Treo Pro will not sync with Vista SP1

I'm really hoping somebody can help me here. I just replaced my aging 700p with the long-awaited Treo Pro (Sprint). I've actually been looking forward to getting fully Windows-based, since my 700p syncing was routinely problematic - always having to do workarounds and plug in the cord just the right way, etc...
Let me try to give you the flow so far.
I have Vista SP1
I get Treo Pro
I plug Treo Pro into Vista, SP!, all ready to sync up my Outlook 2007 data.
Treo Pro fires up a very impressive looking installation routine.
Routine seemingly works fine - getting me to the point where you unplug and reconnect your device to do your first sync
I reconnect, and hear the Windows "USB connect" sound, then.... nothing.
I open WMDC and it says "not connected"
I open "USB to PC" on the Treo, and uncheck the "advanced networking" box as suggested by some other posts.
Windows sees the difference and installs a couple of other drivers.
Windows connects, gives me the "USB connect" sound, and WMDC says "not connected"
The Treo appears to attempt a sync, but finishes with a message "To synchronize this device, you must install ActiveSync 4.5 or newer on your desktop computer. "
HUH? ActiveSync only works with XP - of course I can't install that!
By the way, I tried the same thing with my Vista SP1 laptop. Same exact results.
Also, at no time have I seen the WMDC icon in the tray area. (I remember having a Nino way back when, and the ActiveSync icon was down there)
I thought this was supposed to be easy - Windows PC, Windows device. Piece of cake, right? Not so. If I cannot get this thing to connect, I'm getting a Centro! (not my first choice....)
A thought... any chance this could have to do with having Palm Hotsync still installed (from my Treo 700p)?
Any help would be GREATLY appreciated!
Post relates to: Treo Pro T850 (Sprint)
Message Edited by finalewiz on 03-29-2009 09:02 PM

On Windows XP, having HotSync installed didn't interference with using ActiveSync with a Treo 800w. This is not exactly the same as your setup, but close enough that I think HotSync is not likely to be the problem.
How did you install WMDC? The downloadable User Guide (PDF pp44-46) refers to running the PC Setup program. Did that part go as expected?
I don't use Vista, so I'm not familiar with the additional complications that might be involved...
Post relates to: Treo 800w (Sprint)

Similar Messages

Treo 755 will not sync with my computer anymore

I have a Treo 755 (Palm os) and it will not sync with my computer anymore. I have a PC with Win XP pro SP3. The last time it sync'ed was about two months ago, I had to fiddle with the connection before it would work. Now when I plug the phone in and push the button, the computer chimes but that is all that it will do. After it times out the phone gives an error message. I am thinking that maybe it is the cable or phones contacts that are bad. (It has always been hard to unplug the cable from the phone). I have also tried reinstalling the software with no luck. How can I check the connections, is there another way to sync with my computer?
Post relates to: Treo 700wx (Telus Mobility)

It said that the connection between my handheld and desk top could not be established. After I posted yesterday I looked though the web site and found were is said to blow out any dust from the terminals on the handheld so I did and it worked. This morning I tried it again and it will not connect. It must be one of the connections either on the handheld or on the cable. Is there a way of testing either? The computer is recognizing the handheld but it just will not communicate.

Centro & Treo 650 will not sync with Windows 7

The 6.2 software will not work with windows 7. I have a new computer and can not get the phones to hot sync with my new computer. The Bluetooth does not recognize either of the phones. None of the other Bluetooth devices nor my car recognizes the phones. I do not have a data package with the phones so doing anything over the internet is out of the question. How do I get all the information that is on my two phones onto my computer?

Try a low-tech solution. Check the condition of the HotSync port connection on both the T3 and the cradle.
Look for any possible corrosion, coating, or bent fingers in the cradle. Sometimes a good cleaning with either Contact cleaner or isopropyl alcohol can work miracles! (Use a q-tip swabbed in it, do not pour it onto the PDA).
WyreNut
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

Zire 72s will not sync with Vista Home Premium

Hi, I tried to sync my Zire 72 with my PC and it wont work ....I am pretty bad with computers, so if anyone could help me (in simple terms please). I have no clue what I'm doing. Thanks
Post relates to: Zire 72

To check to see if your computer is Bluetooth ready, a bluetooth icon will appear in the system tray or you can check for a bluetooth application in your control panel.
If you are unable to locate any bluetooth functions on your computer, you may want to contact your orignal manufacture of the computer to confirm. If you do not have bluetooth built into the computer you can still get the computer bluetooth enabled. To do this will require the purchase of a Bluetooth dongle. These dongles can be purchased at your local electronics stores (usually) or can be ordered on the web.
The Bluetooth dongle will connect to your computer via USB and allow bluetooth communication between your handheld and the computer. This will be the only way to sync your Zire to 64 bit Vista. All you need to do is pair your device with the bluetooth dongle then initial the hotsync from your device. You may need to try plugging the dongle into different USB ports if connection issues occur. For further information and instructions please visit kb.palm.com and look up article number 49229 in the solution id search field.

My iphone 5 will not sync with my macbook pro. it says my computer is no longer authorized to download purchased items from the iphone

my iphone 5 will not sync with my macbook pro. it says my computer is no longer authorized to download purchased items from the iphone. However, when I go to authorize my computer, it says it is already authorized. How do I fix this?

You can't change the Apple ID that the Authorize dialog comes up with by default. It's showing you that Apple ID for a reason: it means that the items you want to play were purchased using that Apple ID and therefore you need to authorize your computer with that Apple ID. Changing the Apple ID given completely defeats the entire purpose.
If you don't know the password to the given Apple ID, then you will no longer be able to play those items.

My MacBook Pro will not sync address book changes with my IPhone. Why? It used to.

My MacBook Pro will not sync address book changes with my IPhone. Why? It used to.

Then you may have to try manually resetting the syncservices folder by following Julian Write's post (from https://discussions.apple.com/message/9274781#9274781):
Ok, as you can't reset SyncServices in the "normal" way, you'll have to resort to the "other" way:
Although it's not advised to do so in normal circumstances, you'll need to manually delete the SyncServices folder.
Before doing so, you MUST make a backup of both your Contacts and Calendars:
In Address Book, choose *Export > Address Book Archive...* from the File menu.
In iCal, choose *Back up iCal...* from the File menu.
Then, make a backup of the SyncServices folder located at:
~/Library/Application Support/SyncServices
By backing everything up first, you don't risk losing anything.
Finally delete the aforementioned SyncServices folder and restart the Mac. This will force Mac OS X to recreate the SyncServices folder, and hopefully fix your problem.
I believe in Snow Leopard you can back up your calendar in File>Export>iCal Archive rather than File>Back up iCal as posted above.

I used the digital download from my purchased Blu-Rays and they will not sync with either my iPad or iPhone 4, saying they did not transfer because I am not authorized on this computer. I tried de-authorizing and re-authorized my MacBook Pro already

I used the digital download from my purchased Blu-Rays and they will not sync with either my iPad or iPhone 4, saying they did not transfer because I am not authorized on this computer. I tried de-authorizing and re-authorized my MacBook Pro alreadydigial

I just got a Touch 32GB yesterday and ran into the same problem. I have two PCs in the house that I can sync my iPods on, but I normally use one that DOESN'T have an internet connection, so that the one that does is free for others to use ... a great argument and tension solution, btw.
Anyway, I hooked up the older "iTunes" PC to the net for a first-time sync with the Touch, and ran into this problem. First it kept detecting the Touch as an unidentified iPhone, then I couldn't sync my classic either. Then I found a post here about how when multiple USB ports running off same USB controller seem to screw with the Touch/iPhone syncing.
So I disconnected all but 2 of my USB 2.0 slots (the Touch & the Portable HD with my iTunes Library) and now it's working perfectly. I don't know if this will solve your problem, but it might be worth a try.

IPhone calendar will not sync with iCal on Mac

Calendar entries on my iPhone 4S/iOS 5.1 will not sync with iCal on my MacBook Pro 2.4/10.6.8, but it will the other way around. I have tried:
Restarting iPhone
Re-setting sync services (holding down Option key and clicking on Sync icon in menu bar)
Changing which calendar to sync with (iTunes 10.6.1)
This may have something to do with having to do a complete Time Machine backup after a Volume Optimisation with Tech Tool Pro rendered my startup disk as un-bootable....???
I do not use Mobile Me or iCloud (can't with Snow Leopard...) and it is a straight USB connection.
I consider myself a medium expert, with no programming/Terminal skills whatsoever.
Any help is appreciated.
Manolis

Thanks. There is another thread that shares a solution that involves deleting ical Library cache files and Preference files. I"ll see if that works. ICloud shouldn't be a factor in my case since I don't use it and it's "off" in Preferences. I am encouraged that I don't need to use it to fix this issue based on other's experiences, but we'll see!

My ipod 5.1.1 (9B206) will not sync with new Itunes version 12.0.1.26. Can anyone help

My ipod touch 3rd generation OS 5.1.1 (9B206) will not sync with new Itunes version 12.0.1.26. Can anyone help

What exactly happens when you try to sync?
Does iTunes see the iPod?
Was the iPod previous synced to another iTunes library/computer?
Have you successfully synced from this iTunes library/computer before?
If so have you done anything like update iTunes on the computer since it last successfully synced?
Do the songs play in iTunes?
Does any media now sync to the iPod?
Do you have the right boxes checked to sync?
iTunes: Syncing media content to iOS devices and iPod
Try syncing using the manual method
Managing content manually on iPhone, iPad, and iPod
If iTunes does not see the iPod:
iOS: Device not recognized in iTunes for Mac OS X
Or
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem

Ipod Touch will not sync with home iMac but can with other macs

My daughters iPod Touch will not sync with her iMac anymore.
It will with my MacBook Pro but not with her iMac.
We are both running Snow Leopard.
Is there a toggle or setting that needs to be changed.
I've looked but no joy.
Thanks in advance for your help.

If iTunes is not seeing the iPod then try:
- http://support.apple.com/kb/TS3540
(Mac OS X v10.6 or later: iOS device not recognized in iTunes after restart)
- http://support.apple.com/kb/TS1591
(iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X)

HT203180 I have bought several tv seasons from the itunes store. Recently some episodes will not sync with my ipad. The error message is that the file "could not be read or written". Previous episodes of the same series synced successfully.

I have bought several tv seasons from the itunes store. Recently some episodes will not sync with my ipad. The error message is that the file "could not be read or written". Previous episodes of the same series synced successfully. Also while watching the same episode on my laptop (Mac Book Pro) it freezes.

I had this same message appear today when i was putting new music on my ipod touch 4th gen. The only difference is that I wasnt using an external drive. I was using the one on my computer. This is the first time i have had this problem

My IPod will not sync with my computer. The word IPod appears in the bar at the top right area of the screen, then a message box appears stating that my IPod could not be found. Any suggestions?

My IPod will not sync with my computer..The work IPod appears in the upper right area of the Itune window, then a message box appears stating that 'download could not be copied to the IPod because it could not be found'. Any suggestions?

- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reboot the computer
- try another cable
- Try another USB port
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

Playlists will not sync with Windows PC

My playlist in iTunes will not sync with my ipod Touch. any ideas?

Okay, at the office I did the "null Sync" leaving contacts and calendar for last...It did sync...I came home and viola! it synced here as well...Only thing, my contacts changed a little...WMDC asks about "save to my device" or "save to pc"...it is a bit confusing because the choices on the phone are little different...Any advice on this?
I am keeping my fingers crossed that it syncs at the office tomorrow morning...Thanks for your help
Post relates to: Treo 800w (Sprint)

My iphone 4s will not sync with my mac(10.4.11),itunes(9.2.1), but will sync with iphoto,

my Iphone 4s will not sync with my mac(10.4.11) itunes (9.2.1) but will open iphoto and download photos.

Printed right on the box:
Syncing with iTunes on a Mac or PC requires:
Mac: OS X v10.5.8 or later
PC: Windows 7; Windows Vista; or Windows XP Home or Professional with Service Pack 3 or later
iTunes 10.5 or later (free download from
You will have to updare to at least Leopard if you want to use your phone with your computer.

Itunes will not sync with iPhone or ipad

My ipad or iphone will not sync with my Macbook pro. This is the first "windoze" type I have ever had with an apple product. Been using them since Mac SE.
Help!
Itunes hangs if opened but does not hang if I connect as a guest on my macbook. I have deleted libraries, reinstalled Itune but nothing changes.

Back up all data.
Triple-click anywhere in the line below on this page to select it:
~/Library/Application Support/SyncServices
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item selected. Quit the application if it's running. Move the selected item to the Trash. Relaunch the application and test.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

Treo Pro will not sync with Vista SP1

Similar Messages

Maybe you are looking for