Touchscreen Issue envy15 j040tx

I have envy15 j040tx. After purchase i updated some directx files but after performing that i experienced some ghost touches on touchscreen and now it does not happen. But the problem which remains is that 1 inch strip from left corner does not work properly. If anybody can provide me with some help, ill be very grateful.

Hi Shayan7,
Thank you for visiting the HP Support Forums and Welcome. I have read your thread on your HP ENVY TouchSmart 15-j040tx Notebook and an update that has cause issues. Here is a link to perform a system restore. You can restore it to a previous point when it was working correctly.
Hope this helps.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

Similar Messages

Touchscreen issue since IOS 5.1

Is anyone else having problems with the touchscreen since installing IOS 5.1? It seems like the calibration is off.
I am also unable to install apps. Ive tried restoring and soft resets but nothing seems to work.
Am I the only one? or does anyone know how to fix this?
Thanks

Sorry -- no fixes for you but I, too, am experiencing this problem with my iPod Touch 4th gen. I even did a restore and reinstall from iTunes to see if there had been in installation issue (I had an installation issue over wi-fi where the Apple logo appeared with an empty progress bar for most of an hour). After a couple of re-boots it finally kicked in but with the touchscreen issue. The restore didn't resolve anything. Kinda got a gut feel like the updates for the Ipad 3 screen resolution is what is causing the problem on the small screen of the iPhone/iPod. My iPad 1 isn't having any issues. I don't know if my wife's iPod is problematic or not. Both her iPad 1 and iPod 4 were updated last weekend but haven't heard any reports.

Taken Aback- touchscreen issue

I have enjoyed and supported this company's products and services for some time. So, today when I inquired with tech support about my touchscreen issue (non working band of the screen ..the 456 area on the dialpad)...I was taken aback at the very least that I should send my phone in for repair and then PAY for a loaner. hmmm..I just paid 700 for a phone that is now handicapped two months later by what seems to be a common issue, accourding to the forums, and I should fork over some more $$$? Principle alone may make me dust off my Blackberry.

carsten.s wrote:
these kind of comments are just besides the point. there is a degree of company loyalty that is ok, but this is a clear shortcoming of Apple's understanding of the mobile market. I am a huge Apple fan (have had Macs for more than 20 years, I had a Newton, and now the iPhone), but I have also had about 30 mobile phones over the last 15 or so years. And I have to say that I have never had a phone before that broke, that needed repair. Or that broke just by falling down (that is what happened to my iphone, one fall out of 1.5 feet and the screen is cracked). What Apple has to understand is that the mobile phone market is not the computer market. Phones have to work and have to survive some everyday punishments, otherwise they are just nice looking but otherwise useless devices. Just take a look at Palms and Blackberrys, the thing about them is that they work, just like Nokias and in the past Ericsson's.
Your post sounds more like marketing text than real person text.

Very Strange Touchscreen Issue

I recieved and activated my new 8GB iPhone about two days ago and it worked great up until just a few hours ago. I am experiencing the known issue of the bottom 1/2 inch or so of the touchscreen not responding to my touch, which in turn is affecting a lot of main elements of the phone such as SMS, e-mail, iPod, etc. Among that issue, I also encountered a very strange occurrence whilst I was testing the 'dead zone' on my iPhone: Certain sections of the dead zone work if I hover my finger about 2 -3 centimeters from the screen. It is a very strange thing but true, lol. I can even capture video footage of this if it's necessary.
Since I bought my iPhone from an AT&T store, should I return it to them for a new one on the spot or should I do it through Apple? I hope it doesn't come down to the latter since I do not live anywhere near an Apple Store (New Orleans, LA) and I just switched from T-Mobile to AT&T so I'd really hate to purchase a cheap temporary phone while my iPhone is being replaced/fixed.
Edit: Have a Merry Christmas, everyone!
Message was edited by: Fiyerstorm

I just talked to Apple Support and they are going to repair it for me, it's just I need to wait til Friday since I am broke from Christmas! Once I get paid, then I can dish out the 30 dollars to get a rental iPhone to hold me over. The restore temporarily fixed the touchscreen issue since it happened again hours later.
Also, nobody I know who would have a spare AT&T phone doesn't come to mind so I can't just borrow a phone and start the repair process now, but the wait isn't too bad. At least they do not limit the iPhone rental to just physical Apple Store customers!
Thanks for the help, folks. :V

Z10 Touchscreen Issues - Possible Solution?

A few months back my Z10 touchscreen became unresponsive. I could not find a solution, so I purchased a new Z10. Recenty I dropped the new Z10 in water...so, still in posession of the old unresponsive Z10, I decided to give it another try. I put my sim card in, and the new battery that came with the new phone. VOILA! Works like a charm. Try replacing your battery. i wish I had known this months ago, could have saved myself spending $200 on a new phone upgrade.

I'm happy for your positive outcome but I would argue that the battery was not the culprit. Sure, it appears that it was but exchanging batteries to correct a touchscreen issue is not something we would have suggested; I'm sure this is just coincidence.
Whatever the situation, you now have a Z10 in perfect working order. Thank you for sharing your experience with us.
- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.

Za touchscreen issues

I recently bought a Z1 and i found an annoying touchscreen issue that might be a software bug.
If i put my Phone on a flat surface the touchscreen does not respond wel. It detects taps that are not there. Unlocking Phone with strong pattern lock is almost impossible.

Test your phone
https://play.google.com/store/apps/details?id=com.sonymobile.androidapp.functiontester
"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

IPad Touchscreen Issues

I recently sent my new 16GB wifi iPad to Apple due to some touchscreen issues I was having. Upon receiving the iPad, Apple did testing on it and concluded that they could not reproduce the issue. The problem was that there was a ½" portion of the touchscreen not responding to touch. I got back my original iPad unaltered and immediately set it up as a new iPad on my computer and tested it using the Adobe Ideas app to ensure the touchscreen was working properly. The same issue is occurring as was before sending it in. It was recommended that I make a youtube video of the issue and post it on this board to get help in fixing the problem.
Here's the video -> http://www.youtube.com/watch?v=s_U-3kBIJ90

Just take it to the Apple store genius bar. The video / demo you showed should be more than enough to have it addressed on the spot.

TouchSmart 310 1020 touchscreen issues

My TouchSmart 310 1020 has touchscreen issues. Only part of the screen will work, the rest of the screen doesn't recognize touch commands. Specifically, the only part of the screen that will work for touch is the bottom left quarter, the rest of the screen doesn't work. I tried to clean it, I also ran the calibration utility to no avail. With the calibration utility, when the target would move out of the useable area I was unable to touch the targets. I also reset the calibration settings to no avail.
Do touchscreens partially stop working? Should I replace the screen or is there a simpler solition?

I have an HP TouchSmart 320-1030 that I upgraded from Windows 7 to Windows 8. I have had similar issues at various times.
1. Believe it or not, some of the calibration issues I experienced in the past were actually caused by Microsoft's calibration tool! Undoing the calibration helped. To do that:
Move the mouse pointer to the lower left corner of the screen, right-click, and select Control Panel from the menu.
Click Hardware and Sound.
Click Tablet PC Settings.
On the Display tab of Tablet PC Settings, click Reset (if the Reset button is grayed-out, that means there is no data to undo.)
When prompted, click Yes to allow Microsoft's Digitizer Calibration Tool to make changes to your computer.
2. To get my touch screen to work after upgrading to Windows 8, I had to disable my graphics card.
You will find the instructions on how to do that in this HP support document (the fourth set of instructions under Touch screen doesn't work after upgrading to Windows 8):
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c03488148#N690
I hope this helps.
~Lil.Liebe
Clicking the white KUDOS THUMBS UP on the right is a way to say thanks!
Click Accept as Solution on a reply that solves your issue to help others in search of answers.

Touchscreen issue 14 b124us

Hello,
My touchscreen is not working, and I ran UEFI test, but when I run the component test, I cannot see touchscreen option..
On the tutorial it says to run the touchscreen test, but for me, after mouse the next option in optical drive..
What can be wrong?
Thanks,
Abhi

HI @abhi272741,
Welcome to the HP Forums!
It is a terrific place to find answers and information!
For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide Learn How to Post and More
I grasp that you have lost your touch screen functionality.
Has there been any recent changes to your system?
Here is a link to HP All-in-One PCs - Troubleshooting touch screen issues in Windows 8.
If a recovery is necessary, during the process is an option to backup your personal files to prevent data loss. If you have not yet done one now is a good time.
P PCs - Restoring Files that were Backed Up Using HP Recovery Manager (Windows 8)
Please click the thumbs up (Kudos) button below to say thanks for my responding.
Good Luck!
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Touchscreen Issue

Its been 3 weeks since I bought my xperia z2. Did not have any issues with it until recently. While typing face up, there are certain sections on the keyboard that would repeat the letter that I just typed again. At first I thought I was just typing fast but after testing it slowly it still did the same thing.This only happens for the letters situated near the middle. Then I tried dragging around some of my apps and noticed that the apps near the middle can not be dragged around. Apps at the top and bottom can move around freely until it reaches that certain section near the middle where it just releaes the dragged apps.
Is anyone else having this issue?

Try running the diagnostic menu and testing the touch screen input from there. That will show any hardware issues with the touchscreen. Seems like a problem with the screen itself.

Lenovo Thinkpad Twist touchscreen issue

Does anybody have any expirience with setting up the touchscreen on the thinkpad twist? I assume that I am having a kernel moduel issue because it does not show up in xinput (it did however show up in ubuntu as atmel maxtouch digitizer, and works without any issues). Any help would be gcreatly appreciated

Hi Lem0nade,
Thanks for your reply. I've tried calibrating the device and setting the full windows touch support, as well as resetting the device to factory defaults and updating the drivers but the problem is still present.
I've inserted a file showing an example of the troubleshooting approach in case it's useful. Starting a Metro paint application and then drawing vertical lines across the screen there's a line that just doesn't register the touch at all. If I use the touchpad to draw in that area it works ok, also this behaviour is consistent across multiple applications and is the same after I reset the device, makeing me fairly sure it's a hardware issue with the touchscreen.
At the moment I've got my Twist being picked up as an RMA by the site I bought it from but I thought this informaiton could be useful for other people seeing problems with their touchscreens.
Thinkpad twist N3C29UK

D2G Gingerbread Update - Touchscreen Issue

Hi all. Ever since the 4.3.3 update, there is a portion of my touchscreen about 1/4" wide that won't respond. With the phone upright it's on the right side, with the keyboard extended it's at the top.
It's driving me nuts, because I can't tap icons that appear there. When driving I can't use the notification menu because I can't pull it down. And I can't properly fill out webforms or navigate.
I've done the factory reset. No difference.
Does anyone have any info on what might be causing this?

Same issue here the right side of my touchscreen is out of comission also. I went to verizon and my options were to buy a used phone,buy a new device at full price because I am not available for upgrade till October. Oh yeah my third option was use my old phone if i still had it. It seems to me that this is more than just individual user issues. It is pretty sad that there seems to be no one that actually is listening to these complaints. Where the hell has customer service gone in this country was that outsourced as well? Is there a way to take that ** "upgrade" off of my phone it was working fine before. Maybe I will "Netflix" Verizon as well when my contract is up. I never had any problems with them prior to this. I will file a complaint with them and see where that gets me. I was even willing to sign a new contract and was told i couldn't do that either. I have looked on the internet about this issue as well and it seems as if there are WAY MORE folks having the same EXACT problems with their Droid2 as well.

Sony Table S touchscreen issue

The lower buttons in my tablet ( back, home, recent apps, remote control) get automatically clicked or touch.
http://www.youtube.com/watch?v=qBtOAIHuExo
this video shows my problem exactly.
What should I do?
My tablet is running on Android OS 4.0.3

is tablet getting warm in that corner because touches are reconised by heat, so asume something is overheating and getting through in the corner.
Believe their is a way to calibrate touchscreen tough in android 4.0.4 and up so that might fix it.
its also posible that just had freezes before and android os restarts and the touchpad driver did't reload correctly causing this try turn tablet completly off and back on again so it reboots see if this issue occur afterwards if it disapears after reboot.
if it does disapear after reboot post in the thread peterT posted, if you happen to have freezing issues with this tablet like sleep or death or mini apps vanishing or camera functionality that stops working sometimes sudenly etc then also post about it in thread peterT posted.
its likely that sony has stabbed them self in the foot releasing ics update for tablet s1 being forced to roll out jelly bean to fix these issues.

Xperia Z1 touchscreen issue

Hello,
I am one of the unlucky owners of a Z1 which has a problem with the touchscreen. The issue is known. People report that the screen registers an input, then shortly losses the input and then regains it, making web browsing difficult as anything you scroll by could be clicked by accident. If I use the phone for a prolonged period of time (usually 20 minutes), the screen will register my input at completely different places to where my finger actually is! This makes normal use almost impossible since you have no control as to where it will register your input. I updated the Z1 to Lollipop, but the problem is even worst.
What can I do?
Regards,
Pietro Buccolieri.

I can't say I have or have had this issue with my Z1 so have no feasible answer for you sorry
For a successful technology, reality must take precedence over public relations, for Nature cannot be fooled. Richard P. Feynman

A TOUCHSCREEN ISSUE WITH C7-00

I purchased my C7-00 about a month ago and I find it very good except that sometimes the touchscreen behaves strangely. When the phone/screen is held in portrait mode, the lower part of the screen (options, ... , call buttons at the bottom of screen) do not work, but the remaining upper part responds to finger touch. When the phone is held in landscape mode, things appear fine. Restart does not solve the problem. However, the problem automatically goes off after a while - sometimes within a few minutes and sometimes it takes hours. Can anyone enlighten me on this issue - how to solve this problem?

I haven't noticed such an issue. Is your phone run on by the latest firmware? http://europe.nokia.com/support/download-software/device-software-update/can-i-update
If you want to thank someone, just click on the blue star at the bottom of their post

Touchscreen Issue envy15 j040tx

Similar Messages

Maybe you are looking for