Toshiba Satellite C55-B5201 with Windows 8.1 64bit No USB Ports Work

I have had nothing but problems with USB ports on this laptop. I went from 3 USB ports all working fine, then 2, 1, and now none. Tried all the obvious from chipset drivers, restore points, even did a factory reset. The USB ports do not function regardless of whether I plug a mouse, printer, anything, into them. I have manually downloaded drivers, ran autodetects, and the OS acts like everything is fine. I find it hard to believe that all three ports have failed and believe it is either a windows or intel problem, but I dont know what else to try. Very frustrating since latop only 1 year old. Can anyone provide an answer to correct this problem. Thanks!  

 
Satellite C55-B5201
even did a factory reset.
That confirms no software on the hard drive is responsible.
   Locate a Service Center

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    Attachments:
    programs5.png ‏1040 KB
    programs3.png ‏193 KB

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