Traded in my iPhone for a different brand of phone. I had no idea that I had to sign out of iMessage before doing this. Now, my old phone is gone and my new phone cannot receive texts from people who have iphones and had me as a contact before. They try t

Traded in my iPhone for a different brand of phone. I had no idea that I had to sign out of iMessage before doing this. Now, my old phone is gone and my new phone cannot receive texts from people who have iphones and had me as a contact before. They try to send an iMessage and I have no way to receive an iMessgae now. On some server somwhere my AppleID still tells people they should send me iMessages. What is the solution to this issue? Deleting my AppleID would work to solve this issue, but I cannot ever delete the ID? What can Apple do for this?

If you did not erase your apps and data before getting rid of your old phone, try using Find My Phone and erasing everything remotely. See if this works.

Similar Messages

  • HT3529 i am not receiving texts from people who have an iphone but might not be sending as an imessage?

    I seem to receive text msgs from people who don't have an iPhone but contacts that do, i don't always receive their msgs.

    If you did not erase your apps and data before getting rid of your old phone, try using Find My Phone and erasing everything remotely. See if this works.

  • Have changed from I phone too samsung galaxy 4 but cannot receive texts from people with I phones can u help please

    Hi can you tell me why I can not receive text messages from a I phone too my samsung galaxy s4 having had a I phone before

    Agreed.  Should not be an issue if they use text messages.   iMessage will NOT work to a non Apple device.
    I have the GS3 and a house full of Apple products.   I really love the phone and am hoping to get the Note 3 in a few months.
    Have you added 'SmoothSync for Cloud' to your accounts in the settings?   This allows mail, calendar and contacts to sync between your Apple and Galaxy.
    you should also add DropBox
    You might look at Swiftkey as your keyboard as it is much better than the stock keyboard.
    I also paid for Enpass, which is an encrypted password storage.   It syncs back and forth with dropbox. 

  • Is there a way to change the settings on my iPhone so I cannot receive calls from people who are not in my contacts?

    Okay so I barely use the calling/phone app (the one that comes on it) on my iPhone but most of the calls I get are from random people who I do not know who have the wrong number asking for the same people! I block them all I can but they're not always the same number there's different numbers all the time it's extremely annoying and driving me crazy, the one person left a voice mail again asking for the same person so I called them back and they denied they ever called I kept telling them I got a voicemail from that number and they kept saying no one called from that number. I literally cannot take this anymore. I remember seeing somewhere when I was setting up my phone where I can set it so people cannot call you if they're not in your contacts list. Is there a way to do that? If there is could you please let me know and how to do so? I seriously really need this please. I have an iPhone 4s that's on ios 7.1.2 if that helps any. Thanks so much.

    hi, this thread already deals with the issue:
    How can I prevent getting calls from number that are not in my address book?

  • HT204053 i have 2 phones on my apple id account since setting up i cloud yesterday all text messages i send or receive to other people who have iphones are showing on both phones

    I have 2phones on my apple id account. since setting up ios6 yesterday and icloud i have discovered that if i send or receive messages to other iphones those messages appear on both phones. how can i alter this

    This is the intent of having multiple devices connected to the same icloud account - they are all kept in sync.  If you don't want certain features kept in sync, then turn off the services on one device (Settings>icloud), but there is no option of that for messages.

  • Cannot receive text from specific person....

    I can receive texts from my husbands iPhone 4S, but he cannot receive texts from me using an iPhone 4S.... I have already done a "hard reboot" and it still doesn't work. Any suggestions to help me out?

    Are the messages green (SMS) or blue (iMessage)?  If SMS, probably a carrier problem.  If iMessage, probably an iMessage configuration problem on his account, be sure you are addressing the message to the iMessage phone number or email address configured in the settings on his device.

  • HT4528 I had an iphone 4. I traded it in for a samsung galaxy note 3. Since swapping phones, I cannot receive text from any iphone. What can I do to fix the problem.

    I had an iphone 4. I traded it in for a samsung galaxy note 3. Since swapping phones, I cannot receive text from any iphone. What can I do to fix the problem.

    Contact Apple support to deactivate iMessage. https://www.apple.com/support/appleid/contact/

  • Got the galaxy s5 and cant receive texts from people using iphone 5

    ive had my phone for over two weeks and cant receive texts from people using iphone 5

        Gloverbug,
    We can help you get messages from iPhone users again! Please follow these steps http://vz.to/JLI4pm to deactivate your Apple ID, wait ten minutes, and then test.
    SarahO_VZW
    Follow us on Twitter @VZWSupport

  • I cannot receive text from anyone that is not on an iPhone...

    i cannot receive text from anyone that is not on an iPhone...

    sorry i just edited.  i can receive text from other carriers, other phones, but cannot receive from iphones. 
    i rececently switched to a 5 AND added one for my daughter on her own number but same apple id. i dont have her phone nearby to see what she may have possibly changed.

  • Cannot Receive Text from One Person

    I cannot receive texts from 1 person who is also a Verizon Customer, both of us have iPhone 4S phones.  I receive his messages on my iPad, but not my iPhone.   All other texting seems to be working with other contacts.  I could receive his texts/iMessages 12 hours ago without a problem.  Any suggestions?  I have rebooted my phone.  He can receive my texts.
    Thanks.

    I'm having a similar problem. I can receive texts from this one person but he cannot receive mine. I can also not call him but he can call me. He uses A T&T but does not have this problem when texting other verizon users. I have an Iphone 4S and he has an Iphone 5. This has been happening for 3 days. I have tried resetting the networks, restarting my phone,  and checking blocked contacts. Nothing is helping with the issue.

  • HT201269 how do i unregister my iphone? I have the galaxy s4 now and cannot receive texts from iphone users.

    How do i unregister my old Iphone, i no longer have it in my possesion. I now have the galaxy s4 and cannot receive texts from iphone users

    Hello AnnH2
    If you have access you your old iPhone, just sign out of Messages. If you do not have access to it, then change your Apple ID password.
    iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
    http://support.apple.com/kb/HT5538
    Unlink a phone number
    To remove a phone number from an Apple ID, sign out of FaceTime and Messages on your iPhone:
    Settings > Messages > Send & Receive. Tap your Apple ID, then tap Sign Out.
    Settings > FaceTime. Tap your Apple ID, then tap Sign Out.
    This should remove your phone number from other devices using the same Apple ID with FaceTime and Messages. If the phone number is still available on other devices after you sign out of FaceTime and iMessage on the iPhone, you may need to sign out of iMessage and FaceTime on all your devices, then sign in to FaceTime and Messages again on devices you want to use.
    Note: If you no longer have access to the iPhone that is using the number you want to remove, reset your Apple ID password.
    Regards,
    -Norm G.

  • HT5622 I have a Galaxy s4 now and cannot receive text from some of my old iphone contacts.

    Please don't hate but i recently changed to a Galaxy S4 from my iPhone 5.  I am having a problem receiving text from some of my iphone contacts.  I have found a few suggestions online but haven't been able to fix the problem yet.  Can anyone help?

    Turn off iMessage on the old iPhone.
    Call Apple Support to have your phone number removed from association to the iMessage servers.

  • Ever since I updated my software, I can't send or receive pictures from people who don't have iphones

    Ever since I updated my iphone software I am unable to send or receive pics by text with people I know do not have iphones. I still can with people who have iphones. Does anyone else have this issue? I have a iphone 4.

    I have tried this but there is no option for 'MMS' activation? It just has
    iMessage (on/off)
    Send Read Receipts (on/off)
    Send as SMS (on/off)
    Send & Receive - '2 adresses'
    SMS/MMS - Show Subject Field (on/off)
                       Character Count (on/off)

  • I cannot receive texts from one contact after updating to the iOS7 system - why?

    I cannot receive texts from one contact after updating to the iOS7 system - why?

    amyhs, thanks for those details. This is certainly quite odd that this has been going on so long and we definitely want to get to the bottom of this. Now, you stated that you have reached out to technical support and spoke with a tier two technical support representative. At this time, what actions or troubleshooting steps were taken? Are you aware if a ticket with our network technicians was ever created? As well, have you ever previously had an iPhone and are you aware if the users that are unable to message you are using iMessage?
    AdamG_VZW
    Follow us on Twitter @VZWSupport
    If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

  • Lost my Iphone 4g, hooked up old 3gs, can't get messages from people who have me registered with ichat

    Anyone who I had previously used iChat with, can no longer send me texts now that I have had to downgrade back to a 3Gs.
    Lost my Iphone 4g, hooked up old 3gs, can't get messages from people who have me registered with ichat.
    My carrier (Rogers) says they have nothing they can do about it.
    Thanks in advance.

    Correction - iMessage, not iChat.  Too early....

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