Transfer Calls

We use Skype for business use. It would be extremely handy to transfer a live call to another Skype account.<br><br>This feature used to exist, but was removed. Please bring it back. Skype cannot claim Skype for Business unless it has basic business calling functions!

Thumbs up for restoring the call transfer! In my opinion, Skype betrayed its community by removing it and showed absolute disregard for their needs by doing so with no warning. For years, Skype tried to push small business owners to adopt Skype for their telephony needs - which we did as well and based our whole system on it. Then, one day, call tranfer is removed. No explination. No warning. Nada. Communicating with Skype reps and explaining that there are thousands of businesses that rely on this function yielded nothing more than "yeah, sorry, make do without it." We cannot make do without it. As suggested by others, we start our day every morning by uninstalling the new version of Skype and re-installing older versions that support call transfer. Of course, we're also actively shopping for replacement telephony systems as well. Common Skype, bring er back!  

Similar Messages

  • Transfer call from fixed line to BB Z10

    Hello
    When you transfer calls from fixed line to BB Z10 the device only gives a split second notification of transfer call and then you do not see it any more.
    So it is difficult to see the difference between direct calls and my transfered call from my fixed line.
    Is it possible to keep the notification of transfered call "on screen" when it is dialing?
    With friendly greets
    Karel

    The Z10 gives a split second a notification that the incomming phonecall is a transferred call and then shows the phone number of the original caller. Afterwords there is no way to see the differance between the straight calls and the transferred.
    With my old Nokia N8 there was an onscreen "green arrow" notification.
    After searching a little on the web I found out that only the old symbian phones (and some other) had that function.
    https://supportforums.blackberry.com/t5/BlackBerry-Bold/Bold-Diverted-Calls-Symbol-or-Icon/td-p/9232...
    Its a pitty it doesn't work on a BB Z10. I guess it will not be changed as the post above is from 2008 and now we are 2014.
    With friendly greets
    Karel

  • Skype for Business, Transfer Calls appears blank

    After the latest Skype For Business update a set of machines can no transfer calls.When attempting to transfer the "Invite by Name or Phone Number" screen is just a white box with an (x) close button.Once the June update KB/3054791 is removed:https://support.microsoft.com/en-us/kb/3054791The machine is able to see the UI and transfer the calls correctly?Has anyone see this with the June update? We have further verified that if change your desktop setting for the resolution it wil make the transfer call window blank Default DPI is set to 125%.  Doesn't work.100% works fine.  126% also works fine.  We have been able to reproduce this on two other machines.  Can someone also test to see if the same results happen.

    A little more info... I've gone back to an affected computer and verified that setting the DPI to 125% for an unaffected user causes the issue in that situation. Many of our other computers don't exibit this issue after the KB3054791 update regardless of the DPI setting. I did try updating the video drivers on one of the affected computers and that made no diffrence. I'm still not sure what the correlation is between computers that are affected and computers that are not affected. It's very perplexing.

  • CUEAC unable to transfer call.

    CUEAC unable to transfer call.  The following error was returned: no more Service queue devices available

    Thanks for the reply tonyperla
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  • "Transfer Call" option on viber

    Does Viber record calls by any means ? I am asking because there's a new option "transfer calls" and I accidentally pushed it while talking and it wasn't my iphone. Actually it was a Nokia. Could my call have been recorded by any means or accessed by anyone ? Thank you

    Viber has no means by which we can record phone calls, nor would be interested in doing so.
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  • Transfer call from federated failed

    Hi
    I am testing transfer call from federated client , I am transferring it to another lync user or to PSTN and both giving transfer not complete with error 
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    I would fix OCSLogger on your edge server and post that log:
    Issues with OCSLogger and the Outbound routing messages in Snooper on Lync 2013.
    Try the following:
    Close Snooper and OCSLogger
    Rename the default.tmx file in C:\Program Files\Microsoft Lync Server 2013\Debugging Tools directory to default.tmx.old
    Copy the default.tmx file from c:\Program Files\Common Files\Microsoft Lync Server 2013\Tracing To C:\Program Files\Microsoft Lync Server 2013 Debugging Tools.
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  • CTI OS can't transfer call

    Hi i am facing an issue with ctios agent desktop. If agent try to blind transfer or consultative transfer or make a conference call system displays some resources error like "Resources are not available" while if we try to make all these scenarios through IP Phone it works perfect.
    ICM version : 8.0.1
    CTIOS ver: 8.0.1
    CUCM ver: 8.5.1.10000-26

    Hi folks,
    I am still facing this problem while transfering call from Agent to Script to Queue customer call with call variables. following are the logs i gathered first one is showing successful transfer while 2nd one appeared when the mention above error comes up.
    First One: Successful Transfer
    00:42:21:381 CTIOS1-ctios Trace: >>CG:[call.5000.33604262]:eCallBeginEvent(PrphID:5000 PrphTyp:17 NumCTIClnts:0 ConnCID:33604262 CallTyp:2 ConnDevIDTyp:1 NumNamVars:9 NumNamArrs:4 CalldPtyDisp:0 ANI:03439111032 DNIS:42158 Dialed#:81112 ConnDevID:03439111032 RCallKeyDay:150210 RCallKeyCID:410 MsgID:eCallBeginEvent DvrKey:call.5000.33604262 ecc:(...) ICMEntUniqID:icm.150210.410 RCallKeySeq#:5)
    Error: while transfering to Script
    01:10:57:387 CTIOS1-ctios Trace: [call.5000.33604410.42158]CCA::ProcessEvent(ENTRY) eCallBeginEvent(PrphID:5000 PrphTyp:17 ConnCID:33604410 CallTyp:2 SVC#:203 SVCID:5008 SGID:5014 SGPri:0 NumNamVars:9 NumNamArrs:4 ANI:0514577932 DNIS:42158 Dialed#:81112 CallrEntrDig:(null) RCallKeyDay:150210 RCallKeyCID:444 UniqObjID:call.5000.33604410 ecc:(...) RCallKeySeq#:5)
    I am using CUCM as RC for this transfer in order to send the call variables context with this call and it is working perfect but some time this issue comes up .
    ICM : 8.5.3
    CTIOS: 8.5.3
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  • Transfer call from 78xx phone series

    we are experiencing a problem on phone 78xx series  when transfer a call.
    When the 7861 telephone transfers a call and the called party does not answer, can not resume the call on hold.
    I configure my sip profile in any particular way?

    We recently bought some 78xx IP phone and we found the same problem: when I try to transfer a call to another phone (either an internal or external phone) I cannot cancel the transfer, neither by pressing the line button nor the cancel softkey.
    Once the cancel button is pressed the call is automatically diverted from the originating caller to the third phone, and is terminated on 78xx phone.
    We already installed the latest CUCM version (9.1.2.11900) and phone firmware (sip78xx.10-1-1-9) but the issue is still present.
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  • Unable to perform call transfer & call park through SIP Trunk (SKYPE)

    The Scenario is:
    I have set up a SIP trunk to SKYPE and we are able to make outbound call to a number via SIP Trunk.
    After the call is established, when we tried to make call transfer, the call DROP and the phone at the other end shows error "Temp Fail".
    I tried to "enable MTP" in SIP Trunk and We are able to perform call-transfer but it limits the call session to 1.
    Anyone has facing the same issue?

    MTP is needed to invoke supplementary functions like hold, transfer etc. Make sure that the MTP is checked on SIP trunk, MTP is assigned to the MRGL of the device pool on SIP trunk and has sufficient resources.
    HTH
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  • Transfer Calls from dect on FXS port (STCAPP)

    Dear All,
    I have a Dect phone that is connected to an FXS card in a Cisco Voicegateway 2900 series, i have configured it under stcapp.
    Now the phone does work but it can't transfer to other internal phones. My question is how do i configure this, i have looked into stcapp supplementary services.
    Voiceport
    voice-port 0/3/1
    cptone BE
    timeouts interdigit 5
    description === DECT 15360 ===
    caller-id enable
    Dial-peer
    dial-peer voice 700 pots
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    dial-peer voice 701 pots
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      fallback-dn 98307
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    This is how to do transfer for a sccp controlled endpoint..
    "During an active call, user presses hookflash and receives dial tone. User dials number for transfer and either stays online to announce (consultive transfer) or hangs up (blind transfer). When user hangs up, the call is transferred"
    Please refer to the sccp supplemetary services feature guide
    http://www.cisco.com/en/US/docs/ios/voice/fxs/configuration/guide/fxssccpsplmft.html
    Please rate all useful posts
    "The essence of christianity is not the enthronement but the obliteration of self --William Barclay"

  • Feature request: Transfer call to another device

    It would be nice to be able to transfer a call to another device by pressing a button and maybe an option to select a device but if not it just rings all logged in devices.

    I would agree wiith Jaime, just configure the desired caller input in the user mailbox option by going toi edit---caller input.
    In their you can either setup to  transfer the call to another user with mailbox and select the option of "Go directly to greetings"
    Or if you want the call transferred to a number either to the PSTN or a user who does not have an mailbox in unity connection, in order to do that, just select the option of Call Action and select "Transfer to alternate contact number". And put in the number as well as select the transfer type which plays a vital role in either sending a supervised transfer or an release to switch(which is not a supervised one, meaning it would send the call directly to the users phone without even making sure if the user is available or busy or if the phone is unregistered.
    Hope it helps.

  • TCL question - do I have to transfer call or can I just "drop out"?

    I am writing an inbound application, and I was wondering, after I play my prompt to the incoming leg, can I just connect the outgoing leg (leg setup), and somehow terminate the script gracefully without disrupting the call, or does my script have to "transfer" the inbound leg instead?
    I don't want my script running during the duration of the call, just to give some treatment to the inbound leg.

    You should render as .dv is a multiplexed file and FCE works with dedicated tracks.
    This is how I would tackle it.
    Render the 1 or 2 hour Sequence in FCE and then MixDown.
    You will find Mix Down in the Render menu.
    I understand the 1 or 2 hour Sequence/s may have mulitple events you wish to separate?
    You can set IN/Out points in the Timeline.
    Only the selected section between the In/Out points will export.
    It should not take very long to complete an audio render from .dv.
    Using the above method it will only need to be done once for multiple exports.
    Al

  • CAD - TRANSFER CALLS FROM THE APPLICATION

    In CAD, when the agent press the "Transfer" button, the customer is still connected to the agent. I mean, you need first to dial a number, and then the call is really transferred.
    This is confusing our agents. Is there any way to change this? Thanks in advance!

    Hi, I am afraid it cannot be changed. When you transfer a call using CAD, it first takes the numbers and then it opens a second channel (initiates a second call).
    When transferring a call using the phone, it needs to open a second channel first before it can take a number so this is why the frist call must be held first.
    G.

  • Unity Connection Transfer calls across ICT

    I am working on a system where they have a unity connection 8.6(2) server that has a system call handler configured for external voice mail access. They would like to be able to have the users call in and enter the extensions of users on a remore CUCM cluster and be routed across the Inter Cluster trunk to the remote cluster. I have the system setup to allow the caller to enter the extension of users not associated with a mailbox and I have configured the transfer rules to allow the pattern defined for the extensions. However it still fails.
    Any help would be greatly appreciated.
    Thanks,
    Michael

    Michael,
    Ensure the CSS assigned of the SIP trunk (if using UCXN SIP integration) or voicemail ports (if using SCCP) has access to a partition that the route pattern pointing to remote cluster is assigned to.
    HTH,
    Chris

  • Cisco Mobility Transfer call on a Mobile

    Hi does anyone know a Application for mobile phones where you can preset you
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    have to do is insert the number you whis to transfer the call to ?
    I think it is hard for the user tho rember how to transfer when it looks like this:
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    2. Make new call to Enterprise Feature Access DID.
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    <PIN_number> # *84 # <Transfer_Target/DN> #
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    Or just another way to transfer  through the cucm when using mobility ?
    Regards
    Henrik Jensen
    DK

    Hi Henrik.
    You can configure Single Number Reach feature for users who need to use their mobile phone in conjuction with desk phone.
    They can also enable/disable this feature via Mobile Voice Access application.
    On following liks you can see how to enable these features.
    http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/9_1_1/ccmfeat/CUCM_BK_C3E0EFA0_00_cucm-features-services-guide-91_chapter_010001.html#CUCM_TK_C11CA04F_00
    http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/9_1_1/ccmfeat/CUCM_BK_C3E0EFA0_00_cucm-features-services-guide-91_chapter_010001.html#CUCM_RF_ME133256_00
    HTH
    Regards
    Carlo
    Please rate all helpful posts
    "The more you help the more you learn"

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