questions about iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll be most likely to get help with this issue if you ask in the general iTunes for Windows forums.
Regards. -
When I connect my I pod shuffle to USB it shows an error message - " I Tunes has deducted a problem with your audio configuration. Audio/Video playback may not operate properly" due to this problem whenever i connect earphone each and every earphone gets un usable. Already made a factory reset. please arrange for a rectification.. :'(
Hi Ganeshpandianm,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.
iTunes for Windows: iTunes cannot run because it detects an issue with QuickTime
http://support.apple.com/kb/TS1371?viewlocale=en_US
"iTunes cannot run because it has detected a problem with your audio configuration"
Cheers,
- Judy -
My wife has been having problems with Safari, and many third party software and malware programs infecting her Mac Book Pro. I have tried to reset Safari but it keeps coming back, taking over Safari, changing defaults, start pages, and search engines, Etc.
Is it safe to use programs like MacKeeper, who keeps send my wife's computer message and alerts, or should I just wipe the drive and start over?
SkipI am having lot's of lag time with Safari, etc..
I'll type in a website.. and it will take 15-20 seconds to start..
Start time: 17:51:37 12/02/14
Model Identifier: MacBookPro11,3
System Version: OS X 10.10.1 (14B25)
Kernel Version: Darwin 14.0.0
Time since boot: 14 days 3:02
USB
My Passport 07B8 (Western Digital Technologies, Inc.)
Diagnostic reports
2014-11-13 QuickLookSatellite crash x2
2014-11-21 com.apple.WebKit.Plugin.64 crash
Log
Nov 30 21:32:39 PM notification timeout (pid 345, Adobe CEF Helper)
Nov 30 21:32:39 PM notification timeout (pid 99018, CEPHtmlEngine)
Nov 30 21:32:39 PM notification timeout (pid 99019, CEPHtmlEngine He)
Dec 1 09:09:03 [[0xffffff802bfa4000] OpCode 0x0C01 (Set Event Mask) from: kernel_task (0) Synchronous status: 0x00 (kIOReturnSuccess) state: 2 (BUSY) timeout: 5000] Bluetooth warning: An HCI Req timeout occurred.
Dec 1 09:52:03 PM notification timeout (pid 266, Creative Cloud)
Dec 1 09:52:03 PM notification timeout (pid 346, Adobe CEF Helper)
Dec 1 09:52:03 PM notification timeout (pid 345, Adobe CEF Helper)
Dec 1 10:04:37 process WindowServer[114] caught causing excessive wakeups. Observed wakeups rate (per sec): 170; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 12755007
Dec 1 10:31:08 ALF: ifnet_get_address_list_family error 12
Dec 1 10:59:17 process Meeting Center[2921] caught causing excessive wakeups. Observed wakeups rate (per sec): 647; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 45104
Dec 1 12:24:35 process com.apple.WebKit[4567] caught causing excessive wakeups. Observed wakeups rate (per sec): 297; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 76962
Dec 1 14:31:01 process com.apple.WebKit[7400] caught causing excessive wakeups. Observed wakeups rate (per sec): 397; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 53188
Dec 1 14:43:52 process com.apple.WebKit[7400] caught causing excessive wakeups. Observed wakeups rate (per sec): 224; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 150084
Dec 1 14:47:34 process com.apple.WebKit[7400] caught causing excessive wakeups. Observed wakeups rate (per sec): 332; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 222103
Dec 1 15:03:29 process com.apple.WebKit[7400] caught causing excessive wakeups. Observed wakeups rate (per sec): 214; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 370572
Dec 1 16:38:03 SIOCPROTODETACH_IN6: utun2 error=6
Dec 1 16:38:08 SIOCPROTODETACH_IN6: utun2 error=6
Dec 1 20:08:30 jnl: disk3s2: replay_journal: from: 112328704 to: 113115136 (joffset 0x3a38000)
Dec 1 20:08:30 jnl: disk3s2: journal replay done.
Dec 1 20:27:11 com.adobe.acc.AdobeCreativeCloud.75292.UUID: Service exited with abnormal code: 5
Dec 2 08:23:00 process com.apple.WebKit[11891] caught causing excessive wakeups. Observed wakeups rate (per sec): 161; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 527508
Dec 2 09:29:37 firefox (map: 0xffffff80317c5960) triggered DYLD shared region unnest for map: 0xffffff80317c5960, region 0x7fff9ae00000->0x7fff9b000000. While not abnormal for debuggers, this increases system memory footprint until the target exits.
Dec 2 10:04:39 SIOCPROTODETACH_IN6: utun2 error=6
Dec 2 10:04:44 SIOCPROTODETACH_IN6: utun2 error=6
Dec 2 16:42:24 process com.apple.WebKit[26151] caught causing excessive wakeups. Observed wakeups rate (per sec): 153; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 45002
Swap (MiB): 41556
Activity
Net: 210 in, 20 out (KiB/s)
Memory: kernel_task (UID 0) is using 1632 MB
kexts
com.cisco.kext.acsock (1.1.0)
com.wdc.driver.USB.64.10.9 (1.0.1)
Daemons
com.cisco.anyconnect.vpnagentd
com.oracle.java.JavaUpdateHelper
com.apple.installer.osmessagetracing
com.microsoft.office.licensing.helper
com.google.keystone.daemon
com.wdc.WDSmartWareService
com.oracle.java.Helper-Tool
com.adobe.fpsaud
com.wdc.SmartwareDriveService
Agents
com.adobe.AdobeCreativeCloud
com.zimbra.desktop
com.citrix.ServiceRecords
com.google.keystone.system.agent
com.apple.photostream-agent
com.genieo.completer.download
com.genieo.completer.update
com.cisco.anyconnect.gui
com.citrix.ReceiverHelper
com.citrix.AuthManager_Mac
com.citrix.FMDAgent.14800.UUID
com.oracle.java.Java-Updater
com.fiplab.MailTabProHelper
com.adobe.PDApp.AAMUpdatesNotifier.74724.UUID
com.citrixonline.GoToMeeting.G2MUpdate
com.apple.AirPortBaseStationAgent
com.microsoft.SyncServicesAgent
Startup items
/System/Library/StartupItems/ciscod/ciscod
/System/Library/StartupItems/ciscod/StartupParameters.plist
Bundles
/System/Library/Extensions/hp_fax_io.kext
- com.hp.kext.hp-fax-io
/System/Library/Extensions/hp_Inkjet1_io_enabler.kext
- com.hp.print.hpio.Inkjet1.kext
/System/Library/Extensions/hp_Inkjet4_io_enabler.kext
- com.hp.print.hpio.Inkjet4.kext
/System/Library/Extensions/hp_Inkjet8_io_enabler.kext
- com.hp.print.hpio.inkjet8.kext
/System/Library/Extensions/JMicronATA.kext
- com.jmicron.JMicronATA
/System/Library/Extensions/WD1394_64_109HPDriver.kext
- com.wdc.driver.1394.64.10.9
/System/Library/Extensions/WDUSB_64_109HPDriver.kext
- com.wdc.driver.USB.64.10.9
/Library/Extensions/hp_io_printerclassdriver_enabler.kext
- com.hp.hpio.hp-io-printerclassdriver-enabler
/Library/Internet Plug-Ins/AdobeAAMDetect.plugin
- com.AdobeAAMDetectLib.AdobeAAMDetect
/Library/Internet Plug-Ins/CitrixICAClientPlugIn.plugin
- com.citrix.citrixicaclientplugIn
/Library/Internet Plug-Ins/Flash Player.plugin
- N/A
/Library/Internet Plug-Ins/googletalkbrowserplugin.plugin
- com.google.googletalkbrowserplugin
/Library/Internet Plug-Ins/JavaAppletPlugin.plugin
- com.oracle.java.JavaAppletPlugin
/Library/Internet Plug-Ins/npg.plugin
- npg.graphon.com
/Library/Internet Plug-Ins/o1dbrowserplugin.plugin
- com.google.o1dbrowserplugin
/Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin
- com.microsoft.sharepoint.browserplugin
/Library/Internet Plug-Ins/SharePointWebKitPlugin.webplugin
- com.microsoft.sharepoint.webkitplugin
/Library/Internet Plug-Ins/Silverlight.plugin
- com.microsoft.SilverlightPlugin
/Library/Internet Plug-Ins/SlingPlayer.plugin
- com.slingmedia.slingplayer.plugin.nspapi
/Library/PreferencePanes/Flash Player.prefPane
- com.adobe.flashplayerpreferences
/Library/PreferencePanes/FMDSysPrefPane.prefPane
- Citrix.FMDSysPrefPane
/Library/PreferencePanes/JavaControlPanel.prefPane
- com.oracle.java.JavaControlPanel
/Library/PreferencePanes/WDQuickViewPrefsPane.prefPane
- com.westerndigital.quickview.prefpanel
/Library/PreferencePanes/Zimbra.prefPane
- com.zimbra.prefpanel
/Library/ScriptingAdditions/Adobe Unit Types.osax
- N/A
Library/Address Book Plug-Ins/SkypeABDialer.bundle
- com.skype.skypeabdialer
Library/Address Book Plug-Ins/SkypeABSMS.bundle
- com.skype.skypeabsms
Library/Internet Plug-Ins/CitrixOnlineWebDeploymentPlugin.plugin
- com.citrixonline.mac.WebDeploymentPlugin
Library/Internet Plug-Ins/Google Earth Web Plug-in.plugin
- com.Google.GoogleEarthPlugin.plugin
Library/Internet Plug-Ins/WebEx.plugin
- com.webex.WebEx
Library/Internet Plug-Ins/WebEx.plugin/Contents/Resources
- com.webex.WebEx
Library/Internet Plug-Ins/WebEx64.plugin
- com.cisco_webex.plugin.gpc64
dylibs
/usr/lib/libaudioc.dylib
/usr/lib/libclipc.dylib
/usr/lib/libcs.dylib
/usr/lib/libdc.dylib
/usr/lib/libfilec.dylib
/usr/lib/libMonoPosixHelper.dylib
/usr/lib/libpbr.dylib
/usr/lib/libprintc.dylib
/usr/lib/libsc.dylib
/usr/lib/libSFFileMonitor.32.dylib
/usr/lib/libSFIPC.32.dylib
/usr/lib/libSFIPC.I.dylib
/usr/lib/libSFsqlite3.7.4.dylib
/usr/lib/libSFSyncEngine.I.dylib
/usr/lib/libupc.dylib
App extensions
it.bloop.airmail.beta10.Airmail-Today-Beta
it.bloop.airmail.beta10.Airmail-Composer-Beta
com.wunderkinder.wunderlistdesktop.sharingextension
com.wunderkinder.wunderlistdesktop.todayextension
com.readitlater.PocketMac.AddToPocketShareExtension
com.stylemac.instadesk.Photodesk-Feed
it.bloop.airmail.beta10.Airmail-Share-Beta
Apps
/Applications/Uninstall IM Completer.app
Contents of /Library/LaunchAgents/com.cisco.anyconnect.gui.plist (checksum 1087717482)
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>KeepAlive</key>
<dict>
<key>PathState</key>
<dict>
<key>/opt/cisco/anyconnect/gui_keepalive</key>
<true/>
</dict>
</dict>
<key>Label</key>
<string>com.cisco.anyconnect.gui</string>
<key>LimitLoadToSessionType</key>
<string>Aqua</string>
<key>ProgramArguments</key>
<array>
<string>open</string>
<string>--wait-apps</string>
<string>/Applications/Cisco/Cisco AnyConnect Secure Mobility Client.app</string>
</array>
</dict>
</plist>
Contents of /Library/LaunchAgents/com.citrix.AuthManager_Mac.plist (checksum 1591517921)
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>ServiceIPC</key>
<true/>
<key>MachServices</key>
<dict>
<key>com.citrix.AuthManager_Mac</key>
<true/>
</dict>
<key>Label</key>
<string>com.citrix.AuthManager_Mac</string>
<key>WaitForDebugger</key>
<false/>
<key>ProgramArguments</key>
<array>
<string>/usr/local/libexec/AuthManager_Mac.app/Contents/MacOS/AuthManager_Mac</ string>
</array>
<key>LimitLoadToSessionType</key>
<string>Aqua</string>
<key>Disabled</key>
<false/>
</dict>
</plist>
Contents of /Library/LaunchAgents/com.citrix.ReceiverHelper.plist (checksum 676087606)
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.citrix.ReceiverHelper</string>
<key>RunAtLoad</key>
<true/>
<key>KeepAlive</key>
<dict>
<key>SuccessfulExit</key>
<false/>
</dict>
<key>WaitForDebugger</key>
<false/>
<key>ProgramArguments</key>
<array>
<string>/usr/local/libexec/ReceiverHelper.app/Contents/MacOS/ReceiverHelper</st ring>
</array>
<key>LimitLoadToSessionType</key>
<string>Aqua</string>
<key>Disabled</key>
<false/>
</dict>
</plist>
Contents of /Library/LaunchAgents/com.citrix.ServiceRecords.plist (checksum 1445213025)
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>ServiceIPC</key>
<true/>
<key>MachServices</key>
<dict>
<key>com.citrix.Beacons</key>
<true/>
<key>com.citrix.ServiceRecords</key>
<true/>
</dict>
<key>Label</key>
<string>com.citrix.ServiceRecords</string>
<key>RunAtLoad</key>
<true/>
<key>KeepAlive</key>
<true/>
<key>WaitForDebugger</key>
<false/>
<key>ProgramArguments</key>
<array>
<string>/usr/local/libexec/ServiceRecords.app/Contents/MacOS/ServiceRecords</st ring>
</array>
...and 8 more line(s)
Contents of /Library/LaunchAgents/com.oracle.java.Java-Updater.plist (checksum 3453356730)
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.oracle.java.Java-Updater</string>
<key>ProgramArguments</key>
<array>
<string>/Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater</string>
<string>-bgcheck</string>
</array>
<key>StandardErrorPath</key>
<string>/dev/null</string>
<key>StandardOutPath</key>
<string>/dev/null</string>
<key>StartCalendarInterval</key>
<dict>
<key>Hour</key>
<integer>9</integer>
<key>Minute</key>
<integer>57</integer>
<key>Weekday</key>
<integer>3</integer>
</dict>
</dict>
...and 1 more line(s)
Contents of /Library/LaunchDaemons/com.cisco.anyconnect.vpnagentd.plist (checksum 2630047092)
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC -//Apple Computer//DTD PLIST 1.0//EN
http://www.apple.com/DTDs/PropertyList-1.0.dtd >
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.cisco.anyconnect.vpnagentd</string>
<key>ProgramArguments</key>
<array>
<string>/opt/cisco/anyconnect/bin/vpnagentd</string>
<string>-execv_instance</string>
</array>
<key>KeepAlive</key>
<true/>
<key>RunAtLoad</key>
<true/>
<key>AbandonProcessGroup</key>
<true/>
<key>EnableTransactions</key>
<false/>
</dict>
</plist>
Contents of /Library/LaunchDaemons/com.wdc.SmartwareDriveService.plist (checksum 2733252498)
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.wdc.SmartwareDriveService</string>
<key>Program</key>
<string>/Library/Application Support/WD SmartWare Services/SmartwareDriveService</string>
<key>RunAtLoad</key>
<true/>
<key>StandardErrorPath</key>
<string>/dev/null</string>
</dict>
</plist>
Contents of /Library/LaunchDaemons/com.wdc.WDSmartWareService.plist (checksum 1153517838)
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.wdc.WDSmartWareService</string>
<!-- <key>Program</key>
<string>/Library/Application Support/WD SmartWare Services/SmartwareServerApp.app/Contents/MacOS/SmartwareServiceApp</string> -->
<key>ProgramArguments</key>
<array>
<string>/Library/Application Support/WD SmartWare Services/SmartwareServiceApp.app/Contents/MacOS/SmartwareServiceApp</string>
</array>
<key>RunAtLoad</key>
<true/>
<key>StandardErrorPath</key>
<string>/dev/null</string>
</dict>
</plist>
Contents of Library/LaunchAgents/com.genieo.completer.download.plist (checksum 1894818845)
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.genieo.completer.download</string>
<key>ProgramArguments</key>
<array>
<string>/Users/USER/Library/Application Support/com.genieoinnovation.Installer/Completer.app/Contents/MacOS/Installer</ string>
<string>-trigger</string>
<string>download</string>
<string>-isDev</string>
<string>0</string>
<string>-installVersion</string>
<string>15886</string>
<string>-firstAppId</string>
<string>19340001</string>
</array>
<key>WatchPaths</key>
<array>
<string>/Users/USER/Downloads</string>
</array>
</dict>
</plist>
Contents of Library/LaunchAgents/com.genieo.completer.update.plist (checksum 2339121592)
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.genieo.completer.update</string>
<key>ProgramArguments</key>
<array>
<string>/Users/USER/Library/Application Support/com.genieoinnovation.Installer/Completer.app/Contents/MacOS/Installer</ string>
<string>-trigger</string>
<string>update</string>
<string>-isDev</string>
<string>0</string>
<string>-installVersion</string>
<string>15886</string>
<string>-firstAppId</string>
<string>19340001</string>
</array>
<key>StartInterval</key>
<integer>86400</integer>
</dict>
</plist>
Contents of Library/LaunchAgents/com.microsoft.LaunchAgent.SyncServicesAgent.plist (checksum 3051698494)
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>KeepAlive</key>
<false/>
<key>Label</key>
<string>com.microsoft.SyncServicesAgent</string>
<key>OnDemand</key>
<false/>
<key>ProgramArguments</key>
<array>
<string>/Applications/Microsoft Office 2011/Office/SyncServicesAgent.app/Contents/MacOS/SyncServicesAgent</string>
</array>
</dict>
</plist>
Contents of Library/LaunchAgents/com.zimbra.desktop.plist (checksum 3676173668)
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.zimbra.desktop</string>
<key>ProgramArguments</key>
<array>
<string>/Users/USER/Library/Zimbra Desktop/bin/zdesktop</string>
<string>start</string>
<string>-w</string>
</array>
-
Itunes cannot open beacuase it has detected a problem with audio configuration
i have the same poblem my Itunes cannot open beacuase it has detected a problem
with your aduio configuration i saw the answer to that question and i tryed it
but my computer was already to those settings and my Itunes is still not working
i realy need help I am a music addict and i cant organize my playlists i cant
buy new songs i cant do anything please help me.Follow the steps outlined in this article to fix that:
http://docs.info.apple.com/article.html?artnum=304424
Rachyl -
Photoshop has encountered a problem with the display driver
I rummaged around in here looking at opengl topics and others associated with the above error, but I'm not seeing what I'm encountering (or I am and I don't recognize it!).....
I bought CS4 a week or so ago, and installed it on a system running XP32 with service pack 3, 4GB of ram withe the /3GB switch set, nVidia 8600 GT card (which according to the list is supported), and multiple spindles for images, scratch, applications, and so on. I found other topics earlier so I downloaded the most recent drivers for my video card.
I'm not crashing and burning, but I'm getting some messages...
I opened an image, and while working on it I wanted to do a transform/warp. I got the message that Photoshop couldn't perform the operation because there wasn't enough memory. It didn't crash but I had to shut down CS4 and restart it to do the warp.
Most recently I opened a couple images for a panorama, and while doing the merge I got the message that "Photoshop has encountered a problem with the display driver and has temporarily disabled gpu enhancements." It tells me to check for the latest drivers - I've ALREADY got the lastest drivers. Again, no crash, just the warning. It completed the panorama.
There have been a couple other occurrences of messages of this type, so I'm curious if there's some set of preferences or system settting I need to adjust to optimize things? I've alrady adjusted the nVidia settings because I also run Lightroom and they're having problems too.
I've read the tech notes for the video and such and didn't find any set of optimizations there so is there a set of adjustments beyond the preferences that needs to be adjusted to improve memory and video performance? And if so, can someone point me to them.As I understand it (suspect at best) XP32 can address 4 gig of memory. the /3gb switch lets the applications get at 3 gig of that. If my video card takes the first 256MB, and XP is guaranteed the other 750 of the 1st gig, and in the CS4 performance preferences I should be giving it from 1462 - 1895 MB (I've given it around 1890), that leaves me with another gig or so... Is that limited to applications or can XP use it? In any case, I'm not crashing, I just get the message every so often about being out of memory. I don't recall ever seeing this with CS3, but new version, new oddities...
-
my iTunes wont play music or videos when i open it it comes up with "iTunes has detected a problem with your audio with your configuration AudioVideo playback may not operate properly" i have uninstalled it and reinstalled it twice and it stil lcomes up with that message every time I opentheiTunes icon I dont knowwhat to do
Hello Wade,
This is typically indicative of an issue with the installation of QuickTime on your computer. The following article provides steps for reinstalling QuickTime to resolve the issue.
"iTunes cannot run because it has detected a problem with your audio configuration"
Resolution
QuickTime may need to be reinstalled. Follow the steps below to uninstall QuickTime and then download and install QuickTime using the QuickTime standalone Installer.
On the Start menu, click Control Panel.
Follow the steps appropriate for your Windows operating system below.
Windows XP and Windows 2000: Open the Add or Remove Programs control panel and selectQuickTime in the list of currently installed programs.
Windows Vista and Windows 7: Click Uninstall a program (or if using Windows Vista's Classic View of the Control Panel, click Programs and Features) and select QuickTime in the list of currently installed programs.
Click the Remove button (or Uninstall for Windows Vista and Windows 7) and follow the prompts to remove QuickTime from your computer.
Download QuickTime. Note: There are two options for downloading QuickTime, be sure to select the option that does not include iTunes.
During the download:
If you choose to run the installer, proceed to the next step.
If you choose to save the download, double click the QuickTimeInstaller file, then proceed to next step.
Follow the on-screen instructions to install QuickTime.
Reopen iTunes.
iTunes for Windows: iTunes cannot run because it detects an issue with QuickTime
http://support.apple.com/kb/TS1371
Cheers,
Allen
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