Tried to open lr 5 in cc. Receive error message "LR encountered an error when reading from its preview cache and needs to quit". How do I fix the problem?
Tried to open LR 5 in cc. Receive error message "LR 5 encountered an error when reading from its preview cache and needs to quit". How do I fix the problem?
Hi, Have a look under the "MORE LIKE THIS" on the right there should be an answer in one of those threads.
Similar Messages
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I have let it close down put it keeps appearing
I assume you know where your catalogue file (the lrcat file) is located. In the same folder is a previews lrdata folder which you should delete or rename in Explorer, then start LR again.
If I've made incorrect assumptions above, sorry, and we'll go back over it from the start.
John -
I keep receiving this error every time I open LR, "Lightroom encountered and error when reading from its preview cache and needs to quit" and the app won't open. It said LR would try and fix this error next time I opened it but the error remains. I tried uninstalled and installing the app and the error remains. I have windows 8. Can anyone please help???
Use Windows Explorer to open the folder containing your catalog. The normal location is Pictures\Lightroom. Locate a folder with the extension .lrdata and delete that folder. Then you should be able to start Lightroom again, and Lightroom will begin building and new previews folder. Do not delete anything else.
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Upgraded to 5.4 when opening lightroom get a message "encountered an error when reading from its preview cache and need to quite" tried this several time but get the same error message. Says Lightroom will attempt to fix the problem the next time it launches but that is not happening. How do it fix this?
Delete the preview cache using your operating system. It is a folder whose name ends with Previews.LRDATA. Do not delete the Lightroom catalog, which ends with .LRCAT
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Every time I open lightroom I get a pop up message saying "Lightroom encountered an error when reading from its preview cache and needs to quit" and it closes. Ive already tried reinstalling, nothing seems to work. Help please!
Open the folder containing your catalog. In that folder you will find another folder with the extension .lrdata, and you need to delete that folder. After you do that, Lightroom should start normally and will create a new preview cache.
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"Lightroom encountered an error when reading from its preview cache and needs to quit. Lightroom will attempt to fix this problem the next time it lauches". What do I do? I get the msg each time I try to open it.
It isn't a file, it's a folder. It will have the same name as your catalog, but will have the extension data. It will be in the same folder along with your catalog. If you need to use the search feature to search for *.lrdata.
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I was wondering now that I deleted my preview cache after receiving the lighgtroom encountered an error when reading from its preview cache and needs to quit , light room 5 opened fine now , but I now have no previews showing up , all I get is blank gray boxes ... have I lost everything ?
how do I get the pictures or previews back ...all my folders I had catalogued , now show only grayed boxes where the previews were ... can I get this back ?I will check for the meta data.. as to hows this adobes fault....first let me ask do you work for or get paid for by adobe? If the answer is no, which i presume it is...then that answers it... how is it , or better yet why is it a billion dollar company, has or offers no support, no phone number, no email nothing...but depend on third party people who may or may not know or give the correct info to help, and do this free, all the while adobe makes $$$ and runs smaller companies that may have actually better products by getting or buying off reviews etc..that only rave, but never mention issues...the issue im having has been reported by adobe users since version 1, yet has not been addressed or even mentioned...why shouldusers get little true support from adobe, get a product that has un addressed issues is messed up...it would be like ford making newer vehicles say a f150, advertising all the bells and whistles , but knowing since their 2008 model that if you go over 70 mph for more than 100 miles the engine will just shut off, then have know way to contact them to solve the problem...had no mechanics to fix it...no warranty...that would be insane...but yet companies like adobe and microsoft do this all the time, but since its notlife threatening as driving a truck would be somehow we accept it as ok....yet it sickens me the hardearned money spent on their products, its an investment, like whether or not to go canon or nikon..your investing in the company its not easy to switch once you make that intial choice... adobe and microsoft continously advertise all the so called (al beit meaningless) upgrades or improvents which are more fluff than worth while improvent, but the way they present them you feel you need them...if they went back to the true ethics of buisness and american pride they would focus moe money and attention to customer service, and truly improving the product rather than how to sell more...but then they know like my camera example once you choose your theirs...sad...i had an adobe salesman out right lie to me and misrepresented a product, as i was having an issue getting sound to work in creating a video of my granddaughters birth...i was using an older version, told him all the info , he said if i upgraded i would have no trouble, so i did...the sound still didnt work . Then they suggested another program to convert the files more money down...the other company also makes video editing programs, once that work...and cost less...but i am all tied up in adobe spending hundreds all ready...sad ...very sad...now that ive had some issues and have gone back and done more researching i see all tge issues, many go back 10 plus years and have yet to be addressed...yet many otherless known third party companies had similar issues, corrected them , are cheaper, have support teams but arent pushed in every photo magazine etc...and arent known where giants like Adobe that dont address there issues have or offer no Adobe paid support, yet through their money and muscle to dominate magazines, and web, by controlling how things are precieved....sad in deed...the more i learn, and experience the sadder things are....but enough complaining sadily im invested in adobe for now till i get rich, just want the crap to work...so i can get my cherished pictures , once in a lifetime pics of my granddaughter back...to bad people have to place faith in a company and risk loosing all the pictures that mean something to them,and realize the comoany only truly cares about $$$...sad
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lightroom 5 is not opening it gives me an error message there is an error when reading from its preview cache and needs to quite
it also says it will attempt to to fix the next time it opens it doesn't do anythingCheck this thread. Your Previews Cache files are corrupted.
Re: preview cache? -
I have a question about Lightroom 5... I used it last night, I go to get on it today and its will not open. I have an error msg "Lightroom encountered an error when reading from its preview cache and needs to quit" Lightroom will attempt to fix the problem when reopened
https://forums.adobe.com/message/6219922#6219922
See if the issue in the thread above helps you to solve your problem. -
Hi All
My computer crashed with lightroom open, since restart I get a msg 'LR encounted an error when reading from its preview cache and needs to quit'
I'd appreciate any suggestions
Many thanksMany thanks for your help, at lease the LR is working now. How do I rebuild previews and smart previews or will this happen automatically?
Many thanks -
Lightroom 4.4 keeps crashing saying "Lightroom encountered an error when reading from its preview cache and needs to quit" please help. I've tried reinstalling it and everything Windows 8.1
I assume you know where your catalogue file (the lrcat file) is located. In the same folder is a previews lrdata folder which you should delete or rename in Explorer, then start LR again.
If I've made incorrect assumptions above, sorry, and we'll go back over it from the start.
John -
Can someone please let me know how I can fix this error and open my Lightroom? Thanks.
You might be quicker help posting in the LR forum rather than the ACR forum, but I believe the way to fix this is to delete the preview cache.
Find your catalog folder.
Close LR.
Within the catalog folder, delete the FOLDER called Catalog-Name Previews.lrdata
Start LR. -
See title for question, please help, I have a deadline for pics to be edited.
JimHess wrote:
You need to delete a folder with the .lrcat extension.
*** WHOA - BIG OOPS - DO NOT DELETE ANYTHING WITH .LRCAT EXTENSION. JIM HESS MEANT TO WRITE .LRDATA EXTENSION.
to be clear: 'lrcat' is the extension of your catalog file, which should NOT be deleted. 'lrdata' is the extension of your preview folder, which needs to be deleted.
So, if your catalog is named "my catalog.lrcat", then the folder to delete is "my catalog Previews.lrdata".
the .lrdata preview folder is in same folder as your catalog file, which you have to find - nobody knows which catalog you're opening. And if you don't know either, now is a good time to learn! I *think* the default location for catalogs might be "C:\Users\{you}\AppData\Roaming\Adobe\Lightroom" in Windows, but I'm not sure, since I don't use the default location.
Hope it's not too late,
Rob -
HELP!!!!!!!
Using Explorer/Finder, locate your Lightroom catalog folder....inside that you will find a file called "yourcatalogname Previews.LRDATA", delete it (taking very great care that you do NOT delete the file ending in LRCAT) and restart Lightroom.
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I keep getting this message and saying "Lightroom will attempt to fix this problem the next time it launches." but never fixed --unisntalled a couple of times and then re-installed but sam issues. this is very aggravating to pay for a product and no way to use it and am concerned a lot of photos I have not yet had chance to back up have been lost
wmark'sadobe wrote:
I have the same issue. I did delete the previews --the lrdata folders, not the catalog and I still get the same message. I even bought a new disc thinking my original install is bad and the same thing still happens.
LR doesn't know I don't have a preview cache .
What do I do next? Any help would be appreciated.
Thanks
Mark
If you have multiple Lightroom catalogs, you may have deleted the wrong preview cache. No harm done, just find the other LR catalogs (all of them) and delete each and every Previews.LRDATA folder.
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