Touch screen stopped working. Is there anyway to force a full backup of the iPhone without typing in my passcode lock or is there anyway to force it to connect to a WiFi network so the phone can backup to iCloud??

Hello all, I could use some help with my iPhone 4, I hope this is the best place to ask!
The Problem:
I want to do a full backup of my iphone to either itunes or to icloud. Unfortunately the iphone got wet and isn’t working properly. The phone turns on and still works, but the touch screen no longer works. I have a passcode lock on the phone so iTunes will not allow me to backup it up until I type in the passcode (which I cannot physically do). WiFi had been turned off before it got wet so it won’t connect to any known WiFi networks either to backup automatically to iCloud.
What happened:
I had been travelling for 6 months and went tubing on a river with my iphone in a dry bag. Unfortunately the dry bag failed and filled with water ruining my iphone.
What I’d like to do:
It’s an old phone and I was planning on buying a new iPhone anyway. I would love to do a full backup to either iCloud or to my computer so when I get a new iPhone I don’t lose anything. I’ve already connected it to my PC and downloaded all the photos and videos off the phone so at least I haven’t lost that, but I would like to be able to recover all the text messages, WhatsApp messages and notes I had created during my 6 months of travel.
The last time it was backed up to my pc or to icloud was in April, so there are 6 months worth of very meaningful data I would love to keep to remind me of my travels!
Is there anyway to force a full backup of the iPhone without typing in my passcode lock or is there anyway to force it to connect to a WiFi network so the phone can backup to iCloud??
iTunes recognizes the phone just now and I tried upgrading the phone to iOS7 in the hopes that it would first backup and then upgrade. Unfortunately all that happened is the phone upgraded to iOS7, but it didn’t backup to iTunes. Now the phone is stuck at the iOS7 welcome screen and I can’t do anything else with it.
Any ideas or tips would be welcome!
NOTE: This is NOT a jailbroken iPhone.

If there is no other way around this, is there anyway to completely wipe the phone then??
The Apple store agreed to give me a new iPhone 4 as a warranty replacement for $150 (I travel a lot and I have a factory unlocked phone, so this is still worth it for me). But before I trade it in, I would like to make sure all my data is backed up on the device first.
When I try and restore the phone now on iTunes, it says I have to turn off Find My iPhone on the phone first before I can restore it. Now since I can't use the screen I can't really do that.
So how do I completely wipe the iPhone???
Thanks!

Similar Messages

Touch screen stopped working on iPhone 5

Hi guys,
My brother is using iPhone 5 in iOS 8.0.2 v and suddenly his phone start searching for the antenna and the touch screen stopped working (I can't even side to unlock )!! The screen will be on still the phone reset automatically and when is up it will search again for the antenna and every steps repeat all overThe screen Really got confused what had happened to phone. Even I try to reset it by holding Power bottom and Home bottom after resetting nothing has changed. Also the bottoms stopped working while the screen is on (when I'm holding the Power bottom it won't show me to side for power off )
Every time I had a problem I posted my problem here, but i got nothing from anyone, if is it for my bad English I'm sorry but I really need some help here.
What can I do!?
Thanks

First, try to reset the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again. If this does not work, set it up as new device without using the backup, in case it contains corrupt data causing this problem.
How to back up your data and set up as a new device
If still no luck, get it serviced by Apple:
Apple - Support - Service Answer Center

Why did my touch screen stop working?

Very upset my touch screen stopped working on phone new years eve. What could be wrong??

flakris,
Oh no! This is not what we like to hear. I want to make sure that we are able to get your phone back up and running. Is there any kind of physical or liquid damage to the device? Can you try to press and hold the Power and Volume Down buttons until the device powers off then release (approximately 10 seconds). Please keep us posted.
KevinR_VZW
Follow us on Twitter @VZWSupport

Why did my brand new Ipod 5g 32gb touch screen stop working?

So I got this ipod from the Genius Shop for about a month. A few days ago when IOS 7.1 came out, I updated it. However, the ipod seems to lag a little. Today, I was charging my ipod and for some reason, when I turn it on, the touch screen stop working (the ipod is in perfect condition). The home button, volume button and the on/off button all works fine except for the touch screen. I want to restore everything on my computer, but I can't get pass the lock screen (the touch screen seems to stop working). I just can't do anything on this ipod anymore beside turning it on and off. I can't even power it off because the touch screen is no longer touchable. So how can I restore everything, or do something about this ipod to work again. Can I still take this back to the Genius Shop and get another one without additonal charge?

If the reset does not work try the remaining items of:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My touch screen stopped working...on my brand new replacement iPod touch.

I recieved my replacement while on vacation in Vegas, about five days ago. My new iPod has been kept nice and safe in it's case without any bumps that could damage it. Today, May 4th, I go to school with a perfectly working iPod. On my way home, kept safe in my pocket all day, the touch screen stopped working, and restarting it didn't fix it. It's brand new, so whats wrong and how can I fix it PLEASE!

yes i have the same problem. But also other then the fact that the touch screen doesnt register it is really dark, like there is no light bulb

Yoga 13 touch screen stopped working after update KB3000850, please help!

Hi, my Yoga 13 touch screen has been working fine until yesterday. The laptop came with Windows 8, and last year I upgraded to Windows 8.1 without issue. Yesterday, I installed optional update KB3000850 from Windows Update, and immediately the touch screen stopped working. I have tried the following methods, all without success:
* Uninstall KB3000850 from Windows Update
* Use Windows Restore to restore to the point before yesterday
* Re-install Intel Chipset Driver from Lenovo official driver page
* In Device Manager, uncheck all the "allow system to turn off to save power" options for the USB input devices under Human Interface Devices then restart
* Two-button shutdown and restart
* Install Lenovo Driver Manager and let it check for new drivers
* Download Cando multi touch panel driver (Note: I could not install the driver because all I got was a .cab file which does not allow me to install)
As of now my touch screen is still not working. Computer Information page from Settings shows that there is no touch or pen device for my screen.
Can anybody help me with this? Thanks!

Very true, this has been a known problem since the first day Lenovo released the Yoga 13.
I need to send Lenovo a bill for my time spent rebooting. So far i am on my 8th reboot. In the past, around 5 reboots after winddows update would work. This time... who knows.
Of course it always happens when you have a deadline.
Please post back if you have found a better soultion than system restore.
Thanks for posting this issue. More users need to bring this to Lenovo's attention.

My iPod touch screen stopped working, how do i fix it?

My iPod(4th generation) touch screen stopped working. Okay so it was fine earlier, my home button does not work so i have been using the assistive button for months, and until earlier today it got stuck, i tried to power it off but it doesn't let me slide to power it off, and it doesn't let me press anything on the assistive menu either, and i'm currently waiting for my ipod to die but it's taking forever since it's battery lasts forever! is there any other solutions you can give me?
and i was wondering if my ipod has life insurance with apple so if something is wrong with the screen, can i take it for a new one? (my ipod is in very good conditions, not cracked or scratched, just the home button is an issue)
thanks!

Try restoring via iTunes. If necessary. try placing the iPod in recovery mode using one of these programs and then restore:
For PC
RecBoot: Easy Way to Put iPhone into Recovery Mode
If necessary:
Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
and
RecBoot tip
RecBoot may have problems on 64X windows, then try:
Tenorshare ReiBoot – Enter & Exit iPhone, iPad, iPod Recovery Mode with a Single ClickFor MAC or PC
The Firmware Umbrella - TinyUmbrella
Installs blootware on PC too

Touch Screen stops working while charging

Hi All,
I have just purcahsed a Torch 9810 and have uploaded it with latest OS 7.1. I am facing problems like :
1. The touch screen stops working while the phone is getting charged.
2. The screen gets hanged very frequently. Should we use it very calmly or is it hanging because we use it too fast. For this condition,solution i am left with is a HARD RESET. But till when this will help. Please suggest some work around.
3. When i select Loud profile,for sometime it works and after that it stops working. I try to ring it manually by going to LOUD profile sound settings and pressing the TRY IT option. I do use a cover. Does it makes any difference ? The problem goes when i do a HARD RESET. But why is this happening ? Any Other setting neds to be done ?
Please HELP or Suggest what to do !!!!!
Regards,
Ronak Gupta

This is probaly a software problem in my opinion this could probably be resolved at the genius bar in any apple store also your phone should be under warranty as it is a iphone 5 and they did not come out not so long ago so in other words go to a apple store and they might have to replace the phone. In my experience this has nothing to do with the cable but a software issue in ios did this issue happen in any earlier version of ios

Ipod nano 6th gen touch screen stopped working please help

Everything on the ipod nano 6th gen is working except the touch screen and once it goes to sleep i have to hold the sleep button and the volume down button to turn it back on. I went into the volume -, sleep, volume + menu and went through the tests and in the touch panel error check section it says i have IC error reported: 0xFFFFFFFF. Please help as i have reset and restored and update itunes etc. Do i need to send it in to apple? The touch screen was working at one stage and then i disconected from the computer while it said eject first (this is when the touch screen stopped working) and put the ipod on a different computer. The first computer was windows 7 which i used just to charge it a little and the second one im using is windows vista.

I have had the same problem and changed three Nano's. Each time the fault is diagnosed by Apple as "water damage".
If you take your Nano to one of their maintenance centres they will look into either the headphone socket or the power dock and and tell you that you have infringed the warranty by somehow getting the thing wet.
Basically is a poorly designed piece of kit whereas a simple shuffle is way more robust.
I have given up with my Nano and am now using an old model

Sony vaio SVF14N16SGS TOUCH screen stop working suddenly help me to fix this

hi alli buy sony vaio SVF14N16SGS and calibrate a touch screen i working with laptop but approximately befor 20 minute laptop touch screen stop working suddenly!!!!!!!!!!!!!i am very disapointment from sony Corporation for this bull******e bug please help me to fix iti appreciate it

Hi Jimmy_N,
Thank you for considering Sony Community!
We're sorry to hear this issue. Please follow the troubleshooting steps here to isolate the issue:
Power cycle - Remove the battery and all peripherals -> press and hold the power button for 5 seconds OR, if the battery is not removable, remove all peripherals-> look for a battery off button on the bottom of the laptop -> push the button for 5 seconds
Reinstall driver - Go to Device manager -> Human Interface Devices -> right click and select Uninstall (DO NOT DELETE). Restart the computer. The driver will be reinstalled.
Reset BIOS - While the unit is restarting, tap the F2 key repeatedly. Once in BIOS go to Exit tab -> Get Default Values -> Save the changes and Exit.
Update drivers from Sony's support website or from where you purchased the laptop.
Your Vaio SVF14N16SGS is not a U.S. model. We do not have the drivers and software that support your computer. For further assistance regarding your concern, please contact the Sony offices/Sony representative offices nearest to your place of residence in Asia Pacific region http://www.sony-asia.com/countryselector.html?hpid=countryselector:AsiaPacific. Due to proximity, they are in a better position to respond to your questions or concerns.
Hope these help.
Thanks,
Vincent
If my post answers your question, please mark it as "Accept as Solution"

HT204291 I cannot find the AirPlay icon for the life of me. I have iOS 7.0.2 on my iPad Mini. Connected to my WiFi network just fine. I swipe up to get to the control center badges and all I see is the AirDrop icon. Trying to disable mirroring on ipad for

I cannot find the AirPlay icon for the life of me. I have iOS 7.0.2 on my iPad Mini. Connected to my WiFi network just fine. I swipe up to get to the control center badges and all I see is the AirDrop icon. Trying to disable mirroring on ipad for Netflix streaming and don't know what to do. Any luck out there?

If you last used an Apple TV to mirror your device and have updated to the newest Apple TV software, go into settings and turn airplay back on. The icon should then appear on your iPad mini when you swipe up allowing you to disable it for Netflix. After updating my Apple TV software for some reason it turned airplay off.
Bob G

I have a problem with my iPad 1 st. the problem is that I unable to locate even when connected to a WiFi network and the location is activated and restore and same thing happens .. may be I need help! Thank you ...!

I have a problem with my iPad 1 st. the problem is that I unable to locate even when connected to a WiFi network and the location is activated and restore and same thing happens .. may be I need help!
Thank you ...!

Hi there beni_m,
You may find the troubleshooting steps in the articles below helpful.
iOS: Not responding or does not turn on
http://support.apple.com/kb/ts3281
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
-Griff W.

Touch Screen Stopped Working

I purchased this ENVY 15-k020us a few months ago running Windows 8.1, and the touch screen no longer responds. When I got it, the touch screen worked fine. After a couple of months, the touch screen was working sporadically, and then it stopped working all together. I found posts about similar issues in the forums but none of the solutions have worked. The touch screen is hidden in Device Manager, and I can't enable it because it says that it is not connected. I tried updating the display drivers and BIOS, but neither of those fixed the issue. I tried preforming a hard reset by removing the battery and holding the power button for 20 seconds and running HP Support Assistant, but the touch screen still will not work. I searched the computer for Tablet PC Settings and for Pen and Touch settings, but these features appear to not exist. I am not sure how to proceed from here, please advise.

Hi again Syzygist,
It is good to hear back from you!
Since following the document posted above did not resolve the issue, I recommend returning your system back to a previous restore point. This can be done by following the steps in this document on Using Microsoft System Restore (Windows 8).
Should the problem continue, I suggest performing a backup and recovery of your operating system. This can be done by following the steps in this resource on Backing Up Your Files (Windows 8), as well as Performing an HP system recovery (Windows 8). This should return your system back to factory defaults.
If the issue persists, please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
I hope this helps!
Regards
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

Nokia N8 touch Screen stop working..

first of all Thankyou for reading my post.
espicially to those who wanted to help me.
also before i post this problem i read lots of problems same as my phone problem.
main is Touch Screen wont work.
i did this.
8secs depressed the power botton. failed.
depressed volume down + camera + rare botton + power botton - failed.
i tried also to restore factory setting. but the code 00000 0000 or 12345 factory default code. wont work also.
guys if anyone knows how to fix my n8 touch screen.
and im using the mouse to navigate my phone.
please help me. the phone ages 21months.
before this problem happen. i installed an application called.
freeware LIE DETECTOR.
and after that it stop working..
any idea suggestion or fix solution is much appreciated.
im a loyal user of nokia since my phone back then is NOKIA 3210.
please help me sir/maam.
thankyou very much!

done updating.. this so called microsoft plugins configuration.
still touch screen is not working.. what should i do.. please help!
im not from EU sir.
im from philippines i bought this cellphone when i was in saudi arabia.
so that means warranty is not applicable to my location right now.
pressing power button 8secs and menu volume camera power it does reboot.
but after that still touch screen wont work.
is my phone broken?
by that application LIE DETECTOR?
that means i cant trust nokia applications at all.
i dont know what to do.

HP Pavilion touch screen sleekbook 14 - Help touch screen stopped working

Hii have hp laptop - Pavilion touchsmart sleekbook 14 b150se - the device have a touch screen - it worked for about 6 months - then it stopped suddenly working after upgrading to windows 8.1 x64 (i.e. it worked in both windows 8 and 8.1 )then it stopped for no reasonwhile i was searching for drivers in hp site - i found an intersting driver was for windows 8 ( not 8.1) -which worked perfectly in windows 8.1 !! AUO Touchscreen Firmware as in descriptionThis package provides the AUO Touchscreen Firmware Update for supported notebook models running a supported operating system. Link:http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-122590-1&cc=us&dlc=en&lc=en&os=4132&product=5395092&sw_lang= well when i installed this driver - it told me to don't touch screen and remove protective film - then it did a erase to existing firmware - then flashing a new one - i mean it's not a normal update for windows it do something in the touch firmware not in device manger after about 2 months - suddenly i wasn't able to move the screeen - it was moveing toward the upper left corner and the touch icon that appear when i touch the screen was there too without touching the screen !!
i did standby worked again for 2 min and then did the same upper left corner icon again - it did that a lot untill i did hard shutdown ( pressed power button for 5 sec cause the device stucked ) then the touch is dead i try to install the same firmware again - but it just open and close too fast - i got the files from the temp folder and when i see log it tell that when it check the firmware version it find it the same as installed so it skip installition
also when i go to system info - it tell me ( Full Windows Touch Support With 10 Touch points )i also see the driver under Human interface devices in device manger - when i disable it the Full wndows touch support line i system info dissapear so i know that it's driver and the device is connected also when i calibrate screen and touch it nothing occur i hope if someone help mesorry for detailed and long info but to get full info about the prob

Hi Slimon, I got the same issue as your prob that after the AUO firmware installed, then I ran over the internet to look for a solution. I tried tons of them but finally your way helps. Thank you! If the touchscreen of your laptop has been not working yet, you'd better try to erase the current one in the system, then re-install the firmware one more time. However, sorry I dont know how to erase it. You can probably create a new topic to post your question on this hp support forum and wish an upcoming answer helps. Good luck! Ray

Touch screen stopped working. Is there anyway to force a full backup of the iPhone without typing in my passcode lock or is there anyway to force it to connect to a WiFi network so the phone can backup to iCloud??

Similar Messages

Maybe you are looking for