Trial period has expired for legit CS6 Creative Cloud subscription??

Last night Adobe Application Manager upgraded itself.  All well and good.  It showed correctly what CS6 apps I had downloaded and installed previously.
I am a CS6 Creative Cloud subscriber with nine months to go.
Subsequently when I tried to start Dreamweaver or for that matter any other creative CS6 application, like Photoshop - I get the following error:
Your trial period has expired!
I have been using all installed Creative Cloude appd for the last 3-4 months with no problems!  Why this now??
StellaC

The creative cloud subscription is fine but the whole 'license expired' license this software, you have 5 days left of your trial or 'please enter your serial number' (what serial number for the cloud ??) that seems to pop up at alarming rate on both of my machines.
As soon as I re-log on with my adobe id (which never seems to be logged in however many times I log in and say 'remember') it then 'activates' my subscription .. but never remembers by the afternoon!
The whole thing is just not very slick. It is not very impressive that every two or three days I have to keep re-activating etc the subscription to the cloud, sometimes it takes quite a few run arounds with the logon before it finally says ... 'yes, you are activated / subscribed etc or whatever'.
Surely with creative cloud, perhaps the applications could be re-written to realize that there is a creative cloud and that the person using the app is not requiring to buy the product or stop using the trial etc. I wonder is this happening all the time for all the users of the cloud ??
I can understand the cloud / Adobe need to check that the person is running a legit version but it is not going to leave a good impression with all the users if dialogs pop up all the time with odd messages saying about trial versions or 4 days left of your trial.
Just a simple dialog ... if a cloud member, 'please connect to the web to check activation etc'... and then allow the user to continue with the product.

Similar Messages

  • I transferred a pages file from ipad to mac (also pages) via email for editing. However received message that cannot save edited document to the mac because "trial period has expired for iwork"! I have purchased pages for both machines separately. Ideas?

    I transferred a pages file from ipad to mac (also pages) via email for editing. It opened normally. However, after editing, received message that cannot save edited document to the mac because "trial period has expired for iwork"! I have purchased pages for both machines separately and presumed they would work without a hitch. Am I missing something?

    It used to be that to update the trial to the licensed version with the box, you just inserted the DVD & ran the installer to convert the trial to licensed. This changed with Snow Leopard. You now need to delete the trial & then reinstall from the boxed DVD or the Mac App Store. The files to delete are the iWork ’09 folder from the main HD > Applications; the iWork ’09 folder in HD > Library > Application Support & the individual iWork application plist files found in HD > Users > (your account) > Library > Preferences for each user.
    Yvan Koenig has written an AppleScript that removes the files. You can find it on his iDisk in For_iWork > iWork '09 > uninstall iWork '09.zip.

  • I bought the pack for students adobe creative cloud, already made the payment three days ago but when opening programs like photosop and illustrator puts the trial period has expired, how I can make them work?

    I bought the pack for students adobe creative cloud, already made the payment three days ago but when opening programs like photosop and illustrator puts the trial period has expired, how I can make them work?

    Hello Ibonedm,
    Sol 1. Please try sign out from Creative cloud Desktop App and quit it.
    1. Launch Creative Cloud application manager.
    2. Click the gear icon in the upper-right corner and select Preferences.
    3. In the Preferences menu, under General, click the Account tab.
    4. Click Sign Out from Creative Cloud.
    Then re-sign in and launch Photoshop CC 2014 and check.
    Sol 2. Check your Hosts file.
    Windows
    1. Choose Start > Run, type %systemroot% \system32\drivers\etc, and then press Enter.
    2. Locate Hosts file and move it to Desktop
    3. Right-click the hosts file and select Open. Select Notepad for the application to open the hosts file.
    4. Back up the hosts file: Choose File > Save As, save the file as hosts.backup, and then click OK.
    5. Search the hosts file for entries that reference activate.adobe.com (for example, 127.0.0.1 activate.adobe.com) and delete these entries.
    6. Save and close the file and move it back to Etc folder.
    Mac OS
    1. Log in as an administrator to edit the hosts file in Mac OS.
    2. In a Finder window, choose Go > Go To Folder.
    3. Type /etc.
    4. Select the hosts file and move it on Desktop  open it.
    5. Back up the hosts file: Choose File > Save As, save the file as hosts.backup, and then click OK.
    6. Search the hosts file for entries that reference activate.adobe.com (for example, 127.0.0.1 activate.adobe.com) and delete these entries.
    7. Move Hosts file back to etc folder
    8. Save and close the file.
    Then try launching Photoshop CC 2014 or Illustrator CC 2014
    If prompt for License this software, please click on it and sign in with the Adobe ID and Password which you have used to purchase the subscription and check if you can activate and use the products.
    Please respond , if any issue.
    All the best
    Loveneesh.

  • Hi,  I have subscribed to the Creative Cloud for photographers (Lightoroom and Photoshop cc) but when I try to access the mobile lightroom the following message appears: "Your trial period has expired."  how can I fix it?

    hi,  I have subscribed to the Creative Cloud for photographers (Lightoroom and Photoshop cc) but when I try to access the mobile lightroom the following message appears: "Your trial period has expired."  how can I fix it?

    Chat Now button near the bottom for Activation and Deactivation problems may help
    http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
    OR
    Asked to sign in after paying may help
    -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    or
    http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
    Membership and Payments http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html

  • Hello, I have Acrobat XI Pro for which I pay by monthly subscription. Each month, for the past three months or so, at renewal time, I receive a note stating that my trial period has expired and I cannot open my Acrobat Files. I have telephoned three or fo

    Hello, I have Acrobat XI Pro for which I pay by monthly subscription. Each month, for the past three months or so, at renewal time, I receive a note stating that my trial period has expired and I cannot open my Acrobat Files. I have telephoned three or four times each time this happens and have been told that the matter has been resolved - it has not! At one time I had paid inadvertently for three account for Acrobat XI Pro running at the same time - I only need 1. I'm afraid that I may have just opened a second account by mistake in order to open my files. I repeat, I only require one account. Would you please advise and assure me that this matter has finally been resolved and that I will no longer receive these notifications each month..

    I don't work for Adobe but it seems to me you might be signing in to Acrobat with the wrong Adobe ID.
    Check the Adobe ID you use in Acrobat.
    Check this Adobe ID on Adobe's to make sure that it has an active subscription.

  • Why do I get trial period has expired when the elements is new today?

    I purchased elements  12 today.
    When i try to run it the message "your trial period has expired" comes up.
    What can I do?
    ivan

    I removed the check from the box: trial installation.
    I uninstalled elements again and reinstalled
    still: trial period has expired
    This is five times I have uninstalled and reinstalled
    Two days down the tubes
    I will go back to Best Buy and see if they will refund my money
    Cheers
    Ivan
    Date: Thu, 1 May 2014 11:39:53 -0700
    From: [email protected]
    To: [email protected]
    Subject: why do I get trial period has expired when the elements is new today?
        Re: why do I get trial period has expired when the elements is new today?
        created by nealeh in Photoshop Elements - View the full discussion
    Did you try the suggestion at the link? Following its instructions resets the sign in process (it does NOT extend the trial) so that you can start the software, enter the serial number and sign in.
    Cheers,
    Neale
    Insanity is hereditary, you get it from your children
    If this post or another user's post resolves the original issue, please mark the posts as correct and/or helpful accordingly. This helps other users with similar trouble get answers to their questions quicker. Thanks.
         Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/6348423#6348423
         Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/6348423#6348423
         To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/6348423#6348423. In the Actions box on the right, click the Stop Email Notifications link.
               Start a new discussion in Photoshop Elements at Adobe Community
      For more information about maintaining your forum email notifications please go to http://forums.adobe.com/thread/416458?tstart=0.

  • The trial period has expired!

    I'm running PSE 8.
    I started Organizer today and after it came up I got another item in my tray.
    The title is 'The trial period has expired!'.
    The icon on the tray item is the same as for PSE Organizer.
    The item in my tray does not give me the option to 'Maximize' or 'Restore'.
    It just has 'Move' and 'Close'. So I can't see any detail in the window.
    Organizer seems to be working ok.
    I got PSE 8 as a package with Premiere Elements 8.
    I still have the box with the serial numbers (I assume that is the problem).
    But I have no idea how to re-enter those serials into the product.
    Any help or advice would be greatly appreciated!

    Thanks for the tips, Ankush!
    I tried bringing up PE by itself - no problem.
    I tried bringup up the PSE editor by itself - no problem.
    Then I launched Organizer again. This time I got a window that tells me what is going on.
    What I see is a window from something called 'Morgan'.
    It says 'You can buy the codec online at http://www.morgan-multimedia.com '.
    I'm puzzled as to what this might be. And why the message appears when I
    start Organizer.
    Any ideas?

  • When i reinstall my software it says my trial period has expired.  my software is original and i have my serial number.

    when i reinstall my software it says my trial period has expired.  my software is original and i have my serial number.  it was working fine about a month ago and I connected with geeksquad tonight who uninstalled and reinstalled yet it is now coming up with upgrade check and asks me to select my software which is no listed in their list.

    Uninstall yourself and use Cleaner Tool before reinstall.
    Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 

  • Using a single application that now indicates my trial period has expired

    Greetings - I've been using and paying for a single application PS and now it indicates my trial period has expired. How do you get this resolved? If I wasn't supposed to be paying during the trial period, how do I go about getting some credit for that frame of time. Not so worried about that as I am to getting the application that I only use about once each week running again...when I want it to run . Thanks
    And Happy New Year!

    dandelion3
    Two things for you to explore
    a. When you get the expired message, do you see two options, one Buy and the other License This Product? If you see the option license this product, then click on that and insert your purchased serial number when requested.
    b. You can contact Adobe via Adobe Chat to work out the activation details (it is the only one who can). Click on the following link and, when it opens, click on the statement "I still need help" to bring up the Adobe Chat to discuss "Serial Number Issues or Activating My Product".
    http://helpx.adobe.com/contact.html?product=photoshop-elements&topic=serial-number-issues- or-activating-my-product
    ATR

  • Where are the default libraries for Encore CS6 Creative Cloud?

    Where are the default libraries for Encore CS6 Creative Cloud?  I just installed, opened a new project and don't see any like I had with previous versions.  Is there a separate install for this, was it removed from CS6 or was it removed from CS6 Creative Cloud?

    go read this and tell me what you think:
    http://forums.adobe.com/thread/1029098

  • I have got Indesign CS6 (Creative Cloud subscription) but I also need Indesign CS5.5. Can I buy it?

    I have got Indesign CS6 (Creative Cloud subscription) but I also need Indesign CS5.5. Can I buy it?

    Adobe CS 5.5 is not available for sale from any reliable source, including Adobe.
    If you see offers for the product on other websites, BEWARE! It's highly likely that they are bogus software, which is not legally obtained or licensed.

  • I currently have Lightroom 4 installed. Do I qualify for the discounted Creative Cloud subscription?

    I currently have Lightroom 4 installed. Do I qualify for the discounted Creative Cloud subscription?

    I have been given conflicting information from Adobe on this question.  The forums and FAQS all said that  you can install concerrently then uninstall when all is OK with the CC install.  I decided to install the CC versions then uninstall the previously installed versions on my hard drive.  The CC versions did NOT install if you have a current version installed.  I called Support and was told to uninstall LR then install LR CC again.  Guess what, no matter what I do, CC manager still thinks LR CC is installed even though there are NO files on my HD and I can not install it from CC again.  There is no FAQ or workaround posted on this website to resolve this.  Now I have NO LR.
    I learned a lesson...do not believe what you read on support websites or what you are told on the support phone line.  So...You can NOT install them back to back.  If you have LR previously installed before installing CC, then you download and install LR CC, it will NOT install the CC version if it finds a current version on your PC.  So either keep what you have OR backup your current stuff and uninstall the current apps.  Make sure that you are signed out of CC on the website AND on your CC desktop app.  Reboot then sign in to your desktop CC app again, then download all your apps only after the CC manager does not have them listed at the top as currently installed apps, only on the apps to install list.

  • Keep geting told my trial has expired but i have creative cloud

    Hello
    I cant seem to work out how to get my programs working..
    I keep getting told my Trial has expired but I have bought a Creative Cloud subscription.
    Please help,
    Monike

    Does your Cloud subscription properly show on your account page?
    If you have more than one email, are you sure you are using the correct Adobe ID?
    https://www.adobe.com/account.html for subscriptions on your Adobe page
    If yes
    Some general information for a Cloud subscription
    Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
    Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
    -Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
    -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
    -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
    -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
    -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
    If no
    This is an open forum, not Adobe support... you need Adobe staff to help
    Adobe contact information - http://helpx.adobe.com/contact.html
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"

  • Here tonightI try to get my PS CC and LR started. It tells me that my trial period has expired and that I have to buy the programs ! The problem is, that I have already bought the programs ! Then they tell me that I have got an e-mail that I have to "star

    Here tonight I tried to get my PS CC and LR started. The programs then told me, that my trial period had expired and that I have to buy the programs ! The problem is that I have already bought the programs !!!!!!

    Pikrøv please see Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html for information on how to resolve the connection error preventing your membership from being validated.

  • CS6 Creative Cloud subscription also valid for CS7?

    If I purchase Creative Cloud CS6 today and CS7 is avalable in e.g. two months - can I use the CS7 applications within my subscription too?

    That's really a great point.  Historically with Adobe software, "updates" has meant bug & compatibility fixes (which are always free for everyone), whereas "upgrades" has meant getting the next version and major new features (which are included now with CC).  Lately the use of these terms has been a bit muddled.  This post from Adobe's John Nack tries to clarify.

Maybe you are looking for

  • Accessing ABAP Functions in Web Dynpro Java

    Hi, I am trynig to do "Accessing ABAP Functions in Web Dynpro Java" this application, (which is the example application which i got from www.sdn.sap.com) but everything is fine no error also while dyploying. But it is not dysplaying the first page af

  • Printing from Editor in PSE 8 on Windows 7

    When I try to print from the editor I get a message stating that I must install a printer first.  My printers are installed.  When I go to the organizer I can print without getting this message.  How do I fix this problem?

  • RFC destination with CIF application case !

    Hi, Can someone explain the difference between Assigning a logical system to a RFC destination  and u201CAssigning a logical system to a RFC destination with CIF Application case" (there are 4 of them in all as i see - AC, RL, RQ, DG, AC- refers to a

  • Problems configuring router after hard reset

    I'll start with my 'vitals' --- * WRK54G Wireless Router * Cable internet * Desktop computer is wired to the router * Roku media player - wireless connection (will play my mp3s off of the computer or listen to internet radio stations) * Tivo wireless

  • Cant connect Wrt54g with SBC! please help

    Ok i just got the at&t internet package in the mail and i already set it up. I got a linksys wrt54g router and it just doesnt want to work. I get to the part where it says connecting to the internet but it just never connects. I went to dslreports.co