Trouble adding video files to library

I am unable to add most video files to my video library, the only files i have been able to add so far are quicktime files, also, when i try to open other video files into quicktime it says:
Error -2048: The file is not a movie file
Im not sure if this has anything to do with adding files to itunes library, just thought id mention it. I've tried to convert some of these files to quicktime with Xilisoft Video Converter 3 but when i do it, it says that it failed. If anyone knows of any good reliable video converters (if this would solve my problem) that would be cool. Also, this doesnt have anything to so with my problem, but i cant find any movies or tv shows in my Itunes store, and yes i do have the latest itunes version: 7, i can buy games, music videos, and pixar short films but i cannot find tv shows or movies.
any help would be greatly appreciated.
  Windows XP  
Dell   Windows XP  

Also, the videos which connot be moved into iTunes cannot be played using iTunes. Any way to fix this problem?

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