Tried to "Open As" in PS a NEF file I modified in LR. Got the following error message: "Could not complete your request because the file format module cannot parse the file." I can "Open" the file in PS, but then the changes I made in LR (and saved in
Tried to "Open As" in PS a NEF file I modified in LR. Got the following error message: "Could not complete your request because the file format module cannot parse the file." I can "Open" the file in PS, but then the changes I made in LR (and saved in the associated meta data file with the "Control S" command) are not applied to the opened PS file. HELP!
If you are working with a file you modified in Lightroom, you should go to the Lightroom Photo menu and choose Edit in... and the version of Photoshop you want to open it in.
There a dialog will ask if you want to transfer the LR settings you made to your photo when you open in Photoshop.
Gene
Similar Messages
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Error Message - "could not complete your request because the preset contains invalid data"
I am trying to open a file, and every time I do it comes up with the following error message:
"Could not complete your request because the preset contains invalid data"
I am using Photoshop CS4 on a Macbook Pro running Snow Leopard 10.6.2.
I have tried:
- restarting my mac
- opening different files created at different times
- deleting photoshop from my app folder and the app support folder from my /username/library/application support/adobe/ folder and copied them back from a Time Machine backup from a few days ago.
I was using Photoshop all day today with absolutely no problems. I have searched Google and this forum and have come up short. No one has this exact error anywhere.
Any help? Thanks so much in advance!
Pat DryburghThe one thing you didn't do is reset your Photoshop preferences.
Most likely the preferences got corrupted, and reference a corrupt preset. -
I have Photoshop CS3 which I have used successfully for a number of years. I now shoot pics with a Nikon DSLR D7100. When I try to open NEF files the following flag appears: "Could not complete your request because PS does not recognize this file". What do I need to do to open my NEF files?? Thanks.
Thanks for the quick reply, CP
FYI, the file is a photographic panorama based on several .CR2 photos taken in July, 2012 and processed in CS5's camera RAW/Photoshop. Beyond the metadata, here are no fonts or text in the file.
1. I changed Maximize ...File Capability from "Never" to "Always" and the flattened file saved and loaded OK, though I can't figure why given Adobe's description of this option. "If you work with PSD and PSB files in older versions of Photoshop or applications that don’t support layers, you can add a flattened version of the image to the saved file...". The file saved in this manner is ~8% larger and is not my preference as a routine since I've TB's of photo files. By the way, out of thousands of .psd/.psb files, the one being discussed is the first to give me the error.
2. I've tried saving/reloading the file on another computer with Win XP Sp3/CS5...again with Maximize Capability OFF. Same problem. Turn ON Maximize Capability and it works. As with the Win 8 machine, Bridge could neither create a thumbnail or read Metadata.
3. I've purged the Bridge Cache, made sure there were no old PS page files, reset PS preferences, and disabled my 2 plugins with no change in the problem. Windows and Adobe progs are all updated. Saving to a different HDD has no effect.
The problem occurs on 2 computers (Win XP/Win 8), two versioins of Photoshop (CS5/CS6), and "Maximize" On/Off togles the problem. My guess it is a bug in PSD processing routines.
If I can't find a fix, will keep with Maximize ON and deal with the larger files that result...the cost of insurance, I suppose.
Thanks again -
Saving a Photoshop CC project from a Mac (in .PSD format) to a thumb drive and trying to transfer it to a Dell laptop with Photoshop CS6. Will not open...Error message: could not complete your request because it is not a valid photoshop document.
The file was corrupted somewhere along the way (assuming it was still readable on the Macintosh).
The platforms don't matter, but you still need file transfer that doesn't corrupt files... -
Error message: Could not complete your request because the file was not found.
Tonight tried to open images in Photoshop CC 2014. Could not open any. Received the message "Could not complete your request because the file was not found."
I installed latest updates yesterday. Today not working. Can anyone assist?Well, then you do want your layered file back and the nice thing about Macs, Time Machine does keep hourly backups on your Mac. You should be able to enter Time Machine and restore that file.
I had hoped opening your file in another app might relase it so you could open it in PS.
Gene -
My Mac was rebooted off the system disk. I have CS6 for Design and Web. Every other app opens. The only one that won't open is Photoshop. I tried to launch it without the preferences file, it still didn't launch. The Plug-ins folder is empty except for a folder called Panels, which is also empty. Should I uninstall and then reinstall?
Consider resetting the Pen tool by right clicking here
and if that doesn't solve the problem a logical next step would be to reset your Preferences.
To reset Preferences:
If Photoshop is already open on your screen, close it (Quit). Then hold down Shift+Ctrl+Alt (Win) / Shift+Command+Option (Mac) on your keyboard and start Photoshop.
A dialog box will pop up asking if you want to delete the existing Preferences file (the "Settings"). Click Yes in the dialog box. The existing Preferences file will be scrapped and a new one will be created.
By the way, if "The custom shape tool is 99% of what I use!" have you considered Illustrator? -
I'm using CS6 Extended. My OS is "Windows 7 home premium.
Can no longer load video files into CS6 for edited I keep getting error message:
'Could not complete your request because the DynamicLink Media Server is not available.'
Don't know what this means. Until just now I was able to load videos without any problems. Now I'm getting this message. Any thoughts?Hi Mylenium,
upfront:
I hope I won't be marked as spam now, since I am posting on a few relevant discussions now to this topic.
However, I really would like to ask the people who have experienced this problem to see if they were able to solve it.
Now the real deal:
I posted a question in this discussionDynamicLink Media Server won't let me import video for video frames to layers anymore.
The linked discussion is a lot younger, which is why I posted there first.
I also put in information on the steps that I have tried and my computer specifications.
I am experiencing this problem for a while now and hope you and jones1351may be able to help out. -
On a Mac, in Adobe Photoshop CC 2014, when adding audio to an edit, i get the message "Could not complete your request, because Dynamiclink is not available".
When performing the exact same operation in Adobe Photoshop CC, i can add audio in the same way, no error message. Any ideas to solve this, anyone? Would be greatly appreciated.I tried to update and it keeps telling me to get the Application Manager. And this is what happens
Adobe Application Manager failed and it told me to download the Adobe Support Advisor.
Adobe Support Advisor told me that there was an issue:" cpsid_82829s1: "A restart is pending," bootstrapper error has occurred. "Token Number: 40-87772-063201122012
I followed the instructions it gave me to correct this issue:
If you receive the error "Installer has detected that a machine restart is pending. It is recommended that you quit the installer, restart try again," do the following:
#Restart the computer and try the installation again.
#If the installation fails, delete the InProgress registry key:
Disclaimer: This procedure involves editing the Windows registry. Adobe doesn't provide support for editing the registry, which contains critical system and application information. Make sure to back up the registry before editing it. For more information about the registry, see Windows registry information for advanced users on the Microsoft support site, or contact Microsoft.
Launch Windows Registry Editor.
(Windows XP) Choose Start > Run, type regedit in the Open text box and click OK.
(Windows Vista/ Windows 7) Choose Start, type regedit in the Search box, and press Enter.
Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager.
Delete the InProgress key.
I was not able to find the "InProgress" key. -
what do I do with this error? "could not complete your request because the file appears to be from a camera model which is not supported by the installed version of camera raw?"
It can be that you have an old version of Photoshop Elements and a new camera.
Please tell us
Which operating system you are running on
Which version of Photoshop Elements you are using
Which camera the raw images come from (Make & model)
Brian -
Has anyone a solution to two update having the following popup-"We could not complete your request". There was an error in the App store. Please try again later. I've tried over 4 days without any change.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting. -
Problems installing plug-ins to Photoshop CS5 Extended on a new Win7 64-bit laptop. (Same CS5 and plug-ins installed OK several years ago on a Vista laptop. Now I'm just trying to migrate everything over to the new laptop.) Even some Adobe updates won't install. Instead, a message box pops up on the CS5 screen saying "could not complete your request because it is not the right kind of document." Any solution?
CS5's automatic update mechanism is broken, perhaps because it is no longer updated and can't cope with the newer ways of updating.
So this means you will have make a list of the updates that failed, go here: Product updates
and manually download/install from there.
Gene -
hi, photoshop crashed and the file I was previously working in, on the same version of Photoshop says "Could not complete your request because the file is not compatible with this version of Photoshop." I'll appreciate any help. Thank you.
CR2 files from which Canon camera?
Supported cameras are listed here
Camera Raw plug-in | Supported cameras -
when ever i'm tring to install an app from the app store i'm getting the following error.
"We could not complete your purchase - The product distribution file could not be verified. It may be damaged or was not signed".
someone plz help me to overcome this.Installing the appropriate combo update may help...
If you are running v10..7 Lion, install the OS X Lion Update 10.7.4 (Client Combo)
For 10.6 Snow Leopard > Mac OS X 10.6.8 Update Combo
Then restart your Mac. Try the App Store.
If that doesn't help, try the following..
Quit the App Store if it's open.
Open the Finder. From the Finder menu bar top of your screen click Go > Go to Folder
Type this exactly as you see it here:
/Library/Preferences/SystemConfiguration
Click Go
Move the NetworkInterfaces.plist file from the SystemConfiguration folder to the Trash.
Relaunch the App Store and try downloading Mountain Lion.
You may also need to disable anti virus software and turn off the Firewall in System Preferences > Security (or Security & Privacy) > Firewall -
I get the subject error but what do I do but reload. Surely 24 GB is plenty of memory. I can only load 5 RAW files for editing. Otherwise the subject error.
Hi ,
This is the matrix of RAM availability to PSE
Photoshop Elements
OS version
Maximum amount of RAM that PSE can use
PSE 13 or earlier
Windows 32 bit
1.7 GB
PSE 12 or earlier
Windows 64 bit
3.2 GB
PSE 13
Windows 64 bit
As much RAM as you can fit in your computer -
I was using the program yesterday. I am just learning the program. I learned to download pictures by opening I-Photo and directing the edit process to Elements Editor. Then I stored the pictures in a album in Organizer. This morning when I turned the program on, I received the message above.
Oh, dear.
If you use PSE as your external editor for iphoto, you need to save the images back to iphoto by using Save, not Save As and not changing anything like the name or format that would bring up the Save As window. (You may need to adjust the editor prefs>saving files>on first save to save over existing.)
OR you can export the photos from iphoto to the desktop, use file>open in the editor and then change whatever you want and either import the saved image to the organizer or import it back to iphoto as a new file. What you are doing is extremely risky, particularly to the iphoto library which you may easily damage by your workflow.
I would start the organizer holding down the shift key, then create a new catalog and switch to the new one. Then try opening the editor without opening an image and see if you get any farther.
PSE and iphoto are not designed to be used as you've been doing. You are trying to write to the iphoto library from outside iphoto, which is the fastest known way to corrupt the library and lose all your photos.
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