Touchpad cannot connect to PC after booting to USB mode using power and volume-up buttons

My Touchpad can connect via USB to PC while Web-OS is running OK, but when I reboot the Touchpad into USB mode the PC recognises it as a "Palm" device but cannot load drivers and thereofre it does not appear in "My Computer".
Post relates to: HP TouchPad (WiFi)
This question was solved.
View Solution.

Are you trying to run the webOS doctor?. Is this the first time, or has it worked before?
Here's my standard help file for doctoring a touchpad:
How to Doctor an HP TouchPad (reflash the ROM)
On your Touchpad be sure to have:
USB cable.
The battery is charged to at least 30%.
Computer:
Windows 7, Windows XP, Windows Vista
Available USB port (not a hub or secondary port).
Java 1.5 or later is installed. If you are not sure about what version of Java you have, or even if Java is installed, go to www.java.com and click the Do I have Java? link to install the latest version of Java.
210MB of storage space.
Internet connection.
Miscellaneous Info:
The update process will take approximately 15 minutes.
During this process, your device will not be available for use.
Downloading webOS Doctor
Download webOS Doctor on your desktop computer. If you have a webOS profile, get it from http://ws.hpwebos.com/webosdoctor/sorry.htm
If not, check the webOS Internals page: http://www.webos-internals.org/wiki/Webos_Doctor_Versions
Get your TouchPad ready to update
Hold the Power Button for several seconds until a menu appears.
Tap Shut Down to completely power down your device.
Running webOS Doctor
Double-click the file that was downloaded to run webOS Doctor.
Follow the on screen directions up until you are asked to connect your device.
Select the language you selected on your device, and click Next.
Confirm your language choice.
Click Accept to accept the terms of use.
Click Next. webOS Doctor checks your system. BE PATIENT! I've seen this part take a few minutes to complete.
After webOS Doctor finishes checking your system, you will be asked to connect your device.
Connecting your device and finishing the webOS Doctor update
Connect your device to your computer using the USB cable. You must connect your device directly to your computer, not through a USB hub or other intermediate device.
Now the tricky part. Hold the Volume Up button on the device and insert the USB cable. After the large USB symbol appears on screen, let go of the Volume Up button. If you see the HP logo instead of the large USB symbol, you may have let go of the Volume Up button prematurely. If this occurred , wait until your device boots up, shut down your device and then repeat step 2.
Windows will find your device and may offer to install two different drivers.
When asked to install drivers of OMAP, select No, not at this time.
When asked to install drivers for Palm Novacom (bootie), select Yes and let the drivers install. This may take a while. Once the drivers have been installed, the Next button will become available in webOS Doctor.
Click Next.
Do not disconnect your device from the computer during the update process.
When the Reset Complete screen appears, click Done.
Wait a few minutes for your device to reset.
You're done!
WyreNut
I am a Volunteer here, not employed by HP.
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    17  libSystem.B.dylib                       0x0000000101cbe2d1 _dispatch_worker_thread2 + 239
    18  libSystem.B.dylib                       0x0000000101cbdc08 _pthread_wqthread + 353
    19  libSystem.B.dylib                       0x0000000101cbdaa5 start_wqthread + 13
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    0   libSystem.B.dylib                       0x0000000101ca3d7a mach_msg_trap + 10
    1   libSystem.B.dylib                       0x0000000101ca43ed mach_msg + 59
    2   com.apple.CoreFoundation                0x000000010200f902 __CFRunLoopRun + 1698
    3   com.apple.CoreFoundation                0x000000010200ed8f CFRunLoopRunSpecific + 575
    4   com.apple.Foundation                    0x00000001022a1b74 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 270
    5   com.apple.Foundation                    0x00000001022a1a53 -[NSRunLoop(NSRunLoop) run] + 77
    6   com.apple.MessageFramework              0x0000000100ef03a5 -[RSSInterchange _runManager] + 1445
    7   com.apple.Foundation                    0x0000000102267114 __NSThread__main__ + 1429
    8   libSystem.B.dylib                       0x0000000101cdcfd6 _pthread_start + 331
    9   libSystem.B.dylib                       0x0000000101cdce89 thread_start + 13
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    0   libSystem.B.dylib                       0x0000000101cbda2a __workq_kernreturn + 10
    1   libSystem.B.dylib                       0x0000000101cbde3c _pthread_wqthread + 917
    2   libSystem.B.dylib                       0x0000000101cbdaa5 start_wqthread + 13
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      r12: 0x0000000000000000  r13: 0x0000000000000000  r14: 0x0000000000000000  r15: 0x0000000000000000
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           0x100b55000 -        0x100b70fff  com.apple.datadetectors 2.1 (102.2) <69DC4391-62F4-9168-A9EF-8EA36F49D77A> /System/Library/PrivateFrameworks/DataDetectors.framework/Versions/A/DataDetect ors
           0x100b84000 -        0x100be4ff7  com.apple.ExchangeWebServices 1.3 (61) <7DB2989C-1362-8688-C73E-8405734A6566> /System/Library/PrivateFrameworks/ExchangeWebServices.framework/Versions/A/Exch angeWebServices
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           0x1083e6000 -        0x1083f2fff  libbz2.1.0.dylib 1.0.5 (compatibility 1.0.0) <9AB864FA-9197-5D48-A0EC-EC8330D475FC> /usr/lib/libbz2.1.0.dylib
           0x1083f7000 -        0x1083f9fef  com.apple.ExceptionHandling 1.5 (10) <F2867B93-A56A-974F-9556-266BCE394057> /System/Library/Frameworks/ExceptionHandling.framework/Versions/A/ExceptionHand ling
           0x1083fe000 -        0x108455fff  com.apple.Symbolication 1.1 (67) <73B6FC15-9E05-69E2-2955-14F82F9BC337> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
           0x108488000 -        0x10848dff7  com.apple.CommonPanels 1.2.4 (91) <4D84803B-BD06-D80E-15AE-EFBE43F93605> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
           0x108495000 -        0x108498fff  com.apple.help 1.3.2 (41.1) <BD1B0A22-1CB8-263E-FF85-5BBFDE3660B9> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
           0x10849e000 -        0x1084b5fff  com.apple.ImageCapture 6.1 (6.1) <79AB2131-2A6C-F351-38A9-ED58B25534FD> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
           0x1084cf000 -        0x1084eaff7  com.apple.openscripting 1.3.1 (???) <9D50701D-54AC-405B-CC65-026FCB28258B> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
           0x1084fb000 -        0x1084fdfff  com.apple.print.framework.Print 6.1 (237.1) <CA8564FB-B366-7413-B12E-9892DA3C6157> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
           0x108502000 -        0x108505ff7  com.apple.securityhi 4.0 (36638) <AEF55AF1-54D3-DB8D-27A7-E16192E0045A> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
           0x10850a000 -        0x108548fef  com.apple.DebugSymbols 1.1 (70) <C3D11461-E118-09DB-D9D7-8972B3FD160F> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
           0x108560000 -        0x1085d2fef  com.apple.CoreSymbolication 2.0 (23) <06F8561E-4B36-7BF6-31BA-64091B3D8058> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
           0x108615000 -        0x10861cff7  com.apple.KerberosHelper 2.1 (1.0) <8BCCEA2D-7CE7-1B3E-F371-AB8485A1588F> /System/Library/PrivateFrameworks/KerberosHelper.framework/Versions/A/KerberosH elper
           0x108623000 -        0x108630ff7  com.apple.AppleFSCompression 24.4 (1.0) <56B27685-B6A7-7FD7-85F3-402C4E0C988E> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
           0x108638000 -        0x108641ff7  com.apple.aps.framework 1.2 (1.2) <2E09D42F-2021-C995-44D0-B80AAAAA99E5> /System/Library/PrivateFrameworks/ApplePushService.framework/Versions/A/ApplePu shService
           0x10864a000 -        0x1086acfe7  com.apple.datadetectorscore 2.0 (80.7) <34592AFF-B1B8-2277-B013-70193E4E1691> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
           0x1086e0000 -        0x108a03fe7  com.apple.JavaScriptCore 6534.59 (6534.59.6) <029D160C-5D86-C281-5071-66CA09D1A95F> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
           0x108a92000 -        0x109afcfff  com.apple.WebCore 6534.59 (6534.59.6) <24B753DC-1FD4-FFCC-5F66-44799244A125> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
           0x10a239000 -        0x10a473fef  com.apple.imageKit 2.0.3 (1.0) <9EA216AF-82D6-201C-78E5-D027D85B51D6> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
           0x10a5c3000 -        0x10a60afff  com.apple.QuickLookFramework 2.3 (327.7) <A8169A96-FAE6-26B2-A9A9-C78BA5787146> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
           0x10a635000 -        0x10a676fef  com.apple.CoreMedia 0.484.60 (484.60) <6B73A514-C4D5-8DC7-982C-4E4F0231ED77> /System/Library/PrivateFrameworks/CoreMedia.framework/Versions/A/CoreMedia
           0x10a693000 -        0x10a7bbff7  com.apple.MediaToolbox 0.484.60 (484.60) <F921A5E6-E260-03B4-1458-E5814FA1924D> /System/Library/PrivateFrameworks/MediaToolbox.framework/Versions/A/MediaToolbo x
           0x10a82e000 -        0x10ad34ff7  com.apple.VideoToolbox 0.484.60 (484.60) <F55EF548-56E4-A6DF-F3C9-6BA4CFF5D629> /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbo x
           0x10adfc000 -        0x10ae41fff  com.apple.CoreMediaIOServices 140.0 (1496) <D93293EB-0B84-E97D-E78C-9FE8D48AF58E> /System/Library/PrivateFrameworks/CoreMediaIOServices.framework/Versions/A/Core MediaIOServices
           0x10ae64000 -        0x10aed5ff7  com.apple.AppleVAFramework 4.10.27 (4.10.27) <6CDBA3F5-6C7C-A069-4716-2B6C3AD5001F> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
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           0x10b8dd000 -        0x10b920fef  libtidy.A.dylib ??? (???) <2F4273D3-418B-668C-F488-7E659D3A8C23> /usr/lib/libtidy.A.dylib
           0x10b931000 -        0x10b95aff7  com.apple.speech.LatentSemanticMappingFramework 2.7.2 (2.7.2) <778F7753-F0DD-5B89-0908-B2EC9B66B30A> /System/Library/Frameworks/LatentSemanticMapping.framework/Versions/A/LatentSem anticMapping
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           0x10bfe4000 -        0x10bfe8ff7  libCGXType.A.dylib 545.0.0 (compatibility 64.0.0) <DB710299-B4D9-3714-66F7-5D2964DE585B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
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           0x10cefb000 -        0x10cf39fe7  libFontRegistry.dylib ??? (???) <395D7C0D-36B5-B353-0DC8-51ABC0B1C030> /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Resources/libFontRegistry.dylib
           0x10cf58000 -        0x10cf8bff7  libTrueTypeScaler.dylib ??? (???) <B7BA8104-FA18-39A2-56E1-922EE7A660AC> /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Resources/libTrueTypeScaler.dylib
           0x10cf97000 -        0x10cfdaff7  libRIP.A.dylib 545.0.0 (compatibility 64.0.0) <5FF3D7FD-84D8-C5FA-D640-90BB82EC651D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
           0x121306000 -        0x12174dfef  com.apple.RawCamera.bundle 3.7.1 (570) <5AFA87CA-DC3D-F84E-7EA1-6EABA8807766> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
        0x7fff5fc00000 -     0x7fff5fc3be0f  dyld 132.1 (???) <29DECB19-0193-2575-D838-CF743F0400B2> /usr/lib/dyld
        0x7fffffe00000 -     0x7fffffe01fff  libSystem.B.dylib ??? (???) <9AB4F1D1-89DC-0E8A-DC8E-A4FE4D69DB69> /usr/lib/libSystem.B.dylib

    I don't see how you could install incompatible apps because you cannot apps that are not compatible. You restored already and sometimes just rebooting the iPad helps with what you were experiencing. I don't if it will do any good now, but you might as well give it a try.
    Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    If you downloaded the latest version of iTunes, perhaps the download or installation of the software was corrupt. You could try deleting iTunes and reinstall it. What OS are you - Windows or Mac OS X?
    I don't think that this will work, but try it anyway... Try downloading another app - any free app will be fine.

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