Transfer from all countries online number ($18/3 m...

Question

Hi,
Please guide me how to transfer from 'ALL countries online to US /Canada online number' - as it was an error and I don't have to pay $18 where the transaction is still pending - please help me to transfer to US online and to refund the balance or anyother confirmation - thank you!
BB.

Answer 1

1)   I needed an 'online' number to call other skypes accounts ( on their mobiles, on their computer skypes etc.,) - and also I saw the Discount you offer "US & Canada" unlimited $2.99 / month. 
My kind request ( I will not be traveling outside USA) : Please allow me to have online number at a discounted rate per month ( $2.99 / month instead of $18 for 3 months).
Two problems here....
1. The Online Numbers only work to *receive* calls from telephones on your Skype account.  They do nothing for calling phones. 
2. There is no discount for an Online Number as you describe.  They are either US$ 18/3 months, US$ 60/year, or US$ 30/year if you already have a subscription to call telephones. 
If you want to receive calls from telephones and make calls to telephones in the USA, you would need two items - an Online Number in the US at the prices I listed above, and some way to pay for the calls you make from Skype to telephones in the US (Skype Credit, or the Unlimited USA & Canada subscription at US$ 2.99/month).  You must have both, in order to be able to make calls to telephones as well as receive calls from telephones. 
If Skype users you are calling run the Skype app on their smart phones or other devices, you would just call them on their Skype account name.  This would be a free call, not requiring an Online Number or a subscription (or Skype Credit on your account).  You need the subscription (or Skype Credit) only if you are calling those people at their mobile phone numbers, and only need the Online Number if you want them to be able to call you from a telephone and not from Skype. 
 2) transaction date is shown for my order number "626216569" says 6/19/2012 - 02:43 GMT.
My question: when this will be effective for me to call my relatives and friends who have skype ( I don't have skype so I'm getting a skype 'online' US only number ).
I hope this helps you to understand my issues - I thought my 'online' number will be ready by this evening , as I did my transaction yesterday ( but it is giving a wrong transaction date too).
I'm really confused how long to wait to get this 'online' number... and I'm very very excited about this 'online' number that I'm getting , but I don't know when I'm going to get it.
Again, you don't need to purchase anything if the people you are calling are also on Skype.  Call them using their Skype name, and it is a free call.
As for what you purchased, you may want to click on the "Support" link above and file a request with Skype Support about that.  I'm not a Skype employee, so I can't look into the status of your recent purchase.
Patrick
Location/Ubicacion: Arizona USA
Time Zone/Hora Local: UTC/GMT -7
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I am not a Skype employee. No soy un empleado de Skype.