TREX not indexing Excel files

Hi all,
We are getting the following error when trying to index some MS Excel files:
14011 - Filter: The file is password protected or encrypted
We are using TREX 7.10 rev 34.
We have found that the cause of this is when the Excel file has been set to protect the worksheet with a password (in Excel, go to Tools -> Protection -> Protect Workbook -> set password). It seems odd to me that TREX cannot index a file like this because it should be able to open it. I would think that it only would have problems if it were trying to write to the file (which it is not trying to do).
Does anyone have any ideas as to why it's like this or what can we do about this other than remove the workbook password? We have dozens of files like this, and I need to find a solution other than removing the password.
Thanks!
-StephenS

Hi Stephen,
I couldn't find any release note specific to this issue however I do know that there are newer filter versions available in the most recent TREX revisions so the upgrade is usually a good option to resolve such issues. Of course I cannot say for certain if Revision 39 will resolve it without trying to index your specific document on that version myself.
Anyway I know there are some Oracle filter issues ongoing with TREX 7.1 so I think an upgrade to a newer revision may be inevitable at some stage, but  perhaps in this scenario it would be best to wait for confirmation of the exact revision that contains the fix from the TREX experts in your message.
Kind regards,
Lorcan.

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