Transf fr explorer & can't find my e.mails,icons,favorites etc

my hp quit working, internet explorer too faulty, mother board faulty, Best Buy cancelled explorer and Geek Squad inst. Firefox and now I can't find any of my icons, shortcuts, e.mail, contacts, email addresses, I am lost with this Firefox, and I don't want windows mail. I want Yahoo mail, I guess. This hp laptop had factory faults, so hp says, but they never repaired it, have made 27 trips to Best Buy traveling 60 km ea. trip. Hp kept this laptop for 15 days and said it had factory faults, but never fixed it. Sound never worked, start up button doesn't work. As of July 13/11 Best Buy writes on work sheet "known motherboard problem" I am 76 and need my e.mails to keep in touch with family, charities, world news and educ. research etc. I liked internet explorer but Best Buy said it was too corrupted and gave me Firefox, and I find it complicated. If Geek Squad wanted to inst Firefox, why didn't they transfer all my files etc. so that when I opened Firefox, it was all there. I'm disappointed.

Mail/Mailbox/Rebuild - may work.

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