Trex problem

Question

Hi experts,
I try to create an index but when I save I get an error that the index already exist.
Index could not be created; creating index failed: An index already exists with the same name (errorcode 2003).
In the index administration screen, the index is not available. On the Trex server (7.10.55)  the index is deleted and also not available anymore.
When I go to 'Display Index Details' in the Trex monitor I can see the index, but I cannor delete it there.
The portal (version 7.30.5) is restarted and still the same error.
How to delete this entry? Or how can I create the index (again)?
Thanks in advance,
Vo.

Answer 1

Hello Vo,
Is this for any index you try to create? I'm assuming you want to use a specific name but if you select a different name it works, correct?
One possibility here is that the crawler scheduler task for the old index is still assigned to an old or invalid CM system which is preventing it from being deleted. You could try the following:
Navigate to System Administration -> System Configuration -> Knowledge
Management -> Content Management -> Global Services -> Show Advanced
options
Select 'Scheduler Sequences' from the 'Related Areas' list
Select 'Sequence' (It should say 'No Sequence available yet in the
configuration')
Select 'New'
In the selection box on the right hand side of the screen you should see the
Crawler tasks in question if they exist, you may have to go to the subsequent pages to see the full list(eg. 31201417-72f5-2b10-2688-95740a8b324d)
Click on the crawler task
Select 'Edit', and then assign it to the correct CM system Node ID or alternatively delete it
Repeat this for any additional crawler tasks as required
Hopefully you will be able to create the new index after correcting any invalid config here.
Kind regards,
Lorcan.