Tried to sync an app onto my touch off of my computer, and a window popped up stating that I did not have the proper software for the app...HELP

I tried to sync an app from my computer to my touch and a window popped up stating that I did not have the proper software for that app. How do I get the software update??

This is the iPhone hardware forum. It sounds like you need to upgrade the version of iOS on your device, though. Plug it in and click check for updates in iTunes.

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Today I tried to shutdown my computer and a window popped up saying that my computer could not shut down because the mail application was open, it wouldn't close, so I used a key combination to force mail to quit and now I can't log in. Help?

Okay, so I have been having trouble with my mail application all week. The window refused to open and would not quit. Today, I tried to shut down my mac and a pop up window told me that I was unable to shutdown because mail was open. After using a key combination, I successfully was able to quit mail with force quit. Then I was able to shut down with out a problem. However, upon rebooting, my computer refused to let me loggin. I put in my password correctly but then the rainbow pinwheel showed up and stalled for a minute and then my screen flashed and the gray screen reappeared, expecting a password. I tried turning it off and back on again with no luck. I also reset my password after reading a similar discussion, but I still can't log in. How can I fix this?

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I get an error when trying to sync my music. It says I do not have enough access privileges for the operation.

I get an error when trying to sync my music. It says I do not have enough access privileges for the operation.

Follow this instruction exactly to the last line. It worked on mine.
Jolly Giant wrote:
daduser wrote:
"copying files failed, because you don't have permission to change your ITUNES media folder or a folder within it."
check if you have read & write permissions for your iTunes music (or media) folder. in finder, right-click on it and +get info+. unlock the little padlock (you may have to enter your admin password) and change the permission settings. if permissions settings check out, click on the little gear-shaped icon and +apply to enclosed items+ like so
now try consolidating again.

Trying to sync my new phone and it says that I do not have enough access priviledges for this operation. Help?!?!

When I try to sync my new phone to my iTunes, it says that I do not have enough access priviledges for this operation. I can't figure out WHY?

Hello KYaple,
It sounds like there are permissions issues with iTunes. When you sync it may be trying to copy purchased items from your iPhone to your iTunes. Check out the article below to try and resolve it.
iTunes: Missing folder or incorrect permissions may prevent authorization
http://support.apple.com/kb/ts1277
Thanks for using Apple Support Communities.
Regards,
-Norm G.

I have deleted hundreds of pictures, I've deleted apps, deleted emails and texts, and I've turned off and deleted backups of apps on icloud and it is still telling me that there is not enough icloud storage available for my phone to be back

I have deleted hundreds of pictures, I've deleted apps, deleted emails and texts, and I've turned off and deleted backups of apps on icloud and it is still telling me that there is not enough icloud storage available for my phone to be backed up. I am supposed to do this before I go to the Apple store today to get my phone fixed. Can someone please help me? I have done almost everything.

This article explains ways to reduce your iCloud storage: Managing your iCloud storage. In addition to what's mentioned in the article, if you have lots of photos and videos attached to your text messages, these are all included in your iCloud backup and deleting them can sometimes significantly reduce the size of your backup.
If worse comes to worse, back up your phone to your computer rather than iCloud. To do this, connect it to your computer, open iTunes and go to File>Devices>Back Up and to File>Devices>Transfer Purchases. This can be used to restore your data when you get your phone back. (In fact, it's faster because you don't have to download the data from iCloud.)

I downloaded the 64 bit version of itunes and plugged in my ipod touch but a sign pops up and says i need the right software for the ipod to connect which is 64 bit. Does anyone know how to fix this problem?

I downloaded the 64 bit version of itunes and plugged in my ipod touch but a sign pops up and says i need the right software for the ipod to connect which is 64 bit. Does anyone know how to fix this problem?

Hi alexanderfrommilton,
First try reinstalling itunes.

How can i turn my iphone 4s into an ipod touch, the phone has been deactivated and has been recovered, i also do not have a sim card for the phone... can anyone help me.

How can i turn my iphone 4s into an ipod touch, the phone has been deactivated and has been recovered, i also do not have a sim card for the phone... can anyone help me.

http://support.apple.com/kb/ht3406
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I uploaded the latest X Yosemite and fond that Aperture did not work. Then I started the new Picture but are not able to upload all my pictures (app half of them) have anybody had the same issue? and can potentially advise me on how to fix it?

I uploaded the latest X Yosemite and fond that Aperture did not work. Then I started the new Picture but are not able to upload all my pictures (app half of them) have anybody had the same issue? and can potentially advise me on how to fix it?

Thanls Ernie. I found the solution. My problem was previous to 10.10.3. It looks like the installation of final cut and uninstallation of fcp delte a plugins that was needed for Aperture. I recover from time machine my plugins in Library/frameworks/plugin.manager.framework and now Aperture works ! Ouf....

I tried to download the latest upgrade to iOS 8 on my iPad. Message said that I did not have enough space. I bought 20 G more storage and it still will not download. How do I download iOS8.

I tried to download the latest upgrade to iOS8 on my iPad. Message said that I did not have enough space. I bought 20 G more storage and it still will not download. How do I download iOS8. I am now running iOS 7.1.2.

You delete content from the iPad and/or update it from iTunes on a computer.
iCloud space is separate from that on the device.
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I had downloaded a app and i hit a inapp purchase that i did not want to buy but it had purchased it and had charged me it did not ask me for my username or password or even to buy it had just gone straight through

hello im new to this community and ive done in app purchases before however this inapp purchase was wrong and had charged me 109.99$
it did not prompt me or ask for my username and password, it also never asked me if i wanted to cancel or buy the **** thing it had just gone straight through
my question is how am i to get my money back please someone help me

All purchases are considered final, but you can try contacting iTunes support and explain what happened and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
To try and stop it happening again, you should be able to turn off in-app purchases on your device via Settings > General > Restrictions > In-App Purchases 'off', and (depending upon what iOS version that you have on the device) you might also be able to set 'Require Password' to 'Immediately' on the Restrictions (the default is a 15 minute period during which it doesn't need to be re-entered)

Facetime 1.0.4 not signing in. I did not have facetime installed. Downloaded from app store. Will not sign in. All network working fine.... Account working fine to app store and other....

Facetime 1.0.4 is not signing in. I did a new install as I did not have Facetime on my Mac OS X 10.6.8. Downloaded from app store. Message is: Could not sign in. Please check your network connection and try again.
Network checked all working fine. Thanks.

Hello ChuckLoyal,
It sounds like you are unable to connect to FaceTime on your Mac. I would use these troubleshooting steps from the article named:
FaceTime for Mac: Troubleshooting FaceTime
http://support.apple.com/kb/ts4185
Activating FaceTime for Mac
Use your Apple ID to register and use FaceTime. FaceTime registration validates your Apple ID and email address for use with FaceTime.
If you are unable to activate FaceTime, try the following:
Sign in to FaceTime for Mac using a valid Apple ID. After you validate the email address for use with FaceTime, other FaceTime users can connect to you using that email address. If you encounter issues registering or using an Apple ID account:
Ensure that you have an active Internet connection.
Verify that you are using a valid Apple ID at appleid.apple.com. You can also create an Apple ID or reset your password from this website.
Check that your email address is verified in FaceTime > Preferences.If FaceTime > Preferences shows your email status as "verifying," follow the instructions in the verification email that was sent to complete the process.
Toggle FaceTime off and on in FaceTime > Preferences.
If still unable to Sign In follow the instructions in FaceTime, Game Center, Messages on OS X: Troubleshooting Sign in
Thank you for using Apple Support Communities.
All the best,
Sterling

I can't transfer music to my ipod touch and a window pops up saying that iTunes was unable to load data class information from Sync Services.

I'm trying to transfer music to my iPod touch using iTunes, but it won't let me.
It syncs fine now, but then this window pops up and I can't transfer musics.
Is there anyone who can help me?

http://support.apple.com/kb/TS2690
iTunes for Windows: "Unable to load data class" or "Unable to load provider data" sync services alert

I had to get a new computer and when I plug in my iPhones it does not have all the apps I bought. I get the error: are you sure you want to sync apps? All existing apps and their data on the iPhone will be replaced with apps from this iTunes library.

How do I get an old library onto a new computer. When I plug in phone all my apps do not show up.

You need to copy the iTunes liubrary from your Old computer, or its Backup, to your New computer...
See Here for one way
iTunes: How to move your music to a new computer
Or...
From your Old Computer... Copy your ENTIRE iTunes FOLDER to an External Drive... and then from the External Drive to your New Computer..
Backup iTunes to an External Drive
http://support.apple.com/kb/HT1751
An Added Bonus is that you will then have a Backup of iTunes...

I downloaded a film but then found out that i did not have enough space, deleted all apps, and still no space. Please can i cancel the download.

Please can i have some help. As my ipod doesnt have enough space to finish dowloading a film and i have deleted all my apps and there is still no space.
I would like to delete the download. Thanks in advance.

According to the trms of the iTunes and app stores - all sales are final. but that doe not mean that you can't try anyway. People ask for refunds all the time. Use the Express Lane email to contact iTunes.
http://www.apple.com/support/itunes/contact/
You can still download the other movies in iTunes on your computer. Launch iTunes and go to Store>Check for Available Downloads. You can download them in iTunes and then sync them to the iPad later. When you are done watching the first movie, you can transfer it into iTunes on your computer, delete it from the iPad and you will have the room for another movie on the device. To transfer the movie when you are done with it, you can use the transfer purchases feature.
Transfer purchases.
http://support.apple.com/kb/HT1848
If the photos that you lost were photos that you took with the iPad, they should be in your iPad backup - if you sync with iTunes or if you backup with iCloud.
How to backup and about iOS backups
http://support.apple.com/kb/HT1766
http://support.apple.com/kb/HT4946

The current softwaApple store staff told us yesterday that we did not have the latest software version on our Touch, and to go online to iTunes and check. We just put our ipod in and it says 4.2.1, and that this is the latest. Can you confirm?

What is the current software version for an older ipod Touch? We have 4.2.1, which Apple Store says is not the latest.
Thx

iOS 4.2.1 is the latest and last version for the 2nd-generation iPod touch. If iTunes isn't showing any further updates for your iPod, I'm guessing that's the model you have. You can confirm here:
http://support.apple.com/kb/HT1353
Regards.

Tried to sync an app onto my touch off of my computer, and a window popped up stating that I did not have the proper software for the app...HELP

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