Trade in issues (5th time trying to get a response)

Is anyone going to call me about the $180 I am being shorted via my trade in?5 different communications have gone unanswered.It is extremely apparent that I am not the only person being ripped off.Even though Verizon uses a third party,they should still stand behind their name. I have proof of a working phone, and now am being told it doesn't work.  Something isn't adding up. Send me back my phone if you won't pay up

This is a peer-to-peer forum, not Customer Service.  So we can't do anything about your trade-in.  Verizon reps occasionally pop into threads and respond, but they seem to only respond to posts marked as a question, and yours isn't.
And I hate to continue to be the bearer of not-so-good news, but there's quite a few threads/posts on this forum with the same issue as yours.

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    Swat is a nice web interface too

  • HT5035 I had a balance of $5.30 on my account. It disappeared when I added a $25 gift card. I have tried to get this issue resolved thru email. I need a call back. Where do I look to get a call back number for this issue

    I have already contacted apple thru email, twice. I don't see that they have an option for a call back for a missing iTunes balance, I did however see where I could get a call back(and did) for not being able to sign in on another device to make a purchase. This problem was resolved quickly for this device. I told this rep about the unresolved problem of the missing iTunes balance and he said he could transfer me but the wait times are very long. In my 2 email correspondences on this missing balance issue both times I was told to check my balance history- which does not resolve the issue that I am having to go thru a huge hassle to get my missing balance back prior to my card purchase. I had a balance of $5.86 show on my ipad2 and on my Mac book pro prior to applying the $25 gift card. Then the balance showed only $25 after apply my gift card, now here's what's weird: aprox. A week and a half later I sign in on my iPod touch and shows a balance of $5.30!, but when it has me resign into iTunes that balance disappeared, and the $25 gift card balance shows up. I made NO PURCHASES to use the $5.86/ or $5.30- so I want my money to equal $30.30/ or $30.86 as it should, and I want to not go thru so much to take care of it. To just hope Apple would have a call back option for this type of issue. I won't be buying iTunes gift cards or purchasing thru iTunes if my balance disappears when I do so.

    When you tried to contact Support with the card's images how were you trying to do it, on your phone or a browser on your computer ? And have you tried a different browser to see if you get the same error message ?
    As well as images of the card they might also want an image of its receipt.
    And to contact Support you were using : http://www.apple.com/support/itunes/contact/ , and clicked on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes ?

  • Trying to install itunes on win 8.1.  keep getting error apple application support not found.  asks me to uninstall and install itunes.  i tried several times and keep getting same error.

    trying to install itunes on win 8.1.  keep getting error apple application support not found.  asks me to uninstall and install itunes.  i tried several times and keep getting same error.

    With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
    Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
    http://www.apple.com/itunes/download/
    Download and install the free trial version of WinRAR suitable for your PC (there's a 32-bit Windows version and a 64-bit Windows version):
    http://www.rarlab.com/download.htm
    Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
    Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
    Does it install properly for you? If so, see if iTunes will launch without the error now.
    If instead you get an error message during the install, let us know what it says. (Precise text, please.)

  • My iPhone 3GS 16gb, is stuck in restore mode, downloaded and tried to do a restore multiple times. Keep getting an error The iPhone "iPhone" could not be restored. Unknown error occured (-1). Cannot get it out of restore mode, keeps rebooting!

    My iPhone 3GS 16gb, is stuck in restore mode, downloaded and tried to do a restore multiple times. Keep getting an error The iPhone "iPhone" could not be restored. Unknown error occured (-1). Cannot get it out of restore mode, keeps rebooting!
    I have tried to hold the "home" and "power" button to reboot
    I have tried powering it off
    I have tried, to unplug the cable, hold the "home" button and then plug it in.
    Can't check the SN or warranty, cause it is stuck in restore mode.
    Is the hard drive gone? Should there be something replaced.

    http://support.apple.com/kb/TS3694#error1
    Error 1 or -1
    This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.
    Usually this is caused by your antivirus or firewall blocking iTunes access to the Internet. It can also occur if the phone is jailbroken or if the computer you are using was ever used to jailbreak an iDevice.

  • I can't migrate from a time machine Back up. I select my TC and it says "some backups can't be opened." My HD failed and I'm Trying to get everything back... Can anyone make a suggestion?

    I can't migrate from a time machine Back up. I select my TC and it says "some backups can't be opened. Make sure that all of your network devices are connected and turned on. It appears that some backups are already in use. If you don't see the backup you need, make sure it is not currently mounted by another machine and try again."
    My HD failed and i installed a new one... I'm Trying to get everything back... Can anyone make a suggestion?

    Read the section E about restore issues.
    http://pondini.org/TM/Troubleshooting.html
    But you should be able to mount the sparsebundle and backup the major items if they are not damaged. You might also do a disk verify to see if the corruption can be repaired.
    Have a look here also for restore of selected items.
    http://pondini.org/TM/FAQ.html

  • HT5622 When trying to sign in to Face Time, I continually get Face Time Activation "Could not sign in.  Please check your network connection and try again"  I have reset my Apple ID and my Password and I am successfully logging into Safari.  What am I doi

    When trying to sign in to Face Time, I continually get "Face time Activation"  "Could not sign in.  Please check your network connection and try again".  I am able to access the internet via Safari, so my network connection seems to be working.  What am I doing wrong, and how can I access Face Time?

    Hey sklingen,
    Thanks for the question. I understand you are experiencing issues signing into FAceTime. The following article may help to resolve your issue:
    iOS: Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268
    You may also want to reset your network settings:
    Settings > General > Reset > Reset Network Settings.
    Note: this will delete any network related settings (saved Wi-Fi passwords, etc), it will not erase any content from your device.
    Thanks,
    Matt M.

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