Toshiba L305 - error has occurred in audio output setting
Hello: I have a Toshiba Sat L305-s5919 and I tried to watch a dvd and got this message.
"error has occurred in audio output setting. please check that sound driver is set up properly." The driver is fine and updated. I checked online and saw this in the europe forums
http://forums.computers.toshiba-europe.com/forums/thread.jspa?messageID=162772
but there is no such HD DVD player for my model in the drivers listing.
Can someone advise?
Thanks.
Satellite L305-S5919
but there is no such HD DVD player for my model in the drivers listing.
Try this.
Toshiba DVD Player (32/64bit)
-Jerry
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Computer:
Windows 7 Professional
Intel Core 2 Duo
4 GB of memory
Hard-drive: 1 TB, about 700 GB free.
Lightroom version 5.5
Camera Raw 8.5
This export operation was working previously (i.e., previous version of LR). I installed the 5.5 version on June 28 2014. The bug is probably in the new version of LR.
System configuration (in French)
Version de Lightroom : 5.5 [968504]
Système d'exploitation : Windows 7 Business Edition
Version : 6.1 [7600]
Architecture de l'application : x86
Architecture du système : x86
Nombre de processeurs logiques: 2
Vitesse du processeur : 2,6 Ghz
Mémoire intégrée : 3326,1 Mo
Mémoire réelle disponible pour Lightroom : 716,8 Mo
Mémoire réelle utilisée par Lightroom : 446,1 Mo (62,2%)
Mémoire virtuelle utilisée par Lightroom : 557,4 Mo
Taille de la mémoire cache : 8,1 Mo
Nombre maximal de liens utilisé par Camera Raw: 2
Paramètre PPP du système : 96 PPP
Composition sur le Bureau activée: Oui
Affichages : 1) 1680x1050
Dossier de l'application : C:\Program Files\Adobe\Adobe Photoshop Lightroom 5.5
Chemin d'accès à la bibliothèque : K:\Images\Lightroom\Lightroom 5 Catalog.lrcat
Dossier des paramètres : C:\Users\Dominique\AppData\Roaming\Adobe\Lightroom
Modules installés:
1) Behance
2) Facebook
3) Flickr
4) Module externe de prise de vue en mode connecté Canon
5) Module externe de prise de vue en mode connecté Leica
6) Module externe de prise de vue en mode connecté Nikon
Marqueurs Config.lua: None
Adaptateur n° 1: Fournisseur : 10de
Périphérique : 402
Sous-système : 50510de
Révision : a1
Mémoire vidéo : 243
AudioDeviceIOBlockSize: 1024
AudioDeviceName: Haut-parleurs (Périphérique High Definition Audio)
AudioDeviceNumberOfChannels: 2
AudioDeviceSampleRate: 44100
Build: Uninitialized
CardID: 1026
Direct2DEnabled: false
GPUDevice: D3D
MaxTexture2DSize: 8192
OGLEnabled: true
Renderer: NVIDIA GeForce 8600 GT (Microsoft Corporation - WDDM v1.1)
ShaderModel: 10.0
Vendor: Nvidia
VendorID: 4318
Version: 10de:0402:50510de:00a1 -
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-Garret RodenOK, that fixed it. I'll still send you my DirectX Diagnostiac info, just to be on the safe side.
-Garret
System Information
Time of this report: 6/11/2012, 13:46:04
Machine name: GARRET-PC
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120330-1504)
Language: English (Regional Setting: English)
System Manufacturer: Alienware
System Model: Aurora-R3
BIOS: BIOS Date: 05/25/11 09:41:30 Ver: 04.06.04
Processor: Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz (8 CPUs), ~3.4GHz
Memory: 8192MB RAM
Available OS Memory: 8174MB RAM
Page File: 3031MB used, 13314MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode
DxDiag Notes
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Sound Tab 4: No problems found.
Sound Tab 5: No problems found.
Sound Tab 6: No problems found.
Sound Tab 7: No problems found.
Input Tab: No problems found.
DirectX Debug Levels
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
Display Devices
Card name: AMD Radeon HD 6800 Series
Manufacturer: Advanced Micro Devices, Inc.
Chip type: ATI display adapter (0x6738)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_6738&SUBSYS_00D01002&REV_00
Display Memory: 743 MB
Dedicated Memory: 1008 MB
Shared Memory: 3830 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: PnP-Monitor (Standard)
Monitor Model:
Monitor Id:
Native Mode:
Output Type:
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.d ll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1124 (English)
Driver Version: 8.961.0.0
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 4/5/2012 21:20:04, 1067520 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71EE2-2478-11CF-D677-DA20BEC2C535}
Vendor ID: 0x1002
Device ID: 0x6738
SubSys ID: 0x00D01002
Revision ID: 0x0000
Driver Strong Name: oem93.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_NI:8.961.0.0:pci\ven_1002&dev_6738
Rank Of Driver: 00E62001
Video Accel: ModeMPEG2_A ModeMPEG2_C
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
Sound Devices
Description: Speakers (Bose USB Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: USB\VID_05A7&PID_1020&REV_0100&MI_00
Manufacturer ID: 65535
Product ID: 65535
Type: WDM
Driver Name: USBAUDIO.sys
Driver Version: 6.01.7601.17514 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 11/20/2010 05:43:52, 109696 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Description: Speakers (Chatman V 1)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: USB\VID_04D9&PID_A050&REV_0100&MI_00
Manufacturer ID: 65535
Product ID: 65535
Type: WDM
Driver Name: USBAUDIO.sys
Driver Version: 6.01.7601.17514 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 11/20/2010 05:43:52, 109696 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Description: Speakers (Creative SB X-Fi)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: PCI\VEN_1102&DEV_000B&SUBSYS_00441102&REV_03
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: ctaud2k.sys
Driver Version: 6.00.0001.1348 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 7/7/2010 15:16:24, 697816 bytes
Other Files:
Driver Provider: Creative
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Description: Digital Audio (S/PDIF) (2- High Definition Audio Device)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_102804A7&REV_1003
Manufacturer ID: 1
Product ID: 65535
Type: WDM
Driver Name: HdAudio.sys
Driver Version: 6.01.7601.17514 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 11/20/2010 05:44:23, 350208 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Description: SPDIF Out (Creative SB X-Fi)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: PCI\VEN_1102&DEV_000B&SUBSYS_00441102&REV_03
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: ctaud2k.sys
Driver Version: 6.00.0001.1348 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 7/7/2010 15:16:24, 697816 bytes
Other Files:
Driver Provider: Creative
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Description: AMD HDMI Output (AMD High Definition Audio Device)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1002
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: AtihdW76.sys
Driver Version: 7.12.0000.7706 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 2/23/2012 07:32:04, 95760 bytes
Other Files:
Driver Provider: Advanced Micro Devices
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Description: Digital Audio (HDMI) (Creative SB X-Fi)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: PCI\VEN_1102&DEV_000B&SUBSYS_00441102&REV_03
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: ctaud2k.sys
Driver Version: 6.00.0001.1348 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 7/7/2010 15:16:24, 697816 bytes
Other Files:
Driver Provider: Creative
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Sound Capture Devices
Description: Digital-In (Creative SB X-Fi)
Default Sound Capture: Yes
Default Voice Capture: No
Driver Name: ctaud2k.sys
Driver Version: 6.00.0001.1348 (English)
Driver Attributes: Final Retail
Date and Size: 7/7/2010 15:16:24, 697816 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF
Description: "What U Hear" (Creative SB X-Fi)
Default Sound Capture: No
Default Voice Capture: Yes
Driver Name: ctaud2k.sys
Driver Version: 6.00.0001.1348 (English)
Driver Attributes: Final Retail
Date and Size: 7/7/2010 15:16:24, 697816 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF
DirectInput Devices
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Device Name: Chatman V 1
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x04D9, 0xA050
FF Driver: n/a
Device Name: Bose USB Audio
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x05A7, 0x1020
FF Driver: n/a
Device Name: Alienware TactX Mouse
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x187C, 0x0515
FF Driver: n/a
Device Name: Alienware TactX Mouse
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x187C, 0x0515
FF Driver: n/a
Device Name: Alienware TactX Mouse
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x187C, 0x0515
FF Driver: n/a
Device Name: Alienware TactX Mouse
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x187C, 0x0515
FF Driver: n/a
Device Name: Alienware TactX Mouse
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x187C, 0x0515
FF Driver: n/a
Device Name: AlienFx Backlight
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x187C, 0x0516
FF Driver: n/a
Device Name: AlienFx Backlight
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x187C, 0x0516
FF Driver: n/a
Device Name: AlienFx Backlight
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x187C, 0x0516
FF Driver: n/a
Device Name: Alienware TactX ™ Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x187C, 0x0517
FF Driver: n/a
Device Name: Alienware TactX ™ Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x187C, 0x0517
FF Driver: n/a
Poll w/ Interrupt: No
USB Devices
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x1C2D
| Matching Device ID: usb\root_hub20
| Service: usbhub
|
+-+ Generic USB Hub
| | Vendor/Product ID: 0x8087, 0x0024
| | Location: Port_#0001.Hub_#0001
| | Matching Device ID: usb\class_09
| | Service: usbhub
| |
| +-+ Generic USB Hub
| | | Vendor/Product ID: 0x04B4, 0x6560
| | | Location: Port_#0001.Hub_#0003
| | | Matching Device ID: usb\class_09
| | | Service: usbhub
Gameport Devices
PS/2 Devices
+ HID Keyboard Device
| Vendor/Product ID: 0x187C, 0x0515
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
|
+ HID Keyboard Device
| Vendor/Product ID: 0x187C, 0x0516
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
|
+ HID Keyboard Device
| Vendor/Product ID: 0x187C, 0x0517
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
|
+ HID-compliant mouse
| Vendor/Product ID: 0x187C, 0x0515
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
Disk & DVD/CD-ROM Drives
Drive: C:
Free Space: 842.3 GB
Total Space: 945.6 GB
File System: NTFS
Model: SAMSUNG HD103SJ
Drive: D:
Model: PLDS DVD+-RW DH-24ABS
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes
System Devices
Name: High Definition Audio Controller
Device ID: PCI\VEN_8086&DEV_1C20&SUBSYS_04A71028&REV_05\3&11583659&0&D8
Driver: n/a
Name: Standard Dual Channel PCI IDE Controller
Device ID: PCI\VEN_197B&DEV_2362&SUBSYS_04A71028&REV_10\4&15C11E2A&0&00E3
Driver: n/a
Name: Intel(R) ICH8R/ICH9R/ICH10R/DO SATA RAID Controller
Device ID: PCI\VEN_8086&DEV_2822&SUBSYS_04A71028&REV_05\3&11583659&0&FA
Driver: n/a
Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 6 - 1C1A
Device ID: PCI\VEN_8086&DEV_1C1A&SUBSYS_04A71028&REV_B5\3&11583659&0&E5
Driver: n/a
Name: VIA 1394 OHCI Compliant Host Controller
Device ID: PCI\VEN_1106&DEV_3403&SUBSYS_04A71028&REV_01\4&25587E8A&0&00E2
Driver: n/a
Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 4 - 1C16
Device ID: PCI\VEN_8086&DEV_1C16&SUBSYS_04A71028&REV_B5\3&11583659&0&E3
Driver: n/a
Name: Creative SB X-Fi
Device ID: PCI\VEN_1102&DEV_000B&SUBSYS_00441102&REV_03\4&39B71F35&0&00E5
Driver: n/a
Name: Intel(R) P67 Express Chipset Family LPC Interface Controller - 1C46
Device ID: PCI\VEN_8086&DEV_1C46&SUBSYS_04A71028&REV_05\3&11583659&0&F8
Driver: n/a
Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 3 - 1C14
Device ID: PCI\VEN_8086&DEV_1C14&SUBSYS_04A71028&REV_B5\3&11583659&0&E2
Driver: n/a
Name: Realtek PCIe GBE Family Controller
Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_04A71028&REV_06\4&183FC301&0&00E1
Driver: n/a
Name: Intel(R) Management Engine Interface
Device ID: PCI\VEN_8086&DEV_1C3A&SUBSYS_04A71028&REV_04\3&11583659&0&B0
Driver: n/a
Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 2 - 1C12
Device ID: PCI\VEN_8086&DEV_1C12&SUBSYS_04A71028&REV_B5\3&11583659&0&E1
Driver: n/a
Name: Renesas Electronics USB 3.0 Host Controller
Device ID: PCI\VEN_1033&DEV_0194&SUBSYS_04A71028&REV_03\4&8A862A1&0&00E0
Driver: n/a
Name: Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2D
Device ID: PCI\VEN_8086&DEV_1C2D&SUBSYS_04A71028&REV_05\3&11583659&0&D0
Driver: n/a
Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 1 - 1C10
Device ID: PCI\VEN_8086&DEV_1C10&SUBSYS_04A71028&REV_B5\3&11583659&0&E0
Driver: n/a
Name: High Definition Audio Controller
Device ID: PCI\VEN_1002&DEV_AA88&SUBSYS_AA881002&REV_00\4&126F78E4&0&0108
Driver: n/a
Name: Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26
Device ID: PCI\VEN_8086&DEV_1C26&SUBSYS_04A71028&REV_05\3&11583659&0&E8
Driver: n/a
Name: Xeon E3-1200/2nd Generation Intel(R) Core(TM) Processor Family PCI Express Root Port - 0101
Device ID: PCI\VEN_8086&DEV_0101&SUBSYS_04A71028&REV_09\3&11583659&0&08
Driver: n/a
Name: AMD Radeon HD 6800 Series
Device ID: PCI\VEN_1002&DEV_6738&SUBSYS_00D01002&REV_00\4&126F78E4&0&0008
Driver: n/a
Name: Intel(R) 6 Series/C200 Series Chipset Family SMBus Controller - 1C22
Device ID: PCI\VEN_8086&DEV_1C22&SUBSYS_04A71028&REV_05\3&11583659&0&FB
Driver: n/a
Name: 2nd Generation Intel(R) Core(TM) Processor Family DRAM Controller - 0100
Device ID: PCI\VEN_8086&DEV_0100&SUBSYS_04A71028&REV_09\3&11583659&0&00
Driver: n/a
DirectShow Filters
DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.17514
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
ffdshow Video Decoder,0xff800001,2,1,ffdshow.ax,1.01.3996.0000
Xiph.Org Theora Decoder,0x00600000,1,1,dsfTheoraDecoder.dll,
Xiph.Org Vorbis Decoder,0x00600000,1,1,dsfVorbisDecoder.dll,
ffdshow DXVA Video Decoder,0xff800002,2,1,ffdshow.ax,1.01.3996.0000
ffdshow raw video filter,0x00200000,2,1,ffdshow.ax,1.01.3996.0000
RealPlayer Video Filter,0x00200000,1,1,rdsf3260.dll,15.00.0004.0053
ffdshow Audio Decoder,0xff800001,1,1,ffdshow.ax,1.01.3996.0000
ATI Ticker,0x00200000,0,1,Ticker.ax,
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.17713
LAV Splitter,0x00800004,1,1,LAVSplitter.ax,0.39.0000.0000
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17713
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17713
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528
Xiph.Org Ogg Muxer,0x00200000,1,0,dsfOggMux.dll,
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,6.01.7140.0000
Creative Recording Wav_Asio Filter,0x00400000,0,1,AudioRec.ax,1.00.0002.0000
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17713
Xiph.Org FLAC Decoder,0x00600000,1,1,dsfFLACDecoder.dll,
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
ATI MPEG File Writer,0x00200000,1,0,atimpenc.dll,12.04.0000.20405
ATI MPEG Video Decoder,0x005fffff,1,2,atimpenc.dll,12.04.0000.20405
MPC - MPEG-2 Video Decoder (Gabest),0x00500001,1,1,Mpeg2DecFilter.ax,1.05.0003.3819
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.17713
MMACE ProcAmp,0x00200000,0,2,MMACEFilters.dll,
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.17713
Haali Media Splitter,0x00800001,0,1,splitter.ax,1.11.0288.0000
Haali Media Splitter (AR),0x00400000,1,1,splitter.ax,1.11.0288.0000
Xiph.Org Theora Encoder,0x00200000,1,1,dsfTheoraEncoder.dll,
Xiph.Org Vorbis Encoder,0x00200000,1,1,dsfVorbisEncoder.dll,
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514
ATI MPEG Audio Encoder,0x00200000,1,1,atimpenc.dll,12.04.0000.20405
AMD MJPEG Decoder,0x00800001,1,1,atimpenc.dll,12.04.0000.20405
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.17713
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528
Xiph.Org Native FLAC Decoder,0x00600000,0,1,dsfNativeFLACSource.dll,
Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.17713
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.17713
Xiph.Org Speex Encoder,0x00200000,1,1,dsfSpeexEncoder.dll,
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.17713
ATI MPEG Video Encoder,0x00200000,1,1,atimpenc.dll,12.04.0000.20405
Xiph.Org Speex Decoder,0x00600000,1,1,dsfSpeexDecoder.dll,
Haali Video Renderer,0x00200000,1,0,dxr.dll,
Xiph.Org FLAC Encoder,0x00200000,1,1,dsfFLACEncoder.dll,
ATI MPEG Multiplexer,0x00200000,2,1,atimpenc.dll,12.04.0000.20405
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514
MMACE SoftEmu,0x00200000,0,2,MMACEFilters.dll,
File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
ATI Video Scaler Filter,0x00200000,1,1,atimpenc.dll,12.04.0000.20405
Haali Simple Media Splitter,0x00200000,0,1,splitter.ax,1.11.0288.0000
DirectVobSub,0x00200000,2,1,VSFilter.dll,2.40.3819.0003
DirectVobSub (auto-loading version),0x00800002,2,1,VSFilter.dll,2.40.3819.0003
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.17713
MMACE DeInterlace,0x00200000,0,2,MMACEFilters.dll,
Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.17713
Haali Matroska Muxer,0x00200000,1,0,splitter.ax,1.11.0288.0000
AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.17713
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
RealPlayer Transcode Filter,0x00600000,0,0,rdsf3260.dll,15.00.0004.0053
ffdshow Audio Processor,0x00200000,1,1,ffdshow.ax,1.01.3996.0000
LAV Splitter Source,0x00800004,0,1,LAVSplitter.ax,0.39.0000.0000
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.17514
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.17514
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514
Xiph.Org Ogg Demuxer,0x00600000,1,1,dsfOggDemux2.dll,
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.17713
RealPlayer Audio Filter,0x00200000,1,1,rdsf3260.dll,15.00.0004.0053
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.17713
Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.17713
ffdshow subtitles filter,0x00200000,2,1,ffdshow.ax,1.01.3996.0000
ATI Video Rotation Filter,0x00200000,1,1,atimpenc.dll,12.04.0000.20405
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528
AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.17713
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.17713
File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.17713
LAV Audio Decoder,0x00800003,1,1,LAVAudio.ax,0.39.0000.0000
WebM Muxer Filter,0x00200000,2,1,webmmux.dll,0.09.0012.0000
WebM VP8 Decoder Filter,0x00600000,1,1,vp8decoder.dll,0.09.0012.0000
WebM VP8 Encoder Filter,0x00200000,1,1,vp8encoder.dll,0.09.0012.0000
WebM Splitter Filter,0x00600000,1,1,webmsplit.dll,0.09.0012.0000
LAV Video Decoder,0x00800003,1,1,LAVVideo.ax,0.39.0000.0000
Haali Video Sink,0x00200000,1,0,splitter.ax,1.11.0288.0000
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.17514
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.17713
WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
ffdshow video encoder,0x00100000,1,1,ffdshow.ax,1.01.3996.0000
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.17713
Xiph.Org Theora Encoder,0x00200000,1,1,dsfTheoraEncoder.dll,
WebM VP8 Encoder Filter,0x00200000,1,1,vp8encoder.dll,0.09.0012.0000
Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514
ffdshow Video Codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514
Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
ATI MPEG Audio Encoder,0x00200000,1,1,atimpenc.dll,12.04.0000.20405
Xiph.Org Vorbis Encoder,0x00200000,1,1,dsfVorbisEncoder.dll,
Xiph.Org Speex Encoder,0x00200000,1,1,dsfSpeexEncoder.dll,
Xiph.Org FLAC Encoder,0x00200000,1,1,dsfFLACEncoder.dll,
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
PCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.17713
CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713
CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.17713
Audio Capture Sources:
Digital-In (Creative SB X-Fi),0x00200000,0,0,qcap.dll,6.06.7601.17514
"What U Hear" (Creative SB X-Fi,0x00200000,0,0,qcap.dll,6.06.7601.17514
PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17528
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528
Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.17713
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.17713
SB X-Fi Synth A [0001],0x00200000,1,0,quartz.dll,6.06.7601.17713
SB X-Fi Synth B [0001],0x00200000,1,0,quartz.dll,6.06.7601.17713
WDM Streaming Capture Devices:
,0x00000000,0,0,,
,0x00000000,0,0,,
Digital-In,0x00000000,0,0,,
Microphone FP,0x00000000,0,0,,
Line-In,0x00000000,0,0,,
,0x00000000,0,0,,
SB X-Fi Audio [0001],0x00200000,1,1,ksproxy.ax,6.01.7601.17514
SB Live!2K Audio [0001],0x00000000,0,0,,
WDM Streaming Rendering Devices:
AMD HD Audio HDMI out #0,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
HD Audio SPDIF out,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
Live!2K SpdifOut [0001],0x00000000,0,0,,
,0x00000000,0,0,,
,0x00000000,0,0,,
,0x00000000,0,0,,
SB X-Fi SpdifOut [0001],0x00000000,0,0,,
SB X-Fi Synth A [0001],0x00200000,1,1,ksproxy.ax,6.01.7601.17514
SB X-Fi Synth B [0001],0x00200000,1,1,ksproxy.ax,6.01.7601.17514
SB X-Fi Audio [0001],0x00200000,1,1,ksproxy.ax,6.01.7601.17514
,0x00000000,0,0,,
Chatman V 1,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
Bose USB Audio,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514
Video Capture Sources:
Google Camera Adapter 0,0x00000000,0,0,,
Google Camera Adapter 1,0x00000000,0,0,,
Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514
BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17708
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17708
PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17708
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17708
WDM Streaming Communication Transforms:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
Audio Renderers:
Speakers (Bose USB Audio),0x00200000,1,0,quartz.dll,6.06.7601.17713
AMD HDMI Output (AMD High Defin,0x00200000,1,0,quartz.dll,6.06.7601.17713
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.17713
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.17713
Digital Audio (HDMI) (Creative ,0x00200000,1,0,quartz.dll,6.06.7601.17713
Digital Audio (S/PDIF) (2- High,0x00200000,1,0,quartz.dll,6.06.7601.17713
DirectSound: AMD HDMI Output (AMD High Definition Audio Device),0x00200000,1,0,quartz.dll,6.06.7601.17713
DirectSound: Digital Audio (HDMI) (Creative SB X-Fi),0x00200000,1,0,quartz.dll,6.06.7601.17713
DirectSound: Digital Audio (S/PDIF) (2- High Definition Audio Device),0x00200000,1,0,quartz.dll,6.06.7601.17713
DirectSound: SPDIF Out (Creative SB X-Fi),0x00200000,1,0,quartz.dll,6.06.7601.17713
DirectSound: Speakers (Bose USB Audio),0x00200000,1,0,quartz.dll,6.06.7601.17713
DirectSound: Speakers (Chatman V 1),0x00200000,1,0,quartz.dll,6.06.7601.17713
DirectSound: Speakers (Creative SB X-Fi),0x00200000,1,0,quartz.dll,6.06.7601.17713
SPDIF Out (Creative SB X-Fi),0x00200000,1,0,quartz.dll,6.06.7601.17713
Speakers (Chatman V 1),0x00200000,1,0,quartz.dll,6.06.7601.17713
Speakers (Creative SB X-Fi),0x00200000,1,0,quartz.dll,6.06.7601.17713
EVR Power Information
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
Quality Flags: 2576
Enabled:
Force throttling
Allow half deinterlace
Allow scaling
Decode Power Usage: 100
Balanced Flags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 50
PowerFlags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 0 -
Trying to install app from App Store results in "An error has occurred."
I am trying to update TextWrangler in the OSX App Store application. Multiple attempts to update have resulted in the same error. This appears to be also happening with other apps (Pages, in particular), but for the moment I will keep troubleshooting localized to TextWrangler.
The basic symptom is that I try to update TextWrangler and receive a dialog stating "TextWrangler failed to download / Use the Purchases page to try again.". After I acknowledge the dialog I see "An error has occurred." next to the "Install" button on the purchases page. Further attempts receive the same error.
Initial attempts to remedy this have included deleting everything in $TMPDIR/../C, everything in /Library/Updates, ~/Library/Preferences/com.apple.appstore.plist, ~/Library/Preferences/com.apple.storeagent.plist, Library/Cookies/com.apple.appstore.cookies, ~/Library/Caches/com.apple.storeagent, everything in Library/Caches/com.apple.storehelper/ as indicated in several forums offering help related to this problem. I have also tried completely removing the software (from /Applications) and installing from scratch; I get the same symptoms in this case.
As per https://discussions.apple.com/message/23951810#23951810, I have included a log file to (hopefully) help diagnose the issue. While I don't really understand much of the log output, I do find it interesting that at Apr 21 17:02:49 (when the download starts) you see many mathematically meaningless percentages displayed.
I very much appreciate in advance any help you can provide on this issue
The following log was created by:
1. quitting all applications
2. starting Console
3. selecting /var/log -> appstore.log
4. clicking "Clear Display"
5. starting App Store
6. clicking "Purchased"
7. clicking "Install" next to TextWrangler
8. waiting until the "TextWrangler failed to download / Use the Purchases page to try again." dialog appeared
9. quitting App Store
10. in Console, select all and copy/paste here:
Marker - Apr 21, 2014, 17:02:27
Apr 21 17:02:33 escorpiao.local App Store[1199]:
--------------------------------------------------------- Begin --
System Version 10.9.2 (Build 13C64)
"App Store" Version 1.3 (201.4)
Apr 21 17:02:33 escorpiao.local App Store[1199]: FRStoreViewController: Using process-per-webview model for identifier primary
Apr 21 17:02:33 escorpiao.local App Store[1199]: FRStoreViewController: Loading cached storefront URL https://itunes.apple.com/WebObjects/MZStore.woa/wa/viewGrouping?cc=us&id=29520&m t=12
Apr 21 17:02:34 escorpiao.local App Store[1199]: APAppDelegate: Main window NIB load started 0.7382 seconds after launch
Apr 21 17:02:34 escorpiao.local App Store[1199]: FRStoreViewController: Store state changed to splash (loading)
Apr 21 17:02:34 escorpiao.local App Store[1199]: FRStoreViewController: bagDidUpdate:<CKBag: 0x6080000088d0>
Apr 21 17:02:34 escorpiao.local App Store[1199]: FRStoreViewController: Store state changed to splash (loading)
Apr 21 17:02:34 escorpiao.local App Store[1199]: FRStoreViewController: Initial bag load took nan seconds
Apr 21 17:02:34 escorpiao.local storeagent[261]: UpdateController: App Update check
Apr 21 17:02:34 escorpiao.local App Store[1199]: FRStoreViewController: Processing _urlEventsToHandleOnBagUpdate with (null)
Apr 21 17:02:34 escorpiao.local App Store[1199]: FRStoreViewController: Processing _openFileEventsToHandleOnBagUpdate with (null)
Apr 21 17:02:34 escorpiao.local storeagent[261]: UpToDateOperation: Starting UpToDateEligibilityCheckOperation Check
Apr 21 17:02:34 escorpiao.local storeagent[261]: UpdateQueue: Using available-software-updates-extended key for update queue
Apr 21 17:02:34 escorpiao.local storeagent[261]: ISStoreURLOperation: Starting URL operation with url=(null) / bagKey=up-to-date-eligibility-read
Apr 21 17:02:34 escorpiao.local storeagent[261]: -[ISStoreURLOperation _runURLOperation]: _addStandardQueryParametersForURL: https://p71-buy.itunes.apple.com/WebObjects/MZFinance.woa/wa/upToDateEligibility Srv
Apr 21 17:02:34 escorpiao.local storeagent[261]: ISStoreURLOperation: Starting URL operation with url=(null) / bagKey=adoption-eligibility
Apr 21 17:02:34 escorpiao.local storeagent[261]: -[ISStoreURLOperation _runURLOperation]: _addStandardQueryParametersForURL: https://p71-buy.itunes.apple.com/WebObjects/MZFinance.woa/wa/adoptionEligibility Srv
Apr 21 17:02:34 escorpiao.local storeagent[261]: ISStoreURLOperation: Starting URL operation with url=(null) / bagKey=available-software-updates-extended
Apr 21 17:02:34 escorpiao.local storeagent[261]: -[ISStoreURLOperation _runURLOperation]: _addStandardQueryParametersForURL: https://su.itunes.apple.com/WebObjects/MZSoftwareUpdate.woa/wa/availableSoftware UpdatesExtended
Apr 21 17:02:35 escorpiao.local App Store[1199]: ISStoreURLOperation: Starting URL operation with url=(null) / bagKey=enabled-media-types
Apr 21 17:02:35 escorpiao.local App Store[1199]: -[ISStoreURLOperation _runURLOperation]: _addStandardQueryParametersForURL: https://p71-buy.itunes.apple.com/WebObjects/MZFinance.woa/wa/enabledMediaTypes
Apr 21 17:02:35 escorpiao.local App Store[1199]: FRNavigationController: Navigated to <FRNavigationItem: 0x600000252ba0> webView=primary provisionalURL=https://itunes.apple.com/WebObjects/MZStore.woa/wa/viewGrouping?cc=us&id=29520&m t=12 finalURL=https://itunes.apple.com/WebObjects/MZStore.woa/wa/viewGrouping?cc=us&id=29520&m t=12
Apr 21 17:02:35 escorpiao.local App Store[1199]: FRNavigationController: User moved forward from (null) to <FRNavigationItem: 0x600000252ba0> webView=primary provisionalURL=https://itunes.apple.com/WebObjects/MZStore.woa/wa/viewGrouping?cc=us&id=29520&m t=12 finalURL=https://itunes.apple.com/WebObjects/MZStore.woa/wa/viewGrouping?cc=us&id=29520&m t=12
Apr 21 17:02:35 escorpiao.local storeagent[261]: UpdateController: _availableUpdatesDidChange removing all updates available notifications because the badge count is 0
Apr 21 17:02:35 escorpiao.local App Store[1199]: FRStoreViewController: Using process-per-webview model for identifier top-charts
Apr 21 17:02:35 escorpiao.local App Store[1199]: FRStoreViewController: Using multi-webview model for identifier top-charts
Apr 21 17:02:35 escorpiao.local App Store[1199]: FRStoreViewController: Using process-per-webview model for identifier genres
Apr 21 17:02:35 escorpiao.local App Store[1199]: FRStoreViewController: Using multi-webview model for identifier genres
Apr 21 17:02:35 escorpiao.local App Store[1199]: FRStoreViewController: Using process-per-webview model for identifier purchased
Apr 21 17:02:35 escorpiao.local App Store[1199]: FRStoreViewController: Using multi-webview model for identifier purchased
Apr 21 17:02:35 escorpiao.local App Store[1199]: FRStoreViewController: Using process-per-webview model for identifier updates
Apr 21 17:02:35 escorpiao.local App Store[1199]: FRStoreViewController: Using multi-webview model for identifier updates
Apr 21 17:02:37 escorpiao.local com.apple.WebKit.WebContent[1202]:
--------------------------------------------------------- Begin --
System Version 10.9.2 (Build 13C64)
"com.apple.WebKit.WebContent" Version 9537 (9537.74.9)
Apr 21 17:02:37 escorpiao.local com.apple.WebKit.WebContent[1202]: FRJSSoftwareProduct: Loading receipt for (null) at /Applications/FaceTime.app took 0.00 seconds
Apr 21 17:02:37 escorpiao.local com.apple.WebKit.WebContent[1202]: FRJSSoftwareProduct: Loading receipt for com.apple.FaceTime at /Applications/FaceTime.app took 0.00 seconds
Apr 21 17:02:39 escorpiao.local App Store[1199]: FRStoreViewController: Initial load of visible web view (https://itunes.apple.com/WebObjects/MZStore.woa/wa/viewGrouping?cc=us&id=29520&m t=12) took 5.7364 seconds
Apr 21 17:02:39 escorpiao.local App Store[1199]: FRStoreViewController: Store state changed to splash (loading)
Apr 21 17:02:42 escorpiao.local App Store[1199]: FRStoreViewController: Store state changed to default state
Apr 21 17:02:43 escorpiao.local App Store[1199]: FRNavigationController: Navigated to <FRNavigationItem: 0x6000002598c0> webView=purchased provisionalURL=https://se.itunes.apple.com/WebObjects/MZStoreElements.woa/wa/purchases?cc=us&fi ltered=false&mode=UNHIDDEN&mt=12 finalURL=https://se.itunes.apple.com/WebObjects/MZStoreElements.woa/wa/purchases?cc=us&fi ltered=false&mode=UNHIDDEN&mt=12
Apr 21 17:02:43 escorpiao.local App Store[1199]: FRNavigationController: User moved forward from <FRNavigationItem: 0x600000252ba0> webView=primary provisionalURL=https://itunes.apple.com/WebObjects/MZStore.woa/wa/viewGrouping?cc=us&id=29520&m t=12 finalURL=https://itunes.apple.com/WebObjects/MZStore.woa/wa/viewGrouping?cc=us&id=29520&m t=12 to <FRNavigationItem: 0x6000002598c0> webView=purchased provisionalURL=https://se.itunes.apple.com/WebObjects/MZStoreElements.woa/wa/purchases?cc=us&fi ltered=false&mode=UNHIDDEN&mt=12 finalURL=https://se.itunes.apple.com/WebObjects/MZStoreElements.woa/wa/purchases?cc=us&fi ltered=false&mode=UNHIDDEN&mt=12
Apr 21 17:02:43 escorpiao.local App Store[1199]: FRNavigationController: Did transition to object <FRNavigationItem: 0x6000002598c0> webView=purchased provisionalURL=https://se.itunes.apple.com/WebObjects/MZStoreElements.woa/wa/purchases?cc=us&fi ltered=false&mode=UNHIDDEN&mt=12 finalURL=https://se.itunes.apple.com/WebObjects/MZStoreElements.woa/wa/purchases?cc=us&fi ltered=false&mode=UNHIDDEN&mt=12
Apr 21 17:02:44 escorpiao.local App Store[1199]: FRStoreViewController: Initial load of visible web view (https://se.itunes.apple.com/WebObjects/MZStoreElements.woa/wa/purchases?cc=us&fi ltered=false&mode=UNHIDDEN&mt=12) took 10.8406 seconds
Apr 21 17:02:44 escorpiao.local App Store[1199]: FRStoreViewController: Store state changed to default state
Apr 21 17:02:46 escorpiao.local storeagent[261]: ISCheckPreflightOperation: Downloading remote pre-flight from http://a1182.phobos.apple.com/us/r1000/035/Purple2/v4/8d/c6/0a/8dc60ac8-ab0e-375 1-aae7-b2245d3ee19b/signed.dcr.7408220561693211019.pfpkg
Apr 21 17:02:46 escorpiao.local storeagent[261]: ISCheckPreflightOperation: remote pre-flight downloaded to file:///var/folders/p3/1ps_hr3569v1wkw8574_b0000000gn/C/com.apple.appstore/4040 10395/preflight.pfpkg
Apr 21 17:02:46 escorpiao.local storeagent[261]: ISCheckPreflightOperation: Running local pre-flight from file:///var/folders/p3/1ps_hr3569v1wkw8574_b0000000gn/C/com.apple.appstore/4040 10395/preflight.pfpkg
Apr 21 17:02:46 escorpiao.local storeagent[261]: PKDistributionController: Performing disk space check with 123254034432 bytes available on disk, 0 bytes alreay downloaded and 341534720 required bytes (installSize=17541120 + fileSize=9420800 + paddedSize=314572800)
Apr 21 17:02:46 escorpiao.local storeagent[261]: ISCheckPreflightOperation: verified preflight success=1, error=(null), distController=<PKDistributionController: 0x7f8ed9e5f9e0>
Apr 21 17:02:46 escorpiao.local com.apple.WebKit.WebContent[1210]:
--------------------------------------------------------- Begin --
System Version 10.9.2 (Build 13C64)
"com.apple.WebKit.WebContent" Version 9537 (9537.74.9)
Apr 21 17:02:46 escorpiao.local com.apple.WebKit.WebContent[1210]: FRJSInterface: Calling install requirements callback for 404010395 - {
adamID = 404010395;
success = 1;
Apr 21 17:02:46 escorpiao.local com.apple.WebKit.WebContent[1210]: FRJSInterface: Page requested a buy
Apr 21 17:02:46 escorpiao.local com.apple.WebKit.WebContent[1210]: FRJSInterface: Forming purchase object of type software
Apr 21 17:02:46 escorpiao.local storeagent[261]: AuthorizationController: Non-interactive authorization succeeded
Apr 21 17:02:46 escorpiao.local storeagent[261]: AuthorizationController: authorizing PKInstallClient and SUAppStoreUpdateController
Apr 21 17:02:46 escorpiao.local storeagent[261]: SSPurchase: purchasesGroupedByAccountIdentifierWithPurchases is returning 0:(null):404010395
Apr 21 17:02:46 escorpiao.local storeagent[261]: SoftwareMap: No app was found with bundle ID com.barebones.textwrangler to upgrade to (null)
Apr 21 17:02:46 escorpiao.local com.apple.WebKit.WebContent[1208]:
--------------------------------------------------------- Begin --
System Version 10.9.2 (Build 13C64)
"com.apple.WebKit.WebContent" Version 9537 (9537.74.9)
Apr 21 17:02:46 escorpiao.local com.apple.WebKit.WebContent[1208]: FRJSSoftwareProduct: Loading receipt for (null) at /Applications/FaceTime.app took 0.00 seconds
Apr 21 17:02:46 escorpiao.local com.apple.WebKit.WebContent[1208]: FRJSSoftwareProduct: Loading receipt for com.apple.FaceTime at /Applications/FaceTime.app took 0.00 seconds
Apr 21 17:02:46 escorpiao.local storeagent[261]: ISStoreURLOperation: Starting URL operation with url=(null) / bagKey=buyProduct
Apr 21 17:02:46 escorpiao.local storeagent[261]: -[ISStoreURLOperation _runURLOperation]: _addStandardQueryParametersForURL: https://p71-buy.itunes.apple.com/WebObjects/MZBuy.woa/wa/buyProduct
Apr 21 17:02:47 escorpiao.local com.apple.WebKit.WebContent[1210]: FRJSInterface: Calling purchase callback for 404010395 - {
adamID = 404010395;
productID = 404010395;
productTitle = TextWrangler;
success = 1;
Apr 21 17:02:47 escorpiao.local storeagent[261]: SSPurchase: purchasesGroupedByAccountIdentifierWithPurchases is returning 0:(null):404010395
Apr 21 17:02:47 escorpiao.local storeagent[261]: Purchase batch operation finished with success=0 error=(null)
Apr 21 17:02:47 escorpiao.local storeagent[261]: ISStoreURLOperation: Starting URL operation with url=(null) / bagKey=buyProduct
Apr 21 17:02:47 escorpiao.local storeagent[261]: -[ISStoreURLOperation _runURLOperation]: _addStandardQueryParametersForURL: https://p71-buy.itunes.apple.com/WebObjects/MZBuy.woa/wa/buyProduct
Apr 21 17:02:47 escorpiao.local storeagent[261]: SoftwareMap: No app was found with bundle ID com.barebones.textwrangler to upgrade to 4.5.8
Apr 21 17:02:47 escorpiao.local storeagent[261]: DownloadQueue: Replacing placeholder with full download from purchase: <Download: 0x7f8ed9e82cb0>: com.barebones.textwrangler (404010395) paused:0 failed:0 isInServerQueue:0
Apr 21 17:02:47 escorpiao.local storeagent[261]: SoftwareMap: No app was found with bundle ID com.barebones.textwrangler to upgrade to 4.5.8
Apr 21 17:02:47 --- last message repeated 2 times ---
Apr 21 17:02:47 escorpiao.local storeagent[261]: Purchase batch operation finished with success=0 error=(null)
Apr 21 17:02:47 escorpiao.local storeagent[261]: ISStoreURLOperation: Starting URL operation with url=http://a1319.phobos.apple.com/us/r1000/048/Purple/v4/3f/68/82/3f6882f6-da92-083d -45e2-076fc52b6ba3/mzps967408545259180315.pkg / bagKey=(null)
Apr 21 17:02:47 escorpiao.local storeagent[261]: -[ISStoreURLOperation _runURLOperation]: _addStandardQueryParametersForURL: http://a1319.phobos.apple.com/us/r1000/048/Purple/v4/3f/68/82/3f6882f6-da92-083d -45e2-076fc52b6ba3/mzps967408545259180315.pkg
Apr 21 17:02:47 escorpiao.local storeagent[261]: <HashedDownloadProvider: 0x7f8ed9f7cc70>: Opening file /var/folders/p3/1ps_hr3569v1wkw8574_b0000000gn/C/com.apple.appstore/404010395/m zps967408545259180315.pkg returning file descriptor 10 (0 streamed)
Apr 21 17:02:48 escorpiao.local storeagent[261]: sending status (TextWrangler): 0.000000% (-1.000000)
Apr 21 17:02:48 escorpiao.local App Store[1199]: FRStoreViewController: Discarded delayed initial load of updates because the view has already commited an initial load
Apr 21 17:02:48 escorpiao.local App Store[1199]: FRStoreViewController: Discarded delayed initial load of purchased because the view has already commited an initial load
Apr 21 17:02:48 escorpiao.local App Store[1199]: FRStoreViewController: Discarded delayed initial load of top-charts because the view has already commited an initial load
Apr 21 17:02:48 escorpiao.local App Store[1199]: FRStoreViewController: Discarded delayed initial load of genres because the view has already commited an initial load
Apr 21 17:02:48 escorpiao.local storeagent[261]: HashedDownloadProvider: Using serial dispatch queue for processing of asset for /var/folders/p3/1ps_hr3569v1wkw8574_b0000000gn/C/com.apple.appstore/404010395/m zps967408545259180315.pkg
Apr 21 17:02:49 escorpiao.local storeagent[261]: sending status (TextWrangler): 3276.800049% (-1.000000)
Apr 21 17:02:51 escorpiao.local storeagent[261]: sending status (TextWrangler): 13107.200195% (-1.000000)
Apr 21 17:02:52 escorpiao.local storeagent[261]: sending status (TextWrangler): 19660.800781% (-1.000000)
Apr 21 17:02:54 escorpiao.local storeagent[261]: sending status (TextWrangler): 26214.400391% (-1.000000)
Apr 21 17:02:55 escorpiao.local storeagent[261]: sending status (TextWrangler): 32768.000000% (-1.000000)
Apr 21 17:02:57 escorpiao.local storeagent[261]: sending status (TextWrangler): 39321.601562% (-1.000000)
Apr 21 17:02:58 escorpiao.local storeagent[261]: sending status (TextWrangler): 45875.199219% (-1.000000)
Apr 21 17:03:00 escorpiao.local storeagent[261]: sending status (TextWrangler): 55705.601562% (-1.000000)
Apr 21 17:03:02 escorpiao.local storeagent[261]: sending status (TextWrangler): 62259.199219% (-1.000000)
Apr 21 17:03:03 escorpiao.local storeagent[261]: sending status (TextWrangler): 68812.796875% (-1.000000)
Apr 21 17:03:05 escorpiao.local storeagent[261]: sending status (TextWrangler): 75366.398438% (-1.000000)
Apr 21 17:03:06 escorpiao.local storeagent[261]: sending status (TextWrangler): 81920.000000% (-1.000000)
Apr 21 17:03:08 escorpiao.local storeagent[261]: sending status (TextWrangler): 88473.601562% (-1.000000)
Apr 21 17:03:08 escorpiao.local storeagent[261]: sending status (TextWrangler): 0.806452% (8.000000)
Apr 21 17:03:08 --- last message repeated 1 time ---
Apr 21 17:03:08 escorpiao.local storeagent[261]: SoftwareMap: No app was found with bundle ID com.barebones.textwrangler to upgrade to 4.5.8
Apr 21 17:03:08 escorpiao.local storeagent[261]: DownloadOperation: Resetting download after error: Error Domain=NSURLErrorDomain Code=-1100 "The installation could not be started." UserInfo=0x7f8ed9f8c320 {NSLocalizedDescription=The installation could not be started., NSUnderlyingError=0x7f8ed9f7bce0 "The requested URL was not found on this server."}
Apr 21 17:03:08 escorpiao.local storeagent[261]: SoftwareMap: No app was found with bundle ID com.barebones.textwrangler to upgrade to 4.5.8
Apr 21 17:03:17 escorpiao.local storeagent[261]: sending status (TextWrangler): 0.806452% (8.000000)Welcome to the Apple Support Communities
Press Shift key on boot, delete Mountain Lion installer from Applications, open App Store > Purchases and download OS X. If it doesn't help > http://www.apple.com/support/mac/app-store/contact -
A serious error has occurred or how the 7.1 update ruined my life.
Ever since the 7.1 update to Premiere, I've had nothing but problems. The desktop app fails to update for every update, and appears to think it's out of date when it's not and then the icon in the menu bar will be grayed out until I reboot 3-4 times. The "workaround for that seems to be to force quit and uninstall the "previous" version and then download the "new" version from the creative cloud web portal. This wouldn't be that large of an issue, but it happens almost every other day.
Then once I can actually open Premiere, the real fun with errors begins. I have received the "A Serious Error has occurred" screen on 30-40 (not exagerating) delightful occasions in the past couple of weeks, with no real details of what is actually wrong. It usually occurs while trying to fix an issue where my multi-clips aren't showing the audio waveforms in the sequence, but it has happened plenty of other mysterious ways. This is even more complicated, because it's happening on multiple systems and one of them isn't even using the 7.1 update and another is offsite and using different hardware. The same annoying error occurs across them all.
Another super cool "feature" is that Mercury Playback Engine capabilities come and go as they please. Sometimes they work for Premiere or Media Encoder or After Effects, but sometimes they just pick one for that given day and don't let the other apps playback. All of the systems GPU were working just fine in 7.0.1, but now wtf Adobe?
My system specs are varied, but the general idea is this:
Mac Pro systems (4,1-5,1) 2.3GHz - 2.93GHz
16-24GB RAM
Nvidia QuadroFX 4800, Nvidia QuadroFX 4000, Nvidia GeForce 9800
OS X 10.7.4 and 10.7.5
A few of the systems have AJA Kona 3 and Kona 3G
Most of the media is being accessed across 10gigE to a ProMax Platform, and the project files are local on SSD's.
I have the bug report from Apple, so if that helps let me know so I can get that info to someone who cares.Hi Kevin,
I'm still planning on attempting the 10.8.5 install on one of the affected systems. In the process, I have uncovered a new issue related to the CUDA acceleration not being there at all on a system that used to have it. That particular Mac Pro system only has a GeForce GT120, but the point is that in CS6 and CC, the CUDA was working until this latest update. The other systems have QuadroFX 4000 and 4800 cards, so those seem to be getting CUDA playback, however it is intermittent.
As for the OS X 10.7.4 not allowing me to install 7.1... That is correct. The Creative Cloud Desktop app was failing updating itself (as it still does on every "update") quite a bit, I don't remember any specific messages, but I did see somewhere along the process that I wasn't able to install the Premiere 7.1 update with my 10.7.4. One of the systems here is have a ton of issues with AE, but that's a whole new thread I think. I will attach some of those errors for kicks, but all of these problems occured with the introduction of the virus that is Creative Cloud into our working environment.
I am working with a wide variety of media: R3D, 5D, F55 4K XAVC, Canon C-300, XDCAM EX, FS-100, ProRes. The projects that I've been having the most issues with lately has the Canon C-300 .MXF media mixed with 5D h.264 as a 2 camera multi-cam set up. The other project that was giving me a lot of trouble right when I installed the Premiere 7.1 update was R3D and F55 4K XAVC. Both issues were the "A Serious Error has occurred. Premiere will try and save your project" vague warning. I usually only lost work since the last Autosave 20 minute interval, but sometimes that is a lot of work and when it happens 10 times in one day, that is unacceptable.
Here are some answers to some more of those questions:
What other software are you running?
These are all possible conflicting software (IMO) that are installed:
Final Cut Studio 3
Avid Symphony 6.0.3
Cinema 4D R14
RED CineX
Davinci Resolve
Nuke7
Adobe CS5.5 and CS6 are still installed
Do you have any third-party effects or codecs installed?
Yes. Trapcode Suite, Primatte, lots of scripts in After Effects. Lots of codecs installed from Sony, Avid, RED, Canon, etc.
I think I've answered most of the other questions in this thread, but hopefully that helps. I will update when I'm able to get 10.8.5 installed. I suppose a clean install of 10.7.5 perhaps might have the same chances of fixing this as well.
Here is the Premiere Error:
Here are a series of AE errors, that might need their own thread: -
Project Server 2010 - Project Center: An unknown error has occurred
Hi,
We have an issue where project center is throwing 'An unknown error has occurred' error message. Searching the ULS logs provides this;
12/01/2011 11:48:11.53 w3wp.exe (0x1A98) 0x15A0 SharePoint Foundation
General 90hv Unexpected Detected use of SPRequest for previously closed SPWeb object. Please close
SPWeb objects when you are done with all objects obtained from them, but not before. Stack trace: at Microsoft.SharePoint.SPWeb.get_CurrentUser() at Microsoft.Office.Project.PWA.PJContext.get_RegionalSettings()
at Microsoft.Office.Project.PWA.PJContext.get_LocaleCulture() at Microsoft.Office.Project.PWA.WCFContext.AuthenticateUser(Message message, WCFContext& wcfContext, String userName, Boolean isWindowsUser) at
Microsoft.Office.Project.PWA.WCFContext.GetContext(Message message, String userName, Boolean isWindowsUser, Boolean newCookie, Uri originalTargetUri) at Microsoft.Office.Project.Server.ProjectServerRouter.Microsoft.Office.Project.Server.IProjectServerRouter.ProcessMessage(Message
me... 18800f49-4909-4e4d-8130-6ead4d554598
12/01/2011 11:48:11.53* w3wp.exe (0x1A98) 0x15A0 SharePoint Foundation
General 90hv Unexpected ...ssage) at SyncInvokeProcessMessage(Object , Object[]
, Object[] ) at System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(Object instance, Object[] inputs, Object[]& outputs) at System.ServiceModel.Dispatcher.DispatchOperationRuntime.InvokeBegin(MessageRpc&
rpc) at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage5(MessageRpc& rpc) at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage4(MessageRpc& rpc)
at System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean isOperationContextSet) at System.ServiceModel.Dispatcher.ChannelHandler.DispatchAndReleasePump(RequestContext request, Boolean cleanThread, OperationContext currentOperationContext)
at System.ServiceModel.Dispatcher.ChannelHandler.HandleRequest(RequestConte... 18800f49-4909-4e4d-8130-6ead4d554598
12/01/2011 11:48:11.53* w3wp.exe (0x1A98) 0x15A0 SharePoint Foundation
General 90hv Unexpected ...xt request, OperationContext currentOperationContext)
at System.ServiceModel.Dispatcher.ChannelHandler.AsyncMessagePump(IAsyncResult result) at System.ServiceModel.Diagnostics.Utility.AsyncThunk.UnhandledExceptionFrame(IAsyncResult result) at System.ServiceModel.AsyncResult.Complete(Boolean
completedSynchronously) at System.ServiceModel.Channels.InputQueue`1.AsyncQueueReader.Set(Item item) at System.ServiceModel.Channels.InputQueue`1.EnqueueAndDispatch(Item item, Boolean canDispatchOnThisThread)
at System.ServiceModel.Channels.InputQueue`1.EnqueueAndDispatch(T item, ItemDequeuedCallback dequeuedCallback, Boolean canDispatchOnThisThread) at System.ServiceModel.Channels.InputQueueChannel`1.EnqueueAndDispatch(TDisposable item,
ItemDequeuedCallback dequeuedCallback,... 18800f49-4909-4e4d-8130-6ead4d554598
12/01/2011 11:48:11.53* w3wp.exe (0x1A98) 0x15A0 SharePoint Foundation
General 90hv Unexpected ... Boolean canDispatchOnThisThread) at System.ServiceModel.Channels.SingletonChannelAcceptor`3.Enqueue(QueueItemType
item, ItemDequeuedCallback dequeuedCallback, Boolean canDispatchOnThisThread) at System.ServiceModel.Channels.SingletonChannelAcceptor`3.Enqueue(QueueItemType item, ItemDequeuedCallback dequeuedCallback) at System.ServiceModel.Channels.HttpChannelListener.HttpContextReceived(HttpRequestContext
context, ItemDequeuedCallback callback) at System.ServiceModel.Activation.HostedHttpTransportManager.HttpContextReceived(HostedHttpRequestAsyncResult result) at System.ServiceModel.Activation.HostedHttpRequestAsyncResult.BeginRequest()
at System.ServiceModel.Activation.HostedHttpRequestAsyncResult.OnBeginRequest(Object state) at System.ServiceModel.PartialTrus... 18800f49-4909-4e4d-8130-6ead4d554598
12/01/2011 11:48:11.53* w3wp.exe (0x1A98) 0x15A0 SharePoint Foundation
General 90hv Unexpected ...tHelpers.PartialTrustInvoke(ContextCallback callback, Object state)
at System.ServiceModel.Activation.HostedHttpRequestAsyncResult.OnBeginRequestWithFlow(Object state) at System.ServiceModel.Channels.IOThreadScheduler.CriticalHelper.WorkItem.Invoke2() at System.ServiceModel.Channels.IOThreadScheduler.CriticalHelper.WorkItem.Invoke()
at System.ServiceModel.Channels.IOThreadScheduler.CriticalHelper.ProcessCallbacks() at System.ServiceModel.Channels.IOThreadScheduler.CriticalHelper.CompletionCallback(Object state) at System.ServiceModel.Channels.IOThreadScheduler.CriticalHelper.ScheduledOverlapped.IOCallback(UInt32
errorCode, UInt32 numBytes, NativeOverlapped* nativeOverlapped) at System.ServiceModel.Diagnostics.Utility.IOCompletionThunk.UnhandledExceptionFrame(UIn... 18800f49-4909-4e4d-8130-6ead4d554598
12/01/2011 11:48:11.53* w3wp.exe (0x1A98) 0x15A0 SharePoint Foundation
General 90hv Unexpected ...t32 error, UInt32 bytesRead, NativeOverlapped* nativeOverlapped)
at System.Threading._IOCompletionCallback.PerformIOCompletionCallback(UInt32 errorCode, UInt32 numBytes, NativeOverlapped* pOVERLAP) 18800f49-4909-4e4d-8130-6ead4d554598
12/01/2011 11:48:11.54 w3wp.exe (0x1A98) 0x15A0 SharePoint Foundation
Topology e5mc Medium WcfSendRequest: RemoteAddress: 'http://servername:32843/f78ead39833941f4911623b393bd511f/PSI/PWA.svc'
Channel: 'System.ServiceModel.Channels.IRequestChannel' Action: 'http://schemas.microsoft.com/office/project/server/webservices/PWA/ProjectGetProjectCenterProjectsForGridJson' MessageId: 'urn:uuid:05d10069-fa3b-4f09-8a7b-1ba900608c5a' 18800f49-4909-4e4d-8130-6ead4d554598
12/01/2011 11:48:11.56 w3wp.exe (0x05D4) 0x1EF4 SharePoint Foundation
Topology e5mb Medium WcfReceiveRequest: LocalAddress: 'http://servername.domainname:32843/f78ead39833941f4911623b393bd511f/PSI/PWA.svc'
Channel: 'System.ServiceModel.Channels.ServiceChannel' Action: 'http://schemas.microsoft.com/office/project/server/webservices/PWA/ProjectGetProjectCenterProjectsForGridJson' MessageId: 'urn:uuid:05d10069-fa3b-4f09-8a7b-1ba900608c5a' 18800f49-4909-4e4d-8130-6ead4d554598
12/01/2011 11:48:11.56 w3wp.exe (0x05D4) 0x1EF4 SharePoint Foundation
Monitoring nasq Medium Entering monitored scope (ExecuteWcfServerOperation) 18800f49-4909-4e4d-8130-6ead4d554598
12/01/2011 11:48:11.61 w3wp.exe (0x05D4) 0x1EF4 Project Server
General 0000 Exception Exception occurred in method Microsoft.Office.Project.Server.BusinessLayer.Project.ProjectGetProjectCenterProjectsForGridJson
Microsoft.Office.Project.Server.DataAccessLayer.FilterDal+FilterException: Error during filter query execution. Query: declare @ResUid UniqueIdentifier; set @ResUid = 51924808-f1b5-45b1-81d6-01f4e314df4b; declare @PermUid
UniqueIdentifier; set @PermUid = a120a079-75bc-4f0f-b376-3fb0ae9ac940; declare @ViewUid UniqueIdentifier; set @ViewUid = 63d3499e-df27-401c-af58-ebb9607beae8; declare @P0 Int; set @P0 = 5; SET NOCOUNT ON SELECT
T.PROJ_UID INTO #T0 FROM dbo.MSP_PROJECTS AS P INNER JOIN dbo.MSP_TASKS AS T ON T.PROJ_UID = P.PROJ_UID INNER JOIN dbo.MSP_RESOURCES AS R ON R.RES_UID = P.WRES_UID
LEFT JOIN dbo.MSP_WORKFLOW_STATUS AS WFS... 18800f49-4909-4e4d-8130-6ead4d554598
12/01/2011 11:48:11.61* w3wp.exe (0x05D4) 0x1EF4 Project Server
General 0000 Exception ...TS ON WFSTS.PROJ_UID = P.PROJ_UID INNER JOIN dbo.MSP_WEB_FN_SEC_GetAllProjectsResCanViewByViewID(@ResUid,
@PermUid, @ViewUid, 3) AS perm ON perm.PROJ_UID = T.PROJ_UID WHERE T.TASK_OPTINDX = 1.0 AND (ISNULL(WFSTS.STAGE_STATUS,-1) IN (-1, 1,2,3,5,6)) AND ((P.PROJ_TYPE <> @P0) OR (P.PROJ_TYPE IS NULL)) CREATE CLUSTERED
INDEX PK_#T0 ON #T0 (PROJ_UID) SET NOCOUNT OFF SELECT T.PROJ_UID , P.PROJ_NAME , T.TASK_START_DATE ,
T.TASK_FINISH_DATE , T.TASK_PCT_COMP , T.TASK_WORK , T.TASK_DUR , R.RES_NAME , P.WPROJ_LAST_PUB ,
P.PROJ_OPT_MINUTES_PER_DAY , P.PROJ_OPT_MINUTES_PER_WEEK , P.PROJ_OPT_DAYS_PER_MONTH , T.TASK_SUMMARY_PROGRESS_DATE , T.TASK_IS_MILESTONE
, dbo.MSP_FN_HYPERLINK_HREF(T.TASK_HYPERLINK_ADDRESS,... 18800f49-4909-4e4d-8130-6ead4d554598
12/01/2011 11:48:11.61* w3wp.exe (0x05D4) 0x1EF4 Project Server
General 0000 Exception ... T.TASK_HYPERLINK_SUB_ADDRESS) AS TASK_HYPERLINK_HREF ,
T.TASK_OUTLINE_LEVEL , P.PROJ_TYPE , T.TASK_DUR_FMT , P.WSTS_SERVER_UID , P.PROJ_OPT_CURRENCY_CODE , P.PROJ_ACTIVE_RISK_COUNT
, P.PROJ_ACTIVE_ISSUE_COUNT , P.PROJ_TOTAL_DOC_COUNT , WOB.WOBJ_ISSUE_REF_CNT , WOB.WOBJ_RISK_REF_CNT , WOB.WOBJ_DOC_REF_CNT
, PJSYNC.SYNC_WSS_LIST_UID , T.TASK_COMPLETE_THROUGH , (CASE WHEN T.TASK_UID=T.TASK_PARENT_UID THEN 1 ELSE 0 END) AS TASK_IS_PROJECT_SUMMARY FROM dbo.MSP_PROJECTS
AS P INNER JOIN dbo.MSP_TASKS AS T ON T.PROJ_UID = P.PROJ_UID INNER JOIN dbo.MSP_RESOURCES AS R ON R.RES_UID = P.WRES_UID LEFT JOIN dbo.MSP_WORKFLOW_STATUS AS WFSTS ON WFSTS.PROJ_UID
= P.PROJ_UID INNER JOIN #T0 AS keys ON keys.PROJ_UID = P.P... 18800f49-4909-4e4d-8130-6ead4d554598
12/01/2011 11:48:11.61* w3wp.exe (0x05D4) 0x1EF4 Project Server
General 0000 Exception ...ROJ_UID LEFT JOIN (SELECT WOBJ_PROJ_UID as PROJ_UID,[4]
as WOBJ_ISSUE_REF_CNT, [5] as WOBJ_RISK_REF_CNT, [3] as WOBJ_DOC_REF_CNT FROM ( SELECT WOBJ_TYPE,
WOBJ_PROJ_UID FROM MSP_WEB_OBJECTS WHERE WOBJ_TASK_UID='00000000-0000-0000-0000-000000000000') pwob
PIVOT (COUNT(WOBJ_TYPE) FOR WOBJ_TYPE in([3] ,[4],[5])) AS pvt) AS WOB ON WOB.PROJ_UID = P.PROJ_UID LEFT JOIN dbo.MSP_SYNC_PROJECT_SETTINGS AS PJSYNC ON PJSYNC.PROJ_UID = P.PROJ_UID WHERE T.TASK_OPTINDX = 1.0
AND (ISNULL(WFSTS.STAGE_STATUS,-1) IN (-1, 1,2,3,5,6)) DROP TABLE #T0; ---> System.Data.ConstraintException: Failed to enable constraints. One or more rows contain values violating non-null, unique,
or foreign-key constraints. at System.Data.DataSet.Enable... 18800f49-4909-4e4d-8130-6ead4d554598
12/01/2011 11:48:11.61* w3wp.exe (0x05D4) 0x1EF4 Project Server
General 0000 Exception ...Constraints() at System.Data.DataSet.set_EnforceConstraints(Boolean
value) at Microsoft.Office.Project.Server.DataAccessLayer.DAL.SubDal.FillTypedDataSet(Boolean allowCache, DataSet typedDataSet, String[] tables, SqlCommand sqlCommand, Boolean enforceConstraints) at Microsoft.Office.Project.Server.DataAccessLayer.DAL.SubDal.FillTypedDataSet(DataSet
typedDataSet, String[] tables, SqlCommand sqlCommand, Boolean enforceConstraints) at Microsoft.Office.Project.Server.DataAccessLayer.FilterDal.FillDataSet(QueryState queryState) --- End of inner exception stack
trace --- at Microsoft.Office.Project.Server.DataAccessLayer.FilterDal.FillDataSet(QueryState queryState) at Microsoft.Office.Project.Server.Utility.FilterDalQueryInfo.Query() at Microsoft.Office.Project.Se... 18800f49-4909-4e4d-8130-6ead4d554598
12/01/2011 11:48:11.61* w3wp.exe (0x05D4) 0x1EF4 Project Server
General 0000 Exception ...rver.BusinessLayer.Project.ProjectQueryInfo.Query()
at Microsoft.Office.Project.Server.BusinessLayer.Project.ProjectCenterQueryInfo.Query() at Microsoft.Office.Project.Server.Utility.JsGridPopulationManager.InitializeSerializer(TableQueryInfo tableInfo, OrderInfo orderInfo, SliceInfo
sliceInfo, Guid groupSchemeUid, Nullable`1 ganttSchemeUid, Boolean serializeStyles, Func`1 getChanges, Boolean serializeUnfilteredHierarchy, Boolean serializeLookupTableInfo, Boolean showTimeWithDates, String rowFilter) at Microsoft.Office.Project.Server.Utility.JsGridPopulationManager.InitializeSerializer(TableQueryInfo
tableInfo, ViewPropertyGroup properties, JsGridSerializerArguments gridSerializerArgs, Func`1 getChanges) at Microsoft.Office.Project.Server.BusinessLayer.Project.GetProjectCen... 18800f49-4909-4e4d-8130-6ead4d554598
12/01/2011 11:48:11.61* w3wp.exe (0x05D4) 0x1EF4 Project Server
General 0000 Exception ...terProjectsForGridJson(JsGridSerializerArguments gridSerializerArgs, Guid viewUid,
Int32 store, Boolean showInsertedProjects, Boolean clearPersistedProperties) at Microsoft.Office.Project.Server.Wcf.Implementation.PWAImpl.ProjectGetProjectCenterProjectsForGridJson(JsGridSerializerArguments gridSerializerArgs, Guid
viewUid, Int32 store, Boolean showInsertedProjects, Boolean clearPersistedProperties) 18800f49-4909-4e4d-8130-6ead4d554598
I have searched the internet but most similar issues revolve around the resource center. I did find one person who just backed up the databases and provisioned a new site with success, but this has not worked. I am using the farm admin account, but all users
get this issue.
Any one got any ideas?
Rob HardyBit further now.
It seems one of the project won't publish, and produces this error;
<?xml version="1.0" encoding="utf-16"?>
<errinfo>
<general>
<class name="ActiveCacheQueuedMessageExecutionError">
<error id="12005" name="ActiveCacheQueuedMessageExecutionError" uid="53d5e6c5-be41-47c8-b336-2e472b99d142" error="System.Data.SqlClient.SqlException: Violation of PRIMARY KEY constraint 'PK_MSP_PROJECT_RESOURCES'. Cannot insert duplicate
key in object 'dbo.MSP_PROJECT_RESOURCES'.
Violation of PRIMARY KEY constraint 'PK_MSP_PROJECT_RESOURCES'. Cannot insert duplicate key in object 'dbo.MSP_PROJECT_RESOURCES'.
The statement has been terminated.
The statement has been
terminated.
 at System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean breakConnection)
 at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj)

at System.Data.SqlClient.TdsParser.Run(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj)
 at System.Data.SqlClient.SqlCommand.FinishExecuteReader(SqlDataReader
ds, RunBehavior runBehavior, String resetOptionsString)
 at System.Data.SqlClient.SqlCommand.RunExecuteReaderTds(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, Boolean async)
 at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior
cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method, DbAsyncResult result)
 at System.Data.SqlClient.SqlCommand.InternalExecuteNonQuery(DbAsyncResult result, String methodName, Boolean sendToPipe)

at System.Data.SqlClient.SqlCommand.ExecuteNonQuery()
 at Microsoft.Office.Project.Server.DataAccessLayer.DAL.SubDal.ExecuteStoredProcedureNoResult(String storedProcedureName, SqlParameter[] parameters)
 at Microsoft.Office.Project.Server.DataAccessLayer.WinProjDal.ExecuteStoredProcedure(String
spName, SqlParameter[] parameters)
 at Microsoft.Office.Project.Server.BusinessLayer.WinProjUtility.WinProjUtility.ExecuteP12QueueableSPCommand(WinProjTraceContext wpTraceContext, DataStoreEnum store, P12QueueableSPCommand command, Boolean
retry, Boolean useTransaction)
 at Microsoft.Office.Project.Server.BusinessLayer.WinProjUtility.WinProjQueueMessageDispatcher.DispatchMessage(ACMessage acMessage, Message msg, Group messageGroup, JobTicket jobTicket, MessageContext mContext)"/>
</class>
<class name="Queue">
<error id="26000" name="GeneralQueueJobFailed" uid="65e11595-30af-4be7-a9d0-ec767c880cc7" JobUID="c348fb86-d807-4b06-abaa-81fcbcbc94f3" ComputerName="SERVERNAME" GroupType="ACProjectSave" MessageType="Byte[]" MessageId="8" Stage=""/>
</class>
</general>
</errinfo>
Anyone seen this? If I delete this project the project center loads. Obvisouly I don't want to do that though!
Rob Hardy -
Project Server 2010 Task page - An unknown error has occurred
Hi All,
I have searched inside the forum for similar problems but i didn't find any solution.
We have Project Server 2010 with December CU installed and
we are
experiencing
a serious
problem with two enterprise resources.
They can login to pwa succesfully but when they enter in the Task page the following error is raised:
An unknown error has occurred
There are no errors reported in the event viewer while in the ULS Log I found only this entry but i don't know if it's related with this issue:
Detected use of SPRequest for previously closed SPWeb object. Please close SPWeb objects when you are done with all objects obtained from them, but not before. Stack trace:
at Microsoft.SharePoint.SPWeb.get_CurrentUser()
at Microsoft.Office.Project.PWA.PJContext.get_RegionalSettings()
at Microsoft.Office.Project.PWA.PJContext.get_LocaleCulture()
at Microsoft.Office.Project.PWA.WCFContext.AuthenticateUser(Message message, WCFContext& wcfContext, String userName, Boolean isWindowsUser)
at Microsoft.Office.Project.PWA.WCFContext.GetContext(Message message, String userName, Boolean isWindowsUser, Boolean newCookie, Uri originalTargetUri)
at Microsoft.Office.Project.Server.ProjectServerRouter.Microsoft.Office.Project.Server.IProjectServerRouter.ProcessMessage(Message message)
at SyncInvokeProcessMessage(Object , Object[] , Object[] )
at System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(Object instance, Object[] inputs, Object[]& outputs)
at System.ServiceModel.Dispatcher.DispatchOperationRuntime.InvokeBegin(MessageRpc& rpc)
at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage5(MessageRpc& rpc)
at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage4(MessageRpc& rpc)
at System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean isOperationContextSet)
at System.ServiceModel.Dispatcher.ChannelHandler.DispatchAndReleasePump(RequestContext request, Boolean cleanThread, OperationContext currentOperationContext)
at System.ServiceModel.Dispatcher.ChannelHandler.HandleRequest(RequestContext request, OperationContext currentOperationContext)
at System.ServiceModel.Dispatcher.ChannelHandler.AsyncMessagePump(IAsyncResult result)
at System.ServiceModel.Diagnostics.Utility.AsyncThunk.UnhandledExceptionFrame(IAsyncResult result)
at System.ServiceModel.AsyncResult.Complete(Boolean completedSynchronously)
at System.ServiceModel.Channels.InputQueue`1.AsyncQueueReader.Set(Item item)
at System.ServiceModel.Channels.InputQueue`1.EnqueueAndDispatch(Item item, Boolean canDispatchOnThisThread)
at System.ServiceModel.Channels.InputQueue`1.EnqueueAndDispatch(T item, ItemDequeuedCallback dequeuedCallback, Boolean canDispatchOnThisThread)
at System.ServiceModel.Channels.InputQueueChannel`1.EnqueueAndDispatch(TDisposable item, ItemDequeuedCallback dequeuedCallback, Boolean canDispatchOnThisThread)
at System.ServiceModel.Channels.SingletonChannelAcceptor`3.Enqueue(QueueItemType item, ItemDequeuedCallback dequeuedCallback, Boolean canDispatchOnThisThread)
at System.ServiceModel.Channels.SingletonChannelAcceptor`3.Enqueue(QueueItemType item, ItemDequeuedCallback dequeuedCallback)
at System.ServiceModel.Channels.HttpChannelListener.HttpContextReceived(HttpRequestContext context, ItemDequeuedCallback callback)
at System.ServiceModel.Activation.HostedHttpTransportManager.HttpContextReceived(HostedHttpRequestAsyncResult result)
at System.ServiceModel.Activation.HostedHttpRequestAsyncResult.BeginRequest()
at System.ServiceModel.Activation.HostedHttpRequestAsyncResult.OnBeginRequest(Object state)
at System.ServiceModel.PartialTrustHelpers.PartialTrustInvoke(ContextCallback callback, Object state)
at System.ServiceModel.Activation.HostedHttpRequestAsyncResult.OnBeginRequestWithFlow(Object state)
at System.ServiceModel.Channels.IOThreadScheduler.CriticalHelper.WorkItem.Invoke2()
at System.ServiceModel.Channels.IOThreadScheduler.CriticalHelper.WorkItem.Invoke()
at System.ServiceModel.Channels.IOThreadScheduler.CriticalHelper.ProcessCallbacks()
at System.ServiceModel.Channels.IOThreadScheduler.CriticalHelper.CompletionCallback(Object state)
at System.ServiceModel.Channels.IOThreadScheduler.CriticalHelper.ScheduledOverlapped.IOCallback(UInt32 errorCode, UInt32 numBytes, NativeOverlapped* nativeOverlapped)
at System.ServiceModel.Diagnostics.Utility.IOCompletionThunk.UnhandledExceptionFrame(UInt32 error, UInt32 bytesRead, NativeOverlapped* nativeOverlapped)
at System.Threading._IOCompletionCallback.PerformIOCompletionCallback(UInt32 errorCode, UInt32 numBytes, NativeOverlapped* pOVERLAP)
It's not a task related errors because i have alredy done an analysis of the resorce's assignments.
I have also verified IIS authentication settings as described in this
post but all had been alredy correctly configured.
We have a farm installation with two physical server:
Application Server with Windows 2008 R2, SharePoint 2010 Enterprise, Project Server 2010
Database Server with Windows 2008 R2 and SQL Server 2008 SP2
Any help would be greatly appreciated!
Thanks in advance.
RaffaeleHi,
I faced exactly the same problem: some resources try to connect to My Tasks, and get an Unknown error. No error message in ULS or Eventlog.
I hope I solved the problem, and want to share the experience here.
First, by reading this article,
http://www.projectserverexperts.com/ProjectServerFAQKnowledgeBase/Unknown%20Error%20My%20Tasks%20Page.aspx: even if the SQL Query returns me no records, it gives me the idea to delete (unpublish) some tasks (i managed to identify some tasks which raised
the problem, by assigning a test account on them, and see that the pb happened).
So I decided to delete my project from the Published Database (and keep it in the Draft of course). Than in Project Pro, I opened and Published: the problem seem to be solved.
I don't know the root cause of the pb: maybe some SQL data were corrupted for an unknown reason.
Hope it could help some one ! Don't hesitate to give feedback if you solved this pb with this solution, or workaround.
Sylvain -
Fatal Error has occured and the application is being terminated
It seems that Captivate is eating my projects. I've started my second project (after completing my first without any errors) and I'm constintly getting corrupted files. It set me back at least a few hours worth of work. So I started creating backup files every 10mins, regardless of how much work i've done. Everything was going fine, until I took an hour break and went to resume my work.
When I try to open my file I get the following pop up message when trying to open my file: "Adobe Captivate - A fatal error has occured and the application is being terminated. Adobe Captivate has tried to save all your work in the respective project folder as .cpbackup files. Please restart Adobe Captivate."
I can click on the program workspace and not click ok on the error message to keep the file open. I see my slides and objects, but all the text is missing.
I'm using Captivate 5.5 and windows 7 64. Within Captivate, I'm using standard objects with importing MP3 audio files and some Photoshop images. I have a total of 4 slides with 1 being 3.5mins long and the rest are less than 1min.
When I first started having this problem, I thought maybe the variable files were corrupte so I deleted the Users/name/appdata/local/adobe/Captivate5.5 directory to see if that was the issue. That was before this last stint of errors.
I tried opening a backup that was like 10 saves ago, but it displays the same message.
I'm not sure what to do next.Failed to back up the data. A fatal error has occured and the application is being terminated.
This question is Not Answered.(Mark as assumed answered)
hi,
I am working on a content development using captivate 5.5. all of sudden I am not able slide view I am not able to view the text captions in slide view but i am able to see the text caption in Filmstrip. and when I am selecting another side it throwing below error and application ends.
Adobe Captivate
A fatal error has occured and the application is being terminated. Adobe Captivate has tried to save all your work in the respective project folders as ".cpbackup" files.
Please restart Adobe Captivate.
OK
I have a deliverable by this weekend if some can help to resolve this issue will be appreciated.
Note: when first time it crashed, I re-created the course again from scratch and its crashed again. I have multiple attempt to finish this course but no luck.
Please help me out to deliver my work.
Thanks
CD -
Another: a serious error has occurred that requires Adobe Premiere Pro to shut down
I know a few people have had the same notification:
sorry, a serious error has occurred that requires Adobe Premiere Pro to shut down. We will attempt to save your current project
I have tried a whole series of things to fix it and no luck. Here are all the computer stats... does anyone have any ideas???
Premiere Pro
Version number: CS5, with most recent update
Installation language: English
Updates applied: Most recent… installed AFTER problem started
Project/sequence settings… NA
Operating System
Name: Windows 7, 64bt
Update/patch level: Service Pack 1
Installed language: English
Display resolution and color depth. 1920x1080; 32bit color
CPU type and speed Core i7 950
Amount of memory (RAM) 12GB
Video card
Manufacturer: Nvidia
Model: FX3800
Driver version: Latest (installed after errors started)
Number of monitors (displays): in use 2 (with one disabled for testing)
Audio card
Manufacturer Gigabyte Technology 82801J HD Audio Controller
Model
Driver version: 6.1.7601.17514 (latest version)
Each hard drive's capacity and space remaining Disk setup (partitions used, raid configuration, what is where for OS/projects/media/scratch/audio)
C and D, no partitions. D is raided, controlled by hardware controller. All software on C. Media kept on D.
Hardware capture device NA
Manufacturer
Model
Driver version number
Capture software NA
Name
Company
Version
Comprehensive list of third-party plug-ins you installed.
None for Premiere I don’t think. A couple for After Effects. Have been installed for a while with no recent updates.
Exact text of any error messages
sorry, a serious error has occurred that requires Adobe Premiere Pro to shut down. We will attempt to save your current project
Explain clearly what you want to do, what you are doing and what the result is
Open Premiere to do some work
Be sure to mention if it is something that worked before using the same procedure
Nothing has changed on the PC prior to program failure.
Very importantly: Post details of troubleshooting you have already done to avoid "did that" reponses to questions people ask when trying to help.
Tried:
Reinstalling
Reducing to one screen.
Holding Shift when starting until first screen (New/ Open Existing/ Help)
Holding Ctrl, Shift Alt when starting until first screen (New/ Open Existing/ Help)
Programme crashed regardless of clicking directly on loading icon and opening New or Existing via first load screen, or via clicking directly from a project file.
Removed all fonts installed since last opened.
Restarting.
Updated Graphics Driver.
Updated PremiereHi guys; I thought I would share my experience and how I managed to fix this problem. It might help someone.
In my case I kept receiving this message; eventually after re-launching Premiere, I actually paid close attention to the "software loading" information and saw that it got stuck on my installed "Colorista ii" which is a colour grading software.
Now the red bulb came on my head ping!
I recently just upgraded my Mac to the OS X Yosemite & that affected pretty much any non-updated application, which in my case was that and many more of the Red Giant Pacakge; so I searched for the upgrade via Red giant Link, and low and behold I found it and did so. Immediately everything loaded up perfectly fine.. and now can't even do the work, cos I'm so exhausted from an 'almost heartattack'; so going to sleep and commence later in the day I guess..
Now, you might probably want to check if any application on your system needs upgrading to whatever is the operating system on your Mac or PC at this very time. It might help.
Always back-up.
I hope I helped someone :-)
@ToleXElijah
Extreme Studio Manager -
Export problem "A serious error has occured", or hang, upon export to Encore.
Hello,
I am using adobe Premiere CS3 3.2
I am trying to export my project to a DVD. I've been told that the best way to do this with minimizing quality loss is to export to Encore.
My project has some filters that affect system memory and have locked up the computer numerous times before, like Looks Suite and Noise Remover (on some clips)
when I choose export to Encore, then choose settings, I get the error "A Serious Error has occured...." Then I trried lowering the settings, and I got the window that says "Rendering", at least, but nothing appeared in that window after I left it overnight.
So I have some questions:
- What's the best thing I can do to export my movie onto a DVD with minimum loss of quality?
- Should I export as a video file first? Which is the best quality? Then can I export to Encore?
- Does it help to pre-render my entire project in Premiere first, THEN export to Encore?
I'd appreciate some advice.
Thanks!
EDIT: I just tried to export as a Quicktime Uncompressed video with the regular method (Export-> Movie).. and it gave me the error "Could not compile movie..." then the message "adobe premiere pro is running very low on system memory"
So I am assuming this is a memory issue? Then what should I do??
Also, I want to ask- If I put my entire project with all its files onto an external hard drive, then move them to another computer with adobe premiere pro installed which also has the same filters installed, would I be able to export this way?I am quite sure it is a memory problem... the computer exported other videos in the past just fine, but its never been used for making a film with a lot of filters and such that run down the memory, and so it gives me the memory errors.
I am not sure what is "Memtest86+"... I would like to try such a program, but in fact this is not my computer... I am using a Workstation at a University and now I have limited time to complete my project (I must figure out a solution by the end of the day on Monday)
Maybe AVI is the best for some... but I have done comparisons beforehand which found .mov to be the best... and I was even told that uncompressed quicktime doesn't lose quality at all (though in fact it seems to just a bit). So if you not completely sure which will be better, I will go with .mov.
So I will try a few things- like exporting only the "special" clips which used a lot of filters on individually as .mov, then reimporting them into the project, then trying to export the whole thing into encore... If that does not work, I will try to export fragments as.mov (because if I try to export too much at one time, it has the memory error->crash).. then create a new project, import the .mov files, and export to Encore.
I only have limited time to solve this problem.. do you all think I am taking the right steps?
Also one key question I have is about the audio.. do you recommend that I export all of the audio into one wav file, and then put that into the new project? Or should I just export the quicktime files, with their audio, into the project and keep it like that?
I appreciate the help, again -
I'm using the following code to retrieve order list is working fine but it give me an error Server was unable to process request ERROR: A server error has occurred when I trying to retrieve order total paid with same code: and the output when retrieve order total paid is [object Object]
var wsUrl = "https://mysite.worldsecuresystems.com/CatalystWebService/CatalystCRMWebservice.asmx?WSDL";
var RetrieveTotalPaidXML =
'<?xml version="1.0" encoding="utf-8"?>\
<soap12:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" \
xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap12="http://www.w3.org/2003/05/soap-envelope">\
<soap12:Body>\
<Order_RetrieveTotalPaid xmlns="http://tempuri.org/CatalystDeveloperService/CatalystCRMWebservice">\
<username>user</username>\
<password>pass</password>\
<siteid>111222</siteid>\
<orderId>112345</orderId>\
</Order_RetrieveTotalPaid>\
</soap12:Body>\
</soap12:Envelope>';
$.ajax({
type: "POST",
url: wsUrl,
Host: "mysite.worldsecuresystems.com",
contentType: "application/soap+xml; charset=utf-8",
data: RetrieveTotalPaidXML,
dataType: "xml",
success: processSuccess,
error: function(){alert("Error: Something went wrong");}
function processSuccess(ResData) {
var RetrieveTotalPaidParse = $.parseXML(ResData);
var $xmlRetrieveTotalPaidParse = $(RetrieveTotalPaidParse);
var $Order_RetrieveTotalPaidResult = $xmlRetrieveTotalPaidParse.find('Order_RetrieveTotalPaidResult');
$Order_RetrieveTotalPaidResult = $(this).find('Order_RetrieveTotalPaidResult').text();
$('#RetrieveTotalPaidResult').text(Order_RetrieveTotalPaidResult);
I think there a bug in BC CRM Web Service when trying to make a request for Order_RetrieveTotalPaid using soap need to be fixPerhaps it would be good to update the sample request as shown on the Developer reference page for this method (and, actually ALL of the SOAP samples)
The sample shows siteid (all lower case) -
"A Serious Error has Occurred", HELP
So I have a project with a Monday deadline. I'm using Adobe Premiere Pro CC 2014. Just got to picture lock with the director and I was doing some minor tweaks to the audio. I got the dreaded "A serious error has occurred", restarted permiere tried to load the recovered file, and it crashes with the same error. "No big deal" I think, and then I tried to open the original file, and it does the same thing. Once all the media is connected if I try to move the scroll bar next to my time line the error pops up.
So I'm starting to worry and freak out. I cannot lose this project file.
Tech Specs on the machine:
MacBook Pro (15-inch, Mid 2010)
2.8 GHz Intel Core i7
8 GB 1067 MHz DDR3
NVIDIA GeForce GT 330M 512 MB
Running Yosemite 10.10.1
Adobe Premiere Pro CC 2014 8.0.0 (169) BuildUpdate:
So after resetting permissions for Adobe across the board on my computer. Then uninstalling and Premiere with the adobe cleaning tool, then reinstalling the latest version via CC, the issue still persisted.
Every time I tried to zoom out of my timeline it would crash. All my media would connect though, so I knew it had to be some sort of minor bug. In the meantime since we were already at picture lock I was able to save an XML to give to the colorist, and export my audio tracks separately (vo and music) as ACC files. So at least I could tweak the mix that way.
After all that, this morning, I had an epiphany moment. PP only started crashing when I had my audio tracks expanded so I could see the waveform and set points to rubber band the volume. So I collapsed the audio tracks, and bam! I was able to zoom out without crashing. So there must be something up with a bug in the timeline code.
Is there a fast command to collapse all tracks in the timeline? Audio and Video? -
Premiere keeps shutting down saying " a serious error has occurred"
Hi, I've been using my Premiere CS6 to edit one video for several month, and there was no problem. One day i removed the current itunes library and installed the itunes library from my last macbook, since then whenever i start Premiere a message always pops out asking where's your audio file "hero"? I will then search the new itunes library for the song "hero" and select it. Once select, premiere pops out another message saying" A serious error has occurred that requires to shut down". screen shot as follow: http://i.imgur.com/qAmfzTw.png
My question is: Any advice on how to solve this problem? Does it help to re-install adobe premiere again? Or did i do something wrong while selecting the audio file? Please give me advice if anyone knows any. Thank you in advance!My best guess is that iTunes music has DRM which PP doesn't like. You need to somehow get that file out of iTunes and into a format PP can work with.
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