Trouble connecting mac to Canon IR-ADV C5030

I am trying to connect to a Copier/Printer at my new office. I downloaded the driver recommended by IT. I have been unsuccessful in trying to print. I continue to receive the "Stopped. Filter failed" error. I have tried deleting and re-adding the printer but that also did not work. I restarted my computer after downloading everything fresh, still no luck. Does anyone know how to correct this issue? Thanks

There are two printer drivers available for the Canon printer board.
There is the UFR2 v10.1.0 and the PS3 v4.00 driver. I would try the UFR2 driver first, as all iR copiers have this protocol as standard. To use the PS3 driver, you would need to have the Postscript kit installed, which is an option in most regions.
So with the UFR2 driver, after you download the file, unpack the dmg and run the installer. When the installer has completed, open Print & Scan and click the plus button to add. If the little Nearby Printers window appears select Add Printer or Scanner. With the Add window showing, select the IP icon and then enter the IP address of the C5030. Then select the Line Printer Daemon - LPD protocol. Leave the Queue blank. Change the Name from the IP address to something more meaningful to you. Enter a location if you want to and then in the Use menu, click on Select Printer Software. With the new window that appears, type in C50 in the filter section. This will short list the installed drivers, and show the two model groups of the C50xx series. Select the one showing the C5030 and click OK. Then click Add to complete the install.
Now that the printer is created you can try and print to it. If this errors, then please reply.

Similar Messages

  • Trouble connecting to Canon iR-ADV C5030/5030

    Hello,
    I have a new MacBook Air (OS X 10.9.2), and I am having trouble printing from my office's Canon iR-ADV C5030/5030.  Does Canon have the appropriate drivers for OS X 10.9.2?  I'm a new Mac user and utterly lost!
    Thanks!

    There are two printer drivers available for the Canon printer board.
    There is the UFR2 v10.1.0 and the PS3 v4.00 driver. I would try the UFR2 driver first, as all iR copiers have this protocol as standard. To use the PS3 driver, you would need to have the Postscript kit installed, which is an option in most regions.
    So with the UFR2 driver, after you download the file, unpack the dmg and run the installer. When the installer has completed, open Print & Scan and click the plus button to add. If the little Nearby Printers window appears select Add Printer or Scanner. With the Add window showing, select the IP icon and then enter the IP address of the C5030. Then select the Line Printer Daemon - LPD protocol. Leave the Queue blank. Change the Name from the IP address to something more meaningful to you. Enter a location if you want to and then in the Use menu, click on Select Printer Software. With the new window that appears, type in C50 in the filter section. This will short list the installed drivers, and show the two model groups of the C50xx series. Select the one showing the C5030 and click OK. Then click Add to complete the install.
    Now that the printer is created you can try and print to it. If this errors, then please reply.

  • Help connecting Canon iR-ADV C5030/5035 to Mac

    Help connecting Canon iR-ADV C5030/5035 to Mac
    When adding this printer via IP, 'Windows' and also the advance tool everything seems to work correctly. Once printing it goes through as if it has printed yet nothing comes out. As if it isnt communicating with the printer. Have also downloaded drivers from the canon website for the printer for mac.
    Adding another cannon printer (Canon iR C3200 PCL) the same way works fine and am able to print from this printer.
    Any ideas or suggestions to help solve this problem?
    Thanks

    With Dept ID enabled, you need to open Printers & Scanners, select the C5035 printer in the list and then click on Options & Supplies. Then select the Utility tab and then Open Printer Utility. With the Canon utility open you will see the Printer Information button. Press this to open the Printer Information window that will confirm Dept ID Management is enabled in the copier as shown below.
    Click OK to close the Printer Information window and then enable the Dept ID setting and enter your Dept ID and PIN. You will have the option to verify that your ID / PIN is correct and select not to use Dept ID printing when printing in B&W only. With the settings entered press the Save Settings button and then Quit the Canon driver utility.
    Now open a document and select to print. Change the print dialog to Special Features and ensure that the Dept ID Management setting is enabled as shown below. You can also press the Settings button to check that your ID / PIN is set and you can verify it works. If all is good then see if you can print from this Mac.

  • Preview quits Unexspectedly (EF PLUG-IN) when printing to Canon Ir - Adv C5030-b1 Ps V1.0

    Three of our customers Mac's have been upgraded to Mac OS X 10.7.5 and since the upgrade they cannot print from Preview to the Canon Ir - Adv C5030-b1 PS V1.0. They constantly recieve the error message noted in the title and then Preview quits. I have tried the following possible fix online to no avail;
    "Click on "Go" > "Applications" > Right click "Preview" and select "Get Info". Expand "General" And if "Open in 32-bit mode" is checked , uncheck it"
    Any help or advice would be greatly appreciated as this has been an ongoing issue for a couple of weeks now. I have also logged a call with Canon support in case this issues is specific to their driver software.

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Step 1
    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left.
    Enter the name of the crashed application or process in the Filter text field. Select the messages from the time of the last crash, if any. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V). 
    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
    Step 2
    Still in the Console window, look under User Diagnostic Reports for crash reports related to the process. The report name starts with the name of the crashed process, and ends with ".crash". Select the most recent report and post the entire contents — again, the text, not a screenshot. In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.) Please don’t post shutdownStall, spin, or hang logs — they're very long and not helpful.

  • Trouble connecting/printing to Canon copy machine and printer with iMac

    I'm having trouble connecting to/printing off of my new imac, to the network(wireless) printer at work. The printer is a Canon iR advance c5051. When I try printing it keeps giving me a message stating that I did not use the correct password or ID, 15513. It shows up in my computer's printer cue, but does not show up on the actual Canon printer's cue. The print driver has already been installed, so I'm not sure what's going on. Any help/suggestions would be greatly appreciated!
    Thanks so much!

    I'm having trouble connecting to/printing off of my new imac, to the network(wireless) printer at work. The printer is a Canon iR advance c5051. When I try printing it keeps giving me a message stating that I did not use the correct password or ID, 15513. It shows up in my computer's printer cue, but does not show up on the actual Canon printer's cue. The print driver has already been installed, so I'm not sure what's going on. Any help/suggestions would be greatly appreciated!
    Thanks so much!

  • How to wifi connect mac to canon mg6120-no router

    New macbook pro and canon mg6120 printer. How do i get them to talk directly to one another without a router?  Apple store rep said "yes" it can be done.

    Hello Joan,
    I believe what the rep was suggesting is that you can configure the device using an ad-hoc connection. That is to say have them wireless communicate with one another and not use a router. Unfortunately the support documentation for this device is pretty specific - http://usa.canon.com/app/pdf/wireless/additl_MG6120_mac.pdf
    It DOES NOT support ad-hoc connections, thus you'd need the router in the equation. I recommend contacting the store or the rep you spoke with for clarification. Because unless they know how to do it, the documentation is pretty clear that it is not supported.

  • Trouble connecting Mac Book w\ Mt Lion to a projector.

    I am trying to hook a fairly new Mac Book Pro with Mt. Lion to an external DLP projector.
    I followed the manual, turned on the projector then connected to computer.
    The Mac recognizes the projector, blinks the computer display then the projector shows my background picture but nothing else, not even the dock. No cursor movement seen through projector.
    The only time I got a change was when I opened Keynote, went to preferences, went to Slideshow and hit 'Open Display Preferences'. In that case I get a window through the projector that is different thant the Display Preferences window shown on the screen. It is titled VGA display, show buttons for Resolution and a drop down for Rotation.
    I am trying to run a Powerpoint Program with Powerpoint for Mac. Please let me know if there are any additional things I need to do to make that work on the projector. Thanks to anyone who can help.
    Arden

    You have mirroring disabled in the display settings.
    Go into settings/display and select "arrange displays".  There you will see a selection for mirroring (select it).  You will also see a graphic to show the current relationship of the built-in display and the projector.
    If you want to keep them separate, just remember that the projector is off to the side of your built-in display.

  • Password reset for Canon IR-ADV C5030

    Recently I changed the web log-in information and other admin information for this canon network printer. I have the user id but i forgot the password now i can't log into this printer to get the monthly reports which we need.
    Please advise me how can I get the password change or retrieve asap so I can do what i need to do.
    Thanks

    Thanks for posting! Canon does not provide direct support for imageRUNNER series products, but your dealer will be able to help you! If you don't have a dealer, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers who are in your area!

  • Unable to print to Canon iR-Adv C5045 from MacBook Pro that is connected to Windows computer and shared on the network

    I am unable to print to a Canon iR-Adv C5045 from a MacBook Pro (OS X 10.9.4) that is connected to Windows NT computer and shared on the company network.  I am connected to the network by ethernet.
    I was able to add the printer manually by going to Advanced, Windows printer via spoolss, smb://computer name/printer name and used the Canon iR-ADV C5045/5051 driver.
    When I print it appears to be printing but nothing comes out.  I checked the completed jobs from the Print Queue and the job is listed.  Checked the print log on the printer and it isn't listed.  Is there a different driver I should be using for this configuration?

    You may not have a choice as to what driver you can use. If the ADV C5045 only has the default UFR2 printer kit, then you will have to use the UFR2 driver - which is what you are using now. If you can access the copier, press the Counter Check button on the control panel. Then on the display you will see an entry labelled Check Device Configuration. Select this and scroll down through the pages. You are looking for an entry called PS. If you see it then the Canon does have the optional Postscript printer kit enabled and this will let you use an alternate driver. One suggestion would be to create the printer again using the same setting that you have done already but this time select the Generic Postscript driver included with the OS rather than use the Canon driver. This will help to determine if the driver is the cause.
    If there is no PS option you will have to use the UFR2 driver and this could be the problem, as the Canon drivers don't always work well on a Mac via a Windows share. As a test, are you able to create a print queue directly to the Canon rather than via the Windows share? If you can, then this will let you check if the driver currently installed will work, as there can be settings on the copier that can block/stop you from printing. Assuming that you can print to the Canon with a direct connection from the Mac, then we can work on getting the printing via the shared queue. But if it doesn't print directly from the Mac, then it confirms that it may not be the server and more to do with the copier.

  • TS3276 I'm now having trouble getting mac mail to work on my mac. The mobile me account works great on iphone and ipad but it won't connect to my mail account. Password is correct. What else can I do? Using OS10.68

    I'm now having trouble getting mac mail to work on my mac. The mobile me account works great on iphone and ipad but it won't connect to my mail account. Password is correct. What else can I do? Using OS10.68

    HI,
    The Apple IDs from @mac.com and @me.com (Older MobileMe and more recent iCloud Names) are also Valid AIM Screen names.
    Any other sort of Apple ID is not a Valid AIM Name.
    A Google ID that is associated with Google Mail Account (And has "Talk" enable on your Google Settings) can be used in iChat as  Jabber Name/ID.  (Google Run  Jabber server).
    Jabber and AIM are different IM Services and it is not easy or straight forward to add Buddies from one Service to the Buddy List of another.  (As A Starting point consider it "impossible")
    iChat 4 and 5 have links to the registration page of @Mac.com here with a "Get an iChat Account" button in the add (Account) screen  (You select @mac.com or MobileMe and then press the Button - Choosing AIM and then pressing the button used to lead to the AIM registration page but AIM moved their page).
    Apple IDs can be any valid email (or an @mac.com or iCloud registration)
    Therefore you could make a Google ID into an Apple ID.
    However this will not be a valid AIM Screen Name the way @mac.com or MobileMe/iCloud ones are.
    Valid AIM Screen Names in Table (pic)
    7:46 PM      Monday; December 5, 2011
    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
      iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • My Mac book pro won't print to canon IR-ADV C5035 wirelessly but my I pad will

    My Mac book pro won't print to canon IR-ADV C5035 wirelessly but my I pad will

    It is very difficult to offer troubleshooting suggestions when the "os version" you are using is unknown as each os has their own troubleshooting solutions.
    Please describe in detail all you have attempted to do in order to resolve the issue.  Contacted Canon's tech support for instance?

  • HT1341 I have a new mac pro with Mountain Lion 10.8.1 but cannot connect to my Canon 6000B printer and can't find a driver download on the net - can anyone help on this?

    I have a new mac powerbook pro OS X 10.8.1 and cannot connect to my canon 6000B printer - the printer appears in the printer list but will not install and I can't find a driver on the net - does anyone know what the solution is?

    dino1335 wrote:
    Thanks for getting back. I need help here
    1 What do you mean by System Information? Is that System Preferences?
    System Information is located in Applications > Utilities. It shows lots of information about your Mac, including information about the printer queues.
    dino1335 wrote:
    2 When I go to System Preferences and click on the printer LBP6000/LBP6018 there is no information in that window about the URI if I click Open Print Queue there is no information other than the ID of the printer
    In previous versions of OS X you did see this information via the Options & Supplies pane for the selected printer in Print & Scan. But with 10.8 this information was removed so know you need to use System Information > Printers to see information about an installed printer.
    dino1335 wrote:
    3 If I print a document it just goes to print (it goes through the printer but no information is printed on the paper) there is no print cue so I don't know where to find the information on the URI or what I am supposed to copy
    I believe that the document does not print because the print queue has not been created correctly. The CAPT driver requires a specific queue name and if the queue name is wrong then you will not be able to print.
    dino1335 wrote:
    FYI I also have a MacBook Pro (old) with Leopard which I also print to the same printer on and there isn't a problem with that just with this new MacPro which has Lion installed
    Not surprised to read that. Mtn Lion has caused some issues for owners of CAPT printers, especially if they upgraded to 10.8 from 10.7 or 10.6.
    Since you mention the ability to print on 10.5, I just want to check that you are physically moving the USB cable connected to the LBP from the 10.5 Mac to the 10.8 Mac, rather than sharing the printer from one Mac to the other. Because if you are sharing the printer from the 10.5 to the 10.8 Mac then this can be a cause of your current issue. The CAPT driver does not work when it is being shared to other Mac's.

  • Trouble connecting kodak 3.2 to mac lion, trouble connecting kodak 3.2 to mac lion, trouble connecting kodak 3.2 to mac lion, trouble connecting kodak 3.2 to mac lion

    Hi there,
    I'm having trouble connecting a Kodak 3.2 printer to my Mac (Lion OS 10.7.4) - I've tried it on Wifi but no success and the same with usb. The mac is saying Printer not responding.
    I've followed troubleshoot on the kodak support site and also done the usual uninstall - reinstall but to no avail. Any help would be appreciated.

    The first question would be if it works while directly plugged in to the machine rather than on Wifi.

  • I'm having trouble connecting Brother DCP197c to Mac Mini - it worked before Yosemite

    I'm having trouble connecting Brother DCP197c to Mac Mini - it worked before Yosemite.
    I have downloaded drivers from Brother
    I have tried searching for the printer once the drivers have been installed, but nothing...
    Not sure what else to do - any helpful suggestions are welcome.
    Thank you

    I tried the Reset Printer option - it didn't work at first but then I decided to download the drivers again... and now all is fine and dandy.
    Thanks for your help

  • Please help me, How to connect my printer Canon pixma MP160 to my mac OS X Yosemite?

    please help me, How to connect my printer Canon pixma MP160 to my mac OS X Yosemite?

    You do not need the Setup Assistant; in fact, you do not need any software on an external hard drive. I have two LaCie's; I erased the drive as soon as I plugged it in. You will need to format it anyway because most hard drives come Windows formatted. So, if you only want to use it with the Mac, highlight it in Disk Utility and choose Mac OS Extended (Journaled) as the format and the GUID Partition scheme under Options. While doing that, it will erase the drive (and get rid of the LaCie software) - once finished, your drive is ready to use for Time Machine or any other backup plans you have for it.

Maybe you are looking for

  • Help with creating an animated java applet...

    Hello, everyone! I'm working on a homework assignment for my Intro to Java class, and I'm having a problem I've never run into before. My assignment is to create a animated Java applet which displays an image of an alien spaceship which travels in di

  • Macbook Pro Superdrive not working?

    Although I have found many threads alike, nothing seems to have worked for me so far. I bought a 13 inch Macbook Pro around Spring 2011 and have been using it with no issues until now. The issue is that the Superdrive is refusing to read CD's and DVD

  • 2 SSID's in AP1121G

    Is it possible to assign to different SSID's on an 1121AP? I would like to have both SSID's apply to the local subnet. However, one SSID would use one WEP key, while the secondary SSID would use a different WEP key. I've configured both SSID's in the

  • What does it mean when i tunes symbol turns red after failing to update

    Ipod 5th 16gb  IOS 8.0.1 i was trying to update to IOS 8.0.2 and it failed and i had enough memory and full battery. it went into recovery mode and the i tunes symbol in the begging it  turned red. it said that i need to restore it to get it out of r

  • PSE9 W8.1

    Having installed Fuji camera software and Epson V500 scanner software, which won't do anything, I have now installed a licensed version of Photoshop Elements 9.  Being a W8.1 32-bit system I had to download several drivers from the Adobe site. I star