Tried to install OS X Mavericks. It wiped my mac clean and now I can not re-install Mountain Lion. Help?

Lost my previous thread. I have a Macbook Air. Installed Mavericks but it shut down the machine, on opening it upi all of my files etc were gone. Tried to use external back up to restore but to no avial. Now trying to reinstall Mountain Lion. Can anyone help me?

I could not report the crash as my lap top was out of order. So now it's working. Should I report the crash and to whom? Do you have any link for that?

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My pc was wiped clean and now i can not find my photoshop and elements programs that I have downloaded from adobe help

my pc was wiped clean and now I can't find the photo shop and elements that I own on adobe do re-download them please help.
Thanks
Teresa Napper

Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.6| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

I have deleted safari on os x 10.7.1 , and now I can not install it , he say " This update requires mac ox 10.6 "

I have problems in the Safari browser , and I have deleted the program using the "Clean My Mac" App and now I can not install it , he say " This update requires mac ox 10.6 "
I would like to install the Safari browser on my system Lion os x 10.7.1 …..

Upgrading to Snow Leopard
You must purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.
     Snow Leopard General Requirements
       1. Mac computer with an Intel processor
       2. 1GB of memory
       3. 5GB of available disk space
       4. DVD drive for installation
       5. Some features require a compatible Internet service provider;
           fees may apply.
       6. Some features require Apple’s MobileMe service; fees and
           terms apply.
Actually, you cannot download Snow Leopard. You downloaded a Snow Leopard updater.

I have just upgrade Itunes (10.6.3.25) and now I can not see my Ipad anymore. before the upgrade it was working fine. I already tried all suggestions from the support page, except re-installing Itunes. any suggestions?

I have just upgrade Itunes (10.6.3.25) and now I can not see my Ipad anymore. before the upgrade it was working fine. I already tried all suggestions from the support page, except re-installing Itunes. any suggestions?

SinluFrank wrote:
already tried all suggestions from the support page, except re-installing Itunes. any suggestions?
Yes. Reinstall iTunes. If that is the point at which you stopped trying the support suggestions then it makes sense to me, that you move on to the next suggestion and if reinstalling iTunes is the next suggestion, so be it.
However .... I too have issues that arise out of the blue with my iPad being recognized in iTunes and what I always do and it eventually works is to quit iTunes, restart my MacBook, and reboot my iPad.
Rebooting the iPad is the last thing that I do and only if I have no success with quitting iTunes and restarting the Mac. It may take a few tries to work, but if you are that dead set against reinstalling iTunes, then give it a try.

I have a Mac 10.5.8 Dual. I cannot get any videos that I have stored to play. I have tried QT and then DL two out side players from apple site and then went to install and comp said can not be installed on this comp.

I have a Mac 10.5.8 Dual. I cannot get any videos that I have stored to play. I have tried QT and then DL two out side players from apple site and then went to install and comp said can not be installed on this comp.

When Microsoft decided not to support Windows Media any more, they made Flip4Mac available for free. If you have not taken advantage of that free download, this might be a good time.
It may not completely solve the problem, but your Mac will play more with the free player. No need to pay for the Upgrades.
http://www.telestream.net/flip4mac/

HT1386 I was trying to update my iphone and now I can not activate it, it says no sim card installed

I was trying to update my iphone and now I can not activate it, it says no sim card installed.
What can I do now, help please.

Ntmate68 wrote:
it's stuck on a screen that has a iTune and plug picture
See Here > http://support.apple.com/kb/HT1808
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup
http://support.apple.com/kb/ht1766

I've had creative cloud installed and subscribed for more than a year. Recently I started getting problems and couldn't launch PS. This evening while trying to fix the problem I've managed to do something and now I can't launch either LR or PS. I get an e

I've had creative cloud installed and subscribed for more than a year. Recently I started getting problems and couldn't launch PS. This evening while trying to fix the problem I've managed to do something and now I can't launch either LR or PS. I get an error message about verifying my subscription when I click and get my subscription verified it ays "OK" and I clock to to application and then it jumps back to verification needed - and so it goes on and on and on and..

Here are two other examples of this happening..
I expected more from Apple.
https://discussions.apple.com/thread/6919109
https://discussions.apple.com/thread/6683814

I'm exhausted of trying to find a solution to a problem created by Apple. I have moved to iCloud, following your instructions and now I can not use my mobileme e-mail address. How can I contact directly with Apple, not just an automatic reply phone number

I'm exhausted of trying to find a solution to a problem created by Apple. I have moved to icloud following all your instructions and now I can not use my mobile me e-mail address. I can not activate icloud because when I put my e-mail address it answers that somebody is already using my address. I have my old e-mails, but I can not receive any e-mail or send them.
I have contacted Apple Technical Support in Spain and I was sent an e-mail saying that I have to call a phone number and when I call it is always an answering machine who answers that says that I have to pay 50€ for a consultation or wait for 10 minutes. When I have made the consultation it was never mentioned that I have to pay 50€ for a phone consultation. If I don't want to wait I have to pay for the Apple Tecnical Support which cost 250 €, this was not mentioned in the technical support page.
Can somebody let me know how can I contact Apple in another way in order to talk with a human being or chat directly? I was very happy just using my mobileme e-mails, I didn't need any clouds and I was force by Apple to registered if I want to continue using my mobileme e-mail address.

Sandra,
See this Apple support document for information on reporting an issue with your iTunes purchase.
http://support.apple.com/kb/HT1933
B-rock

I installed iTunes update on my pc running windows vista and now it will not open. Error message MSVCR80.dll missing

I installed iTunes update on my pc running windows vista and now it will not open. Error message MSVCR80.dll missing???

First try updating to iTunes 11.1.5.5, using an installer downloaded from the Apple website:
http://www.apple.com/itunes/download/
If you still get the errors after that, try the following user tip:
Troubleshooting issues with iTunes for Windows updates

I installed iTunes 10.4 on my Windows 7 PC and now I can't access my DVD or BD drives.

I installed iTunes 10.4 on my Windows 7 PC and now I can't access my DVD or BD drives. I had to uninstall and can now access the drives.

They aren't related and shouldn't affect each other.

I have purchased Lightroom 5 and had it installed but I had to replace my matchbook pro and now I can't find the activation key - is there a way I can get it emailed to me or how do I find it? Most other plugin's email out the activation key so you have a

I have purchased Lightroom 5 and had it installed but I had to replace my matchbook pro and now I can't find the activation key - is there a way I can get it emailed to me or how do I find it? Most other plugin's email out the activation key so you have a copy but I have seen no way to get it.

If you registered your Lightroom with Adobe after you installed it, you can log into your Adobe account and get your serial number from your account.

I threw up the box before installing photoshop elements 13 and now i can not installed my brand new photoshop because i do not have a serial number

I threw up the box before installing photoshop elements 13 and now i can not installed my brand new photoshop because i do not have a serial number

When you buy software, the serial number is really what you're buying, since the software is typically downloadable. So don't throw it away in the future.
If you registered the software before you threw away your serial number, then Adobe may have a record of your purchase.
You could try chatting with a Support Agent:
https://helpx.adobe.com/adobe-connect/kb/connect-chat-support.html

Just tried to update my iTunes and now I can not reopen it or it freezes

Just tried to update my iTunes and now I can not reopen it or it freezes

Try this: http://support.apple.com/kb/TS2570

HT1338 My kid down loaded mackeeper and now I can not get rid of it. I have tried all techniques suggesting on several sites and still can not empty the trash can. keep getting error code -8003. Help.

My kid down loaded mackeeper and now I can not get rid of it. I have tried all techniques suggesting on several sites and still can not empty the trash can. keep getting error code -8003. Help.

http://reviews.cnet.com/8301-13727_7-20020873-263.html
This should help you empty what's currently in the trash, but is no guarantee you got everything related to MacKiller off the drive. See Ogelthorpe's link.

Hello I would like to ask I have a problem with the Iphone 3gs 32 g I don install the ios 6.0 and now I can not activate the sim card .... I do not even know what's centenary advise me thank you

Hello
I would like to ask I have a problem with the Iphone 3gs 32 g
I don install the ios 6.0 and now I can not activate the sim card .... I do not even know what's centenary advise me thank you

Did you already try the suggestions from this article?
Symptoms
In certain situations, iPhone may present one of the following symptoms:
"Invalid SIM" or "No SIM Card installed" alert appears intermittently.
Status bar displays "No Service", "No SIM" or "Searching" in a location with good network coverage.
Resolution
If you encounter any of the above symptoms on your iPhone, try these steps to attempt to resolve the issue:
Update your iPhone to the latest version of iOS.
Toggle Airplane mode On and Off.
Try turning iPhone off and then on again.
Check for a carrier settings update. Tap Settings > General > About. If an update is available, a prompt will appear.
Remove the SIM Card and verify that it is a valid, carrier-manufactured SIM. Also verify that it is not damaged, worn, or modified. Then reinsert it.
Restore the iPhone.
copied from iPhone: Troubleshooting No Service or No SIM

Tried to install OS X Mavericks. It wiped my mac clean and now I can not re-install Mountain Lion. Help?

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